IE10 Windows7 - iTunes opens maybe 3 times and then it thinks i am a new user.  I ge the license agreement again.  Apple SR Techs cannot figure it out.  Does this have to do with IE10?

Windows 7 - installed IE10.  Now every few times iTunes is opened I get the 'user license' agreement as if i am a new user.  Apple SR techs have been working with me for weeks and have NOT solved this problem.  i have a iPhone 4S, but this happens before I even plug in.  Can you help?  Also, second question:
Also, I have two apple accounts (mistake) and apple says that they cannot delete the invalid one!  When I finally can get on iTunes it asks if I want to merge or replace - I am told to do neither (i am syncing by plugging in the 4S to my computer - i have Outlook).  SO... right now i am unable to sync.  SR Tech says having the 2 accounts is not the problem - actually - 2 techs said it was and 1 says it is not.  SO frustrating!  Is there a way to resolve this?
Thanks - CJ Texas

McAfee AntiVirus by any chance? See the thread Why does iTunes delete my itunesprefs.xml?
Not so sure about the suplemental question, but see Recover your iTunes library from your iPod or iOS device for tips to make sure you don't lose content from the device.
tt2

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