IE 11 and SSRS Print Button

HI,
I would like to ask a couple of questions here.
1. We have been using Sql Server 2008 R2 and its reporting services engine.
In the application we used Report Viewer (version 9).
When the report is taken for the first time, couple of messages pops up.
a. Unable to Load print control
b. Install Sql Server Reporting Services 2008 R2.
These messages are fine, but we noticed that the second message is not consistent. When the application is deployed in staging server which is as same as the production server except for the power (CPU, RAM), the second message is "Install Sql Server
2008".
Why is this happening?
2. To support IE 11, we upgraded the Report viewer to version 11.
Now the messages are different.
a. Printing is not available. Verify that ActiveX is enabled or try using IE from the desktop
b. Install Sql Server Reporting Services 2008 R2. (Here again when deployed in staging server it says "Install Sql Server 2008").
Could anyone throw me some light on this...
Thanks
Anup
Anup

Hi Anup,
When we print a report for the first time from the client, we always run into a Security Warning that window prompts us to install Microsoft SQL Server, which requires us to download an ActiveX control for printing reports.
To fix this issue, enable the setting Download signed ActiveX controls in Internet Explorer so that we can install the required control. For more details, please see:
Click Tools -> Internet options.
Switch to the Security tab, select the Trusted sites zone, and then click Sites.
Type the URL of the SQL reporting server, click Add, and then click Close.
Click the Custom level button, scroll to the ActiveX controls and plug-ins node.
Click Enable for Download signed ActiveX controls, and then click OK.
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

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