IDT High Definition (HD) Audio Driver not installing

HP Support Assistant asked me to update the drivers and programs and I did so. However, I didn't have time to update all so I updated only a few and restarted my notebook to install them. The IDT HD Audio Driver needed to be updated as all audio stopped playing due to this. I tried downloading the Audio Driver thrice but it would never get installed. It would simply download and installation would fail. Now I can't listen to any audio file. Thanks for the help.

HI
>>please fallow the link
No Sound from the Speakers (Windows 8)
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IDT High Definition (HD) Audio Driver problem after windows 8.1 update 1.

Hello. I have HP Probook 4730s. After I installed Windows 8.1 update 1 the sound driver stopped working properly. When I want to play some music, video or even system sounds, sound appears after 1-2 minutes. At that time HDD usage is 100% cause of windows audio device graph isolation. I’ve installed that IDT High Definition (HD) Audio Driver from HP’s driver support site, but that’s not working. As I see in device manager driver’s release date is 24.10.2012. I think, it’s too old for Windows 8.1. Can you help me? Is there any other newer version of that sound driver? Also I’m sending two pictures where are HDD usage and driver release date.

Hello GDartsimelia,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that after you installed Windows 8.1 on your notebook computer, the sound driver stopped working properly, and I would be happy to guide you towards a resolution!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/bd-p/bsc-274
I hope this helps!
Regards
MechPilot
I work on behalf of HP
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Windows 8.1 IDT High-Definition (HD) Audio Driver

I was cleaning up my programs and accidently uninstalled IDT High-Definition (HD) Audio Driver. This caused my Beats audio to be uninstalled as well. Is there a way i can get it back? I have tried installing IDT High-Definition (HD) Audio Driver from Hp links but it keeps saying "The hardware detected is not supported by this IDT software package. The install will be aborted." Please help.

Hi,
Version 6491 is newer than 6486.
You should have the Beats audio applet in control Panel. The driver includes the Beats audio software. You should have full functionality. Reboot your system and check Control Panel.
My system is a fairly new HP Envy 810-150se. The latest IDT audio codec for my system is 6486.
Where did you obtain Beats version 6491?
Jaco
Errare humanum est.

IDT High-Definition (HD) Audio Driver

The IDT High-Definition (HD) Audio Driver for the HP ENVY 15-j121tx Notebook PC (ENERGY STAR) is not compatable with Windows 10 Tech Preview, if you install this driver it will make the microphone inoperatable, If you just use the windows driver the microphone works perfectly. Can HP get onto this issue & make it compatable with Windows 10 please.

HI
>>please fallow the link
No Sound from the Speakers (Windows 8)
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Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!
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HP Elitebook 8560p driver update error: IDT High Definition (HD) Audio Driver

Hi there,
Hoping someone can help..
So I tried updating/installing the latest IDT Audio driver for my Elitebook 8560p, but get this error each time:
I'm pretty sure this is because I stupidly uninstalled IDT soon after getting the laptop.. I did this because I use a seperate audio interface for recording music and didn't want any conflicts. I didn't realize uninstalling this would disable the internal audio entirely (and irreversibly it seems)! My audio still works when I connect my external audio interface, but this is quite annoying as I have to bring the interface with me everywhere, like I can't just watch a Youtube video and listen through internal speaker OR headphone output..I have to hook it up to my interface each time..urgh. My own fault I know, but I would have thought this driver installation package would work and put it back on my system..
FYI, I'm running Windows 7 Home Premium 64bit.
I remember reading a thread about this eact same problem ages ago, someone had done the same thing and was having the same problem re-enabling//re-installing it. I think he managed to find a fix that worked for him that involved removing the battery and holding the power button for 30 seconds, or something along those lines.. I remember trying that method by copying his instructions step-by-step, but it didn't work for me
Anyone else, or any HP tech support know any kind of fix for this? Fingers crosed.
Many thanks for any help or advice in advance!
Lauren

Hi
Try installing the driver from the link given Accept the license agreement below restart the unit check in device manager if the driver is detected. Also update the Bios restart the unit and check.
Link
Bios
Let us know how it goes!
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Manjunath

IDT High-Definition HD Audio Beats Audio

Hi,
My Pavillion DV7 6B51EA recently had to be restored and I have slowly been working through the issues that this has presented.
However 2 issues persist but the one that is giving me the most grief is that I can no longer use my bluetooth receiver that is connected to my stereo and I believe that IDT is at fault.
The CSR software says the 2 items have paired/sinked, the AZIO APTX Bluetooth dongle displays activity that confirms that data is being transmitted and the MASS Audio Bluetooth remains active confirming that is receiving data (it goes into standby if it doesn't receive data and works faultlessly with my iphone and ipad.
Currently the laptop speakers do not mute handing over the functionality to wireless side of the laptop.
There are 3 drivers on my laptop with regards to IDT
High Definition Audio Device - Does not contain BEATS Audio
IDT High Definition Audio Codec Version 6.10.6329.0 - contains BEATS Audio but the slide controls do not work
IDT High Definition Audio Codec Version 6.10.6381.0 - contains BEATS Audio but the slide controls do not work
I have downloaded other IDT drivers following the instructions as given but again they do not work or fail due to not being compatible with the hardware.
It would appear that I have to find the exact driver for the DV7 6B51EA that may have been downloaded as an update or find a copy of the existing drivers with full functionality but where can they be found for a 4 year old laptop or have I ignored another possibility entirely ?

HI @LLW4
Welcome to the HP Forums!
It is a dynamite place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
Did you do a restore or a recovery?
You can install the original drivers using the recovery manager. HP and Compaq Desktop PCs - Using Recovery Manager to Restore Software and Drivers (Windows 7)
If that did not overcome the difficulty, I suggest you do a full recovery back to factory.
HP and Compaq Desktop PCs - Performing an HP System Recovery (Windows 7)
Once that is complete then run the HP Support Assistant to acquire any HP updates.
During the recovery there will be an option to backup your personal files to prevent data loss. If you have not done one now would be the perfect time.
HP and Compaq Desktop PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7...
Good Luck!
Sparkles1
I work on behalf of HP
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AUDIO DRIVER NOT INSTALLING

Hello Experts
I have a notebook Compaq Pressario V6316TU, I have installed it with Win XP SP3. My PC is not able to detect and install the Audio drivers and even I don't know how to install it.I have tried some stunts related to MS UAA installation available on the net but its not worthy.
Please someone help me as I desperately want my system to play music ASAP...
Regards
Amit Q

Hi,
MS-UAA for XP with SP3 (required with a reboot before Audio, Modem and Graphic driver) here
Conexant High Definition Audio Driver here
If You are looking for other drivers then You will find them in Cheryl & Rakhmad XP Guide.
Resource:
General XP Downgrade Guide for HP Laptops_Part 1.
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Idt high definition codec for recording not available

I just purchased Instant Immersion Spanish program. I can't get the mike to record. When I go to control panel/sound/recording, the microphone pane says that the hi definition codec is not available.
How can I fix this problem. My computer is an HP P6-2330 with windows 8. Thanks
This question was solved.
View Solution.

Download and run the Microsoft Windows audio playback troubleshooter
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2015 Microsoft MVP - Windows Experience Consumer

My Internal Microphone Array (IDT High Definition Audio Codec) is not working

Hi,
My Internal Microphone Array (IDT High Definition Audio Codec) is not working.
I cannot do Skype calls.
I have already tried everything but still I'm not able to fix the problem.
Could you please advice me what to do?
Could you please provide me with a link with the drivers I may need to reinstall.
My computer is HP, Windos 8.1, 64-bit operating system, Intel i-7 processor.
I would really appreciate your quick answer to resolve this issue.
Many thanks,
Antonio
This question was solved.
View Solution.

Hey,
Try installing this driver: IDT High-Definition (HD) Audio Driver
If that fails, try using the HP Recovery Manager to roll back to the factory installed driver.
Test after both. Let me know if either option worked.
I worked on behalf of HP.

HP Pavilion G60-635DX - No Sound in Windows 8 with Conexant Pebble High Definition Smart Audio

All,
I would like to report a bug when using the Conexant Pebble High Definition Smart Audio Driver in Windows 8.
First, a bit of background:
Product Name/Number - HP Pavilion G60-635DX
Operating System - Windows 8 Professional x64 (Build 9200)
Sound Driver / Version - Conexant Pebble High Definition Smart Audio (Version 4.98.60.50)
BIOS - Latest version
This is a unique situation due to the fact that the Conexant sound driver installs fine in Windows 8 and shows all signs that the device is working properly:
1. You receive a speaker icon (Without red X) on the task bar.
2. No device conflicts in device manager
3. Device properties show device is 'Working Properly'
Here is the issue, I decided to do an in-place upgrade to Windows 8 from Windows 7 and the process went fine, however when I was up and running in Windows 8, I was receiving no audio. I uninstalled and reinstalled the device driver, I uninstalled and reinstalled the sound controller and I also disabled and re-enabled the services that are responsible for Windows sound. I also ran the Microsoft troubleshooting wizard for fixing audio issues in Windows 8. The wizard was unable to find any issues.
Finally, I decided to do a full wipe/format of the system and install from scratch. This still did not fix the issue. I know for a fact my physical speakers are functioning because they were working in the Windows 7 instance.
I have been doing research and I'm finding that other people are having similar issues with other Conexant drivers in Windows 8. I call this a bug because the driver shows all signs of compatibility, however no sound is produced.
I cannot seem to find any solutions to this issue so I have resulted in going back to Windows 7 where my sound is currently working. If there are no solutions to this problem, I would appreciate if an administrator can forward this report to the necessary parties so a solution can be developed.
Thank you,
Eric

I have a G60t-500 CTO and am having the same issue. When I ran the pre-installation check with Microsoft, none of the audio drivers provided an error. I installed over my Windows7 Pro 64-bit installation and all went well. Love the new Windows 8 graphics. But no sound. Nada. I looked at the list of beta drivers that was included in the link in the above post but it's the exact same driver that's installed. So much for that option. There is no good information online. You have to dig through a bunch of crap and try to avoid the vendors who want you to buy their driver fixing software package (no thank you very much).
I did try to do a reinstall of the audio driver. Windows recommended I set the compatibility to WinXP SP3. It installed, no errors, but still no sound. Tried to install to make it compatible with Windows 7 but got the same results ... nothing.
My laptop is only 4 years old. I bought it in November, 2008. I have no intention of buying a new one but if I want to go to Windows 8, it seems I'll have to do that. I paid the $50 for Win8 Pro AND Media Center. Now I have to see if I could get my money back (I seriously doubt it). This is just another ploy to get you to make another computer purchase of you want to upgrade. Every disappointing. My husband needs a new laptop. I'm steering him clear from HP and sending him to Asus (he does NOT want an Apple).

Dv5-1126em Entertainment Notebook PC IDT High-Definition Audio CODEC Driver can not be updated

dv5-1126em Entertainment Notebook PC IDT High-Definition Audio CODEC Driver can not be updated the system says that your computer has a sound device problem and cant play multiple sound in my pc

I want the sound of the original dv5-1126em
All that on-site works strange noises as if from outer space, my friend works noise and hassle
Please correct some of them sir

L channel sound comes through both L and R speakers after installing IDT High Definition Audio Codec

I noticed a sound problem on my laptop. The R channel works as expected but the L channel is split between the L and R speakers. After checking several different possibilities I narrowed the problem down to the IDT High Definition Audio Codec that I downloaded from the HP driver support page for my notebook model and operating system.
I uninstalled the IDT High Definition Audio Codec and restarted. This forced Windows to resort to using its generic "HD Audio Device" default. When I did this the sound was equally split between the L and R speakers as I would expect - L channel 100% though L speaker, R channel 100% though R speaker. I then re-downloaded the IDT High Definition Audio Codec from HP (sp59654.exe), re-installed it, and restarted. Immediately the sound problem was back - while the R channel comes 100% though the R speaker, the L channel is split between L and R speakers.
Please note this has nothing to do with adjusting speaker "balance". Both L and R channel volumes were set to 100% while investigating this problem. It's definitely some sort of incompatibilty between the IDT High Definition Audio Codec and Windows 8 64-bit or the sound hardware in the HP Envy DV6.
Here are my details:
IDT High Definition Audio Codec
Publisher: IDT
Date: 8/19/2012
Version: 6.10.6425.0
Notebook
HP Envy DV6-7200
Windows 8 64-bit

Here is what I would recommend you trying. Go to device manager and uninstall the audio driver. Once it is uninstalled, go to the device manager toolbar and select "Scan for hardware changes". After it completes, reboot the computer. Once the computer is rebooted, test the audio and let me know if that helped.
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Cannot Install IDT High Definition Audio Codec

I have a HP ENVY 15-3090ca Notebook PC that will not download IDT High Definition Audio CODEC, it had it before, but I had to reinstall after a failure of recieving audio. When using my sound mixer it DID say it was coming from the IDT Audio CODEC, now i cannot successfully install it and can't recieve and audio until i do.
Product name: HP ENVY 15 Notebook PC
Product number: A7H00UAR#ABC
(Windows 8.1 x64)
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View Solution.

Hi,
The above link shows driver for Windows 8 only. Please try the following package for Windows 8.1:
http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64878.exe
Regards.
BH
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System loses the IDT High Definition Audio CODEC Driver ver 6.10.6491.0 after some time

IDT High Definition Audio CODEC 6.10.6491.0 installed in our HP Envy Notebook - C8U19AV with Windows Pro 8.1 64 bit OS, the system will lose the driver. When I go into device manager it appears that the codecs are there but the driver for the audio just gets lost. We have to repeatedly uninstall all the audio components and then reinstall again. This has been the situation for some time. I cannot say for sure but I have reinstalled the driver twice now for my wife and she has done it a few times. We commonly use the laptop connected to an HP2710m display monitor with an HDMI cable. From time to time we plug in Bose headphones as well. The diver revision 6.10.6491.0 was again installed today after fully uninstalling the prior driver. The common signature is the sound does not work at some point and when I go in and check on the audio codec it will report no driver loaded. Any attempt to run the sp63407 install package without ripping out everything will result in the driver install failing as some of the prior files will has security that prevents the over write of the old files with the new ones.
I can seen no obvious reason for this laptop to repeatedly lose the driver. Once the reinstall is done the sound works again but it is a real bother to have to repeatedly reinstall the audio driver.

Hey purplefacemcgee,
With your issue being for Windows 7, and not for Windows 8.1, the troubleshooting steps will be a little bit different. I would first suggest reinstalling your original sound drivers. I have included the document 'Using Recovery Manager to Restore Software and Drivers (Windows 7)', please click on the option for Hardware Driver Reinstallation, and follow through the steps for reinstalling your original sound driver only.
Now once you have installed the original driver, you will need update your sound drivers. You can do both the Windows, and HP updates that are recommended for your notebook from the HP Support Assistant. I have included the document 'Using HP Support Assistant (Windows 7, Windows Vista)', Please click on the option for Maintaining your computer and installing the latest software updates. Pretty much once you do have the HP Support Assistant open click on Maintain, and then Software Updates. Please install all updates that are listed. After the updates have been installed, please restart your notebook, and test the sound.
If by chance you are still experiencing the same issue, I would suggest running the Microsoft Fix It tool for 'Automatically diagnose and fix Windows audio playback problems'. This tool will check the settings, drivers, and services to make sure that it is running correctly, and try to fix any issues. Please follow through these steps to run the tool, click on the green Run now button > click Save > open the download > click Run. What was the outcome of the tool, are you still experiencing the same issue with the sound?
If you are still experiencing the sound issue after the above troubleshooting steps, please let me know exactly what is happening with your sound. (ie, no sound, sound is choppy, or distorted). Does the sound issue occur in multiple programs, or just one? (ie. Windows Media Player, YouTube, or CD/DVD).
Looking forward to working with you!
I worked on behalf of HP

Could not download this driver: IDT High-Definition Audio CODEC Driver for Microsoft Windows 7.

Tried to download this driver: IDT High-Definition Audio CODEC Driver for Microsoft Windows 7.
It would not download - said it was not compatble with my operating system.
I run Windows 7, 64 bit.
I'm trying to increse the sound volume from the monitor.
I have increased the sound to 100 from the monitor and in Windows . It is still barely audible. . .

Hello again valens-mom,
Thank you for responding to my post requesting additional information. I can tell you that according to Product Specifications page for your HP Pavilion w2338h is a 23-inch wide-screen HDMI monitor, your monitor has 2 watts oer speaker integrated speakers. A pair of reasonably sensitive speakers deliver the following decibel levels at a distance of about one meter.
Power/ Decibels
2 Watts = 93 decibels
4 Watts = 96 decibels
8 Watts = 99 decibels
16 Watts = 102 decibels
32 Watts = 105 decibels
64 Watts = 108 decibels
128 Watts = 111 decibels
256 Watts = 114 decibels
512 Watts= 117 decibels
1024 Watts = 120 decibels
For Comparison
10db = normal human breathing
60db = normal human conversation
110db = power saw, car horn, shouting in ear,
120db = jet aircraft close by, emergency vehicle siren, rock concert
Now as to whether installing the IDT High-Definition Audio CODEC Driver for Microsoft Windows 7 will give you the audio level you are seeking will depend on what computer you have and what audio drivers are installed. To provide you with more accurate information I would need to know additional information concerning your computer. Is this an HP computer? If it is not the driver question would be better answered by the computer manufacturer. If this is an HP computer could you please provide the product number for it so I can take a look into what drivers work on that computer?
How Do I Find My Model Number or Product Number?
Please if you require additional help in this re-post with the requested information and I would be happy to provide you with further assistance. Thank you for posting on the HP Forums. Have a great day!
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Dunidar
I work on behalf of HP
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IDT High Definition (HD) Audio Driver not installing

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