If I am running CS5 can I open CS5.5 documents

I purchased CS5 for a someone whose hardrive crashed so she didnt know what version of the CS she was running and now she cant open any of the documents because they were all created in CS5.5

That's only relevant for ID. HTML is HTML and PSD files are generic and can be opened in any version of PS. Likewise, there never was an AI CS5.5, only CS5. For the ID files, save back to CS5 by choosing the relevant option from the file dialog.
Mylenium

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I can't open CS5 in windows 7 it tells me "Programm is locked or you are not legitimated". Bridge and Camera draw are working ok

I can't open CS5 in Windows 7. It tells me "application is locked or you don't have legitimation". Bridge and Camera Raw are OK.

Hi,
     thank you for your answer.
     The original Text photoshop showing me is the following:
     Konnte ein Arbeitsvolumen nicht öffnen, weil die Datei gesperrt ist
oder Sie keine ausreichende Berechtigung haben. Heben Sie den Schutz
der Datei mit Hilfe des Befehls 'Eigenschaften' im Windows Explorer
auf.
     Sorry I can tell you this only in German.
     After Installation the Version 64 Bit couldn't work because of this
sentence (Windows 7 has 64 Bit Version). The 32 Bit Version worked
without problems. The next day both versions didn't work because of
this Informatiom. Bridge and Camera raw workinjg perfect but photoshop
(CS 5) is blocked.

I upgraded to Mavericks. I just spent an hour in Pages. Now I can't open my documents, it says I need to upgrade to a newer version. It looks like the new 5.0 when I typed but it's saying I'm running 4.3. the App store says I've already upgraded. Hel

I upgraded to Mavericks. I just spent an hour in Pages. Now I can't open my documents, it says I need to upgrade to a newer version. It looks like the new 5.0 when I typed but it's saying I'm running 4.3. the App store says I've already upgraded. HelP

Actually, there seems to be a bit of a bug. Encountered this with a couple of files my wife made. The files were set to "open with" the new Keynote, but clicking the file brought up this error. Right-clicking and selecting "open with..." worked correctly. I can only assume the OS was attempting to open the file with Keynote '09 despite the file property setting.
Probably requires a Launch Services DB reset (although I haven't actually tried it on my wife's MBA yet...since she's still "working on stuff". So I can't confirm if it will solve the problem).
/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.fram ework/Support/lsregister -kill -r -domain local -domain system -domain user ; killall Dock

I can't open CS5 documents in CS4

I can't open CS5 documents in CS4. I know I need to update my plugins, but when I go to updates it says there are none. I have a hardcopy of CS4, is there a way to download CS4 electronically so I can receive all the updates I need? I have no idea how to do this manually . . . or maybe I just need to upgrade to CS5?

Or else you need to update CS4 to the 6.0.6 patch...
And please delete your personal information when you reply by email. You don't want that published on the web. Also, the forums do not acept attachments. If you want to show us an image you must return to the web page and use the camera icon to embed it in a post, like this:

Photoshop CS5 i can't open RAW documents

Hello everyone
I just bought Photoshop CS5 and I can not open RAW documents with it. It happened to me the same problem with Element 8 and I managed to install CameraRaw8 on it.
I did the same manipulation and this error message show up: "Unable to use the Camera Raw plug-in"
If you have any solutions thank you send them to me.
Regards
Gregory currie jefferson

Raw images from which camera make and model?
Raw support varies by camera make and model and Camera Raw is updated regularly by Adobe.
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
Compatibility between versions of Camera Raw and Creative Suite versions varies
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

InCopy CS5 can't open InDesign, InCopy CC can

I have CS5 to CC installed on my machine (MAC). Using indesign CS5 to create a layout then export all stories for inCopy. InCopy CS5 cannot open the indd. CC can... I can open the individual .icml files though. If I use InCopy CC, I can check in > edit > check out and save. InDesign CS5 will be able to re-open. A bit confuse now on why InCopy CS5 can't open InDesign files anymore. Event files created pre CC update. Attached are the errors I get when trying to open with InC CS5. Any insight would be appreciated! Thanks.

I know. That's why I don't understand. I really used CS5 to work with InCopy CS5. Even try older files that were saved prior to CC-CS6 update and I get the same error. Didn't have InCopy CS5. Install the demo version. Can it be the issue?

I downloaded the recent Pages update but now I can not open some documents done last year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3

I downloaded the recent Pages update but now I can not open some documents done in the past year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3. Do I have to purchase an update of Pages?

You are not on Mountain Lion anymore, right? You are on Mavericks and have downloaded Pages 5 and then created docuemnts in it which can't be opened in Pages 09.
No, you don't have to buy a newer Pages but you have to be particular about which version you use.

Re: Can't open CS5.5 in CS6 (branched)

(Branched this thread from Can't open CS5.5 in CS6)
I have the same problem. I've been working with CS5.5 for 1 year. Know, I've upgrade to CS6 and I can't open my CS5.5 files.
This files are mine (not of a partner), I've made it so I can't understand whats wrong. I can open some CS5.5 files.
I think it's an Adobe problem.
I'm gonna try to see what kind of fonts have my documents.

It's very difficult to get useful error reports under Windows.
Your report seems to suggest something to do with hyperlinks:
Sig[3].Name=Nombre del módulo con erroresSig[3].Value=HYPERLINKS.RPLN
But it is hard to say.
If I try to uninstall and use the CS Cleaner tool?
Go ahead. It will not hurt. I do not know if it will help. But it will do no harm.
Can you export your CS5.5 file to IDML in CS5, and then open the IDML in CS6?
Can you try to narrow the problem? You can try working on a copy of the file in CS5.5 and deleting/removing parts until you can determine what causes the crash in CS6. You mention hyperlinks and cross-references, so they may be a place to start.
Can you share a file with us?

How can I open CS5 in mavericks

How can I open CS5 in mavericks The javaforOSX2014 won't open

It should. I too had to upload the correct java - this is the version that the Adobe launcher is sending you after, no?

Pages 5.0 can't open iCloud documents. Has anybody run into this issue?

Here's the story:
I upgraded to Pages 5.0 and can't open .pages documents saved in icloud.
It does not seem to be a file incompatibility. I am creating files in Pages for Mac, saving them to iCloud. They are immediately unable to re-open.
I only get a message saying: The file “{file name}.pages” couldn’t be opened.
Documents can be created without issue. If they are saved to my local drive, I can open them again.
Obviously, this makes it very difficult to use Pages with any other devices because document syncing is impossible.
Details on my system:
Mid-2010 13" Macbook pro
2.4 Ghz core 2 duo
8 GB ram
OS X 10.9

I was also experiencing same issues without being to open Older Pages Docs from iCloud in Pages 5. I followed suneson Recommendation and process to the T... Works perfectly.
Important to note you do have to do the second part in order for it to work completely. I tested just the first half and still had issues. Once Disabling and Re-enabling Documents and Clearing Cache - works perfectly now. Thanks Suneson!
Suneson process:
Move all of your iCloud documents to a local folder (offline).
Go to the iCloud preference pane i System Preferences.
Click Manage... and delete all Pages data.
The Next Step is required:
Go back to iCloud preferences and uncheck "Documents & Data".
Check it again.
Delete ~/Library/Caches/--anything related to Pages or iWork--

Can't open a document or run on Windows 8.1

Any ideas why I can't open a document or open the program on Windows 8.1?

"Unable" and "can't" means exactly the same: nothing. What exactly happens when you try to open Adobe Reader or a PDF?
Still, what is your Reader version?

Can't open a document I was writing yesterday-alert says I need a newer version of pages, but I only updated it in August

Can't open a document I was writing yesterday- alert says it needs a new version of pages, but I only updated it in August 2014. Help please!

You have two versions of Pages on your Mac.
Pages v5.2.2 in /Applications
Pages ’09 v4 in /Applications/iWork ’09
When you open a Pages ’09 document in the default Pages v5.2.2, it is converted to the latter exclusive, new document format, and is not directly backwards compatible with Pages ’09. You would have to use Export To > Pages ’09 in Pages v5.2.2.
If Pages ’09 is running, with/without an open window — double-clicking a Pages v5.2.2 formatted document, or attempting to open said document with the Pages ’09 document chooser, will generate the dialog you saw. It really means you cannot open this newer document format with your older version of Pages. There is nothing to download, because the cause of this dialog is simply having Pages v5.2.2 installed.
You can open actual Pages ’09 documents:
Right-click, Open with > Pages (4.3)
Via Pages ’09 document chooser
Drag/drop Pages ’09 document on the Pages ’09 Dock icon
Pages ’09 File > Open…
Pages ’09 File > Open Recent >

Office Web Apps 2013 - Sorry, there was a problem and we can't open this document. If this happens again, try opening the document in Microsoft Word

Hello
I had configured Office Web Apps for SharePoint 2013 which was working fine for about 2 months until this morning.
The error message I get for WORD, PDF and Excel files is:
The ULS logs on the WFE give me this:
WOPI (CheckFile) Proof Data: AccessToken Hash '1572676699' [1054 bytes], URL
01/08/2014 11:01:58.01*   w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             afk59   Monitorable
WOPI                             agxqc   Medium     WOPI Signature verification
attempt failed with public key 01/08/2014
11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             agxqc   Medium     WOPI
Signature verification attempt failed with public key
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             agxqb   Medium     WOPI
Signature verification attempt failed - no public key   e75ead18-af27-4d44-ba50-b38b408011e8
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             ahdzz   Monitorable   WOPI
Proof: All WOPI Signature verification attempts failed   e75ead18-af27-4d44-ba50-b38b408011e8
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             ag7pj   Unexpected   WOPI
(CheckFile) - Invalid Proof Signature for file Letterhead Template.docx url: http://site.contoso.com/_vti_bin/wopi.ashx/files/9c5d0d7077aa43e9a9538c02deb57580?access_token=eyJ0eXAiOiJKV1QiLCJhbGciOi
The ULS Logs on my Office Web Apps server gives me this:
Error message from host: Verifying signature failed, host correlation:    d197d187-ef9d-42f6-ae4f-c4b8199c1078
WOPICheckFile,WACSERVER FileNotFound
WOPI CheckFile: Catch-All Failure [exception:Microsoft.Office.Web.Common.EnvironmentAdapters.FileUnknownException: WOPI 404
Any idea what may have caused this issue all of a sudden?
Thank you.
Yoshi

Hi Waqas
Thanks for your help with this. I had a look at both posts, the URL works fine from the WAC server and I am not using a System account to test docs.
Also, this is a production site that is accessible over the Internet, so we are using https therefore the WOPIZone is external-https.
Issue #3 in the above blog link does not reflect the same error I see on my servers.
I also had a look at the information in this link: http://technet.microsoft.com/en-us/library/ff431687.aspx#oauth
Problem: You receive a "Sorry, there was a problem and we can't open this document" error when you try to view an Office document in Office Web Apps.
If you added domains to the Allow List by using the
New-OfficeWebAppsHost cmdlet, make sure you’re accessing Office Web Apps from a host domain that’s in the Allow List. To view the host domains in the Allow List, on the Office Web Apps Server open the Windows PowerShell prompt as an administrator and run
the Get-OfficeWebAppsHost cmdlet. To add a domain to the Allow List, use the
New-OfficeWebAppsHost cmdlet.
I have not added any domains to the Allow list so this did not help either. Should I add the domain?
Any further help with this is much appreciated.
Thanks again.
Yoshi

I am getting error when hovering on document in sharepoint online "sorry there was a problem and we can't open this document.If this happens again, try opening the document in Microsoft Word"

I am getting error when hovering on document in sharepoint online "sorry there was a problem and we can't open this document.If this happens again, try opening the document in Microsoft Word".I am sure that document is not corrupted and
all. something it showing the preview and sometimes it throwing this error. I hope this error is intermident. When clicking on the link also it throws this error but on refreshing it working fine. I dont know why it is happening. Please helpme to resolve
this issue.

Hi Waqas
Thanks for your help with this. I had a look at both posts, the URL works fine from the WAC server and I am not using a System account to test docs.
Also, this is a production site that is accessible over the Internet, so we are using https therefore the WOPIZone is external-https.
Issue #3 in the above blog link does not reflect the same error I see on my servers.
I also had a look at the information in this link: http://technet.microsoft.com/en-us/library/ff431687.aspx#oauth
Problem: You receive a "Sorry, there was a problem and we can't open this document" error when you try to view an Office document in Office Web Apps.
If you added domains to the Allow List by using the
New-OfficeWebAppsHost cmdlet, make sure you’re accessing Office Web Apps from a host domain that’s in the Allow List. To view the host domains in the Allow List, on the Office Web Apps Server open the Windows PowerShell prompt as an administrator and run
the Get-OfficeWebAppsHost cmdlet. To add a domain to the Allow List, use the
New-OfficeWebAppsHost cmdlet.
I have not added any domains to the Allow list so this did not help either. Should I add the domain?
Any further help with this is much appreciated.
Thanks again.
Yoshi

Word Web App (2013) can't open this document ... Because the service is busy

I have just set up Office Web Apps Server in a SharePoint 2013 test environment as per document here:
http://technet.microsoft.com/en-us/library/ff431687.aspx
Although I had some issues with Excel Web App at first, I've solved this and excel seems to work ok, However, the Word Web App just sits there spinning and ultimately give the error dialog:
"Sorry, Word Web App can't open this document because the service is busy. Please try again later" The Same link as above has a simple solution :
Did you install Office Web Apps Server on a domain controller? Office Web Apps Server cannot run on a domain controller. Office Web Apps Server must be installed on a separate server that is part of a domain. For more information, see
Software, hardware, and configuration requirements for Office Web Apps Server.
I certainly did not install on a DC - its a standalone server.
ULS Logs are growing by 2K per second even when I am not doing anything on the server.
VERY FRUSTRATED!

So after further research we have found the following:
Un-bind and unindstall Web Application Server
Clean Server
Reinstall (by Mistake to the C: Drive)
Bind and Provision
WOW it works!
Un-bind, deprovision, Uninstall, Web Application Server
clean Server
Re-install to the D: Drive
Provision and Bind
wow - it DOES NOT work
Again - repeat the first scenario
and once again IT WORKS
SO Why doesn't it work on the D Drive - We've checked IIS Setting and Permission - there don't seem to be any differences.
SO - Why isn't this working when changing the default installation location, is it just me? Has anyone gotten this working installing to another drive?
Thanks
James Moore

If I am running CS5 can I open CS5.5 documents

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