IE 9 hang on latest Flash version 11.5.502.110. Working on beta 11.5.500.104...
Hi,
I have the same issue on my new three machines. Clean Windows 7 32bit OS with latest SP and IE9 (lastest updates). Adobe Reader, Flash, Shockwave, AIR, QT, RealPlayer, Java 7.
When running webpages on Admin local account everything works fine. When I switch do any domain account IE 9 hangs.
I've tried the same on flash version 11.5.500.104 (older) and everything was working fine (I test this many times now). Any ideas how to fix this problem?
Regards,
Update....
Even on local accounts flash is hanging IE. The same on machine not binded to domain.
I'm going to install fresh Windows 7 with latest MS updates, IE 9 and only with flash to check this issue.
hello Chris,
i wanted to chip in as i have been experiencing issues on my machine as well with IE9 since i think, the last update.
actually i noticed that www.speedtest.net was not working anymore on IE9, i sent an email to their support but now the issue is with flash. the website works OK with chrome and firefox.
things i tried (admin account):
- uninstall flash completely with uninstall_flash_player.exe and also with the add/remove programs, nothing happened
- reinstalled install_flash_player_11_active_x.exe, nothing changed
- resetted IE9 to default with the "Reset Internet Explorer Settings" somebody suggested
- after using the uninstall file, i cleaned my registry
- deleted "Flash" folder under %appdata%\Adobe and %appdata%\Macromedia
i ran the uninstall file several files, then restarted and reinstalled, what happens is that Chrome always works (as flash is built-in), Firefox works when the plugin is installed (correctly), but nothing anymore in IE9.
the strange thing is that it was always working fine, i cant tell what happened, probably when i upgraded flash to the latest version.
when i reinstall flash, if i open this http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html with either chrome and firefox, they correctly populate the version number. with IE, the box at the top remains grey (no errors reported), and the other section is empty as well.
My PC
Win 7 Ultimate 64-bit
IE9
Firefox 17.0.1
Chrome 23.0.1271.95
i am glad is a global issue and not related with my PC as i just spent 2 hours on this.
thanks
Gabrio
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System Information
Time of this report: 2/4/2013, 20:19:31
Machine name: ANJALI
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 20175
BIOS: 66CN51WW
Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz (4 CPUs), ~1.7GHz
Memory: 4096MB RAM
Available OS Memory: 3976MB RAM
Page File: 2603MB used, 4956MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_397717AA&REV_09
Display Memory: 1664 MB
Dedicated Memory: 32 MB
Shared Memory: 1632 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD0360
Native Mode: 1600 x 900(p) (60.073Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.2843 (English)
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DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
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Graphics Preemption: DMA
Compute Preemption: Thread group
Driver Attributes: Final Retail
Driver Date/Size: 8/23/2012 00:07:54, 12601856 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-017F-7D19B7C2C435}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0x397717AA
Revision ID: 0x0009
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