IE won't open Hotmail site sporadically

I have a user at a client site running Windows 7 Pro who is having a problem in IE. About 1/3 of the time when she goes to the Hotmail website, IE 9 won't load the site but displays a blank window except for a message about not being able to load
the page.
She says this happens every day, however it mostly does it after she has visited other websites first and then tries to open the Hotmail site. If she opens her browser and immediately goes to Hotmail, then it opens fine (or maybe rarely errors out, I don't
recall if she said that or not).
She has never had this happen with any other website and she can go to any other computer in her office and browse other sites and then go to Hotmail and it opens every time. So there is something on her computer that is doing this. I tried running ipconfig
/flushdns, emptying her browser cache, and setting IE to empty the cache when exiting. I checked her network settings and they're all good. I even checked her hosts file and there's nothing in it to cause this.
As I said, if she goes to Hotmail first when opening IE it always opens and more times than not she can visit other sites first and still open Hotmail. But at least 1/3 of the time Hotmail won't open if she visits other sites first.
Anyone have any ideas of what else to do? I don't see how any settings in IE could do this since surely a misconfiguration or a wrong security setting would cause Hotmail to not load -all- of the time, not just some times.
Jonathan

Google.ca
Is that one predictable or frequent enough that it is annoying enough to try the tests that I mentioned?   Then FWIW I would start by seeing if the following procedure would change the frequency of the problem.   In a cmd window enter:
ipconfig  /flushdns
ping -n 1  -w 1  -4  google.ca
ipconfig  /displaydns
E.g. the main idea is the ping -4  to see if avoiding IPv6  and caching an IPv4 lookup for IE to use changes your symptom.   FWIW in my case, according to the Time To Live value, I would have about 3 minutes to use that.  
If that helped you could make it a cmd file.  ;  )
However, notice that there is an immediate redirect to 
www.google.ca  where you would face potentially the same lookup issues, so you might want to just request that directly or change your ping procedure accordingly.
I put it down to being a glitch in the software that will be fixed at some point.
Don't hold your breath.   This symptom and its inadequate diagnostics have been present in IE for as long as I can remember (IE4 in NT4.)   Exacerbating it now is the proliferation of caching servers (for more aliases and more redirects)
and now in W8 evidence of increasing attempts at using IPv6.  I don't even know if my router let alone my ISP supports IPv6.   ;  }
HTH
Robert
I connected to the user's PC just now and tried running the commands you specified. The only change I made was in the ping. I ran the ping agains 4 or 5 websites before running ipconfig /displaydns. Hotmail.com along with a couple of other sites I visited
did not reply to a ping. But in the /displaydns they did "answer". Google.com showed the shortest TTL. Hotmail.com was quite a bit longer but not the longest of the sites I tried.
The thing is, today I could not reproduce the problem. I tried visiting several websites and then going to hotmail.com and it opened right up. I ran the set twice and hotmail opened both times. This does jive with what the user has said that it doesn't happen
all the time. She said it happened 2 or 3 times to her this morning (I don't know why she doesn't connect leave hotmail open). So I'm going to try again tomorrow. I told her in the meantime if it happens, to leave all IE windows as they are and call me if
she can.
Jonathan

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    Safari 7 on my MBP seems to have a problem with PayPal. It won't open the site and returns the "Safari can't open the page "https://www.paypal.com" because Safari can't establish a secure connection to the server "www.paypal.com"" message. I have reset Safari, erased cashes, erased history and added DNS servers to the lookup list. My other browsers find it fine, even on the same machine. I can go to my wifes iMac and it finds it fine even with Safari 7. I don't know what to do on this machine. Any suggestions? I haven't changed any security settings recently either and all recent updates have been done.

    Back up all data, then take each of the following steps that you haven't already taken.
    Step 1
    From the menu bar, select
     ▹ System Preferences... ▹ Date & Time Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
    Check the box marked
    Set date and time automatically
    if it's not already checked, and select one of the Apple time servers from the menu next to it.
    Step 2
    Triple-click anywhere in the line below on this page to select it:
    /System/Library/Keychains/SystemCACertificates.keychain
    Right-click or control-click the highlighted line and select
    Services ▹ Show Info
    from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
    Repeat with this line:
    /System/Library/Keychains/SystemRootCertificates.keychain
    If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.
    Step 3
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
    In the Keychains list, there should be an item named System. If not, select
    File ▹ Add Keychain
    from the menu bar and add the following item:
    /Library/Keychains/System.keychain
    From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu at the top, select
    When using this certificate: Use System Defaults
    Close the inspection window. You'll be prompted for your administrator password to update the settings. Revert all the certificates with non-default trust settings.
    Step 4
    Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
    Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
    Help ▹ Keychain Access Help
    from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
    Step 5
    From the menu bar, select
    Keychain Access ▹ Preferences ▹ Certificates
    There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to  CRL.
    Step 6
    Triple-click anywhere in the line of text below on this page to select it:
    /var/db/crls
    Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
    Step 7
    Reboot, empty the Trash, and test.

  • Why is it that I can open some websites and others won't open at all. It says below that the information is transferring from another site, but it never opens. Very frustrating.

    I open an e-mail, click on a link, and sometimes it will open, other times it won't. If the website is given in the e-mail, I can copy and paste the site into Firefox, and it will usually open, but I want to know why a valid link won't open. Other times, I will enter an address in Firefox and I get "done" at the bottom, but I'm looking at a blank page. I'm not a technician, just an operator, so it may be a setting somewhere in the millions of settings that are default or that I have changed, but I have no clue what is causing this. Another problem that only occurs with Firefox is that if I am filling out an online shopping cart, when I'm done, there is no button to click to finish the transaction. I have to open IE, go to the same site, make the same order, and the "submit" or "order" button is there. Why in IE and not in Firefox? Any help would be most appreciated.

    OK lets engage the brain here. A car is warranted from the maker of the car through the dealer that sells it.
    That warranty is clearly spelled out. 3 years parts and labor, 5 year power train, 10 rust through etc. It tells you how to obtain this warranty service.
    Find the warranty service conditions on Verizon Wireless and READ them.
    Now you go to Best Buy and buy a Television and hook it to cable vision or Fios and it breaks down and you want the company you get TV service from to fix it? Please get real.
    If you bought the device from Walmart or Best Buy or any major retailer they give you 15 days to return a defective unit. Then after that time it spells out your options. One of them is not to bring it back to them. They don't repair devices.
    Now Verizon Wireless is also a retailer, they give you 14 days to return it and after that they will assist in the warranty of the device through the manufacturer. Verizon does not make phones nor repair them.
    There is no customer courtesy outside of issuing a refurbished device if not physically broken and you send the other one back to complete the warranty process if under a year. If you have supplemental insurance then you go through asurian. That is pertinent information.
    Just because you don't like the reply does not make it correct.
    The updates come through Google, then HTC (Or other device makers), then to Verizon to push out to the devices. Verizon has nothing to do with the code of the update, nor anything regarding the devices. They provide a service of which is cellular and data services. If the devices cannot work on their service Verizon Wireless is not to blame.
    Good Luck

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