If i accidentally drop and break my macbook pro will apple care fix it ?

help

NOTE:  Apple Care nor the standard warranty does not cover accidental damage.  You will be responsible for the repair costs (which are usually more than the cost of the computer).    
If you have homeowners or rental coverage check w/them.  Most policies cover accidental damage.    
If you purchased your computer w/a credit card, check w/them also.  You just may be covered.

Similar Messages

  • I don't have a receipt for my Macbook Pro - will Apple Care cover me?

    I bought my Macbook Pro from someone who no longer had the receipt. It is the Dec 2011 model. I registered it and called Apple yesterday for help because the unit wouldn't charge. The guy told me about the Apple Care protection plan. I explained I didn't have a receipt and he said it was fine... when he had entered the serial number he could see the unit was registered to me. So I purchased the warranty.
    This morning I received an email with confirmation of the purchase and letting me know that I would need my original receipt for the Macbook Pro if I needed it serviced. Anyone know which one it is?

    I had my old macbook serviced a while back and I didn't have the receipt with me.
    But because it was registered to me and my info on my Apple ID matches my stuff, they took it in for service without my receipt.
    I guess it's up to whoever you deal with at the Apple Store when you need servicing.  It is however, best to have your receipt.  If all you have is the Apple Care receipt, use  that one, since they sold it to you and it corresponds to you MBP's serial number.

  • HT4718 I recently upgrade my OS and now my MacBook Pro will not boot up

    I recently upgrade my OS and now my MacBook Pro will not boot up

    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Reinstall Mountain Lion or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • Help! I dropped my external HD and now my Macbook Pro will not recognize the drive. I have tried to repair the disk and that does not work. Please offer help, suggestions, something!

    I dropped my external HD on my hard tile floor and now the drive is not working properly. I have tried a repair in Disc Ultilies with First Aid with no such luck. It started to work then I got a message "Filesystem verify or repair failed" about 3-4 minutes into the first aid repair disk. When I plug in I get the disk you inserted was not readable by this computer message. Please I need help on restoring this drive!
    Its a simple tech pro drive 1TB.

    Unfortunately, a drive that has been mechanically damaged by a drop and can't be repaired using Disk Utility probably can't be fixed any other way either. The best you can hope for is to salvage as much data from the drive as possible using one of the data recovery utilities linked below, and then replace the drive.
    http://www.prosofteng.com/products/data_rescue.php
    http://subrosasoft.com/OSXSoftware/index.php?main_page=product_info&products_id= 1
    http://download.cnet.com/VirtualLab-Data-Recovery/3000-2094_4-10298807.html
    If you can't recover your most important data using one of these utilities, the only remaining hope is a data recovery service, which is very likely to cost $1000 or more for a 1TB drive.

  • Activating my macbook pro 13" Apple Care protection plan

    I purchased my macbook pro 13" in February 2011 from JBHIFI. I have not been using my laptop much and only recently opened up the original box for the laptop and found the apple care protection plan I had purchased with it, however not activated.
    And so, I've tried activating it online providing registration & serial numbers, however it says the following when I try and activate it;
    "We apologize for any inconvenience, but registration for this product requires additional documentation. Please submit your proof of purchasefor review by Apple. If your registration is accepted, your product will be covered."
    - I click submit your proof of purchase
    - which then asks me "Please provide your mailing address and describe the reason for your submission."
    After that it then asks me to provide the following information...
    Gather your sales receipt (with the receipt number, product description, original date of purchase, and reseller details).
    Gather the documentation that includes the agreement number for your AppleCare product, if applicable.
    Tell us how you want to send your proof of purchase.
    The problem is, i NO longer have the receipt, and so can not pass this stage. Why is the registration process being difficult for me?
    If it helps, I tried registering over and over, not realising I had been pressing 1 key wrong (about 4 times).
    Help would be appreciated, thanks.

    ah... I'll have to wait till tomorrow... they are closed today.
    (Australia).

  • I just bought a used macbook pro, with Apple Care.  How do I transfer AC into my name?

    I just bought a MBP from a private party.  It has Apple Care until Oct. 2012.  Do I need to transfer AC into my name or does it just remain with the MBP regardless of who owns it?  If I need to transfer it, does anyone know how I go about doing it?  Thanks.
    Tom

    6. Transfer of Plan Subject to the restrictions set forth below, you may make a one-time permanent transfer of all of your rights under the Plan to another party, provided that: (a) the transfer must include the original Proof of Purchase, the Plan's Certificate and all of the Plan's packaging material, including printed materials and these Terms and Conditions; (b) you notify Apple of the transfer by sending, faxing or e-mailing notice of transfer to Apple Inc., ATTN: Agreement Administration, MS: 217AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S., fax number 916-399-7337 or [email protected], respectively; and (c) the party receiving the Plan reads and agrees to accept the Terms and Conditions of the Plan. When notifying Apple of the transfer of the Plan, you must provide the Plan Agreement Number, the serial numbers of the Covered Equipment being transferred and the name, address, telephone number and email address of the new owner.

  • I recently updated to Mavericks, and now my macbook pro will not boot

    Last week I updated my summer 2011 mackbook pro to the Mavericks OS, Now all I get when I turn it on is the grey apple logo and the loading wheel.
    Ive tried booting in safe mode and it made no difference.
    I left it loading for about 2 hours and it managed to boot up, it then took a further 40 minutes to load after I typed in my password but then I couldn't do anything.
    Any help or suggestions? do you think if I to the genius bar they would be able to fix it?

    There's really no telling what's wrong with your machine. A trip to your local Apple Store may be warranted as they have the diagnostic testing equipment to find out if you've a hardware or software problem.
    Good luck,
    Clinton

  • I accidentally deleted Garageband on my MacBook Pro, version 10.6.8.  The new version of Garageband is only compatible with 10.9 and above.  Is it possible to still get the older version?  OR, can I get another copy of the startup CD  for my computer

    I accidentally deleted GarageBand on my MacBook Pro, version 10.6.8.  The new version of GarageBand is only compatible with 10.9 and above.  Is it possible to still get the older version?  OR, can I get another copy of the startup CD that came with my computer so that I can reinstall GarageBand?

    The new version of GarageBand is only compatible with 10.9 and above.
    If your Mac can run MacOS X 10.6.8, it probably can be upgraded to Yosemite, if you don't have to stick to Snowleopard for other reasons.
    Is it possible to still get the older version?
    Amazon or eBay are still selling iLife '11 installer disks, and you could reinstall GarageBand from these DVDs. But it will be expensive.
    Have you checked your backups, if you can restore GarageBand from a backup?
    OR, can I get another copy of the startup CD that came with my computer so that I can reinstall GarageBand?
    Sometimes the AppleStore Support will replace missing installer CDs for a fee.

  • I accidentally deleted a system file and my macbook pro will not boot

    i accidentally deleted some files and i am guessing now that they were system files. now my macbook pro will not boot. i need help please

    What OS version are you on? You're not running iOS 6.1.2 on it.
    If you're on 10.7 or 10.8, try the recovery option:
    http://support.apple.com/kb/HT4718

  • I dropped my MacBook Pro and the corner of the lid got dented. Will apple care cover that? If not, and ideas what the repair cost would be?

    Will apple care cover a dented corner? If not, any ideas on repair prices?

    AppleCare does not cover accidental damage. Your homeowners'/renters' insurance may. Put them on notice of an accident now.
    We are end users like you and have no way of knowing costs in your area. The repair cost will probably be higher for a Retina MBP than for a non-Retina, but you've not told us which of the dozens of MacBook Pro variants you have.
    Call an Apple Store and make an appointment. Estimates are usually free.

  • TS4611 I have just received my second MacBook Air 11" the Wifi connection keeps dropping. Also after 3 meters away it keeps searching for network! It is the second try and the same issue. Will Apple ever come up with a solution?

    I have just received my second MacBook Air 11" the Wifi connection keeps dropping. Also, after 3 meters away from the rooter it keeps searching for network! It is the second try and the same issues. Will Apple ever come up with a solution? There is a program pack for the connection issue but I cannot believe that this computer wifi keeps connected only while nearby the rooter!

    Applied this update?
    http://support.apple.com/kb/TS4611?viewlocale=en_US&locale=en_US
    If the update is installed aready, you may have to wait until OS X 10.8.5
    update if and when it is relased.
    Best.

  • Just dropped water in my macbook pro, what to do?

    I just dropped water in my macbook pro, what do I have to do in this case? Thanks!

    aline.thiel -  Check http://support.apple.com/kb/HT3053 - MacBook Pro: How to remove or install the battery  If you cannot remove the battery then I humbly apologize for providing you information which could have caused you emotional distress when you looked up how to remove the battery and could not  find out how to do it without posting back here and asking how.  I was just taking the prudent course in trying to provide you with a way to minimize risk as fast as possible by providing a complete list of options that might be open to you given the information you initially provided us,  To avoid this in the future it helps to include full information about your MBP model when asking a question since as you can see the features of different models vary. If you can remove the battery then you should do so to remove any possibility of circuits getting powered on which could result in a short circuit and components on your computer being permanently damaged.
    Note the above article does say, "For issues with MacBook Pro models that have built-in (non-removable) batteries, you should work with an Authorized Apple Service provider or an Apple Retail Store. "  This might include a wet computer.  I will hope my colleague on this forum does not object to my posting that recommendation since you have not yet told us whether or not you cannot remove the battery and if you can then I have again provided you with excessive information.

  • The plastic hinge between my screen and the computer (macbook pro retina) is cracked and doesn't hold the screen anymore? Can Apple change it?

    The hinge between my screen and my computer (macbook pro retina) has cracked and doesn't hold the screen anymore. Can I fix it without changing my screen. And if it's still on guarantee does Apple have to repair it?

    Apple can fix any and all of their computers.  Whether it would be charged to you would be the question.   Do you have AppleCare?
    Accidental damage is not covered by AppleCare.
    How old is this computer?

  • Where do I find Akamai to download? I have accidentally erased it from my MacBook Pro! (doh!)

    Hallo fellow forum dwellers!
    I accidentally delated Akamai from my laptop and am having trouble finding somewhere to download and re-install it. Any ideas folks? Thanks!

    Here you go!!
    Hope this gives you an idea? And thanks for the assistance!
    Cheers,
    Rampton
         (com.akamai.client.plist[4561]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:55:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4561]) Exited with exit code: 115/04/2014 16:55:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4562]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4562]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4562]) Exited with exit code: 115/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4563]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4563]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4563]) Exited with exit code: 115/04/2014 16:55:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4564]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4564]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4564]) Exited with exit code: 115/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4565]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4565]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4565]) Exited with exit code: 115/04/2014 16:55:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4566]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4566]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4566]) Exited with exit code: 115/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4567]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4567]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4567]) Exited with exit code: 115/04/2014 16:55:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4568]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4568]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4568]) Exited with exit code: 115/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4569]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4569]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4569]) Exited with exit code: 115/04/2014 16:55:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4570]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4570]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4570]) Exited with exit code: 115/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4571]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4571]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4571]) Exited with exit code: 115/04/2014 16:56:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4572]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4572]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4572]) Exited with exit code: 115/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4573]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4573]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4573]) Exited with exit code: 115/04/2014 16:56:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4574]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4574]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4574]) Exited with exit code: 115/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4575]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4575]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4575]) Exited with exit code: 115/04/2014 16:56:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4576]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4576]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4576]) Exited with exit code: 115/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4577]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4577]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4577]) Exited with exit code: 115/04/2014 16:56:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4578]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4578]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4578]) Exited with exit code: 115/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4579]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4579]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4579]) Exited with exit code: 115/04/2014 16:56:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:50     .com.ccpgames.eveonline     An exception has occurred.  It has been logged in the log server as exception #6115/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4580]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4580]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4580]) Exited with exit code: 115/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4581]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4581]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4581]) Exited with exit code: 115/04/2014 16:56:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4582]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4582]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4582]) Exited with exit code: 115/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4583]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4583]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4583]) Exited with exit code: 115/04/2014 16:57:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4584]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4584]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4584]) Exited with exit code: 115/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4585]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4585]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4585]) Exited with exit code: 115/04/2014 16:57:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4586]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4586]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4586]) Exited with exit code: 115/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4587]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4587]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4587]) Exited with exit code: 115/04/2014 16:57:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4588]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4588]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4588]) Exited with exit code: 115/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4589]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4589]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4589]) Exited with exit code: 115/04/2014 16:57:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4590]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4590]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4590]) Exited with exit code: 115/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4591]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4591]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4591]) Exited with exit code: 115/04/2014 16:57:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4594]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4594]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4594]) Exited with exit code: 115/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4595]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4595]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4595]) Exited with exit code: 115/04/2014 16:57:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4596]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4596]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4596]) Exited with exit code: 115/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4597]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4597]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4597]) Exited with exit code: 115/04/2014 16:58:01     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4598]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4598]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4598]) Exited with exit code: 115/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4599]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4599]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4599]) Exited with exit code: 115/04/2014 16:58:11     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4600]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4600]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4600]) Exited with exit code: 115/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4601]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4601]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4601]) Exited with exit code: 115/04/2014 16:58:21     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4602]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4602]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4602]) Exited with exit code: 115/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4603]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4603]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4603]) Exited with exit code: 115/04/2014 16:58:31     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4604]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4604]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4604]) Exited with exit code: 115/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4605]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4605]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4605]) Exited with exit code: 115/04/2014 16:58:41     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4606]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4606]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory15/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4606]) Exited with exit code: 115/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client) Throttling respawn: Will start in 10 seconds15/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4607]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4607]) posix_spawn("/Applications/Akamai/loader.pl", ...): No such file or directory15/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist[4607]) Exited with exit code: 115/04/2014 16:58:51     com.apple.launchd.peruser.501[117]     (com.akamai.client.plist) Throttling respawn: Will start in 10 seconds15/04/2014 16:59:01     .com.ccpgames.eveonline     An exception has occurred.  It has been logged in the log server as exception #6215/04/2014 16:59:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4608]) Bug: launchd_core_logic.c:4139 (24498):1315/04/2014 16:59:01     com.apple.launchd.peruser.501[117]     (com.akamai.single-user-client[4608]) posix_spawn("/Users/seancranny/Applications/Akamai/netsession_mac", ...): No such file or directory
    Sean 'Rampton' CrannyAudio EngineerPartner: Boyle Cranny McCarron, UK
    Date: Tue, 15 Apr 2014 09:43:17 -0700
    From: [email protected]
    To: [email protected]
    Subject: Where do I find Akamai to download? I have accidentally erased it from my MacBook Pro! (doh!)
        Re: Where do I find Akamai to download? I have accidentally erased it from my MacBook Pro! (doh!)
        created by Test Screen Name in Adobe Reader - View the full discussion
    Are these PDF files you are trying to open in the Safari browser? Or something else?
    Can you give the full text of some of the console messages (copy/paste)?
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6300567#6300567
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6300567#6300567
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6300567#6300567. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Adobe Reader at Adobe Community
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  • System upgrade on MacBook Pro stopped and my MacBook Pro will not restart.

    MacBook Pro will not restart.

    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    If you are unable to get it working using the above, then you will need to try this:
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    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
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             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
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         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
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             install of OS X.  You can now begin the update process by opening Software
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    Download and install Mac OS X 10.6.8 Update Combo v1.1.
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