IDVD - PAL - NTSC - REGIONS; All messed up?

So I finished a project on iDVD, and the "clients" are from many different countries... The original project was worked as PAL. In the end, in iDVD I changed the setting to NTSC in order to write 3 disks. 1 for a client in Canada, and 2 for the U.S.
With the Canadian, there were no issues (at least the client didn't mention anything, only that the DVDs were great).
The one American, told me she had to change regions to her laptop DVD in order to watch it, but other than that it was ok.
The other American, could not watch the DVDs on her old windows xp laptop, also not on her DVD player on her Tv. She also went to a store to ask for help and the technician told her he could see the contents of the disk, but not play them; probably because they were not NTSC (!!!!). Finally she watched the DVDs by using VLC on her laptop (no region change here...)
What is going on? The same disks, 3 totally different behaviours...
Can anyone guess what went wrong?
I would really like to fix those problems...
Thank you!

Hi
Region - Should not be any problem - as iDVD only can make Region = Zero (0)
This means - Plays in any economical region (Has Nothing to do With TV-Standard at all)
TV-standard are as:
• NTSC (29.97fps) 520 lines - about 640x480 pixels (square) 720x480 rectangular (narrow) pixels
• PAL  (25 fps)   625   lines - about 768x576 pixels (square) 720x576 rectangular (narrow) pixels
And Playback on Computer - should be able to use both - VLC usually works better than QuickTime in these cases. BUT here I noticed that PC/Macs are picky on Quality
• Burn speed I set down to x2 (or x4)
• I only use Verbatim DVDs - NO Memorex or NoName or other cheap brands - Yes it matters
• I use DVD-R as they play on more and even older DVD-players
My notes on this subject.
PAL to NTSC or NTSC to PAL
A. Copying commercial DVDs - No Not possibly at all - Not even legal to discuss. 
B. Home made DVDs (DVDs without copy protection)
C. Movies from iMovie or FinalCut
• Save as full quality QuickTime .mov and convert this with JES_Deinterlacer  (free on internet)
NTSC ---> PAL.
• Most often not necessary - Most stand alone PAL DVD-players playback NTSC
(if TV is old in BL/W)
PAL ---> NTSC.
• If played on Mac - not necessary AT ALL
• If on NTSC DVD-player - CONVERSION IS NEEDED - nearly no Stand alone NTSC-DVD-players
playback PAL at all.
To do this You need to convert the PAL DVD to streaming.DV or full quality QuickTime .mov
• I use Roxio Toast™ to do this (There are no free converter)
• JES_Deinterlacer  (free on internet) to convert to NTSC
• Set up an NTSC project (29.97fps or 30) in iDVD and import then burn
I burn to
• Verbatim DVD-R
• Set down burn speed in iDVD to x1 or x4 recommended by many
• Secure a minimum of 25Gb free space on internal boot hard disk before burning (IMPORTANT)
PAL is 25 fps and an analog TV standard of 625 lines
NTSC is 29.97 fps and 520 lines
NTSC (29.97fps) 520 lines - about 640x480 pixels (square) 720x480 rectangular (narrow) pixels
PAL  (25 fps)   625   lines - about 768x576 pixels (square) 720x576 rectangular (narrow) pixels
to use a photo 702x480 resp 576 then add 9 pixels on each side to add together as 720
If iDVD hangs on PAL or NTSC.
Bengt W wrote
Deleting iDVD pref. file - should return You into NTSC mode.
Yes iDVD can switch to PAL - BUT as You see with a rather lousy result.
a. Need to convert to PAL - most often not - Most PAL-player can playback NTSC
and on a fairly new TV in color. (old TV in Bl/W)
(Other way around - from PAL to NTSC most often a must - few NTSC-player can use PAL)
b. IF MUST - then use JES_Deinterlacer to do this conversion - so much better and free.
My list on this (or rather PAL --> NTSC - just think the other way around)
I have to send it overseas
That too can be a problem. As USA = NTSC = 29.97fps and EU = PAL = 25fps.
DO Not let iMovie or iDVD do this conversion from one to the other - Result will be Very
BAD
I save the movie as a full quality QuickTime .mov file then I use JES_Deinterlacer to do the conversion - then I cont. in iMovie or iDVD with project set accordingly.
JES_Deinterlacer is free on Internet and there are Pro applications but not that much better and costs are astronomical.
PAL-DVDs - don't play in US
NTSC-DVDs - usually plays well in EU
All plays well on a Mac - What ever.
Allosaurus writes
Thank you SDMacuser. I dumped all the plist icons with no result, and was getting pretty plist off when it occurred to me to delete all the previous dvd.proj files. Bingo. That did the trick. So thank you for all your help and the additional information you provided.
Yours Bengt W

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