If i backed up my old phone why aren't my contacts syncing

i had a problem with my old phone so i went to the apple store and they told me to back up my information on my computer which i did so i went to the apple store today to exchange my phone for a new one since i got my last one in february, now i connected my new iphone to my computer (iphone 4) and it says that i have no sim card, the last iphone i had didnt have one either but i was able to use it - this one won't let me go past the first few things that pop up when you get a new phone.. if i dont have a sim card how do i come about this problem?

You have to have a SIM card from an activated iPhone or one that was previously used to activate the original iPhone in order to activate your phone for use, even if you don't have service.  If you don't have one borrow one from a friend.

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