If A VERIZON AGENT does not respond and fix this then I am switching back to COMCAST

I pay OVER TWO HUNDRED DOLLARS A MONTH for all these channels and every weekend when I have my only two days off to relax and watch these channels (that I pay an arm and a leg for!) ARE NOT WORKING.
I have been taking pictures for MONTHS of the error messages I get on various channels (both basic cable channels and paid movie channels!). I have a .zip file all ready to email to show my proof of the non-working channels that I am paying for.
Today, I've just had enough. I want reimbursement and I want this problem fixed. Technicians have come to my house and the problem still persists. Is it too much to ask for something that I pay my hard-earned money for to work properly???
I will be switching back to Comcast if this problem is not resolved.

I would contact Verizon via twitter (@verizonsupport).
I have had the most success that way.
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Hi Andy. Can you give us some information?
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Message was edited by: Demo

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If A VERIZON AGENT does not respond and fix this then I am switching back to COMCAST

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