IDT High Definition Audio CODEC (No Sound)

i have the same issue but with a HP Elitebook 2540p running Windows 7 64bit.
any advice?
I tried to install the same driver you suggested above but it doesn't work
thanks

Hi bgaughan,
Your Elitebook 2540p is a commercial product and to get your issue more exposure I would suggest posting in the commercial forums. Here is a link to the Commercial Notebook forum.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Similar Messages

  • Re: IDT High Definition Audio CODEC (NO SOUND PROBLEM) Options

    I have been trying for 3 days to fix this issue & I even had Bicrosft tech support on line remote PC acces take control of my PC, and still can't get the sound to work!
    Does any one know how to fix this issue? DEFINITIVELY? 
    IDT High Definition Audio CODEC (NO SOUND PROBLEM)
    ‎03-20-2013 05:24 AM
    My PC info is:
    Manufacture: Hewlett-Packard
    Model: HP EliteBook 8460p
    Rating: 5.3 Windows Experience Index
    Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz      2.50GHz
    Installed memory (RAM): 4.00 GB (2.98 GB usable)
    System type: 64-bit Operating System
    Pen and Touch: No Pen or Touch Input is available for this Display
    Windows 7 Professional
    Product ID: 00371-OEM-8992671-00008
    Problem: I was watching a movie a night before, and I muted and forgot to turn off my laptop, today I found out the sound did not work, so I tried restarting and still no hope, i tried disabling and enabling the IDT High Definition Audio CODEC and still no hope, windows says that this device is working properly, but oviously its not I really need help, I dont know anything advanced about technology yet, so im helpless.
    T
    Re: IDT High Definition Audio CODEC (NO SOUND PROBLEM)
    ‎03-20-2013 05:28 AM
    I also tried leaving the Laptop to cooldown for about 3 hours and still no sound.
    DavidPK 
    Re: IDT High Definition Audio CODEC (NO SOUND PROBLEM)
    s
    ‎03-20-2013 05:40 AM
    Hi,
    Try the following.
    Download the IDT Audio installer on the link below and save it to your Downloads folder.
    ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59291​.exe
    When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow thisand then proceed with the uninstall.
    When complete, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
    Start the notebook and let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
    Regards,
    DP-K

    Hello DesertWildcat,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that you are having and issue with your HP EliteBook 8460p's audio not working. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE.
    I hope this helps. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • IDT High Definition Audio CODEC (NO SOUND PROBLEM) in HP Envy

    My PC info is:
    Manufacture: Hewlett-Packard
    Model: HP Envy 14 Notebook pc
    Rating: 5.4 Windows Experience Index
    Processor: Intel(R) Core(TM) i7-2630M CPU @ 2.00GHz      2.00GHz
    Installed memory (RAM): 8.00 GB
    System type: 64-bit Operating System
    Pen and Touch: No Pen or Touch Input is available for this Display
    Windows 7 Home Premium
    Product ID: 00359-OEM-8992687-00010
    Problem: My computer's sound doesn't work.  I tried restarting and still no hope, i tried disabling and enabling the IDT High Definition Audio CODEC and still no hope, windows says that this device is working properly. I even tried uninstalling and re-instaling the sound board, but i can't seem to fix the problem. Now the sound board shows in my device manager with a exclamation mark next to it and i cant even get it to show on the outgoing audio devices. Really could use some help with this problem.
    Thanks

    Here is a support document that might help:
    http://support.hp.com/us-en/document/c01172503
    I work on behalf of HP

  • Re: IDT High Definition Audio CODEC (NO SOUND PROBLEM)

    Hello,
    I have found a thread on this topic for other HP laptops on the Support Forum and have tried some of the 'low level' solutions but without success.
    Here's the problem:
    I have a Compaq 615 notebook running Windows 7.  When something is plugged into the headphones socket (e.g. external speakers or headphones) the sound volume is either extremely feint or zero with all the volume controls turned up to maximum.  This applies whatever software is playing the sound file (e.g. Windows Media Player or Audacity or a DVD).  However, the 'Test' sounds work ok in the headphones.  The on-board computer speakers work ok too. 
    Going into Device Manager>Sound (etc)>IDT HD Audio CODEC - says it's up to date.  Here's a screen shot of the panel:
    I have downloaded the following from the HP site but haven't installed it as I wasn't sure if I should or how to (even after creating a restore point):
    Any advice you can give would be appreciated.
    RM

    Hello DesertWildcat,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that you are having and issue with your HP EliteBook 8460p's audio not working. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE.
    I hope this helps. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • IDT High Definition Audio CODEC NO sound problem!!

    Hello
    I Have HP Pavilion g7 notebook PC ((product number: A3A93EA#UUW)) I formatted the the original windows that came with the laptop and installed win-7 enterprise 32-bit , everything was working perfectly but once while I am watching a movie suddenly the sound stopped, I tried everything I uninstalled the driver and reinstall it again , but still the same thing I plugged an external speakers and still there's no sound I even Formatted the PC and installed Win-7 professional 64-bit there was no sound by the default windows sound driver and I installed the driver from hp website and still the same problem , I plugged an external speakers there was a sound but very very low I had to stick my ear to the speakers so i can hear something and I even coudn't understand it because its very low , I hope its not a hardware issue.
    I installed the driver from the link below I think I am installing the wrong driver. I checked the the support and drivers and when I put my product name there was like 99 matchs hp g7 1000, 1200..etc series and I don't know which series my laptop belongs to. so I installed the drivers from one of them randomly 
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103089-1&cc=rs&dlc=en&lc=en...
    Please HELP I'm hopless, I don't know what to do!! the laptop is useless without sound 

    Hi,
    The driver is correct. Here you may find the drivers for you specific model.
    Perform a hard reset:
    Unplug the AC adapter from the notebook PC.
    Remove the battery from the notebook battery compartment.
    Remove the computer from any port replicator or docking station, disconnect cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices.
    Press and hold down the power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.
    Insert the battery and plug the AC adapter back into the notebook PC; but do not connect any of the peripheral devices.
    Press the power button to turn the notebook PC back on.
    If prompted to boot into Safe Mode or select a special type of start up, use the arrow keys to highlight Start Windows Normally , and then press the enter key.
    ** Say thanks by clicking the "Thumb up" icon which is on the left. **
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

  • Keep having to disable and re-enable my IDT High Definition Audio CODEC, what's wrong?

    Hi! 
    I have a Pavillion Touchsmart Sleekbook 14" with Windows 8 that I bought new about 7 months ago. I have not yet updated to Windows 8.1.
    Recently I have noticed that my audio will suddenly stop working. This typically happens when my computer has been sleeping and I start it up again. The audio does not come out through the internal speakers or headphones when I plug them in. I have not tried external speakers but I imagine the result would be the same. 
    If I go into my Device Manager and disable and re-enable the IDT High Definition Audio CODEC the sound returns. All sound devices I have listed are related to this IDT High Definition Audio. I have tried updating the drivers, however it informs me the most updated drivers are already installed.
    I am not entirely sure what is causing this problem, but I do recall installing a Windows or HP update awhile back regarding IDT High Definition Audio. I believe it was an optional update.
    EDIT: After doing some further research it looks like it is related to that Windows update and the compatibility of their IDT audio drivers with Windows 8 or 8.1 does not seem very good. If all else fails I will try uninstalling the IDT CODEC all together and use the default HP audio.
    Has anyone found a solution that works for them regarding this issue?
    This question was solved.
    View Solution.

    Thanks Viktoria, I appreciate you spreading the word
    If you could mark my post in this thread with an Accepted Solution and Kudos, it will help me out, and enable the post to appear more frequently on Internet searches. Providing Kudos to my other posts relating to the issue would also help tremendously
    As I stated, I will be editing my troubleshooting guide on the issue soon (probably in the next day or two). There is no greater feeling than having the fix for a crazy issue
    Mario
    I worked on behalf of HP.

  • L channel sound comes through both L and R speakers after installing IDT High Definition Audio Codec

    I noticed a sound problem on my laptop. The R channel works as expected but the L channel is split between the L and R speakers. After checking several different possibilities I narrowed the problem down to the IDT High Definition Audio Codec that I downloaded from the HP driver support page for my notebook model and operating system.
    I uninstalled the IDT High Definition Audio Codec and restarted. This forced Windows to resort to using its generic "HD Audio Device" default. When I did this the sound was equally split between the L and R speakers as I would expect - L channel 100% though L speaker, R channel 100% though R speaker. I then re-downloaded the IDT High Definition Audio Codec from HP (sp59654.exe), re-installed it, and restarted. Immediately the sound problem was back - while the R channel comes 100% though the R speaker, the L channel is split between L and R speakers.
    Please note this has nothing to do with adjusting speaker "balance". Both L and R channel volumes were set to 100% while investigating this problem. It's definitely some sort of incompatibilty between the IDT High Definition Audio Codec and Windows 8 64-bit or the sound hardware in the HP Envy DV6.  
    Here are my details:
    IDT High Definition Audio Codec
    Publisher: IDT
    Date: 8/19/2012
    Version: 6.10.6425.0
    Notebook
    HP Envy DV6-7200
    Windows 8 64-bit

    Here is what I would recommend you trying. Go to device manager and uninstall the audio driver. Once it is uninstalled, go to the device manager toolbar and select "Scan for hardware changes". After it completes, reboot the computer. Once the computer is rebooted, test the audio and let me know if that helped.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • No Sound after updating IDT High Definition Audio Codec on my HP Pavilion dv6-6154tx laptop

    I recently ran Advanced Driver Update to check and updated my audio driver (IDT High Definition Audio Codec) on my Windows 7 laptop. However, after the update, every time I boot up the computer, there is no audio output. I checked the volume control options and they are all fine, showing "all devices are playing sound". But there is no sound. Even the 'test sound' option does not play any audio, although the computer says that it is working fine. I read some posts on this forum and came across an answer - to uninstall the current driver from Device Manager, and manually install IDT HD Audio Driver for Windows. This works and I am able to get back the sound. However, I have to do this every time I start my computer after shutting it down, and this is proving cumbersome. Can somebody please help me with this and suggest a solution? Thanks.

    Hi @Harkri ,
    I have brought your issue to the appropriate team within HP. They will need to get information from you to look up your case details or serial number. Please look for a private message.
    If you are unfamiliar with how the Forum's private message capability works, you can learn about it here
    Regards,
    George
    I work for HP

  • No sound on dv6-2190us: error(52) in IDT high definition audio codec

    No sound on dv6-2190us: error(52)  in IDT high definition audio codec- Driver:sthda64- Verson:5.10.6249.0
    This is the info line in maintance check.
    I have recently updated HP updates and also my iTunes will not run(ignors command to play) now. No sound out of computer. Help!

    Hi,
    Try reinstalling the sound card driver on the link below.  Save the file to your Desktop, then right click it and select 'Run as Administrator' to start the installation.
    ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48668.exe
    Hope this helps.
    Best wishes,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • No sound from speakers 2-IDT High Definition Audio Codec

    1. ProBook 6550b
    2. Windows 7 Professional SP1
    3. No error
    4. No any changes in Operating System
    5. No sound from from speakers 2-IDT High Definition Audio Codec. I have sound from speakers only(!) when Skype starts or somebody calling me by Skype regardless headphones connected or not (Skype settings).
    All other time I can hear sound only from headphones regardless headphones(RTC) connected or not.

    Good Evening,
    Did you get this fixed I have exsactly the same issue? Two rebuilds and a new motherboard and Im still stuck
    Thanks
    Paul

  • Sound Playback Issue with IDT High Definition Audio Codec HP Pavilion dv6 Notebook PC

    Since i bought this laptop, every time i use skype or the Windows Sound Recorder, i hear static that drastically increases in volume. Uninstalling the IDT High Definition Audio Codec prompts my computer to automatically install the driver again, this usually fixes the problem, but after restarting my laptop, the problem returns.
    Does anyone know a permanent fix to this issue?
    Product name: HP Pavilion dv6 Notebook PC
    Product number: B3K22PA#ABG

    Hi,
    Please try:
    (a) Uninstall IDT sound from Device Manager,
    (b) Reboot the machine
    (c) Download the following package and install again:
         http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55094.exe
    (d) Reboot the machine.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • IDT High Definition Audio CODEC missing--no sound

    All of a sudden my sound device does not exist. I've done restore, basic diagnostics, checked drivers and nothing works. Is there a way to reinstall my sound device? It's listed as IDT High Definition Audio CODEC.

    Hi,
    Please try:
       http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5060881&swItemId=ob_112039_1&swEnvOid=405...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • IDT High Definition Audio CODEC - sound problem

    Hi. I'm owning an ultrabook - HP SpectreXT 13-2106TU. No sounds coming out from my laptop for a few days now. I've tried troubleshooting - it says : IDT High Definition Audio CODEC has a driver problem. So, somebody help me please?
    This question was solved.
    View Solution.

    Hi
    Take a look at this thread & follow what HP Expert DavidPK has told in the other thread inside, & see if it's working for you:
    http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/lost-sound/m-p/4231472
    Thanks,
    ++Please click KUDOS / White thumb to say thanks
    ++Please click ACCEPT AS SOLUTION to help others, find this solution faster
    **I'm a Volunteer, I do not work for HP**

  • Dv5-1126em Entertainment Notebook PC IDT High-Definition Audio CODEC Driver can not be updated

    dv5-1126em Entertainment Notebook PC IDT High-Definition Audio CODEC Driver can not be updated the system says that your computer has a sound device problem and cant play multiple sound in my pc

    I want the sound of the original dv5-1126em
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  • HP Probook 4530s IDT High Definition Audio Codec Speakers

    As the title states:
    HP Probook 4530s
    Windows 7 OS
    IDT High Definition Audio Codec 
    The laptop quit playing through it's speakers, but will play through the headphone jacks when plugged in.  Tolerated it for about 8 months now.  Recently, while playing with it I noticed that if the System is set to headphones and you double click on the slider it begins to play through the laptop speakers for approximately 1 second.  You have to keep double clicking to maintain sound through the speakers.
    Now, when I go to Speakers/HP Properties it shows that the sound is to the bottom 3.5mm jack & front 3.5mm jack.  This laptop has NO bottom 3.5mm jack on it, only the front 3.5mm jack.
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    Now to help out with troubleshooting this here is a pic and what I think is going on:
    Notice that the jacks are allegedly on the bottom and front for the speakers, only issue is there is no jack on the bottom and the front jack is for the headphones.  the 10-18-2012 update that HP is tossing around ignores the fact that there is no bottom jack for the HP 4530s, g7, pavilion and dv7.  I've had all of these over the years.  It seems someone wrote a driver that is one size fits all and totally missed that these speakers are located someplace else.
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