If I bought an iMac for the family and a MacBook Pro for my daughter between the period for the free Mountain Lion update, would we have to submit the request form twice?

I do not understand what it means by "right to copy."

I love the portability my powerbook gives me. You can use a PB in your setup. You can run an external monitor for either PB or MBP. You can node. Universal Binary menas it is an application which has the components written for both PPC and Intel chips-so you don't need to do conversion. Nodes won't require you buy a nother license. so the answer is down to how much the 2 upgrades and 1 crossgrades will set you back vs how much use you'll get out of them. IMO the iMac is inexpensive (I mean that in a good way-worth hooding on to). Maybe just look at a refurb PB unless you really have the extra cash.

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I have a mid to late2007 MacBook Pro core 2 Duo   But can't seem to load mountain lion   goes through all the steps then freezes at reboot

I have a mid to late2007 MacBook Pro core 2 Duo   But can't seem to load mountain lion   goes through all the steps then freezes at reboot
Everything I read said Mid to Late 2007 models od the MacBook Pro with a Core 2 Duo 64 Bit processor would run Moutain Lion

I have a mid to late2007 MacBook Pro core 2 Duo   But can't seem to load mountain lion   goes through all the steps then freezes at reboot
Everything I read said Mid to Late 2007 models od the MacBook Pro with a Core 2 Duo 64 Bit processor would run Moutain Lion

How do i qualify for the free mountain lion update?? i bought new macbook pro on july 25th.

hi i bought a macbook pro on july 25th it said i quailified for the new mountain lion update. im wondering how do i get it ?

http://www.apple.com/osx/uptodate/

I have a Macbook Pro v10.5.8, is it possible to upgrade to Mountain Lion as thats what the Macstore is telling me to do?

I'm really not sure what I should be doing, the MacStore keeps prompting me to install Mountain Lion but I dont want to buy it for it not to work on my mac.
My Mac is a MacBook Pro, bought new in 2008 running version 10.5.8 which is Leopard I think?
If you could help me with this it would be great as my version isn't supported by hardly anything anymore (Google Chrome for example).
Thanks

Upgrading to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

Why is it taking do long for my free mountain lion upgrade?

I don't understand why I should have to apply for an upgrade when I bought the computer within the grace period for A free upgrade .Then after submitting the application I never even got a confirmation email. The whole reason I didn't just wait to buy the MacBook pro was because I was eligible for the
Upgrade for free. If I don't receive my code today I will just return the machine and re buy a new one with mountain lion pre loaded.

Welcome to the vaunted "Apple Experience".... If all 4 million of us (and did they really sell that many things eligible for an upgrade?) showed up unannounced for a genius bar appointment at our Apple store to request our Mountain Lion upgrade redemptions, we could really get their attention.
Right now it is rumoured that Apple is outsourcing the verification of our claims to DogBert's Elbonian workers at 31 cents an hour. They get to read our personal proofs of purchase and decide if they look real or fake. But because that process would be too involved, it has been reported that the Elbonians instead print out each claim, fold it into a paper airplane, and judge the validity of the claim by how far the paper airplane flies. Because it is Dogberts Elbonian workers who are using mountains of paper in this futile exercise, Apple can deny that they are personally responsible for mowing down whole forests to print these millions of proofs.
If we all showed up at the Genius bar, Apple would instead be forced to have $8.45/hr. workers deal with our requests. And all they would be able to tell us is send a claim to Dogbert, so we wouldn't adversely impact Dogbert's workers. The Apple store blue shirts, unable to solve our problem, would at least be able to ask us how it feels to be an Apple owner, and offer consolation why trying to sell us a nano....
Let's just hope the upcoming war in Elbonia doesn't get in the way of the codes....
http://search.dilbert.com/comic/Elbonia%20Dogbert

How long before I get a confirmation number for my free Mountain Lion upgrade?

I sent all my information from the Apple upgrade site this morning. I have yet to receive my download instructions via email as promised. Is there a big delay in doing this?
Thanks!

Hi CALEBMIKLER,
Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ho w-to.
Regards,
Romit Sinha

I just bought a macbook pro and qualified for the free Mountiain Lion update. How do I download the software on my laptop now that I've received the password for the content code file.

I recently purchased a macbook pro and qualified for the free Mountain Lion update. Now that I've received the very long content code from Apple, where do I go to enter this information? Is there a link within apple.com? This is my first apple computer so I'm not a proficient user. Thank you

marsrover25 wrote:
I recently purchased a macbook pro and qualified for the free Mountain Lion update. Now that I've received the very long content code from Apple, where do I go to enter this information? Is there a link within apple.com? This is my first apple computer so I'm not a proficient user. Thank you
Sign into the App Store with your Apple ID. App Store should be in the Dock.
Cheers
Pete

HT204161 I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?

I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

I bought in december of 2008 a 2.4ghz macbook pro and I think the gpu is starting to fail. Can I still be covered for a change because of the faulty nvidia gpu?

I bought in december of 2008 a 2.4ghz macbook pro and I think the gpu is starting to fail. Can I still be covered for a change because of the faulty nvidia gpu?

If your computer qualifies - MacBook Pro: Distorted video or no video issues
If it does, call Apple Customer Relations or print out a copy of the article and bring it in to the repair shop.

I have a iMac desktop and a macbook pro laptop I work mainly on the desktop but when i go away for work I take my laptop. Is there any way to make it automatically back up to mirror my desktop? Like when I update a file it updates on there too etc?

I have a iMac desktop and a macbook pro laptop I work mainly on the desktop but when i go away for work I take my laptop. Is there any way to make it automatically back up to mirror my desktop? Like when I update a file it updates on there too, if I install software it installs on there too etc?
When I first got the laptop I syned it to load with all the same software etc but it hasn't continued to sync
Thanks

I use
Chronosync (http://www.econtechnologies.com/pages/cs/chrono_overview.html)
and
Dropbox (https://www.dropbox.com/)
Both work very well. The former I use for manual, one-way synchroniziation of (nearly) entire systems. The latter for automatic syncing of very active directories through local and shared online storage.

HT201364 I bought my iMac in the fall of 2008; I am running 10.6.8. Can't get Maverick to download--just spins and stops. Any ideas? Do I need a special app when I go to the App Store?

I bought my iMac in the fall of 2008; I am running 10.6.8. Can't get Maverick to download--just spins and stops. Any ideas? Do I need a special app when I go to the App Store?

Nothing special. You must havethe app store app installed in 10.6.8. Find Mavericks in the app store. Downloadit. It will take a while (5.31GB) and install thi installer ion your applications folder. Then you can proceed at your leisure.
Check hard disk space, permissions, apple-ID, retry.
Grant

What is the best way to keep an iMac and a MacBook Pro synchronized?

I've got an iMac and a MacBook Pro.
I need them to be synchronized daily (Data, documents, contacts, etc.) but I can NOT use the Cloud because of customer preferences.
I've recently bought a Time Capsule.
Can this device be used to keep both computers synchronized in an easy and non time consuming way?
If not, is there any App like "Beyond Compare" for Mac?
Thanks.

Morning Acousticare,
Thanks for using Apple Support Communities.
Thunderbolt cables should not exceed three meters for maximum performance. The Apple Thunderbolt to Thunderbolt cable (2.0 m) is two meters in length.
For more information on this, take a look at this article:
About Thunderbolt to Thunderbolt cable (2.0 m)
http://support.apple.com/kb/HT4614
Hope this helps,
Mario

TS2756 How can i create a new usb connection (service) on my iMac for sharing internet from my iPhone5 ( i seem have to deleted it )

How can i create a new usb connection (service) on my iMac for sharing internet from my iPhone5 ( i seem have to deleted it )
i know its not a problem whit my carrier o data plan or sharing preferences on the ipone because when i use it un my laptop it works perfectly through
the usb and even works on the Imac through wifi and bluethood tethering but NOT through usb!!.
the problem is that trying to make it work i deleted the "profile" usb iphone on the network prefereces panel. Now i only have 3 options: ethernet / wifi / bluetooth
but not the usb iPhone i used to have.
And when i try to add a new one i dont get a USB option.
can some one help me please??
this is how it looks (after the bluetooth PAN i used to have USB iPhone option)

The question would be more appropriate in the Mac forums as it is not really related to the iPhone.

I have an iMac, an iPhone, and a MacBook Pro. My full iTunes library is on the iMac and iPhone, but only a handful of songs are on my MacBook. They are all associated with the same Apple ID. How do I get all of my music on the laptop?

I have an iMac, an iPhone, and a MacBook Pro. My full iTunes library is on the iMac and iPhone, but only a handful of songs are on my MacBook. They are all associated with the same Apple ID. When I try to sync, I get a warning message stating that I will lose songs on my phone which aren't on the laptop. How transfer my music from my phone to the laptop?

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Can I sync the same iTunes library on both my iMac and my MacBook Pro?

Can I sync the same iTunes library on both my iMac and my MacBook Pro? I've been connecting my iPhone to each and it's causing problems for me with them being different, despite my purchases always being under the same Apple ID.

The easy way to do this is to keep the library on an external drive which you can plug into either computer. Of course this isn't always the desirable solution. You can try routinely copying the library from computer to computer though this gets tiresome.
Of possible relevance:
Using iPhone, iPad, or iPod with multiple computers - http://support.apple.com/kb/HT1202 - You can manage your iPhone, iPad, or iPod with multiple computers as long as you have set the device to "Manually manage music." - e.g. adding music from a second computer to an i-device.

If I bought an iMac for the family and a MacBook Pro for my daughter between the period for the free Mountain Lion update, would we have to submit the request form twice?

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