IE 10 Windows 7 64 Bit: Internet Explorer (No Add-ons) does not run

Many of our Windows 7 laptops started having IE crashes dues to:
Description:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.17088, time stamp: 0x53eedc10
Faulting module name: urlmon.dll, version: 10.0.9200.17088, time stamp: 0x53eedc44
Exception code: 0xc0000005
Fault offset: 0x00038a99
Faulting process id: 0x128c
Faulting application start time: 0x01cfe29e05a67b00
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\windows\syswow64\urlmon.dll
To troubleshoot, we have tried resetting IE 10 using Internet Options and rebooting.  Does not reliably fix this and even when it occasionally does, it is not a permanent fix.
I have also tried running Internet Explorer using the shortcut for Internet Explorer (No Add-ons).
When I click on the shortcut, there is an an hourglass for a second or two and then it just goes away.  The no add-ons mode never works and doesn't show an error.  It just does nothing.
iexplore.exe -extoff does not work or do anything
iexplorer.exe runs
iexplore -nohome runs
How can we find the cause?

Faulting module name: urlmon.dll, version: 10.0.9200.17088
Faulting module path: C:\windows\syswow64\urlmon.dll
That's actually a crash in a 32-bit tab task.  A  Stack Back Trace may give more clues.  (Once provided by drwsn32.log; now required to be extracted from a dump of the crashing thread.)
iexplore.exe -extoff does not work or do anything
iexplore -nohome runs
Try combining them.  If they both work together, this may be saying something about your Home page.  Then you may want to try changing that, e.g. try  about:blank  so you don't go near the TIF.  OR just try  Run... (e.g. press
Win-R and enter:)
iexplore.exe  -nohome  -extoff  about:blank
Good luck
Robert Aldwinckle

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    Taweesak Archawamaitreekool

    DISM.log would make this clearer.  And using ProcMon I suspect would really make it snap out at you.   <eg>
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    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:58, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:58, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
    2014-05-29 16:53:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 CBS is being initialized for online use. More information about CBS actions can be
    located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  CSI    00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_OBJECT_PATH_NOT_FOUND
    2014-05-29 16:53:59, Info                  CSI    00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
    : got STATUS_SUCCESS
    2014-05-29 16:53:59, Info                  DISM   DISM OS Provider: PID=8324 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive
    2014-05-29 16:53:59, Info                  DISM   DISM Driver Manager: PID=8324 Further logs for driver related operations can be found in the target operating system
    at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager
    2014-05-29 16:53:59, Info                  DISM   DISM Transmog Provider: PID=8324 Current image session is [ONLINE] - CTransmogManager::GetMode
    2014-05-29 16:53:59, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Provider Store: PID=8324 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Encountered the option "packagepath" with value "C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab"
    - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Package Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
    with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
    2014-05-29 16:53:59, Info                  DISM   DISM Package Manager: PID=8324 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
    2014-05-29 16:54:00, Info                  DISM   PID=4640 Scratch directory set to 'C:\Users\TBG\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
    2014-05-29 16:54:00, Info                  DISM   PID=4640 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadImageSession
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Failed to get and initialize the PE Provider.  Continuing by assuming that it
    is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Manager: PID=4640 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has previously been initialized.  Returning the existing instance. -
    CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Executing command line: c:\windows\sysnative\dism.exe
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\WimProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\WimProvider.dll. -
    CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Provider has not previously been encountered.  Attempting to initialize the provider.
    - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider
    2014-05-29 16:54:00, Info                  DISM   DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\CompatProvider.dll.
    - CDISMProviderStore::Internal_LoadProvider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: WimManager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Getting the help information collection for the provider: WimManager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Registering information from the help collection from provider: WimManager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(wimcommands) and category(localtoplevelhelp) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(cleanup-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(remount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(mount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(unmount-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(commit-wim) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(get-wiminfo) and category(wimcommands) for the provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Succesfully registered the Help Item with topic(get-mountedwiminfo) and category(wimcommands) for the
    provider(WimManager).
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: FolderManager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Getting the help information collection for the provider: Compatibility Manager.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE:
    2014-05-29 16:54:00, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->
    Taweesak Archawamaitreekool

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