If I buy an iPhone and it is activation lock how do I get around this?
If I buy an iPhone and it is activation lock how do I get around this?
If you have a proper Invoice for the device that is locked Apple may give you a replacement for that but they will charge you a Nominal Fee for that. And the best option is as said above to contact the previous owner and ask him to erase and remove the device from his iCloud account.
Similar Messages
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My screen on my iPhone 5s 16g has broken and i just received a new one in the mail. i want to sync my old phone to iTunes so i can restore my new one, but cannot sync do to the fact that my screen is broken and i am unable to unlock the phone… how can i get around this?
You don't. If you use a 3rd party to "fix it" or attempt to do it yourself, Apple will reject the return and charge you the full price of the phone as if you had not returned it at all.
It's too late. You should have been backing up before it failed. -
I have a 13-inch MacBook Mid-2009 running on IOS X Lion and am trying to upgrade to Mavericks but after the download and starting installation the point where you choose which disk to use it says my hard drive is being used for Time Machine backups so it can not be used. I have turned off the Time Machine but do not know how to remove the backups from the hard drive. What do I do to get rid of the Time Machine backups I no longer actually need and install Mavericks? I have moved all my files to a separate terabyte hard drive but that drive does not have the GUID partition scheme to be used for installation. So I am stuck with one internal hard drive I cant use due to Time Machine and an external hard drive I cant use due to this GUID partition problem. How can I work around this and finally upgrade to Mavericks?
Click here and follow the instructions.
(116122) -
My OS is Windows 7. I want to change from IE to Firefox. After selecting the standard installation I am told that I must reboot to remove an older version of Firefox. This is as far as I have been able to get. I have downloaded 3 times now and rebooted 4. Any ideas?
Hi Swarnava,
I followed your two links to try to solve this problem but still ended up with a re-boot request to remove an earlier version which I don't have. I have not downloaded Firefox and set it up yet so I have nothing to remove! I have checked my programs via Control Panel too, nothing. Stuck! -
i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone
What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud? -
I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?
Check the eBay listing. Did it state the device was Activation Locked? If not, then make a claim as Meg stated and get a refund. You will not be able to activate the phone and no one can help you contact the owner, unless that is the person that sold the device. If they cannot remove the phone from their account because it is not theirs, then refund is your route. Even Apple cannot assist with locating the previous owner.
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Hi all. I am new to iPad and am trying to buy / download certain apps thru iTunes and or App Store. I have found the apps i want yet I keep getting messages saying "this app is not yet available in the South African store"! which means i am unable to buy it. Why not and how can i get around this? Thanks
If you see a dialog telling you the app is not avaiable, then it's not available.
And keep in mind, your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
I purchased an audiobook on my iphone and it has disappeared. How do I get it back on phone?
I purchased an audiobook on my iphone and it has disappeared. How do I get it back on phone?
Follow this article http://support.apple.com/kb/HT2519
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Have downloaded 5s iPhone. Instructions for activating iCloud gives wrong email address to verify account. How can I get around this problem and get my phone set up with iCloud
elhoseny wrote:
... Instructions for activating iCloud gives wrong email address to verify account..
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
Help me please..I lost all my contacts when i sync. it with google contacts ..they completely gone from iphone and my gmail account ..how can i get them back? please help
Its a easy fix,it will take too much time to type out all of the steps,
Check your email account. see if they are their, You can then import them on your DAV card, The best thing to is add them to icoud then they will be safe.
Apple support can talk you through it. -
Can some oe pleae assist I have been told that there is no software up date for the MAc book and now I tunes will not up date and I phone will not sync how do i get around this Please
Hello,
Upgrade only goes as far as 10.5.8 in 10.5, you need to Upgrade to 10.6, then Update to 10.6.8..
Pre-Installed MacOS:
X 10.5.2 (9C2015)
Maximum MacOS:
X 10.7.5*
http://www.everymac.com/systems/apple/macbook/specs/macbook-core-2-duo-2.1-white -13-early-2008-penryn-specs.html
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA -
We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I keep getting the message "Your purchase could not be completed" on my iPhone when I try to make purchases for games. How do I get around this?
Hbauer60 wrote:
... How do I get around this?
You cannot.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I'm running OS 10.4 and purchased Mac Box Set with Snow Leopard. When I run the Snow Leo install it errors saying I need OS 10.5 to run the install. How do I get around this? I've read that it's possible to go direcectly from 10.4 to 10.6.
To buy a hard drive try Newegg.com http://www.newegg.com/Store/SubCategory.aspx?SubCategory=380&name=Laptop-Hard-Dr ives or OWC http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
Here's a cheap SATA external hard drive case on eBay http://cgi.ebay.com/USB-2-5-SATA-HDD-HARD-DRIVE-EXTERNAL-ENCLOSURE-CASE-BOX-/120 636286623?pt=PCC_Drives_Storage_Internal&hash=item1c167ba69f
Here's instructions on replacing the hard drive http://creativemac.digitalmedianet.com/articles/viewarticle.jsp?id=45088 -
My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please. I don't mind restoring it updating anything that will work
Follow the instructions in the support document that you linked to the forum with. See the section about not syncing. You will probably need to erase it in iCloud to be able to restore it as new. Remove the device from your iCloud account which will disable Find My iPhone.
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