If Adobe Digital Edition 4.0.3 is open and no book is opened, it crashes when minimizing the window

I am trying to find a fix for this issue and I saw on a lot's of post, that people are having the same problem as I am with Adobe Digital Edition 4.0.3. If I open Adobe Digital Editions 4.0.3 with no book opened and I minimized the window, then it crashes and it give's me the following error message:

note to moderator - this is MY response to MY own posting. How can this be a duplicate.
success. ADE 4.0 is to be avoided. It crashed after my solution.
The solution is trash the activation.dat preference file.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
I reinstalled ADE 3.0 and life is good.
The Error getting License. License Server Communication Problem: E_ACT_NOT_READY

Similar Messages

I was able to print from adobe digital editions up to two days ago and now I do not have the option to print. The "Print" option is greyed out. Please help.

I was able to print from adobe digital editions up to two days ago and now I do not have the option to print. The "Print" option is greyed out. Please help.

Printing Expiry option might be set by the Publisher at server level. Right click on the book and select Item Info to know about the book permission.

Adobe Digital Edition 4.0 doesn't run and a message appears

Hello, ADE doesn't open and this message appears. What is the solution or which other software can I use? Thank you.

note to moderator - this is MY response to MY own posting. How can this be a duplicate.
success. ADE 4.0 is to be avoided. It crashed after my solution.
The solution is trash the activation.dat preference file.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
I reinstalled ADE 3.0 and life is good.
The Error getting License. License Server Communication Problem: E_ACT_NOT_READY

Adobe digital editions will not respond or open please help!!

I really just need help getting the adobe reader to respond and open. I tried uninstalling and reinstalling multiple times. I tried restoring the settings. I tried troubleshooting and changing the settings. All it does is give me an error saying it stopped working everytime I try to open it. Please respond if you really know what your talking about thank you.

There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

If I deleted a book icon in Adobe digital editions, how do I find it and how do I return it to library?

Where do I find a deleted book and how do I return it to library?

Launch ADE.
Connect Kindle.
Once it shows up inside ADE
Click and drag on of your ebooks from the library then drop it over the KINDLE icon.
Goodluck,
Chesterr

How do I uninstall Adobe Digital Editions 3 (for Mac)???

Dear kind, knowledgable Adobe Staff member-
As a user of SEVERAL Adobe products, I am really NOT loving the fact that there is NO CLEAR answer that I can find here (OR even in doing a Google search) for how to completely REMOVE/UNINSTALL Adobe Digital Editions 3 (for Mac)...and there are a couple/few UNanswered Adobe Communities posts (such as this one) asking this SAME question!
If you're going to create an installer for the MacOS platform (which does NOT have the built-in Winblows uninstall "feature"), then PLEASE DO either include a uninstaller tool (either installed during the install process, built into the installer as an option, OR have clear, official, and easily accessible step-by-step instructions on how to do this!
You've lost ANY shot of my returning to ADE software by not having these features...please do help me re-instill some "faith" in your company's responsiveness to the current LACK of support that I am experiencing in attempting to remove this unwanted software from my computer!
Cordially,
Albe Sure

I DO very much appreciate the swift effort at attempting to help...but that is NOT a working resolution for me.
1) As I was very clear on in my OP and title, I am seeking assistance with uninstalling Adobe Digital Editions 3 (for Mac)...
2) BECAUSE Adobe is distributing this software as an "installer", I am not even going to begin to trust simply deleting the Adobe Digital Editions 3 app from my applications folder...no way! I want to thoroughly remove ALL TRACES of this application (EVERYTHING that was installed by the installer, or later by the application itself, onto my computer. Simply deleting the app fro my my applications folder will NOT be sufficient to achieve this goal.
3) As the name would suggest (and the step-by-step instructions would collaborate, the CC Cleaner Tool is only for Creative Cloud installation and removal problems (and to the very best of my knowledge, Adobe Digital Editions is certainly NOT a CC program.)
"A" for effort, but not so much on providing a relevant/working Adobe Digital Editions 3 (for Mac OS) uninstall/removal suggestion(s)...STILL looking for a working solution!

Adobe Digital Edition Errors/Troubleshooting

When installing Adobe Digital Editions, I received a corruption error message."
This occurs because the installation software coming from Adobe's Web site is unable to communicate and pass information through your companies Firewall or PC security to save to the computer, or there is potential that your network is "locked down" limiting the accessibility on the PC to install or uninstall software.
Resolution: http://www.naic.org/documents/account_manager_ADE_Install_Assistance.pdf
"I'm having problems opening my electronic documents."
The Electronic documents cannot be opened by Adobe Reader, they can only be used with Adobe Digital Editions. Be sure that Adobe Digital Editions was successfully installed and the File type associations are set correctly for your machine.
Resolution: http://www.naic.org/documents/account_manager_ADE_File_Type_Vista.pdf
http://www.naic.org/documents/account_manager_ADE_File_Type_WinXP.pdf
"I downloaded my publication but now can not access it in Adobe Digital Editions."
You may have "Authorized Computer" after initially downloading Adobe Digital Editions as "Do Not Authorize". The publication you downloaded is licensed for a different user account and can not be opened under your authorized ID.
Resolution: Uninstall Adobe Digital Editions and reinstall. Do not authorize the computer, then contact an NAIC Representative to assist you in obtaining your publication.
If you are getting error "E_ADEPT_REQUEST_EXPIRED http://adeactivate.adobe.com/adept/Activate 2010-04-11T06:51:59-07:00%20(1270993919000)%20is%20before%202010-08-11T06:21:57-07:00%20( 1281532917795)"
Resolution: Please check your system date and time is set correctly, most likely it will fix problem.
"I am getting the error 'Error getting License: License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER' when opening Adobe Digital Editions."
This error message is a result of a several different issues:
User has installed an Adobe ID on more than one machine
User has modified the clocks on their computer
User has modified their account from a "Do Not Authorize" to an "Adobe Activated ID"
User has uninstalled and re-installed Adobe Digital Editions, but the installation is not being completely removed from the computer.
Resolution: Follow these steps:
Uninstall Adobe Digital Editions using one of these two methods:
Start > Programs > Adobe > Adobe Digital Editions > Uninstall
Start > Settings > Control Panel > Add Remove Programs
Initiate Uninstall
In order to remove all remnants of Adobe Digital Editions / Adobe Adept from the machine a "Registry Edit" will need to be performed:Start > Run > Regedit
Search for HKEY_CURRENT_USER > Software > Adobe > Adept and Delete the full "Adept" folder
Remove only the structures that are under the "SOFTWARE" extensions. This will remove the Adobe ID / License and Activation Keys
Clear any outstanding tasks that may be associated to Adobe Digital Editions downloads
C:\data\my digital editions
C:\my documents\my digital editions
Delete any documents within these folders:
Restore > Tasks
Restore > Failed
Re-install Adobe Digital Editions
Ebook associated with different user account:
You will need to work with their publisher tech support to get a new .acsm file/download link which has not yet been associated with a particular user and then activate your computer with the new Adobe ID. Please refer to the below forum link, if that helps.
http://forums.adobe.com/thread/544883?tstart=0
"I need to deactivate my Adobe Digital Editions ID/Password."
Resolution: Follow these steps to remove the Adobe Digital Editions ID/Password:
Open Adobe Digital Editions
Press CTRL+SHIFT+D (Win) and CMD+SHIFT+D (Mac)
Deauthorize Computer screen will appear explaining – "Are you sure you want to deauthorize this computer? If you have protected items in your Digital Editions library, they may no longer be readable."
Select Deauthorize
After selecting "Deauthorize" – a message appears stating "Your computer was successfully deauthorized. Restarting Adobe Editions will require you to reactivate your computer."
Click on "Quit"
Adobe Digital Editions will close
Double-click on the Adobe Digital Editions shortcut to reopen.
The Setup Assistant will appear, click "Continue"
Select the option "Don’t Authorize Computer"
Click "Activate"
Click Continue at the "Warning" screen
Select the option "Finished"
Open Adobe Digital Editions - Previous products downloaded should now be available. If items are not or an E-LIC error is identified, a "uninstall" and "reinstall" may be required
Authorizing your ereader with ADE
In most cases you can register your ereader quickly and simply. IF the following instructions do not work, please contact our ereader manufacturer directly.
1. Connect your ereader to your computer.
2. The ADE Authorize Device window will pop up. [On rare occasions where the pop up does not happen automatically, please try pressing CTRL + SHIFT + E after connecting your ereader.]
3. Click on Authorize Device.
4. ADE should now recognize your ereader, and will list it within the “Bookshelves” area of the ADE window.
Note: Nook readers come with an Adobe ADE type directory preinstalled. It MUST be deleted from the Nook before ADE will recognize the Nook. Delete the directory from the Nook. Fire up ADE and everything works perfectly!
For error: "E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 552:8552:8552 urn:uuid:5268ee4f-5511-4b47-b668-f42b089db9c0"
Resolution: Open a ticket from Adobe Support Portal and request to reset the ADE activation limit (happens when you try to activate the device/computer more then 6 times). Include the error message and the Adobe ID used to activate ADE.
Ctrl+shift+T will enable error logging and can be used to find the issue with the complicated errors by Adobe specialist.
If you get error: E_AUTH_FAILED http://adeactivate.adobe.com/adept/SignInDirect email address
Resolution: Try signing in at Adobe.com and confirm the Adobe ID is working fine. If the Adobe ID is not certified it will show this error.
Further help with ADE
Adobe have an excellent FAQ page which should point you in the right direction;
www.adobe.com/products/digitaleditions/faq (press F1 in ADE)
Note: There is no free Live Support for the free products but you can open a ticket at Adobe Support portal.

Set your Computer to work with our eBook provider
1. Download and install Adobe Digital Editions. This software requires Flash.
2. Open up Adobe Digital Editions. It will ask you to activate your software with an Adobe ID.
3. If you create an Adobe ID:
a. You may download the book to more than one computer as long as the computers all
use the same Adobe ID. (Up to 6 computers can be activated using one Adobe ID.)
b. You can transfer your eBooks only to Nooks that are using the same Adobe ID.
4. If you decide to continue anonymously:
a. You will not be able to transfer eBooks to your Nook!
b. You may only download to one computer.
c. You can activate an Adobe ID at any time. However, you may lose the rights to see any
eBooks that were downloaded previously.
5. We recommend that you create an Adobe ID. Follow the steps to do so.
6. Activate your Nook by plugging it into your computer with Adobe Digital Editions open.
7. Adobe Digital Editions will detect your Nook and ask to activate it using the same Adobe ID as
your copy of Adobe Digital Editions. Follow the prompts. (It may take a few minutes for Digital
Editions to see your Nook.)
Getting your eBook on to your Nook
1. Open up Adobe Digital Editions.
2. Plug in your Nook. If you have not previously set it up, Adobe Digital Editions will ask to register
your Nook using the same Adobe ID as your Digital Editions.
3. Your Nook will appear on the left under Bookshelves.
4. To transfer your eBook to the Nook, click on your previously downloaded eBooks and drag them
to the Nook icon. The book will transfer.
5. Unplug your Nook.
6. To find your new eBook, go to My Library.
7. On the touch screen, scroll up until you see My Documents.
8. Your new book will be in My Documents.
9. Enjoy!

How do I download Adobe Digital Edition 3.0 to an IMac 10.6.8??

How do I download Adobe Digital Edition 3.0 to an IMac 10.6.8?

You'd better ask in the Digital Editions forum, Adobe Digital Editions. This is the Reader one.

Can't transfer book to device - Mac Adobe Digital Edition for kobo

Everytime I try to transfer a book in my library (downloaded from the public library) to my ereader it has an error and unexpectedly shuts down. Help?
Process:         Adobe Digital Editions [365]
Path:            /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier:      com.adobe.adobedigitaleditions.app
Version:         4.0.2 (1)
Code Type:       X86-64 (Native)
Parent Process: launchd [125]
Date/Time:       2014-11-15 18:54:19.212 -0500
OS Version:      Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report:          48721 sec
Crashes Since Last Report:           12
Per-App Interval Since Last Report: 8238 sec
Per-App Crashes Since Last Report:   11
Anonymous UUID:                      1852EA96-E1BF-4C2F-A79E-034FD3D2E3A7
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
    __TEXT                 0000000102bda000-00000001033df000 [ 8212K] r-x/rwx SM=COW /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Application Specific Information:
objc[365]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.adobedigitaleditions.app 0x0000000102e32ae1 DRMDecryptor::MakeFilterContext(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 355
1   ePub3.dylib                   0x0000000103df0815 ePub3::FilterChainSyncStream::FilterChainSyncStream(std::__1::unique_ptr<ePub3::ByteStrea m, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>) + 339
2   ePub3.dylib                   0x0000000103df2bc8 _ZNSt3__110shared_ptrIN5ePub321FilterChainSyncStreamEE11make_sharedIJNS_10unique_ptrINS1_ 10ByteStreamENS_14default_deleteIS6_EEEERNS_6vectorINS0_INS1_13ContentFilterEEENS_9allocat orISC_EEEERNS0_IKNS1_12ManifestItemEEEEEES3_DpOT_ + 134
3   ePub3.dylib                   0x0000000103df1901 ePub3::FilterChain::GetSyncFilteredOutputStreamForManifestItem(std::__1::shared_ptr<ePub3 ::ManifestItem const>) const + 433
4   ePub3.dylib                   0x0000000103da8995 ePub3::Package::SyncContentStreamForItem(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 265
5   ePub3.dylib                   0x0000000103db9ec6 ePub3::ManifestItem::ReferencedDocument() const + 182
6   ePub3.dylib                   0x0000000103d9bbfa ePub3::PackageBase::NavTablesFromManifestItem(std::__1::shared_ptr<ePub3::PackageBase>, std::__1::shared_ptr<ePub3::ManifestItem>) + 122
etc...

please let us know, book type that you are trying to transfer (pdf or epub)
you can check this at:
1. Open the file in Adobe Digital Editions.
2. Select the book that you are trying to transfer.
3. Go to File -> Item Info
4. Check Location.
You will see the file extension (pdf or epub)
Thanks

How do I change my device authorisation details in Adobe Digital Editions?

I recently changed my email and have updated my Adobe ID but Adobe Digital Editions still holds the old ID and doesn't seem to give me an option to change. There are no instructions or FAQ's about the issue - only how to set an ID etc up. The only thing I've thought is to delete ADE from my computer and reload it, but I don't want to lose the books I have on there already....
Cheers

Do you want to de-authorize your ADE and Authorize back with your new account?
To De-authorize:
Go to Library view mode
Press Ctrl+Shift+D
To Authorize:
Press Ctrl+Shift+U
To know more about ADE and other shortcuts , download Getting Started with Adobe Digital Editions
Note: If you De-authorize and account and authorize again with a different account, you can't read the book already downloaded with the older account. You can also have a look at, http://www.datalogics.com/pdf/doc/acs/JointAccountGuide.pdf .

Adobe Digital Edition freezes after downloading a book via -acsm file

Hello,
Three hours ago I have downloaded the Adobe Digital Edition (ADE) so that I can read a book for my studies.
I use Win7 on my netbook.
I fully authorized it, downloaded the .acsm file, unblocked it in the properties and opened it with the ADE.
A smaller window popped up saying: Fulfilling[book name] and a progress bar went up to 100%. Then it dissapeared and the ADE froze in a fashion that it can be moved around and minimalized, but nothing else.
Eventually, after about 30min I closed it via task manager.
I've already spent three hours digging through the forums instead of studying so any help is appreciated.

I am also having this problem. Did you find a solution?

Reader for Adobe Digital Editions 3.0

I currently use Adobe Digital Editions 3.0 in order to read epub books from my local library. Is there an add in that will read the book (audio) to allow a visually impaired person to listen to the book? If so I need instructions to make it work. Thanks!!

I would like to apologize for my tardiness, a Lady that stole my heart 50 years ago finished her job and went ahead of me to get our next place ready. I am so lost without her. I finally realized how upset she's going to be for me not helping or at least pitching in, This is my first evening back.
Let me show you what I bring to the table tonight my friend, http://www.freedomscientific.com/jaws-hq.asp
Now at this address I have only 2 versions available:
JAWS Purchasing Information
JAWS Professional: $1,095
JAWS 64-bit Professional can be used with 64-bit versions of Windows 8, Windows 7, Windows Vista®, and Windows 2008 Server.
JAWS 32-bit Professional can be used with the following 32-bit operating systems: all 32-bit versions of Windows 8, Windows 7, Windows Vista, Windows XP Professional, Windows XP Home, Windows XP Media Center Edition, Windows 2008 Server, and Windows 2003 Server.
Add access for Remote Desktop, Terminal Server/Citrix: $200 (JAWS Professional only)
JAWS Standard: $895
JAWS 64-bit Standard can be used with 64-bit Home, Home Basic, and Home Premium versions of Windows 8, Windows 7, and Windows Vista.
JAWS 32-bit Standard can be used with 32-bit Home, Home Basic, and Home Premium versions of Windows 8, Windows 7, Windows Vista, and Windows XP Home.
Note: While JAWS supports the Windows XP Media Center Edition operating system, support for Media Center applications is limited to areas where Microsoft Active Accessibility® has properly exposed adequate information.
That's what I found in my original search, but there are 2 demos is see: a free 32 Bit Demo and a free 64 Bit Demo
So thats what I' ve found dzrtblssm, OH, I'm originally from Sweetwater, TX. I live at the edge of Dallas and Mesquite, TX
Is there a reason you are still on Windows 7?
I hope to hear from you Thank You!
Message was edited by: Blackhorn33

Updated book download problem in Adobe Digital Editions

Problem:
I have downloaded a book in Adobe Digital Edition. it downloaded successfully. But after some days vendor emailed me to re-download the same book, becuase it has some invalid content. I tried to re-download the book, but it is showing old book. On the other hand i download the same book on another computer, i got new book. is it Adobe Digital Editions problem or something else?
Any help would be highly appreciated.
Thanks

You need to download the book, which will come as a .acsm file which is a pointer to the content rather than the content itself.
You then need to open the .acsm file with ADE; that will force download of a .epub file which contains the real data (encrypted if it is a DRM book).
You may well then find that you have two copies of the book on your computer and showing up in ADE, both the old and the new.
You can delete the old one if you are sure you don't need it.

Downloaded document cannot be opened in Adobe Digital Editions, error is #2038

I have downloaded a document for Adobe Digital Editions, but it cannot be opened, error is # 2038, what to be done ??

Hi minczel,
The #2038 error indicates that ADE cannot get to Activation server. This generally happens because of either system or application level firewalls disallow access to the Adobe activation site (http://adeactivate.adobe.com/adept/)
Try disabling the firewall and check.
You might also want to refer to the solution mentioned in the thread : Error # 2038
Regards,
Rave

All ebooks in Adobe Digital Editions Disappeared

Thought I had lost all my ebooks when I opened Adobe Digital Editions to find a blank library. For future reference for anyone else who experiences the same, follow this advice:
Next to 'Library' click on the downwards pointing arrow.
In the drop down menu click on 'Add item to library' which will open up your 'Documents' folder.
Open the folder called 'My Digital Editions'
Select the ebooks you want to restore to your Digital Editions library and click 'open' which will put the ebook(s) back into your library.

Perhaps my instructions weren't very clear. If you click on 'Library' in Adobe Digital Editions, which has a little arrow next to it, you will see a drop down menu. In the drop down menu, click on 'Add item to library Ctrl + O' and the My Digital Editions folder will open. In this box, select the ebooks you want to restore to your Adobe Digital Editions Library and then click 'open'. This will restore your ebooks and you will no longer see a black / blank library.
I re-loaded Digital Editions as well, before I located my ebook files in the 'Documents' folder. So re-installing the program shouldn't delete your ebooks, they should stay on your computer in your documents folder!

If Adobe Digital Edition 4.0.3 is open and no book is opened, it crashes when minimizing the window

Similar Messages

Maybe you are looking for