If I am sending my iPhone in for a warranty exchange, due to software issues. Will they send my phone back if it has scratches?

I thought that I heard, if you send in your iphone for a warranty exchange they would send it back for it having some little bumps and bruises. Let me know your experiences.
Also, when they do send you a "new" phone, is it actually a new phone? Or one of the refubed ones?

Only Apple can say for certain. As no one here works for Apple we would only be speculating.
Also, Apple does not repair iDevices (with the exception of replacing batteries or screens on the 5/5S), it will be replaced if they determine the issue is a warranty issue.

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Apple checked out my iPhone 5 and told me the Springboard app was corrupt, affecting battery life. They advised me to wipe the phone and set it up as new so new software would be installed. I did this, but couldn't sign in with my Apple i.d. I had to create a new one. This "fix" didn't improve battery life, and Apple replaced the phone. I set the new phone up using "restore from backup" and the battery life is terrible. I'd like to wipe it and install the software from scratch but don't want to have to have another new Apple i.d. How can I do this?

Restore from the backup!
You password: You have set it! It might be your passcode or you mioght have set it accidentally, so test all of the passwords you normally use. If you cannot get the password you backup is lost, but you can still sync your iTunes content.

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Repeat the process you used to obtain the first box.

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Can i still send my iphone in for a repair after 10 days?

Hi Guys
Sorry if this is in the wrong section.
Does anyone know if i can still send my iphone in for a repair more than 10 days after receiving my packaging from apple as i noticed on the confirmation email it says if you dont send the phone back within 10 working days the repair will be cancelled. however when i go into my repair status on apples website it is saying my repair is still active.
Could i still send the phone back even though its been almost a month since i got the packaging?
Thanks in advance
Alex

Probably. However, I'd call first just to confirm.

I have proplem in my iphone 5 in ear phone and i want send my iphone 5 for you how can ?

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Try the usual steps: restart, reset, restore.
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414
If you try restoring from a backup and that doesn't fix the problem, try restoring to factory settings and synching your apps. You'll lose the app data and settings, but if the problem is due to a corrupt cache or settings file, that should cure it. If that still fails to correct the problem, take or send the iPhone to Etisalat for replacement.
Regards.

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Whilst it may not be your fault I am afraid it appears that your post is on a forum which is not the best for your OS. It will save the time of the unpaid volunteers here, and may resolve your issue faster, if you could examine the list below and see if there is a more appropriate forum to which you could direct your question.
OS X 10.9 Mavericks
OS X 10.8 Mountain Lion
OS X 10.7 Lion
OS X 10.6 Snow Leopard
OS X 10.5 Leopard
OS X 10.4 Tiger
OS X 10.3 and earlier
OS 9, OS 8 & System 7
OS X Technologies
OS X Server
iPad
iPhone
iPod
Other

If i send in a white ipod touch for repair, will they send me a white one back?

I need to send in my ipod touch 4g for repair on the sleep/wake button.
but its white, so will they send me a white one back??

Yes.
B-rock

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The Apple store wil do this for you.
You can call Apple support and they will help you
You can google it

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The T-mobile phone is advertised to be SIM-free. This does NOT mean unlocked. Unlocked iPhone 6's are not yet for sale in the US.

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You have to delete the iCloud account but you can keep all your data such as Contacts, Calendars etc. when you delete the account you will prompted to "Keep on my iPhone".
All your purchased content (like apps and music from iTunes Store) belongs to the original ID and you have to re-Purchase them under your Apple ID.
Photos in Camera Roll remains in Camera Roll.
Photos in photo stream that are not in Camera Roll must be saved in Camera Roll.
Photo that previously synced from iTunes remains in photo library until you synced with another iTunes library (another computer).
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A few months ago I purchased Snow Leopard, but realized too late that I already had Snow Leapord. What I need is Snow Lion upgrade. I did not open the software. Will they refund refund this or exchange it for the Snow Lion upgrade?

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All Updates to Snow Leopard are gotten from Software Update or from the Apple download site.
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If I am sending my iPhone in for a warranty exchange, due to software issues. Will they send my phone back if it has scratches?

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