If Adobe wants me to repeat myself, here goes -----

PSE 10 frequently puts completed picture in Unavailable format.  Have been able to put that into Paint and go on as usual.  Now put picture into a Paint icon file and that's the end of it.  Any ideas will be seriously considered.

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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