IDVD-Error-itunes authorization
I have an odd problem that I never had before. I made a slideshow of old slides on my parents' iMac. I made a quicktime file and started burning it onto dvds with iDVD.
I decided to put the file onto my laptop as well so I can burn twice as many DVD's (they are for gifts for family).
However, when I use put create an iDVD project on my laptop, I get this message from itunes saying I am not authorized to use this video. When I go into iTunes to authorize, the message is still there in iDVD.
It still lets me preview the DVD and it plays fine so I tried to burn it but it gives me an error. Why the heck does itunes think it claim my video that I made?
Any suggestions?
I suspect the disc image proposal won't solve the iTunes re athorization issue. But if it does work, please let us know.
The way I work around iTunes authorization, is to first make a CD of that audio I wish to use and then import as an aiff into iMovie or iDvd (otherwise you may have the very same issue arise each time you attempt to play it on a different laptop (other than the one it was originally authored on).
Good luck on this!
Similar Messages
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IMovie, iDVD and iTunes authorization.
I've purchased several songs on iTunes and authorized them for use on my Mac. I can play the songs from my iTunes music library. However, if I try to use the songs in an iMovie or iDVD project, I'm continually prompted to authorize use, over and over... Consequently, I can't burn my iDVD project using the songs I purchased from iTunes. When I burn my DVD, I get all of the video and audio except the songs I purchased/authorized from iTunes. Any suggestions? l tried iTunes customer support...no help there. I'm trying to complete a DVD video project for someone this weekend. THANKS!!!
Thanks for the tips...really helped. I also found the following info from Kallie at iTunes support contact helpful.
Run Software Update and apply available updates, including Compatibility Update for QuickTime 7.4. Restart the computer after applying the updates. If that does not resolve the issue, follow normal troubleshooting for this symptom such as:
1) Check to see if the track plays in iTunes and QuickTime Player.
2) Check for non-Apple plugins in /Library/QuickTime/ and ~/Library/QuickTime/.
3) Try reimporting the track into your iMovie, iDVD or iPhoto project.
4) Check to see if the track works in a new project.
5) Check to see if the existing project works for a new user on the same computer.
Thanks so much Klaus1 for you CD tip...it really saved my _ _ _! Finished my video on schedule, YES!
Contiued Success! LK -
I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working.
I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working. This following are the details of the error:
Problemsignature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: iTunes.dll
Fault Module Version: 10.4.1.10
Fault Module Timestamp: 4e4e18db
Exception Code: c0000005
Exception Offset: 001c5af0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
The ipod is updated except for the contacts.
Any help is appreciated.
thebiddy52Maybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
Hello. I am owner of an iPod Touch 5gen. I have an error "iTunes was unable to load provider data from sync services". I tried: All Apple's tutorials including reseting sync data, reinstalling and deleting all of iTunes components including deleting it from system registry. My system is Windows 7 64bit.
UPDATE: The true error is : '
"itunes was unable to load data class information from sync services"
Any of the topics didnt work.
Sync on my wife's laptop works. -
Can't Resolve Issue via Phone/Genius Bar/iTunes E-mail-iTunes Authorization
Issue with iTunes authorization - Full Conversation with iTunes tech support. ( Top : Most Recent - Less confusing if you read bottom to top )
*This is still not working, I followed the instructions as well as called Apple Support on the Phone. I visited a Genius Bar today and they too could not fix my issue.*
*When i try to authorize the 'other email address' I get this : "your apple id or password was incorrect". I tried to recover the password and i get: "This apple id doesn't exist."*
On Jan 24, 2009, at 6:27 PM, iTunes Store wrote:
Hey Zach,
Liz here! I now see that you had already tried that. I am sorry about my initial misunderstanding. I have gathered some information, and I will be happy to further troubleshoot this with you!
I found an article for you on the iTunes support website. I am sending you a link to this article, which I believe may help. Please review the article using the link below to troubleshoot this authorization issue, and remove the SC folder from your computer.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases:
http://support.apple.com/kb/TS1389
If you are still asked to authorize your computer after following the instructions in the article above, please let me know. I will be happy to help Zach!
I want to thank you once again for being such an extremely valuable member of the iTunes family. I really hope you will continue to be an active iTunes customer. Have a great weekend Zach!
With warm regards,
Elizabeth
iTunes Store customer Support
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
*I do not believe you answered my question correctly, I said in my*
*question how i tried to authorize my music when a differnt email*
*address was in the apple Id field. I changed it to my current apple id*
*and I get the responce from the system with this computer is already*
*althorized, yet the song is still locked*
On 24/01/2009, at 5:00 PM, iTunes Store <[email protected]>
wrote:
Hello Zach,
I understand that you have been unable to authorize the purchases on
your iTunes account "[email protected]" due to three previous
account names not authorizing for you. I am sorry to hear about this
Zach. I can certainly appreciate how eager you must be to have this
resolved. My name is Liz, and I will be more than happy to help you
with this today!
If your computer is not currently authorized to play your previous
account name's purchases, when you double-click an item you
purchased before you renamed the account, the authorization dialog
may show the old account name. If this happens, you will need to
remove the old account name from the account name field, type the
new account name, and click Authorize. This authorizes your computer
to play the account's purchases.
If you are unsure about which account was used to purchase a
particular item, follow these steps:
1) Control-click (or right-click) the item in your iTunes Library.
2) Choose Get Info from the menu that appears.
3) Click the Summary tab. The account name will be listed on the
right.
If you need further assistance in locating the current account name,
please reply with the account name listed in your items' Summary
tab. In addition, please include the order number for those items if
possible.
You can locate order numbers by following these instructions on
reviewing your purchase history:
Seeing your iTunes Store purchase history and order numbers
http://support.apple.com/kb/HT2727
I sincerely hope that this helps. Please do not hesitate to let me
know if you have any further questions or concerns. I will be happy
to help. I appreciate your patience.
I want to thank you for being a valuable member of the iTunes
family. I hope you will continue to be an active iTunes customer.
Have a great weekend Zach!
With warm regards,
Elizabeth
iTunes Store customer Support
Thank you for allowing me the opportunity to assist you. You may
receive an AppleCare survey email; any feedback you provide would be
greatly appreciated.
*Customer First Name : Zach*
*Customer Last Name : xxxxx*
*email : [email protected]*
*Web Order # :*
*Support Subject : Authorization*
*Sub Issue : I can't authorize my system to play purchases*
*iTunes Account Name : [email protected]*
*Platform : Mac OS X 10.5*
*Country : United States (English)*
*Comments: I have contacted Apple's Phone Support and they could not*
*help me with my issue and referred me to this email address.*
*Problem : I currently have iTunes' Latest Version with a apple id*
*of : [email protected]*
*I've had iTunes for over 3-4 yrs. and over the time i've had changes*
*of email addresses and therefor I would update my itunes info to the*
*new current email address. I noticed how my Apple ID changed to my*
*new email address and proceeded thinking this was normal. Now when I*
*moved my iTunes with the migration assistance built in to Apple's OS*
*- Utilities, I can only play songs with my current apple ID - [email protected]*
*. If i were to play a song i purchased with :*
*"[email protected]" or even recover the password to this Apple*
*ID I get the response telling me "This apple ID does not exist." -*
*After reading online I tried replacing the field with "[email protected]*
*" with my current apple ID : "[email protected]". Once i click*
*'Authorize' the operation goes through and comes back with "This*
*computer is already authorized [ to that Apple ID*
*'[email protected] ]. I still try to play that song and it still*
*requires a authorization.*
*Previous E-mai; / Apple IDs :*
[email protected]
[email protected]
[email protected]
[email protected]
*Current Apple ID and E-mail Address :*
[email protected]
*TrackID: 7152211*
Message was edited by: dirty ankleI also found, finally, that selecting "manually manage" for the device on the summary page in iTunes for the helped.
-
I wonder if it is possible to use 1 Computer (Macbook Pro)
- configured with 2 (ore even more) user accounts (i.e. me + my kid)
- and each user account has a different Apple-ID (account) for iTunes purchases & iTunes authorization ?
I woud think that is fine in terms of the underlying license agreement refereing to re-download purchased movies, shows, apps, etc.
However, it seams that there is that miraculous 90 days restriction, which I don't understand, and which allows me only to "authorise" the Computer under one or the other account. The switch is unfortunatelly only possible every 90 days ?!?
Thanks anybody for help
OliverThe 90 day association doesn't stop you authorising an account, it only stops you from using another account for iTunes Match or automatic downloads or redownloading its past purchases : http://support.apple.com/kb/HT4627
There are a few methods listed on this page for how you could do it e.g. multiple user acounts, same iTunes but you having separate playlists, separate iTunes libraries : http://support.apple.com/kb/HT1495 -
Error in Authorization even after giving Colon authoriztion to users
Dear Experts
We have built a query which is having Sum GT function used and also Constant for some characterstics.
But when we execute the query the user is getting not authorized message. If i run the query without the SUM GT and Constant RKF and CKF its running fine.
We have checked the rsec log for the error it says Colon authorization is required for the some chars which are authorizaiton relavant but we have given all the other chars : authorization but still i am getting the below message.
Authorization Check Log
For a general description see the Note 1234567
Date and Execution Time (Local Server)
Execution Date: 01.12.2011
Execution Time: 15:33:23
Executed Query: ZM_SD_M22/ZM_SD_M22_Q_00010
Transaction RSRT ( BW - output test )
Executed by User P00010784
Executed with Analysis Authorizations of Another User P00007960
Software Component Release Level Support Package
SAP_ABA 700 0021 SAPKA70021
SAP_BASIS 700 0021 SAPKB70021
SAP_BW 700 0023 SAPKW70023
InfoProvider Check
Building the Buffer...
...Buffer Built
Are there authorizations for accessing InfoProvider ZM_SD_M22 with activity 03?
Authorization exists for general access to InfoProvider ZM_SD_M22 with activity 03
Relevant Characteristics for Detailed Authorization Check
(Characteristics with Full Authorization Are Not Listed!)
List of Effective Authorization-Relevant Characteristics for InfoProvider ZM_SD_M22:
0DF_HRPOSTN
ZCUS_MAT__ZSD_HEQT
ZC_CUST__ZSD_HEQT
ZSD_HEQT
Authorization Check
Detail Check for InfoProvider ZM_SD_M22
Preprocessing:
Selection Checked for Consistency, Preprocessed and Supplemented As Needed
Subselection (Technical SUBNR) 1
Check Node Definitions and Value Authorizations...
Node- and Value Authorizations Are OK
Subselection (Technical SUBNR) 2
Check Node Definitions and Value Authorizations...
Node- and Value Authorizations Are OK
End of Preprocessing
Filling the Buffer...
...Buffer Filled
Main Check:
Subselection (Technical SUBNR) 1
Supplementation of Selection for Aggregated Characteristics
Check Added for Aggregation Authorization: 0DF_HRPOSTN
Check Added for Aggregation Authorization: ZCUS_MAT__ZSD_HEQT
Check Added for Aggregation Authorization: ZC_CUST__ZSD_HEQT
Check Added for Aggregation Authorization: ZSD_HEQT
Authorizations missing for aggregation (":")
Characteristic 1 2 3
0DF_HRPOSTN Node I EQ : I EQ :
ZCUS_MAT__ZSD_HEQT I EQ : I EQ : Node
ZC_CUST__ZSD_HEQT I EQ : I EQ : I EQ :
ZSD_HEQT I EQ : Node I EQ :
Entries marked with red do not have aggregation authorization
You can find more information about this here 1140831
The authorization check stops here as this selection is no longer needed
Message EYE007: You do not have sufficient authorization
No Sufficient Authorization for This Subselection (SUBNR)
Following CHANMIDs Are Affected:
Subselection (Technical SUBNR) 2
Supplementation of Selection for Aggregated Characteristics
Check Added for Aggregation Authorization: 0DF_HRPOSTN
Check Added for Aggregation Authorization: ZC_CUST__ZSD_HEQT
Check Added for Aggregation Authorization: ZSD_HEQT
List of authorizations that provide authorization for selection on ":" (aggregation):
Characteristic 3
0DF_HRPOSTN I EQ :
ZC_CUST__ZSD_HEQT I EQ :
ZSD_HEQT I EQ :
Please guide me what else is required to get the report running.
Thanks and Regards
Sree
Edited by: CRMKNW on Dec 4, 2011 9:43 AMShivraj,
I have done the way to display the authorization but still its giving the error no authorization and for change i have removed the Auth relavant Char from the filter which is having the variable (authorization type ) now its showing the report but four Key figure columns are not shown.
These key figure columns are SUM GT function which will bring the total value of a characterstic. So where am i going wrong because as i have given the : authorizaiton it should give the aggregated value for these columns and give full details for his authorized zone.
if i don't add the variable its giving all the data without these four key figures what i am expecting is it should give data for the authorized zone but also show the aggregated value in the SUM GT key figures as they are authorized with : authoriztion.
Thanks and Regards
Sree -
I wanted to sync my iphone 4 (cdma). I have synced it before successfully. I am getting an error "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" and the apps and items follwoing apps in syncing (photos for example) will not sync. Items prior to apps synced (calendar/contacts). I restarted both my iphone (currently on ios 4.2.8) and my computer, itunes was on 10.6.1, same problem. I installed itunes 10.6.3, same problem. I had been waiting to update ios to 5.1.1 and would like to do that now, but wanted to sync first. Anyone have any ideas? I am stumped! Thank you.
Hello glenysfromwm
On your computer, try the download link below to get the latest version of iTunes to download so you can sync with your computer.
iTunes 11.1.5
http://support.apple.com/kb/dl1614
Regards,
-Norm G. -
I am unable to backup my iphone 5 iOS 6.0.1 (connected directly to laptop USB) with my itunes 11 for Win 7 64bits. The process starts and fails to complete giving the error: itunes could not complete backup of iphone because iphone disconnected.
I have restarted the PC, the iphone, changed the lightining cable and nothign resolves it: backup never completes.Hi, I disabled the antivirus and the firewall. Same result
I even deleted the backup folder inside C:\Users\...\Apple Computer\MobileSync\Backup to eliminate any corruption in the old backup files.
Nothing changed: Session either times out or i get the same error message: itunes could not back up iphone because iphone disconnected. It always happens during step 3 out of 4 which is "transfering purchased apps from iphone to PC" and comes after step 2 which is backup.
My iphone 5 is not jailbroken, and is a factory unlocked phone.
Any other suggestion?
Pls help -
I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
Any advice would be much appreciated.I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
-
In Windows 8 I received the error iTunes Library .iti file is locked on a disk or you do not have permission for this file. I can open itunes in the compatibility mode for Windows XP Service Pack 3.
I've tried changing permissions and sharing - nothing seems to work. mat be a Windows 8 issue???You also need to make sure you have both read and write permission for the file, or for the whole iTunes folder for that matter. That's also done in Get Info for the file or folder concerned.
Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914 -
i restored my iphone4 to factory settings because it was running slow and some apps werent working. My phone is now stuck in repair mode and is continually rebooting itself. I know the usual solution would be to restore via itunes but itunes will not allow me to do anything as i get the error "itunes cannot find disk"
Place your phone in DFU mode (search Google) and restore
-
error: iTunes Library.itl cannot be read because it was created by a newer version of iTunes" Seriously?? This is the closest I have come in 4 days to reinstalling itunes and now this?? please help. and the Apple solutions? Forget it - done them ALL over and over, to a T. I have thousands of songs. If they are lost You will hear my screams around the globe!
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash -
Can't open iTunes, keeps getting this error "iTunes.exe - Unable to locate component. This application has failed to start because MSVCR80,dll was not found"
Solving MSVCR80 issue and Windows iTunes install issues.
-
ERROR - "iTunes cannot run because some of its required files are missing."
Every time I open iTunes I'm getting the following error:
"iTunes cannot run because some of its required files are missing. Please reinstall iTunes."
This started after I installed iTunes 8.0.2.20 on my PC (running Windows XP SP3) to get the latest version after purchasing an iPhone.
I've tried uninstalling, reinstalling, & fixing iTunes. I've also tried uninstalling & reinstalling Quicktime using versions 7.3.1.70 & 7.55.90.70. With 7.3.1.70 installed I got an error stating something like iTunes 8.0.2.20 is only compatible Quicktime 7.55.90.70 & to reinstall iTunes.
No matter what I do the same error message appears whenever I try to access iTunes.
I can get into iTunes immediately after an install if I remove Quicktime & clean my Windows registry but if I then close iTunes & reopen it I get the missing file error.
I'm not having this problem with my wife's PC running Vista & iTunes 8.0.2.20.
This is starting to get VERY frustrating. Please, if anyone can help I would GREATLY appreciate it.Seriously ***!!!
I thought I hit some gold with this:
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html
I picked up Revo Uninstaller per the above directions here:
http://www.download.com/Revo-Uninstaller/3000-2096_4-10687648.html
& proceeded setting to work cleaning out the complete Apple suite as directed. 5 hours later, after downloading a brand new copy of iTunes, & having supposedly removed all traces of anything Apple, I'm right back where I was, getting the same "required files are missing" error!
I've got a $300 iPhone that I can't use properly because their software won't play nice.
Like I said at the beginning of this post ***! Now I'm beginning to move from agitated to flat out angry! >:-(
Does ANYONE know what else I can try, or if there is a phone number I can call to get some technical support from Apple?
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