If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.

Nope. I do the same exact thing. If you have DVD's and blu-rays you can't download a free application called Handbrake. You can set it to Apple TV2 automatic format and they will come out as playable m4v's that can play I'm iTunes. All you have to do is turn on Home Sharing in both iTunes and your Apple RV and you'll be good to go!

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HT1338 Whenever I go to facetime on my macbook air it says call failed. My wifi is on, and so is my facetime. I tried turning it off , and back on but it's still not working please help.

Whenever I go to facetime on my macbook air it says call failed. Both my WiFi and Facetime are connected. I tried turning my Facetime on, and off,yet it still does not work. please help.

Hey Ekfree95,
Thanks for the question, and great troubleshooting so far. The following article provides additional steps that may have to resolve your issue:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
Thanks,
Matt M.

I bought a macbook pro from someone and want to clear all of the past persons stuff, how can I do that without a cd? specs macbook pro 8.1 with OS 10.6.6. early 2011 model. please help...

I have a macbook pro i bought from someone and I need to clear all this other persons info, i don't have a the cd by the way so thats the challenge I'm against. its a early 2011 macbook pro 8.1 and it has 10.6.6 snow leopard on it and i would like to get it to mountain lion but didn't know if downloading that would clear the memory as well? any ideas?...

1: Backup any data off the machine. Download the free MacTracker
2: Apple menu > About this Mac > More Info > Macbook Pro 3,1 or like model number, punch it into Mactracker.
3: Find out what OS X version came originally on your machine. how far you can go.
Things to consider before upgrading OS X
4: Inexpensive. $ If < 10.6.3, then order the 10.6.3 disks by calling Apple via phone.
5: More money $$. If > 10.6.2 then call Apple ia phone for the machine specific versions as the 10.6.3 retail version won't work.
6: Follow these links to wipe and install
How do I securely delete data from the machine?
How to erase and install Snow Leopard 10.6
7: Run Software update to get to 10.6.8
8: Check hardware requirements for 10.7 or 10.8 using MacTracker , install more RAM if need be. $$$$.
9: Optional, more $$$. Run AppStore and install 10.8, or call Apple for 10.7 (better stay on 10.6 if 10.7 is the best you can do)
Must follow about using the disks to wipe the machine of previous owners data squirreled all over the thing.
Only thing "free" is the advice.

Very sick Macbook Pro OS v 10.6.8 - initially running slow so I tried backing up to Time Machine and reloading the OS but the install disk failed. I was able to recover from the Time Machine back up but many applications are not working properly. Help!

I am also no longer able to back up using Time Machine (backups fail), can't access iPhoto (which was a problem before attempting to reload OS) and I suspect other apps are no longer working. The computer is however running faster in Safari and Mail...any suggestions would be greatly appreciated.

If there are any files you can transfer to a regular storage drive do that first and then disconenct all drives.
Hold c boot off the 10.6.8 disk and use Disk Utility to Erase with Zero option the hard drive, takes some time, let it complete as it's mapping off any bad or failing sectors.
Then install 10.6. log in and update to 10.6.8 (important!)
Now use Migration Assistant to transfer over just your user files, we need to rescue those first out of TimeMachine's EVIL clutches, once you've got that, transfer them to the regular storage drive and disconnect.
Note: if your 10.6 disk fails, call Apple for a replacement, you need the machine specific version, the 10.6.3 retial doesn't have iLife and only works for machines pre 10.6.3 release, not afterwards. Factory installed 10.6.4 machines and afterwards need machine specific disks.
Then either:
Log into the admin/first set up user on the machine and delete the Migrated user, then reboot and use Migration assistant again to TM everything this time
Or
Just install all your programs again from fresh sources.
If your TM drive is really hosed, then you'll need Data Rescue $99 to read the TM files directly and transfer the results to another regular storage drive (not the first one just in case), then pick through the debris and locate your files and transfer them to another drive.
I don't like TimeMachine, but for newbies it's better than nothing.
(I prefer cloning my entire OS X parititon instead, I can access it from any computer (Linux, Mac or PC) and I also can boot my Mac from it. I use Carbon Copy Cloner, but that's for later once your all better. )

Iphone keeps showing 'no service' i also tried another sim but it also won't work please help.......

i have iphone 3gs it was working fn but suddenly it start showing 'no service ' i was in far off places so i didnt tried but i am back home and it still show ' no service' i also tried changing sim but it also didnt help any suggestion .......

ask your phone carrier.

I upgraded to iOS 8 from 7 but the dictionary is not working. please help.

the moment I upgraded to iOS 8 I cannot refer to dictionary. no word found error is coming. this is happening. in iPad mini retina, cellullar and wifi model.

Just want to say that my 1st gen iPad Air is having the same problem. I get word not found error when I use my dictionary. There's an option to install dictionary. Have you tried that? I'd like to add that if you successfully add a dictionary, don't be surprised if the installed dictionary is missing sometime in the future. That's what happens to my iPad and a friend's iPhone 6 Plus. Our devices keep forgetting US English dictionary that we've installed. We both run iOS 8 (mine is 8.1.2 and my friend's is iOS 8.1.3).

I bought an app for my macbook pro. How can I share that app, which is ipad compatible, to my iPad.

I bought an app for my macbook pro. How can I share that app, which is ipad compatible, to my iPad.

You should check with the software publisher. Although you will need a separate iPad version of the program, some publishers make the iPad version cheap or even free, knowing that you have to buy the Mac or PC version to get the most out of the iPad version.

At the moment i'm using my macbook pro with an ethernet cable = where i'm now i don't have wi-fi - now i'm trying to do a wi-fi hotspot for my iphone through my macbook pro, but it's doesn't work - please help me! :)

At the moment i'm using my macbook pro with an ethernet cable = where i'm now i don't have wi-fi -> now i'm trying to do a wi-fi hotspot for my iphone through my macbook pro, but it's doesn't work - please help me!

Theres almost a trick to it for first time users, goto SETTINGS...General......Cellular (if Verizon) ....Personal Hotspot, turn it on.....turn on wifi on your Mac, select your Iphone. Enter password.
If you take too long doing it, youll need turn turn off and on real quick the "personal hotspot" slider on the Phone.......then go quick again thur the Mac.

My itnues for pc is not working :( it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me

my itnues for pc is not working it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me

Please helppppp

HT5621 I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!!

I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

I can't hear on Facetime for Mac and other people can't hear me. I recently downloaded Boom and I'm not sure whether it's the problem or not.

I can't hear on Facetime for Mac and other people can't hear me. I recently downloaded Boom and I'm not sure whether it's the problem or not.

Remove it according to the developer's instructions and see whether there's an improvement. Back up all data before making any changes.

I can listen to my music with samsung soundbar wh 550 but i cannot do that with my mac book air. I can connect to samsung soundbar with my mac but the connection drops immediately. Please help MacBook Air, iOS 10.9.4

I can listen to my music with samsung soundbar wh 550 but i cannot do that with my mac book air.
I can connect to samsung soundbar with my mac but the connection drops immediately. Please help.
MacBook Air, iOS 10.9.4

Contact Samsung for help.
Barry

I have purchased new iphone 3gs, its usb cable and charger not working.When I plugged in usb cable to my laptop it says"usb power hub exceeded". When I use another cable I have, it works fine.But the original one not working.Any help?

I have purchased new iphone 3gs, its usb cable and charger not working.When I plugged in usb cable to my laptop it says"usb power hub exceeded". When I use another cable I have, it works fine.But the original one not working.Any help?

Are you connecting your iPhone directly to your PC or to a USB hub?

TS4268 I just downloaded the new iOS7 onto my iPhone 5 and now I can not get my iMessage to activate with my Apple ID! My iPad connected just fine but my iPhone won't. Please help

I just downloaded the new iOS7 onto my iPhone 5 and now I can not get my iMessage to activate with my Apple ID! My iPad connected just fine but my iPhone won't. Please help

I would go to Settings - General - Reset - and Reset Network Settings
Try it again after the phone restarts

HT201406 i have been having trouble my iphone 3gs doesn't work the slide to unlock is broken i have tired everything to get it open but it won't work please help me!

i have been having trouble my iphone 3gs doesn't work the slide to unlock is broken i have tired everything to get it open but it won't work please help me!

Basic troubleshooting steps are: Restart, Reset, Restore,

If I already purchased FaceTime for Mac and recently upgraded my HD. How can I retrieve that app again? I found it in my Time Machine back up, but the files won't work. Please help.

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