If i bought my mac in the uk but live in spain am i covered by the warranty
Hi There
I bought my MacBook Pro under a year ago in the UK I live in Barcelona Spain. My charger seems to be faulty. Am I covered by the warranty here in Spain?
Apple products and EU Statutory Warranty
http://www.apple.com/uk/legal/statutory-warranty/
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That is a really great question! It took some digging to find the answer!
On an older Mac, about 2010 or older, you need access to one of:
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I am English but live in Spain, When I got my new Macbook Pro I set the language to English, so far so good. Then I stupidly set the keyboard to British when it is obviously a Spanish keyboard. How can I reset it to Spanish. Sorry cant find question mark
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you can reset the input source to Spanish by selecting the Keyboard pane of System Preferences, selecting the Input Sources tab, and pressing the “+” button in the lower-left corner to select one of the Spanish input sources. The “Spanish – ISO” input source is most similar to the physical Spanish keyboard layout. -
I have the invoice.
Read for yourself: http://www.apple.com/legal/warranty/products/iphone-english.html
Especially the part that says:
IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device. -
Like I said when I bought my mac in the apples store, iMovie was already included. When it comes time to upgrade it, it won't let me and it says to sign into the account I used to purchase it. But I didn't purchase it, it came along with the computer. How do I get it to upgrade?
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If you have a Snow Leopard retail disk you can easily reset your MacBook.
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If you want to erase everything on your hard drive and start off with a reset to factory settings. Once it has finished booting and you are at the Install screen launch Disk Utility from the Utilities menu. You should see your hard drive in the left hand column along with your other drives. Click on the drive and select the Erase tab. Set the format value to Mac OS Extended (Journaled) and click the Erase button. After that has finished select the Partition tab. Type in a Name for your hard drive and select how many partitions you want from the Volume Scheme. The usual setting is one partition. Click on the Options button after you've selected a partition to make sure it's set for GUID. Then click the Apply button and after the Partitioning is done quit Disk Utility.You can now follow the instructions on the install screen. -
Powercord not working. is this covered in the warranty??
just a few minutes ago the light on my power cord stopped lighting up. if i wiggle the cord around in one place the light goes on for a second. so in other words, i need a new one. is this covered in the warranty that comes with the mac when i bought it?? the warranty is still valid but i dont have the extended one. what number do i call to report this??
plzzzz help!!
thanxYes, it's covered - here are contact numbers for AppleCare. Note that it may not be the cord that's at fault, though, it could be a power connector within the MacBook. Apple will probably send you a new cord (and a box to return the old one) to test whether a replacement works.
Matt -
I have a MBPro mid 2013 with 1 Thunderbolt port. Just bought a Mac monitor and want to daisy chain a PC monitor to it. Use a Mini DVI to VGA adapter from MBP to PC monitor. How do I daisy chain the 2 monitors?
Hall Palm Desert,
if your Mac monitor has Thunderbolt ports, and the PC monitor is on the end of the daisy chain, then you might be able to do it by connecting your PC monitor’s VGA cable to a Mini DisplayPort-to-VGA adapter (e.g. Apple, NewerTech), connecting that cable’s Mini DisplayPort end to one of the Mac monitor’s Thunderbolt ports, and then connecting a Thunderbolt cable between the other port on the Mac monitor and your MacBook Pro. -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
One of my movies I bought shows up on my mac in the itunes library but not on the apple tv.
I own about 30 movies on my apple tv and one of my movies I bought shows up on my mac in the itunes library but not on the apple tv. How do I fix this issue and get it to show up on my apple tv?
Two things to check
1st
Settings
Mail, Contacts, Calendars
AccountsHow many accounts are there?
2nd
From Home screen press Mail app
Press the top left button (next to Inbox)
You'll see all the Inboxes for the accounts present
You'll know either way whether one or more accounts has been setup.
SIDE NOTE: Not too sure about MobileMe though, might be integrated with iCloud, not sure. -
How can I get my old iTunes music onto my new computer without access to my old computer? I left my previous job and forgot to transfer my music. I bought iTunes match and it shows my old Mac as a device, but I cannot access any of the old music. All I can find are what was on my iPhone, but that's not what I want. I need all my old music from my old Mac, which has been wiped clean by IT at my old job. BUT, I did have iCloud at that time and I thought all my music would be accessible through it. I don't understand the Cloud! And I'm thinking spending $24.99 on iTunes Match was a waste of money because I still can't access my old music.
When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing! -
I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?
Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso -
I bought this MAC from a family member. Did everything need to change items to my apple id. Today I did the update for IOS Yosemite now the app store is auto filling with someone else id?? But they seem to be my apps??
If you didn’t erase the drive and install using you AppleID, then the OS and the purchased apps are still registered to the other AppleID. You cannot change that by logging into iCloud. Apps are forever tied to the AppleID used to purchase/download them.
You have to erase the drive and download/install the Apps using your AppleID.
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