If I am browsing on site such as Ebay or any shopping site, and click on an item, when I return to the search page I am once again at the top of the page and have to search down for where I was in the list of items.

If I am browsing on site such as Ebay or any shopping site and click on an item, when I return to the search page I am once again at the top of the page and have to search down for where I was in the list of items. This is not only on Ebay it is everywhere I search. Firefox goes back to the top of the page . It is annoying to have to figure out exactly where I was if I left the page and then returned. This is a hinderance when using Firefox. I have considered uninstalling it because of the inconvenience of 're-searching' after already doing a search. Firefox used to take me right back to where I was if I left a page, but that feature is not working now. I am not sure how to change this in the settings.

Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.

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When trying to install a digital copy, everything works including the downloading, until it is processing to iTunes then I receive "You do not have enough access privilages for this operation. Check the disk to make sure it is clean and retry." error.

When trying to install a digital copy, everything works including the downloading, until it is processing to iTunes then I receive "You do not have enough access privilages for this operation. Check the disk to make sure it is clean and retry." error.
Tryed several times, Same Results. Tryied rebooting, logging out & into iTunes, Same Result. Seems to do this error with every digital copy, but works eventually. But now will not post digital copy to my iTunes at all. Just same error over and over.
Any Thoughts??

Oddly enough. I think I just solved it. It looks like, for some reason, my computer has about 8 different "iTunes music" folders, and I've been saving my music to the wrong one. Neat. Music now imports and plays as it should. Copying things over is going to be so fun tonight!

I like and use Top Sites but it has become unsuable with this constant blacking out and reloading the thumbnails. My MBP has not seen a problem at all. I have been searching every other day for over a month trying to find a fix in Windows Safari with n

I like and use Top Sites but it has become unsuable with this constant blacking out and reloading the thumbnails. My MBP has not seen a problem at all.
I have been searching every other day for over a month trying to find a fix in Windows Safari with no joy. I want to resolve, not switch browsers. Please offer up a solution that only refreshes the Top Site thumbnails once a day or as some controlable interval. Started about two versions ago, now on ver 5.1.5. Windows 7 64bit.
Safari 5.1.5 for Win64 bit, Windows 7!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I think I solved the wifi connection problem, just by switching off completely the router! sounds trivial, but in this case it worked!!!
the funny behaviour of the trackpad/cursor still persists. any suggestion???
thanks again

Have new update but when i am on trying to sync I have no scroll down bar to select option on the bottom of pages so sync is not done with all i want on it. Using my arrow keys also dont work. I have deleted itunes

Have new update but when i am on trying to sync I have no scroll down bar to select option on the bottom of pages so sync is not done with all i want on it. Using my arrow keys also dont work. I have deleted itunes and reinstall but its still the same. Any ideas?

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

I have bought photoshop elemnts 12 and have a CD, but there where no serialnumber in the box or on the folder. What shall I do to activate. Have tried to search a support number in Sweden but i can´t find any.

I have bought photoshop elemnts 12 and have a CD, but there where no serialnumber in the box or on the folder. What shall I do to activate. Have tried to search a support number in Sweden but i can´t find any.

Find your serial number quickly
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I created a site in iWeb, I have a new computer. Where I can download the app to update my page on the internet.

I created a site in iWeb, I have a new computer. Where I can download the app to update my page on the internet.

Julianauip wrote:
So the only way would be to buy iLife?
If you don't have the old computer's install disks, that is indeed the case.
Incidentally you don't need to post a duplicate response - all posters see all posts in a thread.

I downloaded the new operating system and all my contact details,address boof and numbers are GONE?When I receive a test email it dissapears after 30 seconds.ISP is Cox in San Diego and they don't have a clue?

I downloaded the new operating system and all my contact details,address boof and numbers are GONE?When I receive a test email it dissapears after 30 seconds.ISP is Cox in San Diego and they don't have a clue?

Hello Brian Delaney,
It sounds like you are trying to send emails but for some reason, thousands show activity. I would start by re indexing the mailbox to help troubleshoot the issue:
1.Quit Mail if it’s open.
2.In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.To show your home Library folder, hold down the Option key, then in the Finder choose Go > Library.
3.Open Mail.Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.
Mail (Mavericks): Reindex messages
http://support.apple.com/kb/PH14876
If the issue persists, I would next remove the account, restart the computer, and re add the account:
1.Choose Mail > Preferences, then click Accounts.
2.Select an account, then click Remove.
Mail (Mavericks): Remove mail accounts
http://support.apple.com/kb/PH14944
Removing an Exchange or IMAP account doesn’t permanently delete the account’s mailboxes and messages because they’re stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.
To add the account again, click the rather than the as described above and retest the issue.
Thank you for using Apple Support Communities.
Take care,
Joe

Firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to s

firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
== This happened ==
Every time Firefox opened
== after loading firefox 3.6.6 ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

I am from Brazil, and i have an iphone 5. Since it was purchased the 3G/4G data signal doesn't work. I made contact with people in Apple from Brazil and they told me I had to ask for your support to unlock the 3G/4G data signal.

I am from Brazil, and i have an iphone 5. Since it was purchased the 3G/4G data signal doesn't work. I made contact with people in Apple from Brazil and they told me I had to ask for your support to unlock the 3G/4G data signal. How do I have to proceed to unlock this feature in my iphone?
I would appreciate if you can help me.
Thanks!

Greetings alex.bonifacio! I'm very sorry that you're having connection problems with your iPhone 5. While would love to help in any way I can, the device must at least be on an active line of service with Verizon Wireless in order for me to be able to make any changes. I must therefore urge you to contact your local wireless carrier for your equipment options. Good luck and thanks!
DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

HT201209 We have a gift card for iTunes that was purchased in the United States and we live in Canada and iTunes won't allow us to redeem it. Is there any way we can exchange it?

We have a gift card for iTunes that was purchased in the United States and we live in Canada and iTunes won't allow us to redeem it. Is there any way we can exchange it?

Sorry, but as KP guessed, Apple will not exchange the card, and you are correct that you can't use a US iTunes card in Canada. You will need to give or sell it to someone in the US.
Regards.

I've broken my iPhone and have put my sim card in my old iPhone 3. If I plug my old iPhone 3 into my computer, will it update the iPhone 3 with everything that is on my phone that is now broken, or will it 'update' iTunes with what was on the old iPhone?

I've broken my iPhone and have put my sim card in my old iPhone 3. If I plug my old iPhone 3 into my computer, will it update the iPhone 3 with everything that is on my phone that is now broken, or will it 'update' iTunes with what was on the old iPhone?

Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

I have mac os x10.4.11 Tiger , i tried to update and after I did that when I tried to use itunes, but it doesn't open.. can anyone tell me what I have to do to fix this ??

I have mac os x10.4.11 Tiger , i tried to update and after I did that when I tried to use itunes, but it doesn't open.. can anyone tell me what I have to do to fix this ??

Hello,
Leopard requirements/10.5.x...
    * Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
    * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
    * DVD drive for installation
    * 9GB of available disk space (I say 30GB at least)
Classic/OS9 Apps no longer supported.
Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5
There are workarounds if the 867MHz CPU is the only hangup...
http://sourceforge.net/projects/leopardassist/
http://lowendmac.com/osx/leopard/unsupported.html
So we know more about it...
At the Apple Icon at top left>About this Mac, report the version of OSX from that window, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: eMac
Model Identifier: PowerMac6,4
Processor Name: PowerPC G4 (1.2)
Processor Speed: 1.42 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.2f1

I have lost nearly all my photos and events. I received a message effectively saying that I need to upgrade from an old base. I think I may have tried to open an event that was stored in iPhoto Buddy a few days ago.

I have lost nearly all my photos and events. I received a message effectively saying that I need to upgrade from an old base. I think I may have tried to open an event that was stored in iPhoto Buddy a few days ago. iPhoto Buddy is not supported in Lion. How can I retrieve my phjotos?

What version of iPhoto?
Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Adobe web page is not available. why? how much longer? does anyone have a phone number for support??

adobe web page is not available. why? how much longer? does anyone have a phone number for support??

Hi jess,
What what page are you trying to access? I'm not aware of any outages, but if you can provide the URL that you're trying to access, I can try to track down an answer for you.
Best,
Sara

I have to reformat my hard drive and reinstall all of my programs. What do I do about Creative Cloud? I also still need access to CS6 (I have a Marksware converter for InDesign to Quark).

I have to reformat my hard drive and reinstall all of my programs. What do I do about Creative Cloud? I also still need access to CS6 (I have a Marksware converter for InDesign to Quark).
This is a MacBook Pro 15" (Model number A1286) running Mavericks. Hard drive is fine but system software has been corrupted. I cannot simply restore from Time Machine as it will copy the corrupt system.
Will I have to find all of my serial numbers before I can launch any of the programs?
Thanks

For the Cloud, you log in to your paid Cloud account and download & install the same way you did the first time
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
If you have the perpetual license version of CS6 you install from your original media and use your serial number
If you have the version of CS6 that is installed via the cloud use this link
http://helpx.adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. html
-or http://www.adobe.com/downloads/other-downloads.html

If I am browsing on site such as Ebay or any shopping site, and click on an item, when I return to the search page I am once again at the top of the page and have to search down for where I was in the list of items.

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