If anyone can shed some light on this I would appreciate it.

For starters my laptop is getting almost 3 years old and the hard drive was filling up. I decided to reformat and move my itunes and subsequent music folders to an external hard drive. I left it on my external and then I left for a 2.5 month deployment with the US Navy. Upon coming back my external no longer had anything saved on it and i cannot locate my music folder from itunes anywhere on my computer. Is there anyway i can retrive the music that i have been legaly purchasing off itunes over the past 3 years. There are still purchase receipts on my itunes account. Anyone have ideas... or am I s.o.l.
thank you in advance for any information.

A CTI Port is a virtual port. It is analogous to a trunk line in a traditional ACD or PBX setting. i.e The CTI Port allows access to the Post Routing capabilities of the IP-IVR.
A CTI Route Point is a virtual device that can receive multiple simultaneous calls for the purpose of application-controlled redirection. Once a CTI Route Point has been created, lines (directory numbers) can be added and configured. Applications that use CTI route points include the Cisco IP Interactive Voice Response (IP-IVR) system and Cisco JTAPI with ICM. Calls are directed to CTI Route Points, which subsequently route the call to an available CTI port, the front end of the application. A CTI Route Point is the number a caller dials to access the application. A CTI Route Point must be configured for each application.

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                    }else if (age>= 60 && age <=69 && amount >=0 && amount <=4) {
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