IE reads Acrobat 9.4 as Acrobat 9.2

System is running Windows 7 Pro (64 bit) with IE8 (32 bit version). Acrobat 9.4.5 installed and working. Version verified, but file association in Internet Explorer reads version as 9.2. Tried updating file association, still reads 9.4.5 executable for acrobat as being 9.2. Internet Explorer unable to open PDFs. Second system with same issue.
Anyone else seen this issue?

Could someone from Adobe respond to this specific issue so that we know we are being heard? Will the fix for the print issue also resolve the 'attach to email' problem? Is there any work around other than telling users to attach directly from their email programs?
Thanks in advance for your response to our concerns.
Penny

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PDF form filled in Preview does not display correctly in Adobe Reader/Acrobat?

I recently received a PDF form from my bank, and filled in the fields and affixed my signature. Saved the form. The recipeint of the form opened the PDF in Acrobat or Adobe Reader and the fields don't display the filled in form, unless you click in the field. After you click out of the field, the entry disappears. When you print the form from Reader or Acrobat, the fields are blank, but the signature prints.
Before saving the form from Preview, the fields appear normally in Reader/Acrobat.
Running Lion 10.7 and Preview 5.5.
Anyone else have this happen?

I've since found out that there is somewhat of a "fix" that addresses a way to see the form entries in Acrobat, but doesn't resolve the problem the Preview creates. There is a script available on the Adobe forum that can be installed into Adobe Acrobat: http://blogs.adobe.com/pdfdevjunkie/2009/11/script_to_fix_mac_osx_previewa.html. The link and also explains the problem which should really be addressed by Apple. After installation, it will appear in the Edit menu of Acrobat. Once you open a Preview form, selecting "Fix Field Appearances" will repair the form so that the entries are visible.
Preview will still create bad forms, but this script will allow them to be visible in Acrobat. Unfortunately if you're sending a form to someone, there's no way to know if the recipient is using Preview or Acrobat and whether they even know about the problem. So you would have to create the form in Preview, open it in Acrobat, fix the field appearances and re-save. So it's not really a fix, just a work-around. Still don't use Preview for this reason.
I don't know if the script works with Adobe Reader, there's no mention that it does or doesn't in the forum entry.

Adobe Reader & Acrobat Pro Extended 9.2 are now available

Hi all,
Note that Adobe Reader & Acrobat Pro Extended 9.2 are now available
http://www.adobe.com/support/downloads/new.jsp
Or simply go to Help / Check for updates in order to get the latest build available.
The Adobe® Acrobat® 9.2 Pro Extended update addresses critical security vulnerabilities while providing more overall stability.
APEX 9.2 also includes the support of Inventor® 2010 and several 3D bugs fixes.
Hope it helps
Best Regards
William Gallego
A3D QE Team

RESOLVED!!!
The private data of the DEVMODE data structure may be corrupted when you use raw mode to print a document in a 32-bit application on a computer that is running a 64-bit version of Windows
http://support.microsoft.com/kb/930627
After installing the above patch, it works like a charm.

Adobe Reader & Acrobat 6~9 Group Policy ADM file (only applied once?)

Hi folks. I created the below ADM template last month based on some of the ones I have seen elsewhere. I import the ADM file to use with Group Policy and make the necessary settings (need to uncheck "Only show policy settings that can be fully managed" to see it in GPO Editor).
Anyway, when the user logs on it stamps them with the desired registry setting (bEnableJS value 0). Yay! But I notice that if a user re-enables JavaScript in Adobe Reader/Acrobat and then logs off and back on again (reboot or logoff/on) the registry setting does not get re-applied. All other pre-existing Group Policies get applied and doing a gpresult or rsop.msc has everything looking as though it did get applied.
I notice that if I manually do a "gpupdate /force" to a logged on system the setting appears to be reapplied (need to reconfirm this though). Has anyone expierienced similar with their ADM templates for this? Perhaps I am missing something? Appreciate any help/advice.
; Administrative Template to enable/disable Javascript of Adobe Acrobat/Reader 6.x~9.x
; Version 1.0
; 2010/1/22
CLASS USER
CATEGORY !!Adobe_Acrobat_Reader_6-9
    POLICY !!JavaScript_Reader_9.x
    EXPLAIN !!JavaScript_Reader_9.x_help
        KEYNAME "Software\Adobe\Acrobat Reader\9.0\JSPrefs"
        PART "Enable/Disable JavaScript:" DROPDOWNLIST
            VALUENAME "bEnableJS"
        ITEMLIST
            NAME !!JavaScript_Enabled VALUE NUMERIC 1
            NAME !!JavaScript_Disabled VALUE NUMERIC 0 DEFAULT
        END ITEMLIST
        REQUIRED
        END PART
    END POLICY
    POLICY !!JavaScript_Acrobat_9.x
    EXPLAIN !!JavaScript_Acrobat_9.x_help
        KEYNAME "Software\Adobe\Adobe Acrobat\9.0\JSPrefs"
        PART "Enable/Disable JavaScript:" DROPDOWNLIST
            VALUENAME "bEnableJS"
        ITEMLIST
            NAME !!JavaScript_Enabled VALUE NUMERIC 1
            NAME !!JavaScript_Disabled VALUE NUMERIC 0 DEFAULT
        END ITEMLIST
        REQUIRED
        END PART
    END POLICY
    POLICY !!JavaScript_Reader_8.x
    EXPLAIN !!JavaScript_Reader_8.x_help
        KEYNAME "Software\Adobe\Acrobat Reader\8.0\JSPrefs"
        PART "Enable/Disable JavaScript:" DROPDOWNLIST
            VALUENAME "bEnableJS"
        ITEMLIST
            NAME !!JavaScript_Enabled VALUE NUMERIC 1
            NAME !!JavaScript_Disabled VALUE NUMERIC 0 DEFAULT
        END ITEMLIST
        REQUIRED
        END PART
    END POLICY
    POLICY !!JavaScript_Acrobat_8.x
    EXPLAIN !!JavaScript_Acrobat_8.x_help
        KEYNAME "Software\Adobe\Adobe Acrobat\8.0\JSPrefs"
        PART "Enable/Disable JavaScript:" DROPDOWNLIST
            VALUENAME "bEnableJS"
        ITEMLIST
            NAME !!JavaScript_Enabled VALUE NUMERIC 1
            NAME !!JavaScript_Disabled VALUE NUMERIC 0 DEFAULT
        END ITEMLIST
        REQUIRED
        END PART
    END POLICY
    POLICY !!JavaScript_Reader_7.x
    EXPLAIN !!JavaScript_Reader_7.x_help
        KEYNAME "Software\Adobe\Acrobat Reader\7.0\JSPrefs"
        PART "Enable/Disable JavaScript:" DROPDOWNLIST
            VALUENAME "bEnableJS"
        ITEMLIST
            NAME !!JavaScript_Enabled VALUE NUMERIC 1
            NAME !!JavaScript_Disabled VALUE NUMERIC 0 DEFAULT
        END ITEMLIST
        REQUIRED
        END PART
    END POLICY
    POLICY !!JavaScript_Acrobat_7.x
    EXPLAIN !!JavaScript_Acrobat_7.x_help
        KEYNAME "Software\Adobe\Adobe Acrobat\7.0\JSPrefs"
        PART "Enable/Disable JavaScript:" DROPDOWNLIST
            VALUENAME "bEnableJS"
        ITEMLIST
            NAME !!JavaScript_Enabled VALUE NUMERIC 1
            NAME !!JavaScript_Disabled VALUE NUMERIC 0 DEFAULT
        END ITEMLIST
        REQUIRED
        END PART
    END POLICY
    POLICY !!JavaScript_Reader_6.x
    EXPLAIN !!JavaScript_Reader_6.x_help
        KEYNAME "Software\Adobe\Acrobat Reader\6.0\JSPrefs"
        PART "Enable/Disable JavaScript:" DROPDOWNLIST
            VALUENAME "bEnableJS"
        ITEMLIST
            NAME !!JavaScript_Enabled VALUE NUMERIC 1
            NAME !!JavaScript_Disabled VALUE NUMERIC 0 DEFAULT
        END ITEMLIST
        REQUIRED
        END PART
    END POLICY
    POLICY !!JavaScript_Acrobat_6.x
    EXPLAIN !!JavaScript_Acrobat_6.x_help
        KEYNAME "Software\Adobe\Adobe Acrobat\6.0\JSPrefs"
        PART "Enable/Disable JavaScript:" DROPDOWNLIST
            VALUENAME "bEnableJS"
        ITEMLIST
            NAME !!JavaScript_Enabled VALUE NUMERIC 1
            NAME !!JavaScript_Disabled VALUE NUMERIC 0 DEFAULT
        END ITEMLIST
        REQUIRED
        END PART
    END POLICY
END CATEGORY
[strings]
Adobe_Acrobat_Reader_6-9="Adobe Acrobat and Reader 6 to 9"
JavaScript_Reader_9.x="JavaScript Adobe Reader 9.x"
JavaScript_Reader_9.x_help="Enable/Disable JavaScript in Adobe Reader 9.x"
JavaScript_Acrobat_9.x="JavaScript Adobe Acrobat 9.x"
JavaScript_Acrobat_9.x_help="Enable/Disable JavaScript in Acrobat Acrobat 9.x"
JavaScript_Reader_8.x="JavaScript Adobe Reader 8.x"
JavaScript_Reader_8.x_help="Enable/Disable JavaScript in Adobe Reader 8.x"
JavaScript_Acrobat_8.x="JavaScript Adobe Acrobat 8.x"
JavaScript_Acrobat_8.x_help="Enable/Disable JavaScript in Acrobat Acrobat 8.x"
JavaScript_Reader_7.x="JavaScript Adobe Reader 7.x"
JavaScript_Reader_7.x_help="Enable/Disable JavaScript in Adobe Reader 7.x"
JavaScript_Acrobat_7.x="JavaScript Adobe Acrobat 7.x"
JavaScript_Acrobat_7.x_help="Enable/Disable JavaScript in Acrobat Acrobat 7.x"
JavaScript_Reader_6.x="JavaScript Adobe Reader 6.x"
JavaScript_Reader_6.x_help="Enable/Disable JavaScript in Adobe Reader 6.x"
JavaScript_Acrobat_6.x="JavaScript Adobe Acrobat 6.x"
JavaScript_Acrobat_6.x_help="Enable/Disable JavaScript in Acrobat Acrobat 6.x"
JavaScript_Enabled="JavaScript Enabled"
JavaScript_Disabled="JavaScript Disabled"

Hey, what you have described is normal behaviour for the way you have written your Custom ADM file.
Because you are not using Proper Windows Policies, i.e. Setting them in the policy location in the registry, then once you apply a setting, it will not get over written again ever unless you made a group policy change or do a gpupdate.
Normal group policies will get re-applied depending on the time frame set in the policy its self.

Does anyone know how to invert the selection of thumbnails in Reader / Acrobat?

Please help me,
Does anyone know how to invert the selection of thumbnails in Reader / Acrobat?

Hello,
Could you please suggest the Acrobat/ Reader version at your end? Please check if this article helps - Adobe Acrobat X Standard * Rearranging pages in a PDF
It's for Acrobat standard but the steps are same
~Deepak

Trying to open a file in the browser and Adobe reader/acrobat says to quit and try again (1:9) HELP

trying to open a file in the browser and Adobe reader/acrobat says to quit and try again (1:9)
Do this over and over and even reinstalled several times to no avail. Mac running the latest Mt. Lion
HELP

click file > place formats to import graphic files.
http://helpx.adobe.com/indesign/kb/supported-file-formats-indesign-cs5.html

Adobe Reader/Acrobat Is not Installed

I get an error on machines on our work network that says Adobe Reader/Acrobat is not installed. However most cases it is installed on the machine and in most cases it turns out to be the 8.1.1 version of Adobe reader. So what we have noticed is that the permissions do not seem to be right with the .pdf file extention. We manually add the users, power users group to the file extention and then we grant them full control over the extention and in most cases that as well will not work. The next step would be to uninstall 8.1.1 Adobe reader and then reboot. Upon the restart we will log on and install the 8.1.2 update. Sometimes this works but then again I have noticed that the users, power users group is not in the .pdf file extention. Then we will add them in and yet the user will still have the same error message. We have fun out of ideas and the other bad scenario is that this is free software and its very difficult to get support for. Anyone have any ideas?

Hi snoreaustralia,
It sounds like you just need to associate the PDF filename extension with Acrobat, rather than Preview. Please see this document from the Microsoft Help for instructions on choosing the default program for opening a particular file type (in your case, PDF): Change which programs Windows uses by default - Windows Help
Best,
Sara

Reader/Acrobat X - SharePoint 2010 - Cannot Save

We get this error when trying to save a pdf document back into a SharePoint 2010
document library:
After some investigation, we have narrowed the cause down to managed metadata columns in the document library:
Library with NO managed metadata columns - no problems saving.
Library WITH managed metadata columns (non-mandatory):
Document has NO managed metadata property values - no problems saving.
Document HAS at least one managed metadata property value - get error message above.
Our client environment is Windows 7 and the above symptoms apply equally to both Reader X (v 10.1.1)
and Acrobat X (v 10.1.2).
There is a workaround as described below but our users are not keen about the extra mouse clicks! Hopefully someone from Adobe will read this and provide a suitable solution.
Workaround:
Manually check out the document.
In the check out dialog, tick the Use my local drafts folder checkbox.
Edit the document in Reader/Acrobat - it will save normally (to the local drafts folder).
When amendments are complete, check in the document from the SharePoint document library (this uploads the edited document from the local drafts folder).
In short, you have to download the document locally to edit and save it, then upload it back to SharePoint.

Hi Kay,
Did this ever get sorted?

Adobe reader (acrobat) 与其他阅读器显示的符号大小不同

用Latex生成的pdf文件。
生产环境如下：用winedt编译器+MikTex系统+Xelatex编译, 正文中加载宏包 \usepackage{fontawesome}。
生成的文档，用SumatraPDF，Foxit等pdf阅读器均显示正常。
但用adobe reader 9 (X) 均不正常。
如图所示：

Thank you very much for your answer.
It is perfect by using Reader XI.
Anyway, this is a flaw in the old Reader (acrobat) since most people still use the Reader 9 (X).

JS: How to close Adobe reader/Acrobat?

How to close a PDF file in Adobe reader/Acrobat using JS in Design?
Thanks in advance.

Here is an example:
#target indesign
var acroScript = 'var d = app.activeDocs;\r';
acroScript += 'for ( var i in d ) d[i].closeDoc( true );';
var bt = new BridgeTalk;
bt.target = "acrobat";
bt.body = acroScript;
bt.send();
It closes all open documents in Acrobat without saving. However it works only on PC and only in certain versions of InDesign and Acrobat. (I tested it at work, in InDesign CS3 and Acrobat 8 Pro, on Windows XP)
But at home computer I have Acrobat X version 10.1.1 and bridgetalk doesn't "see" it.
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Kasyan

Is adobe reader, acrobat requires system reboot for installation and upgradation

is adobe reader, acrobat requires system reboot for installation and upgradation?

Hi Rave,
Thanks for your reply.
we have a vulnerabilities scan on adobe systems. it shows as below .
Plugin Name
Remarks
Family
current version
Adobe Reader Unsupported Version Detection
Upgrade to latest version(http://www.adobe.com/support/programs/policies/supported.html)
Windows
Adobe Reader 9.5.5 9.5.5
please tell me how to fix it.
thanks in advance .
Regards,
Harish

Adobe Reader/Acrobat Printing Issues - Weird Fonts / Characters - all versions

Hi everybody.
I'm experiencing a very nasty issue with both adobe reader (last version) and acrobat.
When I print something with text, i get only strange characters, mostly symbols.
I cannot get out of this, I tried everything.
Already tried
1) print as image does not works, it's the same
2) the box in pdf printer " print only with fonts on pc" is checked
3) reinstalled both adobe applications
3) reinstalled printer drivers
4) i've installed and reinstalled those so called missing fonts but nothing
Next step is to change PDF reader. Any help?

unfortunately it didn't work.
It's weird how an application (company) like this could not provide those kind of such easy fixes. I'm not expecting updates or so, but at least a troubleshooting paragraph about this specific problem.
This problem is well known, there are plenty of pages talking about it.
I just installed Foxit reader and printed pages were perfect. This demonstrate's Adobe Reader/Acrobat fault.

Preserve personalizations in Reader, Acrobat and Photoshop

Hi,
How I could preserve the personalizations made to the reader, acrobat and photoshop interfaces, I mean positions of icons, toolbars, preferences and so???, So that I can reinstall my OS and just transfer them without having to reconfigure all newly.
Thanks
N.B: Ah, I'm on windows XP Pro, and windows 7

No, It was posted originally 10 hours ago, I've edited it 20 minutes ago. Sorry for the insistence, but I need to reinstall my OS, and don't know how to preserve my settings.

How do I send a PDF fillable form from Adobe Reader Acrobat?

I just installed Adobe Reader in my iPad to send a fillable form but as I sent it out the form is received blank by the recipient. How do I save the PDF fillable form and send it out with the filled out information. I am able to save it in Acrobat but for some reason I send the form but the recipient receives it blank. What can I do? Thank you for your help.

Your recipient needs to use Adobe Reader or Adobe Acrobat to reliably view a filled form. Chances are they are using a third-party, substandard PDF reader like Apple Preview. Adobe Reader is a free download; if necessary, you could provide them a link from the Adobe website.

Reader &Acrobat CAB for SCUP does not contain update info

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The applicability rule is seen in the XML format as below,
<sdp:InstallableItem ID="de22ec71-8315-42b7-b4e5-f87270f80216">
- <sdp:ApplicabilityRules>
- <sdp:IsInstalled>
<msiar:MsiPatchInstalled />
</sdp:IsInstalled>
- <sdp:IsSuperseded>
<msiar:MsiPatchSuperseded />
</sdp:IsSuperseded>
- <sdp:IsInstallable>
<msiar:MsiPatchInstallable />
</sdp:IsInstallable>
- <sdp:Metadata>
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- <TargetProduct MinMsiVersion="300">
<TargetProductCode Validate="true">{AC76BA86-1033-FFFF-BA7E-000000000006}</TargetProductCode>
<TargetVersion Validate="true" ComparisonType="Equal" ComparisonFilter="MajorMinorUpdate">11.0.00</TargetVersion>
<UpdatedVersion>11.0.03</UpdatedVersion>
<TargetLanguage Validate="false">0</TargetLanguage>
<UpdatedLanguages>1058</UpdatedLanguages>
<UpgradeCode Validate="true">{AC76BA86-0000-0000-BA7E-7E8A45000000}</UpgradeCode>
</TargetProduct>
- <TargetProduct MinMsiVersion="300">
<TargetProductCode Validate="true">{AC76BA86-1033-FFFF-7760-000000000006}</TargetProductCode>
<TargetVersion Validate="true" ComparisonType="Equal" ComparisonFilter="MajorMinorUpdate">11.0.00</TargetVersion>
<UpdatedVersion>11.0.03</UpdatedVersion>
<TargetLanguage Validate="false">0</TargetLanguage>
<UpdatedLanguages>1058</UpdatedLanguages>
<UpgradeCode Validate="true">{AC76BA86-0000-0000-7760-7E8A45000000}</UpgradeCode>
</TargetProduct>
<TargetProductCode>{AC76BA86-1033-FFFF-BA7E-000000000006}</TargetProductCode>
<TargetProductCode>{AC76BA86-1033-FFFF-7760-000000000006}</TargetProductCode>
<ObsoletedPatch>{AC76BA86-A440-FFFF-A440-7A8C40011001}</ObsoletedPatch>
<ObsoletedPatch>{AC76BA86-A440-FFFF-A440-7A8C40011002}</ObsoletedPatch>
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<PatchFamily>AC76BA861033FFFFBA7E000000000006</PatchFamily>
<Sequence>11.00000.03000.10000</Sequence>
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<PatchFamily>AC76BA861033FFFF7760000000000006</PatchFamily>
<Sequence>11.00000.03000.10000</Sequence>
<Attributes>1</Attributes>
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<msp:MspFileName>AcrobatUpd11003.msp</msp:MspFileName>
</msp:MspInstallerData>
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Disable or Hide Online Support menu option from: Reader, Acrobat Standard and Pro XI 11.0.2

Hi,
I'm trying to make a custom installation for 3 applications: Adobe Reader XI 11.0.2, Acrobat Std. and Pro XI 11.0.2 and most of the options that I wanted to hide are done with the Customization Wizard but I can't hide Online Support. I didn't found yet any FeatureLockDown for this option so far. So our users can still use the Online Support options.
Notice that I tried to drop a script into: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Javascripts but when you 1st open the application it has a delay and somehow you still can access it. But if you try to open it again the menu is hidden.
//HideMenu.js
//Help - Online Support
app.hideMenuItem("OnlineSupport");
But a FeatureLockDown on HKLM hive will be the best way to disable this option as users don't have access to this registry hive and some advanced users with more rights could be able to delete the .js file if they know where it is saved.
I will appreaciate your help to get this FeatureLockDown option if it exists or an alternative way.
Thanks as usual and Kind regards everyone.
Derspinne.

Moved to Enterprise Deployment (Acrobat and Reader)

IE reads Acrobat 9.4 as Acrobat 9.2

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