IE stops working when trying to open a PDF on the web.

I have checked the add-ons and Adobe Reader is enabled. I have the file AcroIEHelperShim.dll installed. When I try to open a PDF from a web page, IE stops working. What to do?

Thanks for your reply.
IE version 9.0.8112.16421; Adobe Reader version 10.1.3. Only in the last week IE stops responding when I try to open a .PDF file from the web – eg bus route map, catalogue etc.  The messages sometimes say “error in preview handler” and sometimes “runtime error – abnormal program termination” – each time the program is terminated. The Reader opens any previous saved files OK, both downloaded from web or via email. Occasionally one from the web displays, with the error message over the top, but am unable to scroll the document or picture, enlarge it etc. I tried copying the PDF file to put on the desktop, but all that copied was the icon for the file.

Similar Messages

  • Windows explorer stopped working when trying to open a specific folder...and solution

    I have had a problem with a specific folder or two on my computer, when I open the folder I get the error message that windows explorer has stopped working.  It only happens with specific folders and everything else works fine. 
    I did a lot of reading to figure out a fix.
    I finally tried right clicking the program explorer.exe located in C:Windows and chose "run as administrator" and this fixed the problem.
    Note that the error message details list an application crash of windows.exe
    I thought I would post this to help others.  I don't know if this is the same problem some folks describe with a continual loop of the error message, problems opening the control panel or problems upon start up.  But if you have a similar problem to the one I described try this very simple fix. 
    Cheers

    I don't know what OS you are running, but under Windows 7 RC build 7100 the selection was ghosted to "run as administrator".
    I was able to stop the problem from happening by right clicking the folder I was having problems with, selecting properties>customize tab and changing the "Optimize this folder for:" from Videos to General Items.
    I know that this particular folder was optimized for general items from the beginning as I had just folders inside which were filled with videos. When I started to move videos into this parent folder to separate them later, this parent folder switched by itself
    to being optimized for Videos. I'm not positive but I think that this was the time I started to have a problem with this folder until I did what I described above.
    This is my very first post, so I hope I explained things well enough to be of help to someone.
    Thanks
    That's fixed my problem.  Stopped responding every time I opened My Videos, changed the file properties to optimized for general and now the icons aren't thumbnail big but it doesn't crash now...  Thank you, it was really starting to bug me.

  • Itunes has stopped working when trying to open store

    I have gone through the uninstall/reinstall many times. Redid host file. Flush dns. Have tried many things. I noticed on one conversation on here. To go to the Action Center and click on itunes. It is saying a fault in the webkit.dll. I have no clue what that means or what I need to do to fix the problem.
    I did notice that when I uninstalled the last time that when I reinstalled I no longer had Quicktime. So installed that, but still no luck
    I have Norton 360 and Windows 7 64 on my laptop. We also have a desktop with the same, but the desktop is able to open the store. I am a tad confused on why mine is not. I can open itunes see the library then when I hit the itunes store it sits for awhile then it comes up with itunes has stopped working. Please if someone could help.

    It shows in my downloads, starts downloading, and when it gets to the end of a song, I get the message "iTunes has stopped working" and choices to close or debug, etc.
    Head into your Problem Reports and Solutions control panel (or the Windows 7 equivalent) and open your Problem History. Look for iTunes Problems reports that seemed to occur at the time that you had the Store troubles.
    Open the reports and have a look through them. Do they all seem to say the same thing? If so, paste the contents of a typical report into a reply here. (Fingers crossed, that may give us a heads up on the cause of the errors.)

  • I just had my hard drive replaced, and now when I am online get a black screen when trying to open a pdf. Any help would be appricated

    I'm getting a black/blank screen when trying to open a Pdf. off the internet. Can some one please tell me what to do to fix this? I just had my hard drive replaced and never had this problem before. Thank you

    try downloading adobe acrobat reader and installing it......

  • Iphoto stopped working when trying to export to facebook.  iphoto is froze open with flip down for exporting.  Neither will respond.  Any ideas on how to fix this?

    iphoto stopped working when trying to export pictures to facebook - iphoto page and export flip down froze open -  cannot do anything with them - any idea what's wrong or what I can do to fix this?

    Force Quit iPhoto (Use Force Quit under the Apple Symbol in the upper left of this page). If you continue to have problems please re-post in the iPhoto's forum, it's located at:
    https://discussions.apple.com/community/ilife/iphoto

  • Elements 11 program stops working when photo collage opened when 297 x 210 selected

    Adobe Photoshop elements 11 program stops working when photo collage opened when 297 x 210 selected>Running Windows 8.1

    Hi Jane
    There are sometimes problems calling up the template from the media database. Why not design your own? It is possible to make a collage manually in Expert Mode and its quite easy.
    Click File >> Open and select all of your photos
    That will add them to the project bin
    Then select File >> New >> Blank File
    Select background color White (or whatever you prefer) and add your width and height for your final image (set resolution 72 for web usage or 240 to 300 for printing) then click OK
    In the project bin click your first photo and drag it up into the main window on top of your new background.
    Click on the move tool and click in the center of the photo and drag to arrange it where you want on the background - you can hold down the shift key to maintain original proportions whilst dragging the corner handles of the bounding box to get the size you want.
    Do the same with the next photo (drag it up into the main window) and use the move tool to position it. Then continue with each image.
    Finally Click Layer >>Flatten image and save as jpeg. (Save as PSD if you want to preserve the layers for editing again)
    N.B. as you add images they get dropped in the center. So you need to use the move tool to drag them apart. Click in the middle of one and move it around, and then the others until you get them positioned as you want.
    When you click again with the move tool a bounding box appears around the image and you can drag out the corner handles to re-size your photos. Hold down the shift key when dragging the corner handle and that will maintain the proportions of the original.
    Finally click Layer >>Flatten Image and save your collage - you may then want to use the crop tool to cut away any surplus white canvas, and then re-save.

  • "The file is damaged and could not be repaired" error when trying to open a PDF in Reader

    A few of our employess (only 3 out of over 100 so far) have been getting the error, "The file is damaged and could not be repaired" when trying to open some PDFs. Other people are able to open the same PDF files with no error. It's happening on about 10% of the time. I've read a bunch of threads here with this isue and tried some suggested fixes and nothing has resolved the issue. Here is what I have found works and does not work and the info on their computers:
    Computers:
    1 Dell Vostro desktop running WIndows 7
    1 Toshiba Satellite C55 runnign Windows 8
    1 Samsung ATIV Book 4 running Windows 8
    All using Adobe Reader XI but we did uninstall that version and tried previous versions and still got the error.
    Did Not Work:
    As suggested by the company that we use online for claims adjustments where this error is occuring, we tried using a different PDF creator since the files were created using a free PDF creator by the employees. PDF995 and PDFcreator (pdfforge) did not resolve the issue. I then created the PDFs with my Adobe Acrobat, uploaded from my computer to the online program, and that did not resolve the issue.
    Saving the file to hard drive and then opening in Adobe did not work.
    Turning off Protected Mode and Enhanced Security did not work.
    Compatibility View settings enabled in Internet Explorer 10 did not resolve the issue. The previously mentioned claims adjustment software company we use online was code for IE so is not fully compatible with other browsers.
    That being said I did try to open the PDF files in Chrome and it also did not work. Same error message.
    Does work:
    I download the file they cannot open onto my hard drive, open in Adobe Acrobat, Save as a pdf, then email it to them and they can open it via email attachment.
    If they close the error and continue trying to open the file over and over sometimes it will eventually open.
    Is there a setting in Windows that is preventing them from opening a small % of files some of the time? Thanks in advance for any help!
    James

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • I get the following error when trying to open a pdf file... '*pdf.part could not be saved, because the source file could not be read"

    I get the following error when trying to open a pdf file... '*pdf.part could not be saved, because the source file could not be read". I am able to open pdf files in IE and other programs.

    I am encountering the same problem -- though with .qfx files from my bank. This worked fine in Firefox 31 ESR, but since upgrading to Firefox 33.0, I get the "<name>.qfx.part could not be saved, because the source file could not be read" when I attempt to download. (I should add that downloading PDF statements from the same site works fine, and that the qfx downloads work fine in IE and Chrome.)
    I tried safe mode, it is still broken. Tried v34 beta, no luck. I reverted to version 31, it works again.
    I guess I will stick with the older version until a solution is found...or just use an alternate browser to download my financial data.

  • When trying to open a pdf from a shared network folder I get an error

    hello,
    When trying to open a pdf from a shared network folder I get the error: 'there was an error opening this document the document cannot be found'. The share is on a Windows 7 machine and sharing to a OS X 10.7 Machine. Permisson has been given on the share for 'Everyone' read and Write, and is mapped to the 10.7 machine through the 'Connect to Server' in finder with login credentials.
    Can you help please?
    Kind regards,
    Chris

    This is in Internet Explorer 6 (yes, horrible, I know), but we use a standardized image where I work, with pretty intense GPO's.
    Don't know what happens if you right-click the link; but from any other machine (with the same image) the same link will open with all three options "Open", "Save", and "Cancel".  These are not freshly imaged machines, so some setting must of been changed along the way to make this happen on this user's computer.
    Repaired Acrobat, but this resolved nothing.
    Also checked in IE to make sure that Adobe was enabled under the Programs tab.
    Also, the option to view a pdf within the browser is not turned on.
    Any other ideas?

  • When trying to open iphoto I get the error message "You can't open the application iPhoto because it may be damaged or incomplete." How do I fix this and get my photo's back?

    When trying to open iphoto I get the error message "You can't open the application iPhoto because it may be damaged or incomplete." How do I fix this and get my photo's back?

    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store you can find it in your Purchases List.

  • When trying to open a PDF format using Adobe XI I get an error message that there's a problem opening the document (57)

    When trying to open a PDF format using Adobe XI I get an error message that there's a problem opening the document (57)

    Hi chasore,
    Are you still facing this issue?
    Is this issue happening with all the documents you have. If yes, i would suggest try uninstall and reinstall. Or if the documents are located on some shared drive try to copy them on local machine and test again.
    Regards,
    Ajlan Huda.

  • Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

    Hi. I was trying to open some pdf files and got a message my adobe reader was deinstalled. I installed a new version of Adobe Reader for Mac and when trying to open a PDF file I am getting a message in a foreign language. Any suggestions?

    Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

  • When trying to open a PDF in Reader so I can view my utility bill, it opens in MS Word. Why?

    When trying to open a PDF when accessing my Utility Company to view my bill, it opens in MS Word in a foreign language. I have not made any such adjustment nor selected MS Word to open my PDF files. Why? Further, what has happened to make this occur? I have tried everything I am aware of to no avail.

    Hi History14,
    Thank you for posting on the forums. Kindly try the below mentioned steps to resolve the issue.
    1) Right click on the utility bill
    2) choose the option open with
    3) Choose default program
    4) Select Adobe Reader from the list
    5) Click OK
    Thanks,
    Vikrantt Singh

  • HT1430 For some unknown reason my Apple ID password does not work when trying to down load books from the IBook or Nook Apps.  It also has stop work when trying to down load new Apps.  Any suggestions out their???

    For some unknown reason, my Apple ID Password does not work when trying to down load IBooks, Nook books, or new Apps.  Everything else seems to work.  Any suggestions out their???

    I appreciate the info and realize that the Nook App is not related to my Apple account but this too has stopped working.  My situation first started with the Nook App not down loading and then has now spread to my IBook and new app downloads.  I have checked into my ITunes account and the ID and password are correct  and at times when I am asked to submit my Apple password such as setting up this Apple Support Community the ID and password work.  My problem seems to be just with trying to use my ID and password when wanting to download new books or apps.  I can go into the IBook, Nook, and App stores and seemingly download an item but when clicking on the new book or app nothing happens and I get a message that states it can not get into the ITunes store and it wants me to either try again or cancel.  This message appears usually ten minutes after I have tried to make a purchase.  At other times when I attempt to download a book or app I lose the screen and the IPad goes into the opening screen.  Short of redoing my Apple account or deleting an app and attempting to reload the app (but this won't work because the App store won't load new apps) I don't have a clue what to do.

  • JQuery function stops working when trying to submit large amount of parameters

    Hi,
    Run CF9 on Windows 2008 R2 Server.
    I have a cfm page with multiple dropdowns (some are cfselect) and dynamically generated lists of checkboxes interdependent on each other. I am using JQuery to submit data to cfc functions and to display data.
    It was all working fine until we added new company with large number of records. This translated into large URL query string with a lot of parameters submitted for processing. That's when we started to have problems. I noticed when trying to directly submitting URL, if the total number of characters in URL is more than 2114 I get an error status code 302 Redirect and nothing is displayed. 
    I tried to play with postParametersLimit and postSizeLimit increasing to 1000.0 in neo-runtime.xml and restarting server but, this did not help.
    Below is jquery function:
    function populateBills(){
       var plID;
       if ($('#planenrolldate_id').val() == undefined)
        plID = $('input[name=planenrolldate_id]').val();
       else
        plID = $('#planenrolldate_id').val();
       var sID = $('#sponsor_id').val();
       var pID = $('#plan_id').val();
       var fromMonth = $('#from_month').val();
       var fromYear = $('#from_year').val();
       var toMonth = $('#to_month').val();
       var toYear = $('#to_year').val();
       $.ajax({
        type:"POST",
        url:"../components/billing/custompremstatus.cfc?method=GetBillsArr&planenrolldate_id=" + plID + "&sponsorid=" + sID + "&fM=" + fromMonth + "&fY=" + fromYear + "&tM=" + toMonth + "&tY=" + toYear,
        dataType: "json",         
        success:
         function(data){                 
          $.each(data, function(index, item) {
           addBillsCheckboxes(item.bill_id,item.bill_period);
        }, //end the error function
        error:
         function(){
          alert("An error has occurred while fetching bills");
         } //end the error function
       }); // end ajax call      
      } // end of function

    That's exactly from the console after I submit:
    fM  9
    fY  2014
    method  GetBillsArr
    planenrolldate_id[] 564
    planenrolldate_id[] 561
    sponsor_id  59
    tM  9
    tY  2014
    When I check just one planenrolldate_id then it looks like this
    fM  9
    fY  2014
    method  GetBillsArr
    planenrolldate_id[] 561
    sponsor_id  59
    tM  9
    tY  2014
    This it cfc part:
    <cffunction name="GetBillsArr" access="remote" returnFormat="json" returnType="array">
            <cfargument name="sponsor_id" type="any" required="true">
            <cfargument name="planenrolldate_id" type="any" required="true">
            <cfargument name="fM" type="numeric" required="true">
            <cfargument name="fY" type="numeric" required="true">
            <cfargument name="tM" type="numeric" required="true">
            <cfargument name="tY" type="numeric" required="true">
            <cfset var result=ArrayNew(1)>
            <cfset var i = 0>
             <cfif ARGUMENTS.planenrolldate_id EQ "" OR ARGUMENTS.sponsor_id EQ "">
                <cfset LstBills = QueryNew("bill_id, bill_period", "Integer, Varchar")>
            <cfelse>
                <cfquery name="LstBills" ...>
                    SELECT bill_id,
                        (Convert(varchar(10),billing_start_date,103) + ' - ' + Convert(varchar(10),billing_end_date,103)) + ' [' + Convert(varchar(6),plan_id) + ']' AS bill_period
                        FROM ...
                </cfquery>           
            </cfif>
            <cfloop query="LstBills">
                <cfset returnStruct = StructNew()>
                <cfset returnStruct["bill_id"]= bill_id>
                 <cfset returnStruct["bill_period"] = bill_period>
                 <cfset ArrayAppend(result,returnStruct) />
            </cfloop>
            <cfreturn result>
    </cffunction>

Maybe you are looking for

  • Drivers not installing on Win 7 x64 on 27" iMac

    I originally posted this to the iMac forum but was told this might be a better place: I'm struggling to install the correct sound and display drivers on my 27" Intel iMac for Windows 7 64-bit. The problems I'm trying to address are: Inability to sele

  • Accounting documents not generated in MIGO for Acct. ***.Category "A"

    Hi Friends, I have created a PO for Asset procurement. I have selected acct. ***. category as "A" in the PO. When I do the GR, the material document is getting generated but without any accounting document. Accounting docs are getting generated for o

  • [$-41309]d-mmm when opening xlsx file in Mail

    When I open my weekly work schedule(xlsx) in Mail on iPhone 5 (running 6.0.1 and previously on 6.0), the dates are replaced with [$-41309]d-mmm. Any ideas why this might be happening?

  • IPad Air 8.1.1 keyboard issues in ie Facebook

    I'm happy with 8.1.1 upgrade i general. My Safari don't abort using FB anymore. however keyboardfunctionality is completely lost. It is not possible to tagg anymore. In contrary the tagging functionality simply selects the fist applyable name it find

  • CHANGING LIVE ID COUNTRY OF ORIGIN

    Hi guys, I'm from Malaysia & having bought a Lumia 800 yesterday & I'm having this issue. I have signed up for Live ID as you need to have it for Zune & also Marketplace. While signing up I noticed that I have no way of changing the country which is