If cant remind security answers to give permission to a new pc on doing purchases at itunes, what can i do?
I need to give permission to 1 of 5 computers for doing purchases at itunes but i've been asked to answere two questions but even I've tryed diferent answeres, i can't get the right ones, I mean, I forgot the way I type them when set up. What should I do to get them or restrore them?
In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right????
Similar Messages
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It is very frustrating even to receive an email from itunes support telling me: well, if your code or card are not working call your bank, which I did and everything is fine, it matches with existing acct in itunes...
then I tried and tried and time after time I keep getting the same stupid answer "invalid security code"
I am tired of it!
And then I contacted support just for an idiotic answer: well, use an itune gift card then.... Come on! Are they really not goint to do anything to help me and restore my info in the itunes acct?????
Can someone tell me what to do, please! I am telling you... its frustrating I cant even update because the stupid system keeps asking me for the security code of my card!!! And it is the correct one!!!
HELP!
ChapinaZI'm also on iPhone 4, iOS 6, and have exactly the same problem. I've tried resetting privacy settings, turning restrictions on and off, deleting and reinstalling apps. Nothing seems to work. The lists of apps in privacy settings are all empty, except for location services. When using Tweetbot the app is regularly asking for permission to access my twitter account, but even when I allow that, the app doesn't show in privacy settings.
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HT5312 i cant remember security answer , what can i do plz?
i cant remember security answer , what can i do plz?
The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on that page should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
to download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?
Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode? -
I cant remember my apple id sequrity questions and i didnt set a rescue email address. What can i do??
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101300) -
With the new download previous purchases on ITunes, you can download all of your music, TV Shows, etc. Why cant you download movies that you have downloaded? I had a external hard drive that crashed and it had approx 20 movies that I paid for and downloaded off of ITurnes Why cant i download those?
Music / TV Shows / Apps / Books.
Movies are not included. -
After i download ios 5.1.1 i cant install it there is msg tell me an error occurred installing ios 5.1.1 what can i do to solve this and install the update ( i have ipad 2 ) ?????
No codes on the error just msg in the center of the ipad tell me that without any codes :@
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i can not open my i pad-1 and the device gave me message connect to iTunes and when connect the computer give me message type the password firstly i do not know what can i do ?
Is it disabled due to too many incorrect passcode attempts ? If it is then you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
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i have my password alright.. but the security questions that I don't admit making keeps my from purchasing from itunes store
on and on when will this ends.. it seems like I need a more personal explanation oustide the troubleshooting articleYou need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103760) -
my elements will quit when I tried applying the comic sketch filter on any photo, it gives the error 615, 625, and sometimes some other errors. What can I do?
Is there a way to reinstall the comic sketch filter? Other filters appear to be ok
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Can't connect to iTunes store to authorize my pc due to (-3212) error that I get whenever I get into iTunes, what can i do? I have no internet connection problems.
windows 8 and not Ipad2
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I have forgotten my answers to my security answers and changed my email how can I get my answers to purchase off the store
Click here and request assistance.
(80557) -
I have forgotten both the answers to the security questions on my AppleID, and the rescue email I set up was incorrect on one letter, therefore the email is sent to the wrong account - what can I do to fix this?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118855) -
HT4623 my iphone gives an error msg close to the end of ios6 update. what can i do?
i tried to use icloud backup but it gives error too.
i cant update ios6 nor can icloud backup in order to reset all settings.
what can i do now?Disable your antivirus and and firewall software and try the update again from iTunes.
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I give my UDID number to a second party for error. What can happen?
I need to know if I did wrong giving my UDID number to a second party, what can happen?
Personally I would not have giving it to anyone. If it was on the list then it is compropmised but now they you give to them it so now it compromised hether or not it is on the list.
You might find http://corte.si/posts/security/udid-leak.html an interesting read.
The link below is a tool to check if you UDID is included on the list
http://thenextweb.com/apple/2012/09/04/heres-check-apple-device-udid-compromised -antisec-leak/
Allan
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