IE not responding also jumping cursor

my  laptop has started to  freeze  and  i am being told IE  is not responding,   also   just  as I go to click  on my cursor  it jumps  to a different location !!!!

To reset Internet Explorer settings, please try the below steps: Close all Internet Explorer and Windows Explorer windows that are currently open.Reopen Internet Explorer.Click the Tools button, and then click Internet options.Click the Advanced tab, and then click Reset. ...In the Reset Internet Explorer Settings dialog box, click Reset. Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84Although I am an HP employee, I am speaking for myself and not for HP

Similar Messages

  • When I open Firefox, it goes to the first page and then stops, saying "Not Responding" with the cursor spinning. What can I do to fix this? Thanks for any help

    When I open Firefox, it goes to the first page I open, but then stops and says "Not Responding" with the mouse cursor spinning. I hit the close button and it says Windows is searching for a solution (which doesn't come).
    When I open Firefox again, it says:
    Well, this is embarrassing.
    Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
    You can try:
    Removing one or more tabs that you think may be causing the problem
    Starting an entirely new browsing session
    Any ideas? I gretly appreciate any help. Thanks!!

    What is that first page?
    Can't you open any web pages in Firefox?
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
    *Don't click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls

  • Firefox will not open, getting message "Already running, but not responding", also can't use TaskManager to close it.

    Have FF4, downgraded to FF3.6.17. Still not working.
    When I close out of FF, it still is in the processes tab of my Task Manager. And it won't let me do the "End Process" technique.
    End up having to restart computer... Pain in butt.
    Also even though I uninstalled Firefox 3.6.17, I still have these files which I can't delete.
    [IMG]http://i52.tinypic.com/727ubb.jpg[/IMG]

    Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
    NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
    #Stop the Firefox process:
    #*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
    #*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
    #*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
    #Why Firefox may hang:
    #*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
    #*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
    #*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
    #Use Firefox Safe Mode to find a problem with an Extension or Plugin:
    #*Don't check anything when entering Safe Mode, just continue
    #*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
    #*See:
    #**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
    #**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
    #**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    #**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • Firefox keeps not responding.also chrome and internet explorer dhas the sma problem

    fire fox keeps not responding.I have the same problem with internet explorer and chrome.I have spent a fortine on pc systems repair but they have not cured the problem.I operate windows vista.my desk topis a Dell dimension c 521 IT IS 3 YEARS OLD.

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.com/kb/Server+not+found
    *https://support.mozilla.com/kb/Firewalls

  • TS3899 When I press reply to reply to email the ipad does not respond, also it have to keep coming out of my mail and re enter

    Hello
    I'm having problems with emailing, when I press reply the ipad stops working and the cursr will not connect, I have to keep coming out of emai and re open

    Close email app in the multi-task window and re-launch.
    1. Double tap the home button to bring up the multi-tasking view
    2. Swipe the app's windows upwards to close
    3. The app will fly off the screen

  • Web pages in safari not responding, also certain apps close themselves...

    What is going on here? I clear the cache from terminal like all the time and I also dont go to dirty web pages, although I pretty certain my 16 year old nephew did a time or two last month when he was here cause thats about the time when this started happening. Its becoming worse and worse and I would like to figure out what is wrong and fix it before it festers into a bigger problem.

    The paucity of details is amazing. Provide computer, OS, and app information and maybe someone can help.

  • Mouse jumping or not responding

    I have the original bluetooth mouse that came with my iMac, this was pre mighty mouse. The problem I'm having is that the mouse sometimes does not respond or the cursor jumps around when I'm using it. It has never done this before but started about 2 or 3 weeks ago. I guess I've had this machine for 4 years...so maybe the mouse is finally giving out on me? What do you think?

    Hi Barry (great name!):
    It probably is the mouse. If you have an opportunity to try it on another Apple, I would do so.
    You might also reset the PRAM and then restart:
    http://support.apple.com/kb/HT1379
    You could also trash a preference file (com.apple.bluetooth.plist) and restart.
    If none of that help, I would think the mouse is failing.
    Barry

  • Mouse over dock icon no longer indicates "application not responding"

    A very convenient feature seems to be missing from Snow Leopard. In prior versions, if an application was not responding, holding the cursor over its dock icon would display "[Application] Not Responding" and also an option to Force Quit. This status message does not appear in Snow Leopard.
    Are we to assume that if we click and hold on a dock icon and "Force Quit" is presented as an option, that the application has stopped responding?
    Suggestions?

    drdocument wrote:
    Thanks!
    So if I click and hold a dock icon and "Force Quit" is shown instead of "Quit" would that indicate that the particular application is in the midst of some process and simply unable to respond?
    Should I simply allow more time for the app to finish whatever it's doing?
    it could be either. sometimes an application is busy and is showing as not responding but will come out of it after a while. but sometimes it's truly hanging and then you have to force quit it to get rid of it. there is no way to tell just by looking at the dock. give it a bit of time and if it's still not responding then force quit. but if it's happening all the time then you may have problems with your system.
    In particular, here, I've launched DiskWarrior 4.2 on a Mini (via Screen Sharing from my Mac Pro) in an attempt to rebuild directory on a My Book 1TB external drive connected by FireWire, which Disk Utility indicates needs repair but DU cannot repair. Ideas?
    so what does disk warrior say when you try to rebuild the directory? and you should also verify the internal drive on the mini too.

  • Punctuation and comma keys do not respond

    Macbook Air 11" - 2012 running Lion.
    The period and the comma keys appear to be "dead" - not responding, also not when shift or other keys pressed simultaneous.
    All other keys appear to function as usual.
    There was no prior incident - they simply stopped working all of a sudden.
    Hoping someone can help - either with an idea on how to test what the problem may be (software or hardware functionality test)
    - or with a cure...
    Thanks!
    Per

    Did you find the solution ?
    I just got this same problem on 2014-12-24 with my Mac Air 2011 version
    - After update to Yosemite OS - the same problem remains
    - Notice that I can't do period or comma here (nor the the upper case of the same keys for "greater than" and "less than" symbols
    - Could it be a hardware problem ?
    - 2 things occurred at about the same period of time when the problem showed up
      - (1) I was brushing my teeth with baking soda and sneezed with 2 drops of liquid on the computer (I don't think the liquid drops
             were on the 2 problematic keys
      - (2) while trying to get a bit torrent but was interceded by another software download recommendation which I ignored
              and closed the website - computer did act strange and not sure if there was any software damage
    Can "Apple Support team" reply and address this problem ?

  • My Firefox Mozilla is reduced to a tiny rectangle (upper left of screen) and does NOT RESPOND to my attempts to use the Firefox browser. What happened? Would Firefox please RESTORE the Firefox browser to my laptop.

    I changed to Mozilla Firefox from Internet explorer months ago. Very pleased with features, service, etc. A couple of weeks ago, I got an update message while doing some work but did not install the update at the time. Another update message came up with an accompanying, confusing note indicating some dangerous possible consequences if I did not install the update.
    A few keystrokes later and my screen seemed to go haywire, and my laptop would not respond to my cursor. I shut down. When I restarted and went to the Firefox shortcut icon a tiny (1"x 1/4") replica of part of the normal Yahoo!/Firefox screen appeared and continues to do so each time I attempt to use Firefox. I'm now back to Internet explorer. HELP me get back to using Mozilla.

    Right-click on the Firefox image in that little Firefox window and see if '''Maximize''' is available in that context menu. If so, click on Maximize.
    To be clear, Yahoo!/Firefox is a modified version of the official Firefox program and may have faults that aren't in the official version.

  • Safari slow/not responding

    Safari running slow or not responding, using all available RAM, and causing other apps to run slow as well.  Below are results from etrecheck scan.
    Problem description:
    Safari running slow and using all memory (RAM), sometimes “Application Not Responding” - also causing other apps to run slow due to lack of RAM.
    EtreCheck version: 2.1.1 (104)
    Report generated December 8, 2014 at 19:58:57 AST
    Hardware Information: ℹ️
    MacBook Pro (15-inch, Mid 2010) (Verified)
    MacBook Pro - model: MacBookPro6,2
    1 2.66 GHz Intel Core i7 CPU: 2-core
    8 GB RAM Upgradeable
    BANK 0/DIMM0
    4 GB DDR3 1067 MHz ok
    BANK 1/DIMM0
    4 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
    Intel HD Graphics - VRAM: 288 MB
    Color LCD 1440 x 900
    NVIDIA GeForce GT 330M - VRAM: 512 MB
    System Software: ℹ️
    OS X 10.10.1 (14B25) - Uptime: 11:51:13
    Disk Information: ℹ️
    Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
    S.M.A.R.T. Status: Verified
    EFI (disk0s1) <not mounted> : 210 MB
    Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    Macintosh HD (disk1) / : 498.88 GB (120.68 GB free)
    Encrypted AES-XTS Unlocked
    Core Storage: disk0s2 499.25 GB Online
    MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
    Mac App Store and identified developers
    Kernel Extensions: ℹ️
    /System/Library/Extensions
    [not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) [Support]
    [not loaded] com.wacom.kext.wacomtablet (6.1.6) [Support]
    /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
    [not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) [Support]
    [not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) [Support]
    [loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) [Support]
    [not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) [Support]
    Launch Agents: ℹ️
    [invalid?] com.intego.commonservices.statusitem.plist [Support]
    [running] com.intego.netupdate.agent.plist [Support]
    [invalid?] com.intego.task.manager.notifier.plist [Support]
    [invalid?] com.intego.VirusBarrier.alert.plist [Support]
    [running] com.micromat.TechToolProAgent.plist [Support]
    [running] com.wacom.wacomtablet.plist [Support]
    [loaded] jp.buffalo.NASPower.plist [Support]
    [not loaded] jp.buffalo.NASPower_pla.plist [Support]
    Launch Daemons: ℹ️
    [invalid?] com.intego.commonservices.daemon.plist [Support]
    [invalid?] com.intego.commonservices.icalserver.plist [Support]
    [invalid?] com.intego.netupdate.daemon.plist [Support]
    [running] com.intego.personalantispam.daemon.plist [Support]
    [invalid?] com.intego.task.manager.daemon.plist [Support]
    [invalid?] com.intego.VirusBarrier.daemon.plist [Support]
    [invalid?] com.intego.VirusBarrier.logger.daemon.plist [Support]
    [invalid?] com.intego.VirusBarrier.scanner.daemon.plist [Support]
    [running] com.micromat.TechToolProDaemon.plist [Support]
    [loaded] PACESupport.plist [Support]
    User Launch Agents: ℹ️
    [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
    AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
    SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
    Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
    Internet Plug-ins: ℹ️
    WacomNetscape: Version: 1.1.1-1 [Support]
    QuickTime Plugin: Version: 7.7.3
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewer: Version: Unknown
    RealPlayer Plugin: Version: Unknown
    GarminGpsControl: Version: 2.9.3.0 Release [Support]
    WacomSafari: Version: 1.1.1-1 [Support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
    Move_Media_Player: Version: npmnqmp 071701000001 [Support]
    Safari Extensions: ℹ️
    Extensions: No such file or directory
    3rd Party Preference Panes: ℹ️
    NetUpdate  [Support]
    TechTool Protection  [Support]
    Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
    Macintosh HD: Disk size: 498.88 GB Disk used: 378.19 GB
    Destinations:
    Time Machine [Local]
    Total size: 500.11 GB
    Total number of backups: 7
    Oldest backup: 2014-10-26 20:18:25 +0000
    Last backup: 2014-12-07 21:31:39 +0000
    Size of backup disk: Too small
    Backup size 500.11 GB < (Disk used 378.19 GB X 3)
    Top Processes by CPU: ℹ️
        7% iTunes
        5% WindowServer
        0% fontd
        0% SystemUIServer
        0% AppleSpell
    Top Processes by Memory: ℹ️
    610 MB firefox
    283 MB WindowServer
    215 MB iTunes
    180 MB softwareupdated
    120 MB Mail
    Virtual Memory Information: ℹ️
    3.72 GB Free RAM
    2.82 GB Active RAM
    919 MB Inactive RAM
    1.13 GB Wired RAM
    8.12 GB Page-ins
    72 MB Page-outs
    Diagnostics Information: ℹ️
    Dec 8, 2014, 04:15:16 PM DesktopServicesHelper_2014-12-08-161516_...diag [Details]
    Dec 8, 2014, 03:39:12 PM HandBrake_2014-12-08-153912_Carlisle-Josephs-MacBook-Pro-2.cpu_resource.diag [Details]
    Dec 8, 2014, 08:08:23 AM Self test - passed
    Dec 6, 2014, 09:24:44 AM DesktopServicesHelper_2014-12-06-092444_...diag [Details]
    Dec 1, 2014, 01:55:36 PM Kernel_2014-12-01-135536_Carlisle-Josephs-MacBook-Pro-2.panic [Details]
    Nov 20, 2014, 11:16:37 AM Kernel_2014-11-20-111637_Carlisle-Josephs-MacBook-Pro-2.panic [Details]

    You have multiple copies of PACE installed. It isn't entirely clear what this software does, it is a part of DRM with certain software.
    You have versions for 10.4 and 10.6 installed as kernel extensions. This is where the OS communicates with the hardware. It can effect the entire OS.
    Ideally you would remove the ones that are not required, but I don't know how to tell which versions you need. Some apps will fail to run without it - but it may also be left over junk from apps you no longer use!
    I would reboot into Safe mode to see if the Mac runs better with all the third party extensions & startup items disabled.
    Bear in mind that safe mode disables many Apple extensions so don't be surprised if graphics are slow or if some features don't work. Test as much as you can.
    OS X: What is Safe Boot, Safe Mode? - Apple Support
    Intego has a ridiculous number of background jobs that are failing [invalid]. Frankly I would remove that software, I don't think it is needed. At the very least check that it is upto date & supported on 10.10. This is also at the system level, so the OS could be effected by it. Use Intego's instructions for removing it (ideally they have an uninstaller).
    Wacom's tablet driver, TechToolPro & the NAS Power software from Buffalo should also be checked for updates & 10.10 compatibility.
    Preference panes can also be system wide - ensure the listed ones are up to date. Also check the items that are opening on login. They can make your account unstable. You can login holding shift to disable theses items temporarily - it can indicate if they are part of your issue.

  • Trackpad is paired but cursor does not respond

    OS 10.7.5 on 2009 Mac Pro. My new trackpad shows 43% battery but the cursor does not respond. Also keeps losing pairing. Could this be a battery issue? Someone told me that regular AA batteries sometimes cause these problems and that I shoid use lithium rechargeables (which does not make sense to me). This must be either the batteries or a defective unit. Comments appreciated.

    Here are a few notes I have put together about batteries.   If something helps you, fine, let us know.   If not, post back with anything you can add about your problem.
    Whether you use regular or rechargeable batteries you should buy the best. Discounted or unbranded batteries are more likely to give a depleted performance and may be of irregular size, often leading to connection problems.  Apple’s own brand, Eneloop and Energiser appear to be the best.
    Rechargeable batteries for a standard Magic mouse are unlikely to exceed eighteen days before requiring a recharge.    Apple may say more in their sales blurb but this is a realistic expectation.   The benefit (if you are organised) is that you will always have charged batteries available.     Regular batteries will give you between 25 and 35 days before they need to be replaced.
    Never mix old and new batteries or rechargeable and regular.  
    Both the above are based on my personal experience, not shutting down my machine and using it for around four hours per day.   Note.   Monitors do not always faithfully report battery strength, particularly with rechargeable ones.
    When checking your mouse or keyboard batteries ...
    Turn off the device.
    Remove the batteries,
    Clean the terminals both inside the battery compartment and on the batteries themselves.
    Replace or renew both batteries.
    Turn on the device.   You should get a blinking green light if the device is paired.
    Click the mouse to activate it.  The green light becomes steady.

  • IPod not recognized by iTunes. Also iPod seems disabled/locked showing  "do not disconnect". Not responding to anything. Any help please.

    My iPod is not being recognized by iTunes. iPod seems disabled and not responding to anything. Permanently on "do not disconnect". Not sure what to do.

    Hello,
    My iPod is not being recognized by iTunes or internet
    explorer. It used to, but not anymore. It just
    dosent show up when I connect it to my computer.
    Also, the "do no disconnect" sign does not appear on
    my iPod when I connect it. It is still able to
    recharge, though.
    have u tried a different usb port?
    I read that I have to restore it. I have tons of
    songs in my iPod that I do NOT want erased! How can
    I back these songs up? I have some songs on my iPod
    that are from another person's computer, so if they
    get erased, the songs are gone forever.
    try this http://www.copypod.net/
    Nano 4GB black|Moto RAZR V3 black| PSP| all kinds of cases for nano|radio/remote   Windows XP   <img src="http://i36.photobucket.com/albums/e13/superman5656/c.jpg" ="right"

  • Firefox is very slow to respond when opening and nearly always stops responding altogether even refusing to react to Task Manager "End Program@ command. The "not responding@ error message also comes up during navigation on line.

    Firefox is very slow to respond when opening and nearly always stops responding altogether, even refusing to react to the Task Manager "End Program" command. The "not responding" error message also comes up during navigation on line. Several attempt have to be made to get on line. A loss of stability seems to be endemic at the moment.

    Try following the instructions here: [[Firefox hangs]]

  • My iPod Touch (5th generation) is not responding to my touch. There are also several colored lines in the background of my screen. Virus?

    Since my iPod isn't responding to my touch, I can't switch it off or restart it as I normally would. I've tried doing the hold-down-the-sleep-button-and-the-home-button-for-ten-seconds thing but when the Apple logo appears, it's either completely pink in color or there are these vertical colored lines in the background. When the lock screen reappears, sometimes it looks completely normal (but it still doesn't respond), or everything's blurred, or there are these weird colours in the background, or those lines I mentioned before, but most of the times, it's completely dark and I can onlu see this moving flash at the bottom of the screen (indicating the presence of the slide to unlock thing).
    My computer was recently reformatted because it had had a virus, so I'm worried my iPod has gotten the virus too. I have some data on there that I really can't lose. (I haven't backed up this data because my computer had been on the fritz for the past two weeks).
    Is taking it to an Apple Help Centre the only cure? (I purchased the item in March 2013; Is there any chance I can get it replaced for free?) I tried moving the photos from the device to my PC but it says there are no photos in my device. (I've moved my photos before when I'd forgotten my password and was about to reset it.)
    I would really like some advice ASAP because if it is a virus, the longer I keep it untouched, the more havoc it causes. i fear.

    I do not think talking to Apple will do more than the following:
    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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