If an Iphone4s is stolen, and the person took out my SIM card and restored it to factory settings, can my service provider still track it? I don't know my IMEI number if that is needed
someone stole my friend's Iphone4s today, and I want to know if it can be traced if the person took out the SIM card and restored it. I also want to know if her service provider can block the phone from use if there is no SIM in there and it is restored. thanks.
It cannot be traced. The service provider can block registration of the phone if it is a US carrier based on the IMEI. If you have the serial number Apple can tell you the IMEI. However, many stolen phones are shipped to other countries, where IMEI blocking for phones from other countries may not be honored. And a sophistcated thief or fence can change the IMEI.
If your friend did not have a passcode lock on the phone they should immediately change all passwords for email, twitter, facebook, bank sites - essentially anywhere that they use a password. Even if the phone had a passcode lock it is safer to change the passwords.
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Hello! Just connected a used iPhone to iTunes for the first time. I'm trying to restore it to factory settings/default. The phone is connected via Wi-Fi and is updated to the most recent OS that the phone allows. The computer is also connected to the internet. But I still get the error: "itunes could not contact the iphone software update server because you are not connected to the internet." I also connected via iTunes and authorized the computer, but still have the same issue. Really, all I need to do is completely wipe the phone and start from scratch for safety's sake.
Help?Did you check your security software settings?
Third-party security software might conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that might be caused by your security software. -
I upgraded the operating system on my MacBook Pro from Snow Leopard to Lion via the web. Now I need to erase the hard drive and restore it to factory settings, so that I can pass it on. How do I accomplish this? When I insert the Mac OS X install disk, the only option is to erase the free space. Any insight would be appreciated.
Thank youYou need to boot off the original Snow Leopard DVD's that came with the system.
Once you are running off of the DVD you will be able to do a clean install of SL
To boot off the DVD with the system up running Lion insert the DVD. Open Sytem Preferences->Startup Disk and select the DVD then restart the machine.
Message was edited by: Frank Caggiano -
I didn't back up my iphone 4s and it reset to factory settings can I retrieve my info
i didn't back up my iphone 4s and it reset to factory settings can I retrieve my info
In you case, the only way is to use data recovery app to get back your lost photos, so the chance is uncertain. It depends on how smart the app it's. The good news is that most of the apps allow you to try them out. You can test them out by yourself. The steps are:
Install data recovery app on your computer
connect your iPhone and allow the app scan iphone
display scanning result
choose local folder to store recovered items
You can choose to recover your photos from local disk, iTunes backup or icloud. More details can be found out here. -
I have restored my phone to factory settings and took out my sim card
I have restored my phone to factory settings and took out my sim card how do I know it has erased everything? i am going to be giving it away so I want to be sure this is done right. When I turn on my phone it now asks what language and so Im pretty sure I did it right. Any thoughts??
Then they're gone for good, if they're not in your backup.
This is why is is STRONGLY recommended to use your phone as Apple intends: synch your contacts with a contact manager program on your computer or with a cloud service, and import your photos taken by the iPhone to your computer as soon as possible. -
Some please help me. I tried to re start my iphone 4, but it went something wrong. instead of it turned black and tunred on again. it like a gray color. When i took out my card i can see the light inside it. what should i do turned it back on again..
At the AT&T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs. -
iPod first stopped updating/downloading apps, then shut down completely. Finally got around to plugging it into our home Mac and restoring it, which all seemed to go fine. However the screen is still unresponsive, I have tried turning it off and on again etc.
Thank you for the speedy reply! I suspected it to be a hardware fault but found a lot of people online had experienced the same problem. What should I do? Obviously it is well out of warranty and the battery is literally brand new. Seems a sad waste if it cannot be repaired. I've yet to find a definitive answer or what to do, be it contact Apple etc....
Again, many thanks for taking the time to help. :-) -
This might be a stupid question but I'm quite concerned that my phone bill will be sky high because of it.
Hi mlemonache,
Here's a blip from the IOS Message support site:
On iPhone, if iMessage is unavailable, the message may be sent as SMS or MMS, depending on content. Carrier messaging rates may apply. You can adjust this behavior in iPhone at Settings > Messages > Send As SMS. Messages sent using iMessage appear in a light blue bubble, while messages sent using SMS or MMS appear in a green bubble.
Here is a link to the site:
http://support.apple.com/kb/HT3529
Hope this helps!
Cheers,
GB -
My IPOD Classic is not synching to my itunes library so the songs in the library are not placed into my IPOD. This happened subsequent to my laptop crash and it was restored. I downloaded Itunes and was able to transfer songs and I also imported music from cds into library. However, when I click on SYNCH nothing happens and the songs in itunes library are not imported into my ipod.
Please assist. Thanks.Are they configured to sync to your iPod from under the iPod's music configuration tab in iTunes? See this article for more help and assistance on syncing music to your iPod Classic.
Syncing music to iPod or iPhone
B-rock -
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Sooner or later, you will need to have those install disks, so you or your friend need to call Apple, give them the serial number of the machine and ask for replacement disks which should be sent out for a nominal fee. Other than that, you could also buy Snow Leopard retail disk at various resellers or Apple store online for $29.
You will need that disk because: if you want to update to Lion and you purchase it at the app store, the license for it is not transferable, so if you ever sell that Mac, you are required to uninstall Lion and reinstall the original system (which you will need the disks for). The disks also include diagnostic/repair software.
So, it's best to have the disks; and, if you do purchase and install Lion, make sure you make a complete backup - bootable clone or Time Machine just in case. -
It is driving me crazy! Can someone please tell me how to fix it!
Did you set it up as new device without using the latest backup afterwards?
How to back up your data and set up as a new device -
My iTouch is frozen. I have rebooted it, restored it with backup and restored it to factory settings. It works for a week or 2 and then freezes again. Now it just will not unlock.
pop the sim card out...
full restore, will wipe out the system & lock code...
resync with your data, and you should be good... -
My wife was given a 5s and she sent her 4s to her daughter in Thailand to use. The problem is the 4s needs to have the imei number unlocked. We need assistance on how that can be done. We are long time Verizon customers.
Your daughter will have to send it back to you. You will have to reactivate it on you line. You will then have to request to have it unlocked. See THIS thread for more information.
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Quickest place to look is in the label attached to the box the phone came in.
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