IE versions PC - Windows XP required to Report a Problem

IE versions PC - Windows XP required to Report a Problem

Could you explain the problem you're having in some more detail, please? (As things stand, I don't understand what might be going on.)

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    We have recently upgraded our WSUS server to Windows 2012 R2. Now none of the PCs reporting their status to the WSUS server and not getting updates at all. The PCs are contacting the Server but not reporting their status. Stopped the Firewall on Client and
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    Run this command from a command prompt: wuauclt /resetauthorization /detectnow.
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    2015-03-16 12:48:44:617
    1040 15a4
    Shutdwn user declined update at shutdown
    2015-03-16 12:48:44:617
    1040 15a4
    AU Successfully wrote event for AU health state:0
    2015-03-16 12:48:44:618
    1040 15a4
    AU AU initiates service shutdown
    2015-03-16 12:48:44:649
    1040 15a4
    AU ###########  AU: Uninitializing Automatic Updates  ###########
    2015-03-16 12:48:46:506
    1040 15a4
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 12:48:46:584
    1040 15a4
    Service *********
    2015-03-16 12:48:46:584
    1040 15a4
    Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2015-03-16 12:48:46:584
    1040 15a4
    Service *************
    2015-03-16 12:54:23:139
    1024 1060
    Misc ===========  Logging initialized (build: 7.6.7600.320, tz: -0400)  ===========
    2015-03-16 12:54:23:214
    1024 1060
    Misc  = Process: C:\Windows\system32\svchost.exe
    2015-03-16 12:54:23:264
    1024 1060
    Misc  = Module: c:\windows\system32\wuaueng.dll
    2015-03-16 12:54:23:139
    1024 1060
    Service *************
    2015-03-16 12:54:23:264
    1024 1060
    Service ** START **  Service: Service startup
    2015-03-16 12:54:23:265
    1024 1060
    Service *********
    2015-03-16 12:54:24:262
    1024 1060
    Agent  * WU client version 7.6.7600.320
    2015-03-16 12:54:24:263
    1024 1060
    Agent  * Base directory: C:\Windows\SoftwareDistribution
    2015-03-16 12:54:24:272
    1024 1060
    Agent  * Access type: No proxy
    2015-03-16 12:54:24:532
    1024 1060
    Agent  * Network state: Connected
    2015-03-16 12:55:17:235
    1024 1060
    Report CWERReporter::Init succeeded
    2015-03-16 12:55:17:235
    1024 1060
    Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2015-03-16 12:55:17:235
    1024 1060
    Agent  * Prerequisite roots succeeded.
    2015-03-16 12:55:17:235
    1024 1060
    Agent ***********  Agent: Initializing global settings cache  ***********
    2015-03-16 12:55:17:235
    1024 1060
    Agent  * WSUS server: http://ewd-srv-01.resultstel.net:8530
    2015-03-16 12:55:17:235
    1024 1060
    Agent  * WSUS status server: http://ewd-srv-01.resultstel.net:8530
    2015-03-16 12:55:17:235
    1024 1060
    Agent  * Target group: Eastwood
    2015-03-16 12:55:17:235
    1024 1060
    Agent  * Windows Update access disabled: No
    2015-03-16 12:55:17:247
    1024 1060
    DnldMgr Download manager restoring 0 downloads
    2015-03-16 12:55:17:248
    1024 1060
    AU ###########  AU: Initializing Automatic Updates  ###########
    2015-03-16 12:55:17:249
    1024 1060
    AU  # WSUS server: http://ewd-srv-01.resultstel.net:8530
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Detection frequency: 22
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Target group: Eastwood
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Approval type: Scheduled (Policy)
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Scheduled install day/time: Every day at 3:00
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Auto-install minor updates: Yes (Policy)
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Will interact with non-admins (Non-admins are elevated (User preference))
    2015-03-16 12:55:17:249
    1024 1060
    AU  # Will display featured software notifications (User preference)
    2015-03-16 12:55:17:259
    1024 1060
    Agent Switching to hardware-verified ClientId.
    2015-03-16 12:55:17:260
    1024 1060
    AU Setting AU scheduled install time to 2015-03-17 07:00:00
    2015-03-16 12:55:17:402
    1024 1060
    Report ***********  Report: Initializing static reporting data  ***********
    2015-03-16 12:55:17:402
    1024 1060
    Report  * OS Version = 6.1.7601.1.0.65792
    2015-03-16 12:55:17:402
    1024 1060
    Report  * OS Product Type = 0x00000030
    2015-03-16 12:55:17:600
    1024 1060
    Report WARNING: Failed to load reporting information from WMI with hr = 80041002.
    2015-03-16 12:55:17:601
    1024 1060
    Report  * Locale ID = 1033
    2015-03-16 12:55:17:654
    1024 1060
    AU Successfully wrote event for AU health state:0
    2015-03-16 12:55:17:655
    1024 1060
    AU Initializing featured updates
    2015-03-16 12:55:17:655
    1024 1060
    AU Found 0 cached featured updates
    2015-03-16 12:55:17:655
    1024 1060
    AU Successfully wrote event for AU health state:0
    2015-03-16 12:55:17:656
    1024 1060
    AU Successfully wrote event for AU health state:0
    2015-03-16 12:55:17:656
    1024 1060
    AU AU finished delayed initialization
    2015-03-16 12:55:23:261
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 12:55:41:121
    1024 1074
    AU Triggering AU detection through DetectNow API
    2015-03-16 12:55:41:122
    1024 1074
    AU Triggering Online detection (non-interactive)
    2015-03-16 12:55:41:193
    1024 1060
    AU #############
    2015-03-16 12:55:41:193
    1024 1060
    AU ## START ##  AU: Search for updates
    2015-03-16 12:55:41:193
    1024 1060
    AU #########
    2015-03-16 12:55:41:218
    1024 1060
    AU <<## SUBMITTED ## AU: Search for updates [CallId = {6382DEFC-F99E-4A2A-B104-48CF9BE2D760}]
    2015-03-16 12:55:41:218
    1024 1194
    Agent *************
    2015-03-16 12:55:41:218
    1024 1194
    Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-03-16 12:55:41:218
    1024 1194
    Agent *********
    2015-03-16 12:55:41:218
    1024 1194
    Agent  * Online = Yes; Ignore download priority = No
    2015-03-16 12:55:41:218
    1024 1194
    Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
    and DeploymentAction='Uninstallation' and RebootRequired=1"
    2015-03-16 12:55:41:218
    1024 1194
    Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2015-03-16 12:55:41:218
    1024 1194
    Agent  * Search Scope = {Machine}
    2015-03-16 12:55:41:218
    1024 1194
    Setup Checking for agent SelfUpdate
    2015-03-16 12:55:41:219
    1024 1194
    Setup Client version: Core: 7.6.7600.320  Aux: 7.6.7600.320
    2015-03-16 12:55:45:440
    1024 1194
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2015-03-16 12:55:45:893
    1024 1194
    Misc Microsoft signed: NA
    2015-03-16 12:55:45:897
    1024 1194
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPD98D.tmp with dwProvFlags 0x00000080:
    2015-03-16 12:55:45:979
    1024 1194
    Misc Microsoft signed: NA
    2015-03-16 12:55:46:014
    1024 1194
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2015-03-16 12:55:46:019
    1024 1194
    Misc Microsoft signed: NA
    2015-03-16 12:55:46:050
    1024 1194
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2015-03-16 12:55:46:055
    1024 1194
    Misc Microsoft signed: NA
    2015-03-16 12:55:46:093
    1024 1194
    Setup Determining whether a new setup handler needs to be downloaded
    2015-03-16 12:55:46:093
    1024 1194
    Setup SelfUpdate handler is not found.  It will be downloaded
    2015-03-16 12:55:46:093
    1024 1194
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.320"
    2015-03-16 12:55:52:237
    1024 1194
    Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.320" is already installed.
    2015-03-16 12:55:52:237
    1024 1194
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320"
    2015-03-16 12:55:53:377
    1024 1194
    Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320" is already installed.
    2015-03-16 12:55:53:502
    1024 1194
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320"
    2015-03-16 12:55:56:705
    1024 1194
    Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320" is already installed.
    2015-03-16 12:55:56:896
    1024 1194
    Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2015-03-16 12:56:01:618
    1024 1060
    AU AU received policy change subscription event
    2015-03-16 13:00:00:824
    1024 1194
    PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2015-03-16 13:00:00:824
    1024 1194
    PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://ewd-srv-01.resultstel.net:8530/ClientWebService/client.asmx
    2015-03-16 13:00:01:001
    1024 1194
    PT WARNING: PTError: 0x80041002
    2015-03-16 13:00:01:001
    1024 1194
    PT Initializing simple targeting cookie, clientId = f86ac648-7394-46eb-8f40-eb605f77d86b, target group = Eastwood, DNS name = ewd-wc-420-235.resultstel.net
    2015-03-16 13:00:01:001
    1024 1194
    PT  Server URL = http://ewd-srv-01.resultstel.net:8530/SimpleAuthWebService/SimpleAuth.asmx
    2015-03-16 13:00:01:833
    1024 1194
    Agent WARNING: Failed to evaluate Installed rule, updateId = {F92A18E7-8784-4828-89C9-F80085A422A7}.202, hr = 80041002
    2015-03-16 13:00:02:004
    1024 1194
    Agent WARNING: Failed to evaluate Installed rule, updateId = {C735DBB1-06B4-49F2-815F-97976B4B86A4}.102, hr = 80041002
    2015-03-16 13:00:08:676
    1024 1194
    Agent WARNING: Failed to evaluate Installed rule, updateId = {6A8FE277-1048-48B1-803B-4580C15BBDF1}.100, hr = 80041002
    2015-03-16 13:07:37:795
    1024 1194
    PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2015-03-16 13:07:37:795
    1024 1194
    PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://ewd-srv-01.resultstel.net:8530/ClientWebService/client.asmx
    2015-03-16 13:07:37:988
    1024 1194
    PT WARNING: PTError: 0x80041002
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: GetExtendedUpdateInfo failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: SOAP Fault: 0x000190
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING:     faultstring:Fault occurred
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING:     ErrorCode:InternalServerError(5)
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING:     Message:(null)
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetExtendedUpdateInfo"
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING:     ID:4cd69d60-d69b-4591-88ad-5687cdda3265
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: PTError: 0x8024400e
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: GetExtendedUpdateInfo_WithRecovery: 0x8024400e
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: Sync of Extended Info: 0x8024400e
    2015-03-16 13:07:41:893
    1024 1194
    PT WARNING: SyncServerUpdatesInternal failed : 0x8024400e
    2015-03-16 13:07:41:914
    1024 1194
    Agent  * WARNING: Exit code = 0x8024400E
    2015-03-16 13:07:41:914
    1024 1194
    Agent *********
    2015-03-16 13:07:41:914
    1024 1194
    Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2015-03-16 13:07:41:914
    1024 1194
    Agent *************
    2015-03-16 13:07:41:914
    1024 1194
    Agent WARNING: WU client failed Searching for update with error 0x8024400e
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:929
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:930
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:41:930
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:07:42:021
    1024 14f4
    AU >>##  RESUMED  ## AU: Search for updates [CallId = {6382DEFC-F99E-4A2A-B104-48CF9BE2D760}]
    2015-03-16 13:07:42:021
    1024 14f4
    AU  # WARNING: Search callback failed, result = 0x8024400E
    2015-03-16 13:07:42:021
    1024 14f4
    AU  # WARNING: Failed to find updates with error code 8024400E
    2015-03-16 13:07:42:021
    1024 14f4
    AU #########
    2015-03-16 13:07:42:021
    1024 14f4
    AU ##  END  ##  AU: Search for updates [CallId = {6382DEFC-F99E-4A2A-B104-48CF9BE2D760}]
    2015-03-16 13:07:42:021
    1024 14f4
    AU #############
    2015-03-16 13:07:42:021
    1024 14f4
    AU Successfully wrote event for AU health state:0
    2015-03-16 13:07:42:021
    1024 14f4
    AU AU setting next detection timeout to 2015-03-16 22:07:42
    2015-03-16 13:07:42:022
    1024 14f4
    AU Setting AU scheduled install time to 2015-03-17 07:00:00
    2015-03-16 13:07:42:022
    1024 14f4
    AU Successfully wrote event for AU health state:0
    2015-03-16 13:07:42:022
    1024 14f4
    AU Successfully wrote event for AU health state:0
    2015-03-16 13:07:46:919
    1024 1194
    Report REPORT EVENT: {CB48FD20-D762-4E5E-8CCA-5C27F3CFA04A}
    2015-03-16 13:07:41:913-0400 1
    148 101
    {00000000-0000-0000-0000-000000000000}
    0 8024400e
    AutomaticUpdates Failure
    Software Synchronization Windows Update Client failed to detect with error 0x8024400e.
    2015-03-16 13:07:47:022
    1024 1194
    Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2015-03-16 13:07:47:022
    1024 1194
    Report WER Report sent: 7.6.7600.320 0x8024400e 00000000-0000-0000-0000-000000000000 Scan 101 Managed
    2015-03-16 13:07:47:022
    1024 1194
    Report CWERReporter finishing event handling. (00000000)
    2015-03-16 13:14:23:923
    1024 1194
    PT WARNING: PTError: 0x80041002
    2015-03-16 13:14:23:923
    1024 1194
    Report Uploading 1 events using cached cookie, reporting URL = http://ewd-srv-01.resultstel.net:8530/ReportingWebService/ReportingWebService.asmx

    Don thank you for the reply.
    But I do have the same issue on the other PCs as well on which WMI is good. And also i pointed the above PC to my primary WSUS server which is running windows 2003 and it reported successfully and downloaded the approved updates.
    please see the below logs from the same PC after pointing to our wsus running on win2003.
    2015-03-17 14:41:08:507
    1020 f1c
    Inv   # Talking to WSUS server = http://atl-wsus-1:8530
    2015-03-17 14:41:08:508
    1020 f1c
    Inv   # Downloading Rule file from = http://atl-wsus-1:8530/Inventory/InventoryRules.cab
    2015-03-17 14:41:08:508
    1020 53c
    AU #########
    2015-03-17 14:41:08:508
    1020 53c
    AU ##  END  ##  AU: Search for updates [CallId = {54490DE2-CF7B-4017-A553-6C8C1532E621}]
    2015-03-17 14:41:08:508
    1020 53c
    AU #############
    2015-03-17 14:41:08:510
    1020 53c
    AU Successfully wrote event for AU health state:0
    2015-03-17 14:41:08:510
    1020 53c
    AU Featured notifications is disabled.
    2015-03-17 14:41:08:510
    1020 53c
    AU AU setting next detection timeout to 2015-03-18 16:13:54
    2015-03-17 14:41:08:510
    1020 53c
    AU Setting AU scheduled install time to 2015-03-18 07:00:00
    2015-03-17 14:41:08:510
    1020 53c
    AU Successfully wrote event for AU health state:0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approving update for download, updateId = {58406504-5709-46CA-BB54-3FE9628545AA}.202, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approving update for download, updateId = {B9D0F709-E6A7-4383-AFB3-E35FB9CB0AAA}.203, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approving update for download, updateId = {2CA8E6E8-FC4A-4974-A208-18CDF1D01D86}.203, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approving update for download, updateId = {6C2547EE-DC7B-4080-8884-A040572C5EC4}.204, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approving update for download, updateId = {673027F3-841E-4215-88BE-A0BFB456B2B1}.207, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
    2015-03-17 14:41:08:510
    1020 53c
    AU Auto-approved 5 update(s) for download (NOT for Ux)
    2015-03-17 14:41:08:510
    1020 53c
    AU #############
    2015-03-17 14:41:08:511
    1020 53c
    AU ## START ##  AU: Download updates
    2015-03-17 14:41:08:511
    1020 53c
    AU #########
    2015-03-17 14:41:08:511
    1020 53c
    AU   # Approved updates = 5
    2015-03-17 14:41:08:512
    1020 53c
    AU AU initiated download, updateId = {58406504-5709-46CA-BB54-3FE9628545AA}.202, callId = {F3389077-03F0-4625-83EF-CAAEBA8ED147}
    2015-03-17 14:41:08:513
    1020 53c
    AU AU initiated download, updateId = {B9D0F709-E6A7-4383-AFB3-E35FB9CB0AAA}.203, callId = {B94BF4E5-5709-4D22-924A-5C5B8D4712C9}
    2015-03-17 14:41:08:514
    1020 53c
    AU AU initiated download, updateId = {2CA8E6E8-FC4A-4974-A208-18CDF1D01D86}.203, callId = {D330B2E0-CA38-4ED9-894A-36717C01F09A}
    2015-03-17 14:41:08:515
    1020 53c
    AU AU initiated download, updateId = {6C2547EE-DC7B-4080-8884-A040572C5EC4}.204, callId = {B6B35AC2-9BC1-4CFA-8421-D666C79464AD}
    2015-03-17 14:41:08:516
    1020 53c
    AU AU initiated download, updateId = {673027F3-841E-4215-88BE-A0BFB456B2B1}.207, callId = {F0D00A6F-36BC-4680-9BE4-4005742A2C93}
    2015-03-17 14:41:08:516
    1020 53c
    AU Setting AU scheduled install time to 2015-03-18 07:00:00
    2015-03-17 14:41:08:516
    1020 53c
    AU Successfully wrote event for AU health state:0
    2015-03-17 14:41:08:516
    1020 53c
    AU AU setting pending client directive to 'Download Progress'
    2015-03-17 14:41:08:518
    1020 53c
    AU Successfully wrote event for AU health state:0
    2015-03-17 14:41:08:518
    1020 53c
    AU   # Pending download calls = 5
    2015-03-17 14:41:08:518
    1020 53c
    AU <<## SUBMITTED ## AU: Download updates
    2015-03-17 14:41:08:520
    1020 53c
    AU Successfully wrote event for AU health state:0
    2015-03-17 14:41:08:964
    1020 f1c
    Misc Validating signature for C:\Windows\SoftwareDistribution\Inventory\InventoryRule\InventoryRules.cab with dwProvFlags 0x00000080:
    2015-03-17 14:41:08:976
    1020 f1c
    Misc  Microsoft signed: NA
    2015-03-17 14:41:08:993
    1020 f1c
    Inv   # Inventory Rule id = 8226C3A1-70D4-4848-B441-1555AC820A23, version = 1.0
    2015-03-17 14:41:09:022
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:086
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:118
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:150
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:182
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:214
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:246
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:278
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:310
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:342
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:374
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:406
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:438
    1020 f1c
    Inv WARNING: Inventory: Failed to connect to the root\cimv2 namespace 0x80041002
    2015-03-17 14:41:09:471
    1020 f1c
    PT WARNING: PTError: 0x80041002
    2015-03-17 14:41:10:590
    1020 f1c
    Inv #########
    2015-03-17 14:41:10:590
    1020 f1c
    Inv ##  END  ##  Inv: Inventory Collection
    2015-03-17 14:41:10:590
    1020 f1c
    Inv #############
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr *************
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr *********
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr   * Call ID = {F3389077-03F0-4625-83EF-CAAEBA8ED147}
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2015-03-17 14:41:10:592
    1020 f1c
    DnldMgr   * Updates to download = 1
    2015-03-17 14:41:10:592
    1020 f1c
    Agent   *   Title = Security Update for Windows 7 (KB3029944)
    2015-03-17 14:41:10:592
    1020 f1c
    Agent   *   UpdateId = {58406504-5709-46CA-BB54-3FE9628545AA}.202
    2015-03-17 14:41:10:592
    1020 f1c
    Agent   *     Bundles 1 updates:
    2015-03-17 14:41:10:592
    1020 f1c
    Agent   *       {CF9A0A9F-EA32-4B84-8B11-647F8DE3432C}.202
    2015-03-17 14:41:10:598
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {CF9A0A9F-EA32-4B84-8B11-647F8DE3432C}.202]  ***********
    2015-03-17 14:41:10:599
    1020 f1c
    DnldMgr   * Queueing update for download handler request generation.
    2015-03-17 14:41:10:599
    1020 f1c
    DnldMgr Generating download request for update {CF9A0A9F-EA32-4B84-8B11-647F8DE3432C}.202
    2015-03-17 14:41:13:863
    1020 f1c
    Handler Generating request for CBS update CF9A0A9F-EA32-4B84-8B11-647F8DE3432C in sandbox C:\Windows\SoftwareDistribution\Download\4fa5441bcc144c4a7917304858841f6b
    2015-03-17 14:41:13:863
    1020 f1c
    Handler Selected payload type is ptExpress
    2015-03-17 14:41:13:863
    1020 f1c
    Handler Detected download state is dsStart
    2015-03-17 14:41:13:863
    1020 f1c
    Handler Adding windows6.1-kb3029944-x86-express.cab (entire file) to request list.
    2015-03-17 14:41:13:864
    1020 f1c
    Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
    2015-03-17 14:41:13:864
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {CF9A0A9F-EA32-4B84-8B11-647F8DE3432C}.202]  ***********
    2015-03-17 14:41:16:436
    1020 f1c
    DnldMgr   * BITS job initialized, JobId = {675985CD-3133-4157-9D02-06CC33C29C49}
    2015-03-17 14:41:16:473
    1020 f1c
    DnldMgr   * Downloading from http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows6.1-kb3029944-x86-express_0c21886fd0931285b2d3a29773d3673c947f60b3.cab to C:\Windows\SoftwareDistribution\Download\4fa5441bcc144c4a7917304858841f6b\windows6.1-kb3029944-x86-express.cab
    (full file).
    2015-03-17 14:41:16:644
    1020 f1c
    Agent *********
    2015-03-17 14:41:16:644
    1020 f1c
    Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
    2015-03-17 14:41:16:644
    1020 f1c
    Agent *************
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr *************
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr *********
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr   * Call ID = {B94BF4E5-5709-4D22-924A-5C5B8D4712C9}
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2015-03-17 14:41:16:645
    1020 f1c
    DnldMgr   * Updates to download = 1
    2015-03-17 14:41:16:645
    1020 f1c
    Agent   *   Title = Security Update for Windows 7 (KB3004361)
    2015-03-17 14:41:16:645
    1020 f1c
    Agent   *   UpdateId = {B9D0F709-E6A7-4383-AFB3-E35FB9CB0AAA}.203
    2015-03-17 14:41:16:645
    1020 f1c
    Agent   *     Bundles 1 updates:
    2015-03-17 14:41:16:645
    1020 f1c
    Agent   *       {151B27A0-4EA8-428F-BE06-C90A3CF0C2CA}.203
    2015-03-17 14:41:16:648
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {151B27A0-4EA8-428F-BE06-C90A3CF0C2CA}.203]  ***********
    2015-03-17 14:41:16:649
    1020 f1c
    DnldMgr   * Queueing update for download handler request generation.
    2015-03-17 14:41:16:649
    1020 f1c
    DnldMgr Generating download request for update {151B27A0-4EA8-428F-BE06-C90A3CF0C2CA}.203
    2015-03-17 14:41:16:678
    1020 f1c
    Handler Generating request for CBS update 151B27A0-4EA8-428F-BE06-C90A3CF0C2CA in sandbox C:\Windows\SoftwareDistribution\Download\963019da42f4a0388fdc4337be401b25
    2015-03-17 14:41:16:678
    1020 f1c
    Handler Selected payload type is ptExpress
    2015-03-17 14:41:16:678
    1020 f1c
    Handler Detected download state is dsStart
    2015-03-17 14:41:16:678
    1020 f1c
    Handler Adding windows6.1-kb3004361-x86-express.cab (entire file) to request list.
    2015-03-17 14:41:16:687
    1020 f1c
    Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
    2015-03-17 14:41:16:687
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {151B27A0-4EA8-428F-BE06-C90A3CF0C2CA}.203]  ***********
    2015-03-17 14:41:16:732
    1020 f1c
    DnldMgr   * BITS job initialized, JobId = {27F85F04-0E56-4BFA-93E3-4D6BCB3ECB4F}
    2015-03-17 14:41:16:758
    1020 f1c
    DnldMgr   * Downloading from http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2014/12/windows6.1-kb3004361-x86-express_47f37958063afd2521ca42de8904b55d1aa85b89.cab to C:\Windows\SoftwareDistribution\Download\963019da42f4a0388fdc4337be401b25\windows6.1-kb3004361-x86-express.cab
    (full file).
    2015-03-17 14:41:16:809
    1020 f1c
    Agent *********
    2015-03-17 14:41:16:809
    1020 f1c
    Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
    2015-03-17 14:41:16:809
    1020 f1c
    Agent *************
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr *************
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr *********
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr   * Call ID = {D330B2E0-CA38-4ED9-894A-36717C01F09A}
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr   * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2015-03-17 14:41:16:811
    1020 f1c
    DnldMgr   * Updates to download = 1
    2015-03-17 14:41:16:811
    1020 f1c
    Agent   *   Title = Security Update for Windows 7 (KB3031432)
    2015-03-17 14:41:16:811
    1020 f1c
    Agent   *   UpdateId = {2CA8E6E8-FC4A-4974-A208-18CDF1D01D86}.203
    2015-03-17 14:41:16:811
    1020 f1c
    Agent   *     Bundles 1 updates:
    2015-03-17 14:41:16:811
    1020 f1c
    Agent   *       {EE556F37-7EAC-42B3-BD29-653F98E6E364}.203
    2015-03-17 14:41:16:814
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {EE556F37-7EAC-42B3-BD29-653F98E6E364}.203]  ***********
    2015-03-17 14:41:16:815
    1020 f1c
    DnldMgr   * Queueing update for download handler request generation.
    2015-03-17 14:41:16:815
    1020 f1c
    DnldMgr Generating download request for update {EE556F37-7EAC-42B3-BD29-653F98E6E364}.203
    2015-03-17 14:41:16:843
    1020 f1c
    Handler Generating request for CBS update EE556F37-7EAC-42B3-BD29-653F98E6E364 in sandbox C:\Windows\SoftwareDistribution\Download\7db602a9c625e53b175ecb83170441ba
    2015-03-17 14:41:16:843
    1020 f1c
    Handler Selected payload type is ptExpress
    2015-03-17 14:41:16:843
    1020 f1c
    Handler Detected download state is dsStart
    2015-03-17 14:41:16:843
    1020 f1c
    Handler Adding windows6.1-kb3031432-x86-express.cab (entire file) to request list.
    2015-03-17 14:41:16:844
    1020 f1c
    Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
    2015-03-17 14:41:16:845
    1020 f1c
    DnldMgr ***********  DnldMgr: New download job [UpdateId = {EE556F37-7EAC-42B3-BD29-653F98E6E364}.203]  ***********
    2015-03-17 14:41:16:881
    1020 f1c
    DnldMgr   * BITS job initialized, JobId = {6C5B3B60-DB8B-4B6F-9E40-D99CA43B366D}
    2015-03-17 14:41:16:906
    1020 f1c
    DnldMgr   * Downloading from http://wsus.ds.download.windowsupdate.com/c/msdownload/update/software/secu/2015/01/windows6.1-kb3031432-x86-express_fb5326e90facfe6de39cf44fc4ed5ec630968ba5.cab to C:\Windows\SoftwareDistribution\Download\7db602a9c625e53b175ecb83170441ba\windows6.1-kb3031432-x86-express.cab
    (full file).

  • ITunes 7.6 and Windows XP Pro x64  ---- 64 bit version of Windows XP Pro

    My wife was given an iPod nano, so I downloaded the current version of iTunesSetup.exe from www.apple.com and tried to run the executable. It told me that it wasn't designed to install iTunes on my 64 bit version of Windows XP Pro, and that I should go back to www.apple.com and download the 64 bit installer. I went back to www.apple.com and searched for the 64 bit installer in vain. There is only one main link to the current installer and the website determines which version of the installer you're given. After a few google searches I managed to aquire iTunes64setup.exe from the Apple site. I ran the executable and it told me "This iTunes installer requires that your computer is running Windows Vista 64-bit" and then it gave me the option to exit. I ended up installing iTunes from the executable I had originally downloaded. I have iTunes 7.6.2.9 installed now but it doesn't detect, or can't operate my DVD burner, so I can't rip music with iTunes for use on my wife's nano. I get this error report when I run the Diagnostic test built into iTunes.
    "Microsoft Windows XP Professional x64 Edition Service Pack 2 (Build 3790)
    System manufacturer System Product Name
    iTunes 7.6.2.9
    QuickTime 7.4.5
    CD Driver Not Available
    CD Driver DLL Not Available
    Bonjour 1.0.4.12 (118.4)
    iTunes Serial Number xxxxxxxxxxxxxxxx
    Current user is an administrator.
    The current local date and time is 2008-04-30 23:34:07.
    iTunes is not running in safe mode.
    Video Display Information
    Standard VGA Graphics Adapter
    NVIDIA GeForce 8800 GT
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** CD/DVD Drive Tests **
    LowerFilters: Afc
    Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
    Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel."
    And there was no change in the diagnostic when I first tried to repair the install and then tried to reinstall iTunes. I'm sure the burner is working because I can play music, watch movies and all the normal stuff a DVD burner can do using Nero.
    I'm guessing I need an iTunes version of 64 bit optical drive driver.
    Any help would be appreciated!
    Cinder's
    <Edited by Moderator>

    I got the iTunes 7 to work on XP Pro 64bit. What I did was this:
    1. Downloaded DriverInstaller_AMD64EM64T.exe
    2. Installed it.
    3. Created this file tree: C:\Windows\Sysnative\drivers (Easier terminology, I went into the Windows folder and created a folder named "sysnative", opened that folder and created another folder called "drivers".
    4. Then I located the folder where I installed DriverInstaller_AMD64EM64T.exe ..
    5. I took the file called GEARAspiWDM and COPIED IT. I DID NOT MOVE THIS FILE!!!
    6. I pasted a COPY of this file into sysnative\drivers. The folder I just made.
    7. I installed iTunes 7, not 7.6. 7.6 and this method won't solve the burning issue. That would require more programs and more patients.
    Note, you will have to manipulate iTunes when you want to burn. The best way to do this, I found, was to simply make a playlist and right click the playlist on the left column and select burn to disk. It should act normally.
    Message was edited by: Nexis

  • Bootcamp support drivers "the version of this file is not compatible with the version of windows you are running"

    Hi,
    I've searched everywhere I can think of for a solution to this problem with no success. I see other people have reported similar issues and these have not yet been resolved.
    I have installed Windows 7 32 bit on a new Mac Mini under Bootcamp. When I go to install the Bootcamp drivers in Windows, I get the message "the version of this file is not compatible with the version of windows you are running". 
    Other people have reported this issue when trying to install 3rd party software on a 64 bit version of windows but I'm simply trying to install the Bootcamp drivers on a 32 bit version of Windows.
    Is it possible the Mac Mini needs a 64 bit version of Windows installed under Bootcamp? I haven't seen this requirement mentioned anywhere.
    Appreciated all and any help that can be offered.

    Welcome to the Apple Support Communities
    That's because the Late 2012 iMac and Mac mini only supports the 64-bit Windows 7 version, so the drivers you downloaded are designed to work with the 64-bit version and you can't install them on a 32-bit version. Install the 64-bit Windows 7 on your computer

  • Windows prompting send error report or dont send

    when am using labview application windows prompting send error report or dont send can some one help in this..I did all re installation and windows update but no use..

    You will need to provide more details as we cannot see your computer screen. Does this happen every time you launch LabVIEW? What version of LabVIEW are you using? What version of Windows? Does LabVIEW crash? If so, what were you doing at the time it crashed?

  • Report a problem is not working on Windows 64 bit

    I just downloaded the latest 10.5.3.3 version of ITunes for 64 bit windows.  When I go to my purchase history, and click "Report a Problem" it just fires up the browser with the Apple Support page. http://www.apple.com/support/itunes/

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue with your purchase to the iTunes Store.
    Regards.

  • I recieve the following error when running an executable ("This VI is not Executable. The full development version of Labview is required to fix the errors"

    I recieve the following error when trying to build and run a labview executable. I am able to build the executable but when trying to run the executable, a pop up window comes up asking the user to select a dll. (please see screen shot attached). Once the DLL is selected, I get the error that This VI is not Executable. The full development version of Labview is required to fix the errors. (please see screen shot attached). I have also attached a snapshot of the project window.
    I have the professional development system
    I can run the main VI
    all the required DLL's are in the dependencies section of the project window.
    I am trying to find the root cause of this error but to no avail. can anyone give me a clue to what i am missing here. Any suggestions on where i should look to find the problem ?
    Thanks in advance to all labview users for your help
    Attachments:
    project window.PNG ‏36 KB

    other PNG
    Attachments:
    Broken Arrow on EXE.PNG ‏179 KB

  • In place upgrade to 2012 R2 fails, Setup can't continue. Your computer will now restart, and your previous version of windows will be restored.

    
    I have multiple Windows Server 2008 R2 machines in which I am attempting to do an in place upgrade to 2012 R2, and it is repeatedly failing.
    Setup gets all the way through, and it says Getting ready, followed immediately by an error saying: Setup can't continue.  Your computer will now restart, and your previous version of Windows will be restored.
    I am attempting to install:
    Windows Server 2012 R2 Datacenter (Server with GUI)
    x64 Date modified 3/18/2014
    I have found several posts, many discussing how disk space can be an issue, I have increased disk space so it shouldn't be an issue.  I have also made sure the only only partition on disk 0 is C: and system reserved.
    I have disabled all unessential services and went through and removed all unessential applications, and extras.  Still getting the error.
    Here is the update log
    2014-11-24 08:20:20:715
    888 ed8
    AU AU initiates service shutdown
    2014-11-24 08:20:20:715
    888 ed8
    AU ###########  AU: Uninitializing Automatic Updates  ###########
    2014-11-24 08:20:20:840
    888 ed8
    Report CWERReporter finishing event handling. (00000000)
    2014-11-24 08:20:20:840
    888 ed8
    Service *********
    2014-11-24 08:20:20:840
    888 ed8
    Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2014-11-24 08:20:20:840
    888 ed8
    Service *************
    2014-11-24 08:23:27:265
    892 9a0
    Misc ===========  Logging initialized (build: 7.6.7600.320, tz: -0500)  ===========
    2014-11-24 08:23:27:281
    892 9a0
    Misc  = Process: C:\Windows\system32\svchost.exe
    2014-11-24 08:23:27:281
    892 9a0
    Misc  = Module: c:\windows\system32\wuaueng.dll
    2014-11-24 08:23:27:265
    892 9a0
    Service *************
    2014-11-24 08:23:27:281
    892 9a0
    Service ** START **  Service: Service startup
    2014-11-24 08:23:27:281
    892 9a0
    Service *********
    2014-11-24 08:23:27:635
    892 9a0
    Agent  * WU client version 7.6.7600.320
    2014-11-24 08:23:27:635
    892 9a0
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