If i back up to iCloud, I cannot backup to iTunes?

I backed up to iCLou

deirdre99 wrote:
 Thanks, Chris. Do you know why?
Do I know why what? Why you can backup to both iCloud and computer?
Backup to iCloud then plug into computer, select device, right click - Backup.
how can I restore a previous version of iOS (verizon 6.1.4) after installing ios7?
You cannot.

Similar Messages

  • HT1414 I lost all my data while doing the latest software upgrade, how do I get it back if I dont have a backup on iTunes?

    I lost all my data while doing the latest software upgrade, how do I get it back if I dont have a backup on iTunes?

    If you don't have a backup, then all your pics/text/notes are gone.
    You can sync back music and app.  If you were syncing your contacts with a program in itunes, then you'll get that back.
    Not sure why you didn't do a backup, especially prior to doing an upgrade.

  • My iPhone won't back up to iCloud it says backup failed after I increased my storage plan. How can I fix that and which email can I sen to if I want to refund the storage I bought on iCloud. It says I have 15 days to return.

    Which email should I send to for a refund on iCloud storage within 15 day period. Also the iPhone won't back up to iCloud it keeps saying backup failed even when I log out of iCloud and log back in how can I fix that?

    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

  • Help!! I recently erased my settings and after backing up via iCloud, I cannot open some apps. They look as if they are updating, but I cannot delete them. I can open them if I go through the app store and search for the app and click "open." what do I do

    I can't seem to figure out why I can't delete and redownload my apps. I'm very confused. I've tried turning my phone on and off, and doing a soft reset.

    Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
    First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
    Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
    When I went back to my phone and tried installing them again (still on my computer), it worked!
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  • Lost iphone, no icloud how to backup using itunes??

    I have an iphone 5s, and it was recently stolen yesterday, i have attempted the find my iphone app though my phone is listed as 'offline', my phone wasnt updated to the lastest software, i dont think i had icloud, however i regularly synced my phone on itunes, how can i recover all my photos, contacts, messages etc from there??
    Any help is greatly appreciated thankyou!!

    Greetings njaay,
    I'm sorry to hear your iPhone was stolen. The following article provides advice on what do after an iOS device is stolen:
    If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
    If you have been syncing to your computer using iTunes, you may have a backup which you can restore to a new device:
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • Cannot backup after itunes update to 10.5.0.142

    After updating itunes on win7 32bit, backup operation won't complete.
    After several tries, the error message could not be saved on your computer appeared.
    I deleted all backups as this article suggests http://support.apple.com/kb/ts2529 and now I connect iphone, try to backup and nothing happens. It stays there forever. In the meanwhile, the backup folder remains in a size of 5,1mb when the progress bar is diplayed (a little progress only, usually does not show the progress bar at all. I've tried to delete the folder a lot of times, nothing happens.
    Ive restarted iphone, the pc, nothing changes. BTW this article is stupid http://support.apple.com/kb/ts2529 it does not answer if another user account doesnt backup either !
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    I'm pasting what worked for me after going through a lot of forums etc. Don't even remember where i found it, give it a try though. it worked for me. I wonder why it was so hard to find... Cheers mates:
    This solution has been documented on this forum by several people, but the solution is usually deep in multiple threads.  I really don't know who came up with it first, but it does indeed work.
       I had an issue with iTunes.exe, APSDaemon, and AppleMobileDeviceHelper.exe using 100% CPU per core.  (Showed as 25% in Task Manager.)
      I could not backup my iPhone and the CPU spike happened as soon as iTunes
    10.5 was started on Windows 7 Home Premium x64.
    This solved it.
    Sounds stupid but works:
    1. Quit iTunes.
    2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
    3. Once in the command prompt, type "netsh winsock reset" and hit ENTER.
    4. Reboot your machine.
    5. Restart iTunes.
    6. ???
    7. Profit!         

  • HT4061 How do I get my last back up from icloud. Its not showing me the last back up?

    I backed my phone up last night, but I have had to go out nad my phone has reset itself. I need to get to my last back up but when I log into itunes (from a different computer) it doesnt show my last back up

    g.rubinacci wrote:
    i backed up my iphone 5 to my computer NOT itunes or icloud. how do i restore that specific back up?
    You cannot backup without iTunes. So what did you do exactly?

  • HT4847 why can't I see my music backed up in iCloud?

    isn't music backed up to the iCould?  If so, how come I can't see it?

    Music is not backed up in iCloud.
    If you have iTunes Match enabled it is stored online by that service but iCloud is not involved.

  • HT1766 When I started my new iPad 2 I could not start from a previous backup because the os on the new iPad is not the latest 7.x used to backup the previous ipad2  to install the new os I had to start the iPad as new. But now I cannot backup from the pre

    When I started my new iPad 2 I could not start from a previous backup because the os on the new iPad is not the latest 7.x used to backup the previous ipad2  to install the new os I had to start the iPad as new. But now I cannot backup from the previously backup ipad

    Hi there,
    You may find the troubleshooting steps in the articles below helpful.
    iCloud: Troubleshooting restoring an iCloud backup
    http://support.apple.com/kb/ts4036
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/ts2529
    -Griff W. 

  • My 5S with iOS8.0 will not backup to itunes 11. I get "Itunes could not back up the iphone...because an error occured.- how do I fix?

    Itunes will not backup my phone with new iOS8. Itunes says it cannot backup because an error occured. How do I fix?

    Hello, olemike.  
    Thank you for visiting Apple Support Communities. 
    I would recommend going through the steps in the troubleshooting article below.
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/ts2529
    Cheers,
    Jason H.

  • When I turn on my new iPhone 5s, I have to select a language and county and then my only options are to restore backup from iTunes or restore from iCloud.  I have already restored form iTunes, so what am I doing wrong?

    When I try to turn on my new iPhone 5s, the ONLY options it gives me is to either backup from the iCloud or restore backup from iTunes.  I have already restored the backup from iTunes, so I don't know why it keeps telling me to restore the backup.  And why won't it give me any other options?  I can't text, call, etc.  My phone will do NOTHING. 
    Any suggestions?

    It seems you restored from a blank back up if it is still asking you to choose one of those options. Set it up as new then manually restore from back up with iTunes on your computer and be sure to check the date of the back up an which phone the back up is from.

  • ITunes could not back up the iPhone because the iPhone disconnected (iTunes 11.4.0.18) Windows 7 Home Premium 64 bit OS

    Dated: Fri Oct 10 2014 (Malaysia)
    i'm using Windows 7 Home Premium 64 bit OS with the latest version of iTunes (11.4.0.18).
    My iPhone 5S already installed with iOS 8.0 but now iTunes unable to do the latest "Back Up" before i can perform the upgrading of new iOS 8.0.2 which iTunes keep on prompt an error message @ iTuens could not back up the iPhone because the iPhone disconnected.
    The last "Back Up" to my computer is on Oct 2, 2014 2:24 am. Due to the failure of the "Back Up" so iTunes unable to perform the upgrading of new iOS 8.0.2 to my iPhone 5S. Therefore, do hope that my problem can be solve ASAP.
    TQ & Regards,
    Mr. TanCW

    Hi tcw iphone malaysia,
    Thanks for visiting Apple Support Communities.
    If you are trying to back up your iPhone, but iTunes for Windows is not detecting the device reliably, I recommend starting with the steps in this article:
    iOS: If you can't back up or restore from a backup in iTunes
    These steps can help resolve many error messages that appear when connecting your iPhone to a PC.
    Best Regards,
    Jeremy

  • I downloaded Icloud somehow I changed my itunes account information and cannot get back to my original account that had a redeemed balance on it  how can I get back to the original account?

    I downloaded Icloud somehow I changed my itunes account information and cannot get back to my original account that had a redeemed balance on it  how can I get back to the original account?

    Buy the songs that your friend put on the iPod that you liked. They had no right to give you the copyrighted music when they sold you the device.
    tt2

  • HT201210 My ipad has a message on the front screen as soon as it is turned on that i cannot get rid of and therefore won't allow the ipad to be used at all the message says - icloud backup  This ipad hasn't been backed up in 2 weeks.  Backups happen when

    icloud backup.  This ipad hasn't been backed up in 2 weeks.  Backups happen when this ipad is plugged in, locked and connected to wi-fi.  This message is on the front of my ipad and it won't go away no matter what I do therefore the ipad cannot be used. 
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    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

  • I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

    I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

    Hello joelfromn. charleston,
    It seems you are unable to activate iMessage on a device with no carrier service. The following article provides information regarding activation issues:
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    Check your device settings
    Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
    Go to Settings > General > Date & Time and make sure that your time zone is set up correctly.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

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