If i buy a mac airbook how do i restore it to factory settings?

how can i restore a mac book air to factory settings after i purchased it from a individual seller?

If it originally shipped with Mac OS X 10.6.8 or earlier, use its original thumbdrive. If it shipped with Mac OS X 10.7 or newer, restart with the Option key held down and use the preloaded recovery partition.
The rest of the procedure is the same: use the Disk Utility to erase the Mac OS X partition, and then install a new OS onto it.
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Similar Messages

  • I want to sell my Macbook 6,1. How do I restore it to factory settings if it didn't come with a installation CD?

    As the title says, I am looking to sell my macbook, and I am trying to restore it to factory settings but everywhere I read it says that to get it to factory settings I need the instllation CD, but my macbook did not come with that (was it supposed to?).
    By the way, The machine is currently running mountain lion.

    Well if you want to get it to Snow Leopard, you are going to have to purchase a DVD from Apple to get it installed.  The CD is $19.99 which would cost the same as getting Lion or Mountain Lion from the App store and doing an install through the Internet.  Yes, if you go to install it, it's going to ask you for your Apple ID to verify that you purchased the OS to be able to use it.  However, if you use yours, you'll be able to get OS X installed and not have anything else to do with your Apple ID.  This way the person buying it could still enter their own information and purchase their own Apps and things with their ID.  However, I'm not sure if when updates are needed to the OS or whatever else could come along the way that it isn't going to ask them for your ID.  You should try to talk them into talking to Apple and ordering it on their Apple ID, they will then get a code to enter to make it available on their ID so you can get it installed for them under their ID.  This would cost the same as it would if you were to order the CD's so that you could install an out of date version and still have to pay to update it another $19.99.

  • HT1459 i have an ipod touch that is amounted with WAY to many minutes and we do not know the password. i would reset it with itunes but i cannot turn it off for the top lock button doesnt work. how do i restore it to factory settings or fix the lock butto

    I have an ipod touch that i would like to restore to factory settings. Having said that the ipod is locked for over 1,000 minutes and i do not know the password. I know the trick of holding down the lock button and home button at the same time until the "Connect to iTunes" message pops up, but the lock button on my ipod does not work. Is there anything i could do? I really could use some help im very stuck!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    Or try using this program to place the iPod in recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • When migrating from PC to Mac is it necessary to restore iPad to factory settings?

    Hi everyone!
    I recently decided to migrate from PC to Mac. Everything is amazingly easy now. I have already migrated my iTunes Library with no hassle and I am very pleased with my decision. I had no problem either with my iPhone nor my iPod but with my iPad, thats a different story.
    I just have one unsolved problem relative to the backup that iTunes performs each time I sync it with my Mac. It takes hours and somewhere near the end iTunes tells me it was not possible to backup. So if I want to sync I must skip the backup process but I know that's too risky. I can't even upgrade the iOS on my iPad because of the backup issue.
    I have read in some other forums that maybe this is because when I bought my iPad it was formatted to sync with PC and restoring factory settings would solve the problem.
    Is there any other way to solve this? Because I have a lot of information that comes from inApp dowloads and I would like to skip long hours of re-downloading my content.
    Thanks!

    There is no Windoze and OS X formatting with an iPhone, iPod Touch, or iPad.
    The problem is with your existing backup.
    At the iTunes menu bar go to iTunes > Preferences.
    Under the Devices tab select and delete the existing iPad backup.
    Control-click on your iPad under Devices in the iTunes source list and at the menu window that appears, select Back Up to create a new backup.

  • I just recently bought my friend's iMac 10,1 21.5in with all of his documents in it He lost his installer disks and it has OS X Snow Leopard. How can I restore it to factory settings? Or can I buy OS X Lion online and restore it to factory settings?

    ?

    Sooner or later, you will need to have those install disks, so you or your friend need to call Apple, give them the serial number of the machine and ask for replacement disks which should be sent out for a nominal fee. Other than that, you could also buy Snow Leopard retail disk at various resellers or Apple store online for $29.
    You will need that disk because: if you want to update to Lion and you purchase it at the app store, the license for it is not transferable, so if you ever sell that Mac, you are required to uninstall Lion and reinstall the original system (which you will need the disks for). The disks also include diagnostic/repair software.
    So, it's best to have the disks; and, if you do purchase and install Lion, make sure you make a complete backup - bootable clone or Time Machine just in case.

  • How do I restore Safari to factory settings?

    I recently downloaded a third-party program that had unexpected effects on my Safari browser after installation, even though the program I downloaded had nothing to do with my browser. While my Safari had worked perfectly before, now, my ad- and popup-blockers have been removed, I am directed to a different search engine when I use the search bar (a generic engine, instead of Google, which I used to use), and most annoyingly, when I click on a webpage, regardless of whether or not it is a hotlink, it opens an entirely unrelated ad in a new tab every single time.
    Although I have removed the programs that caused the problem, I can't get my Safari settings back to what they used to be. I have tried manually resetting using "Safari>Reset Safari" on my task bar, but this seems to have no effect. I have even downloaded the newest version of Safari (an upgrade from 7.0.6 to 7.1), but no dice. So, is there some way to completely restore my Safari back to its factory settings?

    Go step by step and test.
    1. If adware is installed without your knowledge,
        download  free AdwareMedic by clicking “Download ” from here
        http://www.adwaremedic.com
       Install , open,  and run it by clicking “Scan for Adware” button   to remove adware.
       Once scanning and removing the adware is done, quit the app by clicking AdMedic in the menubar
        and selecting “Quit AdwareMedic”.
    2. Safari > Preferences > Extensions
        Turn those off and try Safari.
    3. Safari > Preferences > Privacy > Cookies and other website data:
        Press “Remove all website data” button.

  • I forgot my password and can't download itunes on my computer so how would i restore it to factory settings?

    Forgotten Password and No itunes?

    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    Otherwise you need a computer with iTunes and an internet connection

  • My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal  simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphon

    My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal  simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphone without loss my date?
    Thanks

    lbryan1987 wrote:
    I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
    You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
    there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
    Seriously? It's physically broken!

  • I erased my all mac data, how can i restore them ?

    hi
    i erased my all mac data, how can i restore them ?

    If you don't have a backup the only way is through relatively expensive recovery software. If you want to do that, stop using the computer immediately before the data is overwritten.
    Is it still in the Trash?
    For software suggestions, see Kappy's post here.
    https://discussions.apple.com/thread/5091622?start=0&tstart=0

  • I have lost i photo from my mac. How can I restore it. I have no idea where it is now

    I have lost i photo from my mac. How can I restore it. I have no idea how this happened

    With the amount of information you've provided it's impossible to offer a solution.  We can't see your computer so we need to know the details of your problem and setup, i.e.:
    what version of iPhoto are you using?
    what system version are you running?
    have you tried double clicking on your iPhoto Library to see if it will open?
    where is your library located?
    did you apply any updates or upgrades just prior to the problem occurring?
    what type of Mac?
    how much free space on your boot drive?

  • If I upgraded my MacBook Pro from Snow Leopard to Lion via the web and now wish to erase the hard drive and restore it to factory settings to sell.  How do I accomplish this?

    I upgraded the operating system on my MacBook Pro from Snow Leopard to Lion via the web.  Now I need to erase the hard drive and restore it to factory settings, so that I can pass it on.  How do I accomplish this?  When I insert the Mac OS X install disk, the only option is to erase the free space.  Any insight would be appreciated.
    Thank you

    You need to boot off the original Snow Leopard DVD's that came with the system.
    Once you are running off of the DVD you will be able to do a clean install of SL
    To boot off the DVD with the system up running Lion insert the DVD. Open Sytem Preferences->Startup Disk and select the DVD then restart the machine.
    Message was edited by: Frank Caggiano

  • How do i reset/restore computer to factory settings???

    how do i reset/restore computer to factory settings???

    Follow these instructions step by step to prepare a Mac for sale:
    Step One - Back up your data:
           A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
           B. Clone to an external drive using using Carbon Copy Cloner.
              1. Open Carbon Copy Cloner.
              2. Select the Source volume from the Select a source drop down menu on the left side.
              3. Select the Destination volume from the Select a destination drop down menu on the right
                  side.
              4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
                  sure to opt for that.
                   Destination means a freshly erased external backup drive. Source means the internal
                   startup drive.
    Step Two - Prepare the machine for the new buyer:
              1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
              2, Remove any Open Firmware passwords or Firmware passwords.
              3. Turn the brightness full up and volume nearly so.
              4. Turn off File Vault, if enabled.
              5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
    Step Three - Install a fresh OS:
         A. Snow Leopard and earlier versions of OS X
              1. Insert the original OS X install CD/DVD that came with your computer.
              2. Restart the computer while holding down the C key to boot from the CD/DVD.
              3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
                  Optionally, click on the Security button and set the Zero Data option to one-pass.
              4. Install OS X.
              5. Upon completion DO NOT restart the computer.
              6. Shutdown the computer.
         B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
             Note: You will need an active Internet connection. I suggest using Ethernet if possible because
                       it is three times faster than wireless.
              1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
                  Utilities window appears.
              2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
              3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
                  on the Erase tab in the DU main window.
              4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
                  and set the Zero Data option to one-pass.
              5. Click on the Erase button and wait until the process has completed.
              6. Quit DU and return to the Mac OS X Utilities window.
              7. Select Reinstall Lion/Mountain Lion and click on the Install button.
              8. Upon completion shutdown the computer.
    *If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

  • How can I turn off the laptop after restoring it to factory settings?

    Hello everyone
    I am selling my Portege R830-10Q so I want to restore it to factory settings (out-of-box state) AND THEN TURN IT OFF.
    I have successfully brought the laptop to factory settings by using the _TOSHIBA Recovery Wizard_ and choosing *Recovery of Factory Default Software (Recover to out-of-box state)*. However, at the end of the recovery process and after everything is re-installed I was not able to TURN OFF the laptop. I was only given the option of restarting it. After restating it, the Windows set-up process starts.
    I don't want to set-up Windows, i.e. language, keyboard, user account, etc. I want to leave the Windows set-up for the person who buys the laptop from me. How can I switch off the laptop after the system recovery without having to set up Windows?
    I'd really appreciate your help.
    Regards
    Pedro

    When recovery procedure is finished and you are asked for restart just press power button and switch it off. I think it only thing you can do.
    Anyway, why not to start Windows and go through setup option. New owner can change this basic settings anyway. As username put Admin and language and keyboard can be set as default.
    For instance, if you have German recovery image set everything to German. New owner can change it anyway.

  • I just got my dads old iPhone 4. I restored it to factory settings and set it up with my apple id. The albums in my music are fine in iTunes but on my phone the albums are split and each song is its own album. Does anybody know how to fix this?

    My dad has recently gotten a new phone and I got his old one. With his permission I restored it to factory settings and set up the iPhone 4 as a new phone with my apple id. Everything has downloaded fine but I have had many problems with my music. First it was where my phone didnt recognise my apple id, but I  figured that out. Then it was where iTunes took one of my albums and split it so all the songs where their own albums. I fixed the album split on iTunes but its still like that on my iPhone. I have looked online everywhere and I still haven't found a solution! I'm getting super frustrated! Does anybody know how to fix this?

    No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
    As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

  • My iphone 4 is disabled and asking to connect to itunes..... but i resently restored my laptop by which i deleted itune.. so i dont have any back up. so now how can i unlock my phone without restoring it to factory settings... because i eant all my stuff

    my iphone 4 is disabled and asking to connect to itunes..... but i resently restored my laptop by which i deleted itune.. so i dont have any back up. so now how can i unlock my phone without restoring it to factory settings... because i eant all my stuff

    there should ba a way to undisable it without loosing all of your data

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