If I am replacing a defective iPhone, can I pay an additional fee and upgrade the replacement's storage?
The sleep/wake button on my 16GB iPhone 5 only functions if pressed on the left side of the button. A replacement will definately be needed but I would like to upgrade to at least the 32GB model. Is Apple only able to replace devices with the exact model or is it possible to upgrade the replacements?
Thanks!
You cannot upgrade it.
You will get the exact same model.
Similar Messages
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If I bought my iPhone in America from an Apple Store and have the receipt can I return it to a Japanese Apple store? Yes it is within 30 days, I bought it July 21st, meaning it is within 15 days, as well.
I would doubt it, but there's nobody here who can speak on behalf of Apple. Phone the Japanese store: they will know far better than us fellow users.
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I have iPhone4 and Windows 7 Home Premium. iPhone can't backup: message 'couldn't backup because the iphone disconnected'. It started when i wanted to update to iphone3,1_5.0_9A334_Restore.ipsw and I received a 3002 error. Sync seems to work OK. Have exhausted the online discussions and tried everything. Please help
Try runing iTunes in admin mode. That fixed the issue for me. You can either right click on the shortcut on your desktop and choose to run as an admin each time you launch it or go to the advanced tab under security on the program itself and click the run as admin every time.
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I lost my iphone and I use the locate iphone function to wipe to protect my information, but I cannot get the location to restore my iphone, can I request a permanent lock to prevent the thief from using it?, I call your call centre, your staff said they can do nothing, I am great disappointed as your advertisment said that we can protect our phone from lost, however, I think my phone has now been resale and reuse by others, but Apple cannot do anything with your so call "Find my iphone" function, I have brought 4 iphone and iPad for my family use, I will never use your product again and recommend to my company or friends anymore!
Philip SinYou are not addressing Apple here at all.
Apple can do nothing. Sorry.
Like any other make of any other phone, they cannot permanently disable it.
The thief is responsible. Not Apple. You seem to be directing your anger at the wrong people.
No phone manufacturer will do this.
"I am great disappointed as your advertisment said that we can protect our phone from lost, "
It mentions "loss" NOT theft. you cannot find a mention of theft protection. Find my iphone is NOT theft protection and has never been advertised as such. -
How can I start anew with Photos and clear the (minimal) stuff it has uploaded
I've about had it up to here with this new Photos scheme. I reorganised my Aperture libraries on both my iMac and MBA in preparation for this, delayed turning Photos on for a couple of days until I thought everything was ready based upon the limited advice that was out there, and then got stuck in an endless loop of "uploading" and "preparing" every time I opened Photos. There are 19,975 images in my Aperture library on the iMac. I was stuck at Uploading at anywhere between that number and 19,000 with no progress after hours of waiting. I tried all the tricks mentioned here including re booting, restarting the app, repairing/rebuilding the database, killing the "cloudd" process, etc.today Today when I restarted Photos, it now said I had 23,775 images to upload- 4000
more than I have-and of course it got stuck there, like it has for the last week.
I copied the previous Aperture library (pre Photos migration)back to my iMac and opened it in Aperture. Thankfully, all the photos I had taken on my iPhone this week during this Photos clusterphuck transition were in the Aperture Stream so I didn't lose any of those. I'm willing to give this whole thing one more shot. So i need some advice. How can I start anew with Photos and clear the (minimal) stuff it has uploaded (about 6000 of 19,000 images in the last 7 days) ? If I simply delete the Photos.photolibrary file will that do the trick and lt me start a new fresh library using?
<Re-Titled By Host>How can I start anew with Photos and clear the (minimal) stuff it has uploaded (about 6000 of 19,000 images in the last 7 days) ? If I simply delete the Photos.photolibrary file will that do the trick and lt me start a new fresh library using?
It is hard to say from your post, why the migration did not succeed in your case.
by "stuck on upload" do you mean, you opened the Aperture library in Photos, and Photos converted it to a Photo Library, and then the upload to iCloud Photo Library did hang? Or did already the upgrade to the Photo Library fail?
If you want the Aperture library to upload to iCloud Photo Library, it needs to be on a disk formatted MacOS Extended (Journaled) and the original image files must not be referenced. Referenced originals will not upload.
Also, the upload may hang, if you do not have enough free iCloud storage, orr if one of the videos or photos in your library is in an unsupported format or corrupted.
To start over, try to repair and rebuild the Aperture library before opening it in Photos. Try all Aperture Library First Aid options - starting with repairing the permissions. (Repairing and Rebuilding Your Aperture Library: Aperture 3 User Manual)
If I simply delete the Photos.photolibrary file will that do the trick and lt me start a new fresh library using?
You will have to delete the photos that are already in icloud too; otherwise you are risking duplicates.
Can you launch Photos at all? If yes, delete all photos in Photos and empty the Recently Deleted album. Wait for the deletion to sync to iCloud. Then delete the Photos.photolibrary. -
Have been using a lower version of firefox on my samsung galaxy phone to access [email protected] for quite some time. Since the upgrade to 10.0, I receive a server error everytime I try to access. Want to download a lower version, but app doesn't appear on my phone. How can I download a lower version and get the app to show up on my phone?
Mandel is referring to what is called a "User Agent Faker' which tricks the website into thinking it is a different browser or version than it actually is. I sometimes would use this on my iPhone when I wanted to visit the full website of a site I was attempting to go to & it would only take me to the mobile version or state it was only compatible with say Internet Explorer, simply turn it on & select the browser and details you want it to report and it will spoof that browser & you'll be on your way.
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Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle of something. What should I do?
DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....
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Hello Mans and Womans! I live the problem to my iphone.While I was updating firmware update(my iphone is iphone 3G iOS 4.1.2) 4.2, the iphone gave an error(1015:error type).And now, the phone be rescue mode.I tried a lot of method, but ı didnt succesful it.Please help mee!!
You can try putting the iPhone into DFU mode and see if that will let you restore and remove the jailbreak:
http://osxdaily.com/2010/06/24/iphone-dfu-mode-explained-and-how-to-enter-dfu-mo de-on-your-iphone/
Some jailbreaks cannot be removed and in some cases will permanently disable your iPhone. If that happens to you, then you will have to buy a new iPhone; Apple will provide no support, warranty or out-of-warranty, for a jailbroken iPhone.
You're on your own from here. We can provide no further help with a jailbroken iPhone in these forums.
Good luck. -
I bought an unlocked Iphone 3GS, I needed to update Ios5 and restored the settings for that which was not authorised for unlocke, but after that iphone is not getting activate and no sim card insatlled error is there. i m using local sim card in Pakistan
You didn't buy an 'unlocked' iPhone 3GS - you bought a 'hacked' one.
Updating to iOS 5 removed the hack and the unofficial unlock.
All you can do is try to find out which network the phone is locked to and ask them if they can unlock it properly.
Otherwise, sell it or throw it away and buy an officially unlocked phone from an official source. -
My daughter and I both have iPhone 4s'. Last night she switched to ios7 and I am still using ios6. I use the find my iPhone app to keep track of her and since the update it no longer works. Her phone says its on but when I try and locate it from either my phone or laptop it shows it offline. Any suggestions. It's my only peace of mind! Thanks!
Does she have her own iCloud account? You can have more than one iCloud account installed on a device, and some users install a secondary iCloud account which is common to others in the family to allow "Find My iPhone" to be used from one account while keeping separate iCloud contacts, mail, etc.
But with iOS 7 although you can still have multiple iCloud accounts installed, only the "primary" iCloud account supports "Find my iPhone". So if her iCloud account is the primary, you can no longer track her from your iCloud account. Is that what happened in your case? -
i have a iphone 3gs. while connecting to itune, it advised me to upgrade the phone to ios 6. ii downloaded and upgraded the phone to ios 6.but the phone is not going for set up and not reading the sim. Please advise.
YOu'll have to restore, nothing else you can do.
If you have an older backup you can restore to that. -
I want to remove the monitor from my 17" Macbook Pro 2008 to use as an external for my Macbook Pro 15" 2012. How can I convert lvds to Thunderbolt and power the monitor?
It's almost impossible. The new iMacs have a Target Display Mode, but it's built to do that. Without ripping your screen out, finding an acceptable power supply, frame, and whatever electronics to convert a Thunderbolt signal to the screen, the cost will be much larger than buying a cheaper HiDef monitor that runs with an HDMI to Thunderbolt cable to your MacBook 15. In fact, you can sell your 17" MBP for a lot of money, unless it's broken or something, buying you a really sweet monitor.
By the way, I found your answer by searching this forum. I would suggest using the search function here in the futuere. -
I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased books?
Hi..
On your new iPhone tap Settings > Store.
Make sure Books is turned ON.
You shouldn't need to re purchase the book > Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I had an Apple ID and password with my hotmail acct. The password stopped working, so I set up a new one with my me acct. How can I access my old acct. and merge the two of them?
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?language=C A-EN&app_id=2417&newWindow=true&border=false
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Can I use BOTH IE & FF and retain the shortcuts to both to use at will?
Can I use BOTH IE & FF and retain the shortcuts to both to use at will? I can download FF ok and use for a day or so along with IE, but after that I start to get messages from Windows saying IE is not my default browser and do I want to make it the default. If I answer no, many links in my windows mail and other links in the windows system don't work...I get a message that the file can't be found . If I answer yes, the FF shortcuts disappear and can't bring up the FF from the FF folder, I get a msg that the FF folder is corrupt!
Hi, aparently we're a problem while you installed firefox. try to uninstall and reinstall firefox again,
after you do that, open firefox and go to Tools>options>Advanced>General, and see that it have to be an option at last that sez "always check to see if firefox is the default browser on startup" uncheck that option.,
Then go to IE, go to tools>internet options>programs>and clic on "Make Default".
With this you make that IE the default browser.
Bye
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