IDT Audio Driver Problems on Windows 7

For the past few weeks, I have been dealing with the same audio swings and speaker problems that many other people here have complained of. I am aware of the Driver update for those who have Windows 8 computers, but I have a Windows 7. This computer was bought in last June after my previous HP laptop (which consequently had no issues) needed to be replaced. Restarting the computer fixes it for a few minutes but it always has issues until it inevitably makes it so I am unable to hear anything or play any videos. I have uninstalled, deleted, and reinstalled the IDT driver several times including downloadling directly from the HP website. I have sat and watched as the Beats Audio Settings swing back and forth and watched as Windows Explorer crashes because I attempted to change the volume settings on my keyboard. Most of the time, I can't even restart or shut down my computer anymore, it just stays at a black screen with the power light on until I manually turn it off or the battery dies.
I'm so frustrated with this and even more so at the fact that a fix has been pushed through for Windows 8 users but you're leaving those of us with Windows 7 stuck with unusable laptops. Please tell me how I can resolve this issue or point me to someone who can help me replace my laptop. Thank you.
P.S. I'm not mad at you, just at the situation, I'm sorry for sounding like a jerk.
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Hi,
Please try one of the following methods:
1. Uninstall Audio driver, reboot the machine and install the following driver:
http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64958.exe
2. Uninstall audio driver, reboot the machine during connect to the internet. Wait for around 10mins and check. Install the above driver if it does not come back automatically.
Regards.
BH
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IDT Audio Driver Problem

Hello Please find the link below for Audio Drivers. http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_112039_1&swEnvOid=4058 Please also find the trouble shooting steps which might help you to fix the issue with audio. http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01912228

I am wanting to update my computers' drivers and complete the windows updates which it is telling me that I need to complete. For a couple of years now, I have been trying to find a way to sucessfully update my IDT Audio Driver. Whenever the update finishes, I restart my computer and it seems that the driver and/or my hardware has been disconnected. The small speaker icon in the lower right hand corner has a red "x" and it acts as if there are no speakers. I have to complete the system restore and restore my computer to an earlier time (before the "configure IDT Audio" update. Please help! TL;DRIDT Audio Update basically uninstalls the driver or speakers. What is the correct driver/what is the problem?

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Hello GDartsimelia,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that after you installed Windows 8.1 on your notebook computer, the sound driver stopped working properly, and I would be happy to guide you towards a resolution!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/bd-p/bsc-274
I hope this helps!
Regards
MechPilot
I work on behalf of HP
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HP Pavilion dv7-1250en Audio Driver problem for Windows XP SP3 x86

Hi. I have installed Windows XP SP3 in HP Pavilion dv7-1250en and has found all drivers except Audio Driver for Windows XP SP3 32-bit.
Everest found 2 Audio device
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Please help.
Thanks in advance.

Try sp41693
IDT High-Definition Audio CODEC Driver,
sp41693, vista driver, reported work in XP here
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64-bit Windows requires 64-bit drivers.
You will have to contact Vivitar for assistance with your problem. Vivitar has sole responsibility for support of their products.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

Problem with the IDT audio driver.

Hi
i got a problem with my audio driver yesterday. while watching a video the driver stopped working and it says that "no audio output installed". i tried reinstalling the idt software from hp website. but it is no help, in the middle of the installation process the computer is showing an error saying that the idt software is not compatible with the hardware detected.
I need my audio drivers as soon as possible as i have a presentation to do. Please help asap.!!

Hi
First uninstall the software from program and features.
Or, you can uninstall IDT Audio Driver from your computer by using the Add/Remove Program feature in the Window's Control Panel.
On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
Windows Vista/7/8: Click Uninstall a Program.
Windows XP: Click Add or Remove Programs.
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Windows Vista/7/8: Click Uninstall.
Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
Follow the prompts. A progress bar shows you how long it will take to remove IDT Audio Driver.
Please try to install this software and see if this fixes your issue. In case this does not work try performing system restore to the date where unit was working fine.
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_130088_1
Let us know how it goes!
"I work for HP."
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Regards
Manjunath

Unable to start the Dolby audio driver after updating windows 10

I am using a Lenovo Laptop G510 that came with Windows 8 preinstalled. Yesterday I updated it to Windows 10 and after that whenever I boot my pc to desktop I get an error message saying that "Unable to start the Dolby audio driver". I have already tried uninstalling and reinstalling Audio driver from my computer but still the error comes up. Does anyone know how to solve this problem? Thanks

hi Abrahamjoy,
Can you try these steps:
1. Follow this guide on how to disable automatic driver installation.
2. Press the Windows key‌ +X and choose Device Manager. On the Device Manager, navigate to
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3. Press the Windows key‌ +X and choose Programs and Features. On the list of apps, uninstall anything that relates to the Conexant/IDT & Dolby then reboot.
4. After the reboot, download and install the driver below (this should install the audio & dolby components)
- Audio Driver (Conexant) for Windows 10 (64-bit) - Lenovo G410, G510
When finished, you the audio & dolby settings should now work and the errors should not pop-up anymore.
Edit:
Added links
Let me know how it goes.
Regards

Audio Driver Problems on G710

Hello.
I've been having a problem with a very quiet microphone for some time now, I even had an issue of having to open up the IDT control panel and restart the boost microphone option for it to even work. I followed this thread, however, I got stuck on one particular step. After I click on update driver on microphone, stereo mix or speakers, I can't seem to select the new 6.10.6490.0 from C:/Drivers/IDT Audio Driver folder, Windows just says that it determined that the driver is correct and writes up something about AudioEndpoint.inf that it's set up as the driver. I'm looking for the file now, hoping to manage to temporarily disable it. I also can't see any other options when I pick from a list of installed drivers on driver update tab, other than AudioEndpoint and Generic Software Driver. Running Win 8.1 64bit on Lenovo G710.
Would you please enlighten what could be the problem for me? Thank you very much
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More than one way to do this. What works for me is to use "Update Driver" path, then when prompted choose file to update from and broswe to the file or driver that was downloaded to update it.
Also - you can reboot in "safe mode", uninstall the driver from the control panel app, then install the correct drivers from download.
Good luck.
PS> Driver Cleaner may be the only other option to try, but it is not freeware, you will need to purchase to use.

MOVED: Driver problems with Windows Professional XP 64bit Edition

This topic has been moved to Operating Systems.
Driver problems with Windows Professional XP 64bit Edition

Well, after looking around the forum here I found an answer that works! I wish I could remember who to give credit too though. I installed the latest Vista drivers and I got static all the time. I tried another members suggestion of disabling the X-Fi device in the Device manager every time I log off and then enable the X-Fi the next time I log in. I have great sound as long as I do that. Also, for connecting to a home system I am using the DTS-60, $00 on this website, but it works well if you havea DTS decoder. I am using the X-Fi extreme Music edition. Good Luck, hopefully another driver is on the way.

Audio crashing - IDT HD audio driver problem?

Audio crashes when in use (basically just goes silent), even after re-install of driver (IDT HD Audio Driver). Upon reboot of the PC, audio will work temporarily, and then crash very quickly if there are multiple Chrome tabs with audio, and has also crashed using just a single media player (Spotify). I have not received any error messages. When this happens, I am also unable to change the volume level using both point-and-click and hotkeys. I'm running an HP Envy notebook with Windows 8.1 64 bit
This question was solved.
View Solution.

Hi @AL006600
Welcome to the HP Forums!
It is a grand place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that you are having an issue with your audio. There has been a recent update that has been causing some audio issues. Here is a link to No Sound from the Speakers (Windows 8 that should help you overcome this difficulty.
Have you ran the HP Support Assistant to aid with HP updates?
Have you ran the Windows troubleshooter? Using automated troubleshooting (Windows 8)
If this has not helped please provide your exact model of HP notebook.
How Do I Find My Model Number or Product Number?
Good Luck!
Sparkles1
I work on behalf of HP
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G510 Dolby Digital Plus Advanced Audio doesnt work driver problem with Windows 8.1

Hi,
my Lenovo G510 has Windows 8.1 64-bit.
In the system menue of Hardware and Sound I can see two entries:
1) Dolby Digital Plus Advanced Audio
2) Dolby Digital Plus Advanced Audio (32-bit)
Clicking on the first entry a control panel appears. Does this mean that Dolby Digital Plus Advanced Audio is always running in the backround? There is no entry in the systray.
Clicking on the second entry this error message appears:
Your current installed version is 7.3.2.2 of the Dolby Digital Plus audio driver. The software needs the driver version 7.5.1.1. Installe a correct combination of driver and software.
What to do with this? I searched for a solution and drivers but couldn´t find anything.
Thanks for your help.
Solved!
Go to Solution.

Hi Zoori,
Welcome to Lenovo Community Forums!
I’m sorry to hear that “Dolby Digital plus Advanced Audio” is not working as expected in your G510 Laptop and displaying an error message to install the upgraded version of the Dolby driver in the computer, below are the troubleshooting steps to check and resolve this issue.
Open Device Manager. (Right-click on the Start button and choose Device Manager).
Expand the Sound, Video and Games Controllers section.Right Click on the Conexant Smart Audio HD item and choose Uninstall.
Still in Device Manager, click on Action>Scan for new Hardware.
The Conexant Smart Audio item will re-appear.Right-Click on it and choose update driver.Navigate to d:\drivers\audio.When that's done, close Device Manager.Open File Manager and navigate to D:\drivers\Audio\DolbyGUI and install Dolby Digital plus Advanced Audio.
That should get rid of the error message and this version of Dolby Digital plus Advanced Audio should be working as expected.
Do post us back if the issue persists.
Best Regards
Shiva Kumar
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Elitebook 2540p Motherboard changed. Integrated motherboard IDT audio device missing in windows 7.

Hi,
Old situation:
(I recently changed motherboard for my computer Elitebook 2540p. When i installed windows 7 to my computer the computer doesn't list any audio devices in device manager page. I've checked bios for any faulty settings and they are all set right. Theres no yellow marks in device list either and all drivers seems to be installed.)
New situation:
Installed windows 7 again and computer found / installed audio devices normally. I tested computer for hours to play audio from it and everything worked fine. I restarted computer several times / re installed battery to the computer. On one restart the computers audio quick mute button below the screen appeared to be orange and the sound speaker icon in windows was marked as X. I check device list again from device manager and there was no audio devices listed (No sound devices at all). After that i restarted computer and before the computer started downloadin windows i pressed the mute button and it turned blue. I then went to windows and sound devices / sound was working again.
Old situation:
I have motherboard integrated IDT audio device.
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I then installed xp and the computer found IDT audio device normally and the sounds are working correct.
New situation:
After i did new windows 7 install and all my audio drivers installed / devices showed in device list / audio worked i downloaded audio drivers from HP driver site and installed them to the computer.
Audio problems has not been occured again after my HP screen mute button turned to orange / Windows sound speaker was marked as X / Computer didn´t find any audio devices.
Currently waiting if the problem occurs again and trying to think what would cause this ( Hardware problem or software)? And how to fix it permanently.
Any help for this problem?
BIOS is updated to newest version from HP driver download center.
All windows drivers are installed.
Motherboard info: Product Number VB841AV
Product Model BU RCTO i7-640LM fMdm 2540p
598762-001 MB SYS W/PROC CORE2 DUO 2.13 GHZ

Hi Jarppi,
Welcome to the HP Support Forums! To get your issue more exposure I would suggest posting in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps!
HevnLgh
I work on behalf of HP
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Audio driver problem for Hp dv2 1010au

Dear all, i just started using hp notebook dv2 1010au with windows vista in it, because i have some problem with the way it loading processed that's very slow...
So i was downgrading the operating system with xp, the problem is when the operating system all installed correctly, the audio driver not work.
If anyone has the same problem and have the solution please help me!! it would be very helpfull...thx a lot...
For supplement information, the audio driver i used earlier named sp43569 but after i had installed it, poping out notification said "the hardware detected is not supported by this IDT software package", i've tried searching other alternate but can't find any.
So..please...please...help me..

@arif_erha07
Have you install MS-UAA before Audio driver?
Please make sure MS-UAA has been installed properly
How?
Go to Device Manager under System Devices to see if MS UAA installed properly.
There should be a listing for Microsoft UAA Bus Driver for High Definition Audio.
If not, you should have a PCI with yellow!
Install MS-UAA, find it in XP downgrade guide, here
Try IDT driver from your mode page, here
Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

Updated IDT Audio Driver now sound and microphone are not working Hp Elitebook 8540w

Hi,
I updated my IDT audio drivers using the HP Support Assistant now I cannot get sound or microphone working on my laptop. the windows volume control shows "No Audio Device is Instialled" although I can see IDT High Definition Audio Codec is installed and enabled in the device manager. I have tried rolling back the driver and updated BIOS and chipset, but the issue persists.
my system:
HP Elitebook 8540w
running Windows 7 Pro
Help please

Hi AndrewBC,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums. I would try.
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
Thanks.
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MacBook 7,1 CS4206a audio driver crashes on Windows 8 Developer Preview

I'm experiencing crash on about every 20minutes on Windows 8 Developer Preview.(MacBook 7,1 late 2010 model)(BootCamp 4.0.0 installed)
It seems that Built-In audio driver is the one that causes the problem.
I disabled CS4206a driver in Driver Manager to prevent that.
But I really want my sounds back.
I've also tried CS4207driver from Cirrus Logic, and a old driver.
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Thank you all for the replies. Unfortunatly, I found that audio driver is not the problem.
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misalaram, thank you for the idea. Formatted windows 8 and installed JUST the graphics card driver directly from the nvidia. Still crashes..
I think it is sort of like kernel panic. Which microsoft has said that they implemented multi-tasking capable kernel. I think somthing is unstable..

IDT Audio Driver Problems on Windows 7

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