IDT PC Audio bug and audio beats pannel dont can't

Hi,
I have the same problem since I upgraded my laptop for 8.1...
When I want to open the audio beats pannel the message IDT PC is not available appears.
And when I try to use HP recovery, the application can't open too...
I already tried everything (uninstall driver and reinstall new driver for my laptop "hp envy 15 J098")
What can I do ??
Thank you for your response.

Hi Kozkoo,
I understand you are having issues with your Beats Audio and your HP ENVY TouchSmart 15-jo98 Notebook. Here is a link to a framework update that is needed.
Hope this helps.
Thanks.
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Bearts Audio Control Pannel will not open. Get error message cannot find startup file

Bearts Audio Control Pannel will not open. Get error message cannot find startup file!
Downloaded and instaled up-date for IDT audio from driver up-date. After installation could no longer oppen Beats Audio Control Pannel. Looked for download to re-install BEATS Audio but cannot find one.
Any suggestions.
Sound works with IDT driver installed.
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Hi,
Try using Recovery Manager to reinstall the IDT HD Audio Driver ( this will also reinstall the Beats Audio interface ) - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.
Recovery Manager - Windows 8.
Recovery Manager - Windows 7
After the reinstallation has completed, restart the PC.
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IDT HD Audio stuttering 3d apps/games/tf2 - Windows 7 x64 - Pavilion dv7-4113tx

As per the rules I need to state:
I am a HP employee, my views/opinions/etc are my own and do not represent those of HP.
This is cross-posted from freezes/lockups.
I would file some sort of bug report - but I wouldn't know where to start, I don't work in an area that has anything to do with manufacturing HP products; and this is my free time now and I don't have intranet access .
I recently picked up a HP Pavilion dv7-4113tx Entertainment Notebook PC [ XV780PA ] for my personal use and overall it's been pretty good. It comes with windows 7 Home Premium x64 bit.
there is however an issue that I must bring up in regard to gaming, or i would assume any intensive 3d application, most notably Valve games, my test of choice is Team Fortress 2.
The game will work fine in native resolution - I get around 100-120fps but about every 30 seconds - 2 minutes, there is a audio/video stutter (by stutter, it will repeat the last .5 seconds of audio about 3-4 times in a loop while the screen will freeze on where the first audio stutter started), which will cause the game to 'freeze' for approximately 2 seconds and then continue where you left off.
Team fortress 2 is an incredibly time critical multiplayer online game, and this delay essentially means my e-death on multiple occasions.
I initially thought it was the graphics card, or the drivers - I upgraded the drivers to the latest on the ATI site, that increased my fps, but the stuttering was still there. After searching around on the internet a bit, i found a suggestion to disable the audio driver (device manager lists it as - IDT High Definition Audio CODEC) as a test - so I did so.
The game purrs like a kitten - absolutely no stuttering. my score went up immediately
So, my next step was to try and get some Updated Drivers for the IDT Audio device (note, i cannot find a model name anywhere in the hp specs - or on the internet really) - I found out IDT themselves cannot release drivers, that these can only be obtained through OEMs.
which brings me to here.
now - the closest I have found to the drivers I required are here: IDT High-Definition (HD) Audio Driver for Microsoft Windows 7
Note: - it says on the page that they are 32 bit drivers - but I've found they work with the 64 bit version of windows.
these worked a little better - it fixed another annoying issue - the fact if you use the volume controls in a fullscreen application that it will switch back to the desktop to display the on screen slider bar of the volume going down (which was arguably redundant as windows 7 displays the speaker volume in the bottom right hand corner) - and it just turns the audio down as intended.
however - the stuttering is still very noticeably present .
I then tried to use the HP Support assistant to run automated diagnostics and troubleshoot... which then downloaded the old drivers that gave me that fullscreen volume control issue back again - so i assume the original drivers.
So I installed the other drivers again.
My next test will be to use an external USB or firewire soundcard to see if this will allow me have games with sound.
Can an appropriate agent at HP please address this concern and notify when this bug will be fixed - IDT says they work with OEM's to fix issues regularly on the IDT link above.
I believe this is such an issue that will likely require a bug fix.

Hi ozDerek,
Thank you for visiting the HP Support Forums. Since this is a duplicate post I'm going to lock this one, please check your other post here for replies:
IDT HD Audio stuttering 3d apps/games/tf2 - Windows 7 x64
Thanks!
Wendy M - HP Support Forums Moderator
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Idt hd audio codec suddenly stopped working - windows 8.1

idt hd audio codec suddenly stopped working with 8.1. Windows update and it stopped working, maybe a coincidence. Error message: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (code 39).

Himaureen3k,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see you received the error " Windows cannot load the device driver for this hardware,The driver may be corrupted or missing (code 39)."
Have you made any recent changes to your system?
Have you tried booting into safe mode and doing a Windows repair?
You can run the The HP Support Assistant to help resolve issues and update drivers. You can do a restore back to a time when it was working correctly Using Microsoft System Restore (Windows 8). You can manually download drivers from the download page for your system. HP Drivers & Downloads
If you would like further assistance, would you provide the exact model of HP computer you have. How Do I Find My Model Number or Product Number?
Sparkles1
I work on behalf of HP
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Audio crashing - IDT HD audio driver problem?

Audio crashes when in use (basically just goes silent), even after re-install of driver (IDT HD Audio Driver). Upon reboot of the PC, audio will work temporarily, and then crash very quickly if there are multiple Chrome tabs with audio, and has also crashed using just a single media player (Spotify). I have not received any error messages. When this happens, I am also unable to change the volume level using both point-and-click and hotkeys. I'm running an HP Envy notebook with Windows 8.1 64 bit
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Hi @AL006600
Welcome to the HP Forums!
It is a grand place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that you are having an issue with your audio. There has been a recent update that has been causing some audio issues. Here is a link to No Sound from the Speakers (Windows 8 that should help you overcome this difficulty.
Have you ran the HP Support Assistant to aid with HP updates?
Have you ran the Windows troubleshooter? Using automated troubleshooting (Windows 8)
If this has not helped please provide your exact model of HP notebook.
How Do I Find My Model Number or Product Number?
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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WyreNut
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Idt hd audio will not load

hp probook 4530s windows 7 64 bit
My system is an automaticupdate for 'IDT HD audio Codec'.
It had failed to update and then my sound stopped working.
I try down again from HP & Microsoft. and that failed. the error message is:
'The hardware detected is not supported by this IDT software package. Install will be aborted.'
I went to device manager and uninstalled IDT hd audio and tried download again, which failed.
I tried older versions of IDT hd audio and that failed.
What can I do to get the sound to start working again?

Hi
Please find the link given below might help you to resolve your issue.
Resolving No Sound or Audio Problems in Windows 7
Let us know how it goes!
"I work for HP."
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