If a movie has been available to purchase or rent in iTunes but no longer shows up in "Search Results," how may I find the particular movie to purchase or rent?

I am looking for the best solution to this "problem" because I've experienced this before. Thank you VERY much to anyone who might be able to help me with this.

Also, if I know I've seen a particular movie on iTunes that's no longer available, what's the best way to contact Apple, Inc. to make the movie available so, I may purchase it? Thanks again to anyone who may be able to help.

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I can't sign into face time. My account has been verified and I have full wifi signal but it comes up with check network connection how to i fix this?

I can't sign into face time. My account has been verified and I have full wifi signal but it comes up with check network connection how to i fix this?

What IP does your iPad show as having?
Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.
Some folks have discovered that changing their DNS service fixes FaceTime connection issues.
The ideal way is to configure your modem/router with DNS service, but often settings in System Preferences/Network on your Mac will override the router settings. Try either of these;
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8. 8.8.4.4

HT1212 I was given an ipod and it has been disabled and I have tried to hook it up to itunes but it won't sync....how can I reset the whole thing so I can use it?

I was given an ipod and it has been disabled and I have tried to hook it up to itunes and it won't sync

Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

I have an iphone 3GS, problem is, it was updated so its has the latest version, now problem is: i was trying to activate it thru itunes but it is showing that "THERE IS NO SIM CARD INSTALLED ON THE IPHONE YOU ARE TRYING TO ACTIVATE" HOW IS THIS POSSIBLE??

I HAVE AN IPHONE 3GS AND ITS NOT REGISTERING TO ITUNES ITS HAS A SIM CARD ON IT, at&t AND TMOBILE (I TRIED) BUT IT IS SAYING SAME THING THAT "there is no simcard installed on the iphone you are activating" i tried TO PUT at&t AND TMOBILE OR VERIZON STILL DOESNT WORK?PLS. HELP GUY I NEED YOUR PROFESSIONAL OPINION

Take it to an Apple Store and have it checked out. You could have a hardware issue there if the SIM is not being recognized.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

I have a MBP Retina and in the office I use it with a Monitor Sony LMD-2450W connected through AMD Port to VGA. After installing 10.9.2 the resolution in the monitor has been downsized to 4:3 (and 1280x960) instead of its 16:9 display. Anyone know how to

I have a MBP Retina LCD (resolution 2880x1800) and in the office I use it with a Monitor Sony LMD-2450W connected by VGA. After installing 10.9.2 the resolution in the monitor has been downsized to 4:3 (and 1280x960) instead of its 16:9 display. Anyone know how can I change the resolution manually?
Display shows only 3 different resolution if I choose "scaled" but none use the full area of the monitor.
Thank you
Marco

This has been an ongoing problem with external monitors that predates 10.9.2. I wrote various tips on different methods here, though the best is probably the hot corner one:
http://applehelpwriter.com/2014/01/25/how-to-correct-the-external-monitor-resolu tion/
(note: this links to my own personal website and is not endorsed by apple in anyway)

I have Firefox 5.0 and I noticed that in the Help-About 5.0.1 has been available. i did the update.. but after couplu of days the changes haven't been done and my FF changed to 5.0

I have Firefox 5 and I noticed that in Help->About 5.0.1 has been available, So i did the update. Yet when I check in the About Firefox box it says I have FF 5 and it is up to date. What could be the issue?

The update for Firefox 5.0.1 was only offered for Mac OSX due to fixes for the new 10.7 Lion operating system and to fix problems in Firefox created by Apple's recent update for 10.5 & 10.6. Windows and Linux Firefox 5.0 installations can't be updated to 5.0.1 - there's no need to update them.
Yes, 5.0.1 is what is being offered as the latest version for download & fresh installation for all three platforms, because the full download version needs to be the same for all platforms due to the way that server works. Firefox 5.0.1 for Mac OSX is different than 5.0, but on Windows and Linux they are the same, except for the number.
Yep, sounds confusing - I had to read the blog explanation 3 times before it sunk in why Mozilla did what they did.

I have received email saying my Apple ID has been used to purchase a Camera from AppStore,purchaser was from Poland.I have not purchased such item, am being asked to verify my details/password etc.Is this Junk mail or spam?

Have received email saying my Apple ID has been used to purchase a Camera, the purchase was from Poland. It is asking me to verify me details and change password etc.
This email went into my Junk Mail.
Question is...do I just ignore it or what?

Scam, as in phishing email.
http://www.macintouch.com/readerreports/security/index.html

I would like to know if you have to back up a macbook hard drive, can I use a external hard drive that has been previously used to back up several pc 's, or is it best to have a separate external drive for the Mac?

I would like to know if you have to back up a macbook hard drive, can I use a external hard drive that has been previously used to back up several pc 's, or is it best to have a separate external drive for the Mac?

In the Mac side of things, backups usually come in two flavors: clones or incrementals.
A bootable clone is a bit-for-bit copy of all essential files in the startup volume. If using the Lions, clones can be made using CarbonCopyCloner or just plain old Disk Utility. These backups represent the safest protection of your info, but take the longest to do. Recovery is an inverse process: you copy the clone back into the internal drive.
Incremental backups start with a complete backup of the startup volume and only copy whatever changed from the previous run. OS X includes the fully integrated Time Machine backup utility to do this. It is extremely easy to do and takes the least amount of time. Recovery is another matter altogether since you have to start with a freshly installed instance of the OS and have to apply all intervening backups to bring the result to the latest saved version.
As for where the backup takes place, the recommended media is an external dedicated drive or drives connected via the fastest interface available on your Mac: Thunderbolt, USB3, Firewire, or USB2. Network-based backups, wired or wireless, are attractive but may not offer the same performance and hence take longer. Also important to note that the entire drive need not be completely dedicated to a single backup. The Mac's EFI firmware infrastructure allows for an unlimited number of partitions on a hard drive and each can be used for either type of backups.
Holler if you need specifics on how to do each. This was just an executive summary.

My ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

just219, note that terms of use of this forum includes:
Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
For peterevs169
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I am using Adobe XI Pro and in various parts of the document there is brown / biege lettering when on the document it shows as black. My printer guy has been in and checked it out top to bottom and that part is fine. I have tried to print the same docum

I am using Adobe XI Pro and in various parts of the document there is brown / biege lettering when on the document it shows as black. My printer guy has been in and checked it out top to bottom and that part is fine. I have tried to print the same document and it comes out fine. Any ideas ? Using Windows 7 Service Pack 1

Sorry my bad. I have tried to print the same document on another printer and all the formatting is fine.

Getting error message that states itunesexe has been set to run in compatibilty mode for an older versions of windows for best results turn off compatibility mode for itunes before you open it .How do i turn off compatibility mode?

recieved error message that states" itunes exe has been set to run in compatibility mode for an older versions of windows for best results turn off compatibility mode for itunes before you open it. How do i access compatibility mode and turn it off ? Believe i have Windows 7.

Try the following document, only be sure that none of the boxes in the compatibility tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

My daughter has been using my iTunes account to buy music and apps. I now want to set up a separate iTunes account for her, with a different login. How can we transfer the music and apps she has already bought to her new iTunes account?

My daughter has been using my iTunes account to buy music and apps. I now want to set up a separate iTunes account for her, with a different login. How can we transfer the music and apps she has already bought to her new iTunes account?

Hello, thank you for your prompt answer. I did have an idea that Home sharing might be the answer but could not quite figure out how to do it. I have enabled home sharing in my iTunes account, put in username and password, clicked on creat etc. But the homs sharing icon doew not appear in the left side of iTunes. So I got stuck. Any further ideas?

TS3988 My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.

My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.

Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email.

TS3988 My husband changed the Apple ID on our computer. For some reason, iCloud has the old Apple ID and it won't let me change it. I've been locked out of my iPad twice and had to restore it because of iCloud. How do I change the Apple ID (not the pas

My husband changed the Apple ID on our computer. For some reason, iCloud has the old Apple ID and it won't let me change it. I've been locked out of my iPad twice and had to restore it because of iCloud. How do I change the Apple ID (not the password)?

In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

HT1212 Mar 26, 2013 10:06 AM my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

my ipod touch 5th generation has been locked out. it now says on itunes that i need to know my passcode in order to sign in with itunes on the computer..but i dont know my passcode so i cannot get on my itunes to reset my ipod because it said i need to know my psscode, but i dont know it. please help me

If you're unable to do the Restore, go into Recovery Mode per the instructions here.

If a movie has been available to purchase or rent in iTunes but no longer shows up in "Search Results," how may I find the particular movie to purchase or rent?

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