IE will load my excite home page but Firefox won't after following all of the suggestions , enabled cookies, java script and cleared cache.

Was working fine for years until virus scan today. It will pull up the site, but not allow me to access my personal home page. Running XP on one laptop and Vista on the other. Same problem with both machines after running scan. Only problem appears to be accessing my home page on excite.com. Have enabled both cookies and java script as well as clearing cache.
Can access excite home page on both IE and Chrome.

Thanks for the suggestion.Working my way through, but no success yet. excite.com comes up but as soon as I click on "sign in", I get the error screen even though I have enabled cookies and java script.
'''''The browser you're using is not allowing you to sign in to Excite.
Right now, your browser's settings are configured to disable cookies and/or javascript. In order to access your account, you must change your browser's settings to accept both cookies AND javascript. '''''

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Thanks for the suggestion.Working my way through, but no success yet. excite.com comes up but as soon as I click on "sign in", I get the error screen even though I have enabled cookies and java script.
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* https://support.mozilla.com/kb/Firefox+hangs

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The URL is not valid and can not be loaded in excite home page

Windows 7 64bit. New HP computer. I loaded firefox and use excite as my homepage. When excite comes up the page loads and about 7 or 8 seconds later a pop up appears with "The URL is not valid and can not be loaded" on it. I can't figure out what URL is not valid. It does it every time I refresh or come back to the homepage. It just did it again as I type this.
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* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

I have purchased an app, Jelly Defense, from the app store. It says downloaded on the computer but does not show up at all on the iPod. Restrictions are on and ready to receive. The Wi Fi says it's on too

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Hi romekm,
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[[How to fix preferences that won't save]] is a good reference if the cookies are not saving.
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