Ie browser pop-up and disappear EBS R12

Hi hussein,
EBS R12.0.6 RHEL4.6
One of our end-users client PC has a strange behavior of her ie browser.
Is is like this, her ie can launch the main web page of EBS and all the navigations to modules are fine.
But when she tried to view the concurrent program output and want to save it to another file. She
will click Tools>copy file and the ie browser suppose to appear with output page that can be saved to local disk.
but instead, it will appear and disappear quickly. Have you encountered this ie problem before?
The other client PCs are fine.
Thanks a lot

Hi,
Thanks.... but I did tried that....adding the url. and we usually turn off pop-up blockers. How do I ensure that the
pop-up blockers did not get on again? maybe there stubborn hiding blockers that can autorunl like a virus?Just to be sure, ask the same user to login from some other machine with the same application username/password, if he/she is able to use the export, then it is a machine issue and most probably you need to check all the software installed (including the browser) to turn off pop-up blockers. You may also try with some other browser (like Firefox) to verify that the issue not with IE.
Regards,
Hussein

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