IDT High Definition Audio Codec Cannot Start Code 10

I accidentally turned off my HP dv6 in the middle of a security update. When I turned it back on all the audio, usb, bluetooth, and network drivers had failed. I, having no experience with this kind of issue, took it to the local laptop repair shop. They backed up my computer on their network and re-installed windows. When I picked it up the internet and the sound seemed to be working so I paid and left. After a few days of messing around on my computer I realized that Beats by DRE was nowhere to be found! I looked for the answer online and tried to download IDT high definition audio but I keep getting this error! I want beats by DRE back! What do I do?!
The Bluetooth doesn't work either - _ -

You can find drivers specific to your model by using the link at top of this page titled "Support" & then "Drivers".
You may want to order Recovery Media to restore the laptop back to factory settings since it appears the repair shop did not do a reinstall using your Recovery partition on hard drive which would have reinstalled Beats and other original drivers/software.
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Cannot Install IDT High Definition Audio Codec

I have a HP ENVY 15-3090ca Notebook PC that will not download IDT High Definition Audio CODEC, it had it before, but I had to reinstall after a failure of recieving audio. When using my sound mixer it DID say it was coming from the IDT Audio CODEC, now i cannot successfully install it and can't recieve and audio until i do.
Product name: HP ENVY 15 Notebook PC
Product number: A7H00UAR#ABC
(Windows 8.1 x64)
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Hi,
The above link shows driver for Windows 8 only. Please try the following package for Windows 8.1:
http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64878.exe
Regards.
BH
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No audio from HDMI output because High Definition Audio Driver cannot start (Envy 17 Quad)

Ever since I first bought this laptop two months ago, the audio from the HDMI output has always been inconsistent. I remember it working a couple times, but there were more times when my audio driver didn't recognize that an HDMI cable was plugged in. Yes, I tried all the obvious: shutting down computer, checking disabled devices in Playback Devices, reinstalling drivers, etc. Now, when I plug an HDMI cable in, the video comes out fine but the IDT High Definition Audio CODEC does not recognize HDMI/my TV. The High Definition Audio Driver says it cannot start, but I could not reinstall nor find a download from HP's website. How can I get audio through HDMI to my TV??
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Hi,
Please try:
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?swItem=vc-107611-1&a...
Regards.
BH
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No Sound after updating IDT High Definition Audio Codec on my HP Pavilion dv6-6154tx laptop

I recently ran Advanced Driver Update to check and updated my audio driver (IDT High Definition Audio Codec) on my Windows 7 laptop. However, after the update, every time I boot up the computer, there is no audio output. I checked the volume control options and they are all fine, showing "all devices are playing sound". But there is no sound. Even the 'test sound' option does not play any audio, although the computer says that it is working fine. I read some posts on this forum and came across an answer - to uninstall the current driver from Device Manager, and manually install IDT HD Audio Driver for Windows. This works and I am able to get back the sound. However, I have to do this every time I start my computer after shutting it down, and this is proving cumbersome. Can somebody please help me with this and suggest a solution? Thanks.

Hi @Harkri ,
I have brought your issue to the appropriate team within HP. They will need to get information from you to look up your case details or serial number. Please look for a private message.
If you are unfamiliar with how the Forum's private message capability works, you can learn about it here
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George
I work for HP

No sound on dv6-2190us: error(52) in IDT high definition audio codec

No sound on dv6-2190us: error(52) in IDT high definition audio codec- Driver:sthda64- Verson:5.10.6249.0
This is the info line in maintance check.
I have recently updated HP updates and also my iTunes will not run(ignors command to play) now. No sound out of computer. Help!

Hi,
Try reinstalling the sound card driver on the link below. Save the file to your Desktop, then right click it and select 'Run as Administrator' to start the installation.
ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48668.exe
Hope this helps.
Best wishes,
DP-K
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System loses the IDT High Definition Audio CODEC Driver ver 6.10.6491.0 after some time

IDT High Definition Audio CODEC 6.10.6491.0 installed in our HP Envy Notebook - C8U19AV with Windows Pro 8.1 64 bit OS, the system will lose the driver. When I go into device manager it appears that the codecs are there but the driver for the audio just gets lost. We have to repeatedly uninstall all the audio components and then reinstall again. This has been the situation for some time. I cannot say for sure but I have reinstalled the driver twice now for my wife and she has done it a few times. We commonly use the laptop connected to an HP2710m display monitor with an HDMI cable. From time to time we plug in Bose headphones as well. The diver revision 6.10.6491.0 was again installed today after fully uninstalling the prior driver. The common signature is the sound does not work at some point and when I go in and check on the audio codec it will report no driver loaded. Any attempt to run the sp63407 install package without ripping out everything will result in the driver install failing as some of the prior files will has security that prevents the over write of the old files with the new ones.
I can seen no obvious reason for this laptop to repeatedly lose the driver. Once the reinstall is done the sound works again but it is a real bother to have to repeatedly reinstall the audio driver.

Hey purplefacemcgee,
With your issue being for Windows 7, and not for Windows 8.1, the troubleshooting steps will be a little bit different. I would first suggest reinstalling your original sound drivers. I have included the document 'Using Recovery Manager to Restore Software and Drivers (Windows 7)', please click on the option for Hardware Driver Reinstallation, and follow through the steps for reinstalling your original sound driver only.
Now once you have installed the original driver, you will need update your sound drivers. You can do both the Windows, and HP updates that are recommended for your notebook from the HP Support Assistant. I have included the document 'Using HP Support Assistant (Windows 7, Windows Vista)', Please click on the option for Maintaining your computer and installing the latest software updates. Pretty much once you do have the HP Support Assistant open click on Maintain, and then Software Updates. Please install all updates that are listed. After the updates have been installed, please restart your notebook, and test the sound.
If by chance you are still experiencing the same issue, I would suggest running the Microsoft Fix It tool for 'Automatically diagnose and fix Windows audio playback problems'. This tool will check the settings, drivers, and services to make sure that it is running correctly, and try to fix any issues. Please follow through these steps to run the tool, click on the green Run now button > click Save > open the download > click Run. What was the outcome of the tool, are you still experiencing the same issue with the sound?
If you are still experiencing the sound issue after the above troubleshooting steps, please let me know exactly what is happening with your sound. (ie, no sound, sound is choppy, or distorted). Does the sound issue occur in multiple programs, or just one? (ie. Windows Media Player, YouTube, or CD/DVD).
Looking forward to working with you!
I worked on behalf of HP

Re: IDT High Definition Audio CODEC (NO SOUND PROBLEM) Options

I have been trying for 3 days to fix this issue & I even had Bicrosft tech support on line remote PC acces take control of my PC, and still can't get the sound to work!
Does any one know how to fix this issue? DEFINITIVELY?
IDT High Definition Audio CODEC (NO SOUND PROBLEM)
‎03-20-2013 05:24 AM
My PC info is:
Manufacture: Hewlett-Packard
Model: HP EliteBook 8460p
Rating: 5.3 Windows Experience Index
Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz 2.50GHz
Installed memory (RAM): 4.00 GB (2.98 GB usable)
System type: 64-bit Operating System
Pen and Touch: No Pen or Touch Input is available for this Display
Windows 7 Professional
Product ID: 00371-OEM-8992671-00008
Problem: I was watching a movie a night before, and I muted and forgot to turn off my laptop, today I found out the sound did not work, so I tried restarting and still no hope, i tried disabling and enabling the IDT High Definition Audio CODEC and still no hope, windows says that this device is working properly, but oviously its not I really need help, I dont know anything advanced about technology yet, so im helpless.
T
Re: IDT High Definition Audio CODEC (NO SOUND PROBLEM)
‎03-20-2013 05:28 AM
I also tried leaving the Laptop to cooldown for about 3 hours and still no sound.
DavidPK
Re: IDT High Definition Audio CODEC (NO SOUND PROBLEM)
s
‎03-20-2013 05:40 AM
Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59291.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow thisand then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Start the notebook and let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K

Hello DesertWildcat,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having and issue with your HP EliteBook 8460p's audio not working. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
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No sound from speakers 2-IDT High Definition Audio Codec

1. ProBook 6550b
2. Windows 7 Professional SP1
3. No error
4. No any changes in Operating System
5. No sound from from speakers 2-IDT High Definition Audio Codec. I have sound from speakers only(!) when Skype starts or somebody calling me by Skype regardless headphones connected or not (Skype settings).
All other time I can hear sound only from headphones regardless headphones(RTC) connected or not.

Good Evening,
Did you get this fixed I have exsactly the same issue? Two rebuilds and a new motherboard and Im still stuck
Thanks
Paul

Keep having to disable and re-enable my IDT High Definition Audio CODEC, what's wrong?

Hi!
I have a Pavillion Touchsmart Sleekbook 14" with Windows 8 that I bought new about 7 months ago. I have not yet updated to Windows 8.1.
Recently I have noticed that my audio will suddenly stop working. This typically happens when my computer has been sleeping and I start it up again. The audio does not come out through the internal speakers or headphones when I plug them in. I have not tried external speakers but I imagine the result would be the same.
If I go into my Device Manager and disable and re-enable the IDT High Definition Audio CODEC the sound returns. All sound devices I have listed are related to this IDT High Definition Audio. I have tried updating the drivers, however it informs me the most updated drivers are already installed.
I am not entirely sure what is causing this problem, but I do recall installing a Windows or HP update awhile back regarding IDT High Definition Audio. I believe it was an optional update.
EDIT: After doing some further research it looks like it is related to that Windows update and the compatibility of their IDT audio drivers with Windows 8 or 8.1 does not seem very good. If all else fails I will try uninstalling the IDT CODEC all together and use the default HP audio.
Has anyone found a solution that works for them regarding this issue?
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Thanks Viktoria, I appreciate you spreading the word
If you could mark my post in this thread with an Accepted Solution and Kudos, it will help me out, and enable the post to appear more frequently on Internet searches. Providing Kudos to my other posts relating to the issue would also help tremendously
As I stated, I will be editing my troubleshooting guide on the issue soon (probably in the next day or two). There is no greater feeling than having the fix for a crazy issue
Mario
I worked on behalf of HP.

My Internal Microphone Array (IDT High Definition Audio Codec) is not working

Hi,
My Internal Microphone Array (IDT High Definition Audio Codec) is not working.
I cannot do Skype calls.
I have already tried everything but still I'm not able to fix the problem.
Could you please advice me what to do?
Could you please provide me with a link with the drivers I may need to reinstall.
My computer is HP, Windos 8.1, 64-bit operating system, Intel i-7 processor.
I would really appreciate your quick answer to resolve this issue.
Many thanks,
Antonio
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Hey,
Try installing this driver: IDT High-Definition (HD) Audio Driver
If that fails, try using the HP Recovery Manager to roll back to the factory installed driver.
Test after both. Let me know if either option worked.
I worked on behalf of HP.

L channel sound comes through both L and R speakers after installing IDT High Definition Audio Codec

I noticed a sound problem on my laptop. The R channel works as expected but the L channel is split between the L and R speakers. After checking several different possibilities I narrowed the problem down to the IDT High Definition Audio Codec that I downloaded from the HP driver support page for my notebook model and operating system.
I uninstalled the IDT High Definition Audio Codec and restarted. This forced Windows to resort to using its generic "HD Audio Device" default. When I did this the sound was equally split between the L and R speakers as I would expect - L channel 100% though L speaker, R channel 100% though R speaker. I then re-downloaded the IDT High Definition Audio Codec from HP (sp59654.exe), re-installed it, and restarted. Immediately the sound problem was back - while the R channel comes 100% though the R speaker, the L channel is split between L and R speakers.
Please note this has nothing to do with adjusting speaker "balance". Both L and R channel volumes were set to 100% while investigating this problem. It's definitely some sort of incompatibilty between the IDT High Definition Audio Codec and Windows 8 64-bit or the sound hardware in the HP Envy DV6.
Here are my details:
IDT High Definition Audio Codec
Publisher: IDT
Date: 8/19/2012
Version: 6.10.6425.0
Notebook
HP Envy DV6-7200
Windows 8 64-bit

Here is what I would recommend you trying. Go to device manager and uninstall the audio driver. Once it is uninstalled, go to the device manager toolbar and select "Scan for hardware changes". After it completes, reboot the computer. Once the computer is rebooted, test the audio and let me know if that helped.
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Dv5-1126em Entertainment Notebook PC IDT High-Definition Audio CODEC Driver can not be updated

dv5-1126em Entertainment Notebook PC IDT High-Definition Audio CODEC Driver can not be updated the system says that your computer has a sound device problem and cant play multiple sound in my pc

I want the sound of the original dv5-1126em
All that on-site works strange noises as if from outer space, my friend works noise and hassle
Please correct some of them sir

HP Probook 4530s IDT High Definition Audio Codec Speakers

As the title states:
HP Probook 4530s
Windows 7 OS
IDT High Definition Audio Codec
The laptop quit playing through it's speakers, but will play through the headphone jacks when plugged in. Tolerated it for about 8 months now. Recently, while playing with it I noticed that if the System is set to headphones and you double click on the slider it begins to play through the laptop speakers for approximately 1 second. You have to keep double clicking to maintain sound through the speakers.
Now, when I go to Speakers/HP Properties it shows that the sound is to the bottom 3.5mm jack & front 3.5mm jack. This laptop has NO bottom 3.5mm jack on it, only the front 3.5mm jack.
I have tried uninstalling and reinstalling, looked for new drivers and thought about installing an old driver but not sure how far back to go. Any suggestions would be a great help here. If you need more info please let me know what you need and where to find it and I'll provide it. Now that I know the speakers actually do work, I'd love to be able to use them again.

Now to help out with troubleshooting this here is a pic and what I think is going on:
Notice that the jacks are allegedly on the bottom and front for the speakers, only issue is there is no jack on the bottom and the front jack is for the headphones. the 10-18-2012 update that HP is tossing around ignores the fact that there is no bottom jack for the HP 4530s, g7, pavilion and dv7. I've had all of these over the years. It seems someone wrote a driver that is one size fits all and totally missed that these speakers are located someplace else.
So the question is, how do we reassign the location so it puts sound to the speakers?

CP4 / Windows 7 / IDT High Definition Audio CODEC / No worky

Hi,
I just got a new laptop with Windows 7 which has a IDT High Definition Audio CODEC sound card.
I got Captivate 4 installed and seemly working great... UNTIL I go to record the voice over. It doesn't recognize my microphone. It's not that the sound quality is bad - it just doesn't record at all. No green or red appear when calibrating input.
I checked and set volume in the sound control panel and it works there.
I tried to record with Soundbooth and had the same problem. Doesn't recognize it. Tired all available drop downs, line in, microphone etc.
I'm not sure what to do next.
Anyone run into this before or have any ideas about how to solve this?
Many thanks,
Aimee

FYI - for others who may experience this problem with Win7
This problem was resolved by a combination of steps.
1) updating the driver on the sound card to a Win7 compatible
2) replacing the .dll file in the captivate installation folder (see http://blogs.adobe.com/captivate/2009/03/audio_play_back_and_usb_mic_is.html)
I thought the updated .dll file by now would be a part of the CP4 patch but it isn't - so if you experience this problem you need both apply the patch and replace the .dll file.
Thanks,
Aimee

HP Pavilion: IDT High Definition Audio CODEC

Hi, I have an HP Pavilion with Windows 7 Home Premium 64-bit. The speakers part of the taskbar says that there's IDT High Definition Audio CODEC speakers built in, but when I try using them no sound comes. So I was just wondering if the IDT High Defintion Audio CODEC stuff actually was.
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When requesting assistance, please provide the full HP model name and/or product number of the computer in question.
The IDT High Def Audio CODEC is the integrated sound processor and its device driver. The computer contains no internal / built-in speakers and requires amplified speakers to be plugged into the lime green port on the back of the computer. Please provide more information concerning your issue.
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IDT High Definition Audio Codec Cannot Start Code 10

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