If I buy Creative Cloud do I still pay for each program.  Adobe Acro asking for payment.

If I buy Creative Cloud do I still pay for each program.  Adobe Acrobat keeps asking for payment.

There is now a Creative Cloud forum which is probably a better place to get an answer:
http://forums.adobe.com/community/creative_cloud

Similar Messages

  • May be dumb question. but why did I buy creative cloud if i still have to purchase the products?

    I admit I have not spent the time on the site.  But is creative cloud simply a monthly payment to be able to access adobe programs that i still have to buy?  I am not sure what i get with creative cloud. 

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    or
    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • I dont have the creative cloud apps what im paying for

    how can i got it?

    We need a lot more information.
    Which operating system?
    Is your computer 64 bit or 32 bit?
    Have you logged-in to the Creative Cloud and installed the Creative Cloud Desktop App on your computer.
    Which programs do you see your CC Desktop App?  A screenshot would be good.
    Nancy O.

  • Is it possible to purchase creative cloud file storage without paying for apps?

    I already have CS6 and I am not currently interested in purchasing app or paying monthly for the use of said apps. I would just like to pay a little for a little extra storage.

    Welcome to the forum.
    Klay wrote:
    I already have CS6 and I am not currently interested in purchasing app or paying monthly for the use of said apps. I would just like to pay a little for a little extra storage.
    Just curious but why would you want to pay Adobe for storage? It's bad enough now days that people have to rent their software for CC.
    Have you considered things such as: Box - Dropbox - Google Drive - SkyDrive - etc., (to name a few). Many of which have better features than Adobe's offering and come with less the trouble to deal with relative to many threads found on the forum concerning issues.

  • After switching  to Creative Cloud can I still use my boxed CS4 as a second product?

    I'd like to start using Creative Cloud. As I already have boxed CS4 version I am qualified for a first year discount.
    Does it count as an "upgrade" or as buying new product with "discount". In other words, can I use Creative Cloud (bought with a discount for owning CS4) on one/two computer as one license and still use my old CS4 on another(1 or 2) computer as a separate license (for other person to work with)?

    Hi Marta,
    I believe it countrs as an upgrade, which typically means you can continue to use the prior version on the same computer and cannot sell it.
    -Dave

  • Why won't Business catalyst says I need to buy Creative Cloud to publish my site, but I already have

    Business catalyst says I need to buy Creative Cloud to publish my site, but I already have Creative Cloud and am logged in properly.

    I have checked the site and it does shows up web hosting plan. But the email on which site is published is not using CC subscription as a result BC is asking you to upgrade the site.
    Please get in touch with support team and provide them subscription information :
    join live chat with support team :
    http://helpx.adobe.com/contact.html?product=muse&topic=downloading-ins talling-and-setting-up
    Click on I still need help.
    Thanks,
    Sanjit

  • Buying Creative Cloud- page not loading

    Hello, I am trying to buy Creative Cloud and when I click buy, it leads me to a blank page! Something isn't loading. Does anyone else have this problem?

    Hi There,
    You can try following steps
    Try different browser.
    Delete cookies and cache
    If you still don't see the pricing and cannot place the order contact our team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
    You can also try: Contact | Adobe
    Thanks,
    Atul Saini

  • I bought creative cloud, but it still keeps in trial version

    I bought creative cloud, but it still keeps in trial version. and I click "Join Now" on photoshop startup window, it will forward me to buy creative cloud. I can't find any place for register or enter serial code, I don't know how to do, please help! Thanks!

    I tried to find it everywhere and don't see "license this software", I m using Mac OS X 10.9.5

  • What's the different between buying Creative cloud membership and  buying subscription?

    What's the different between buying Creative cloud membership and  buying subscriptions(month to month/yearly)?
    If i am not allowed to buy creative cloud in my country, Can i still buy subscription?
    Looking forward to your reply.
    Thanks
    MM

    Those are two separate monthly subscriptions to individual apps allowing you to cancel at any time. It's the most expensive but the most flexible way of subscribing.
    Creative Cloud is a collective term for a subscription to the entire Master Collection of apps plus all the extra products and services which come with the entire Cloud membership. http://www.adobe.com/uk/products/creativecloud/tools.html
    If you definitely only want one app then a standalone subscription is the way to go.
    If you want at least two apps, then a yearly Cloud membership is cheaper overall.
    Which country are you in? Cloud memberships are not available in all countries.
    http://www.adobe.com/uk/products/creativecloud/faq.html#availability (In what countries can I buy a membership to Creative Cloud?)

  • Buying creative cloud package for students

    I want to buy creative cloud package for students as I am currently a student but am finishing in 6 months, can I still buy the the plan even though half way through the year  cease being a student?

    Yes.
    Adobe only checks your eligibility when you first sign up. Adobe does not monitor your academic status through the year and does not care when you graduate.
    Once you're accepted, the plan lasts for 12 months. Then it expires unless you renew.

  • Can I cancel my Creative Cloud membership and still use Photoshop on my computer?

    I have the month-to-month Creative Cloud membership and am curious if I would be able to cancel my Creative Cloud membership and still have access to everything still involved with my Photoshop downloaded onto my computer?

    If you have licensed versions of software that you purchased separately from your Cloud subscription you can still use them.  There is a chance that the Cloud will have taken over for them in which case you may have to uninstall, clean things up, reinstall.

  • If I buy creative cloud student plan, can I use the software on multiple computers. I have 2 laptops for school.

    If I buy creative cloud student plan, can I use the software on multiple computers. I have 2 laptops for school.

    Creative Cloud Help | Creative Cloud / Common Questions
    Can I use the software I download from Creative Cloud on more than one machine?
    Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.

  • Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after a month and only pay for that month.

    Can you buy Creative Cloud for a single month? Or do you have to buy the membership which lasts a year? If so can you cancel the membership after 1 month and only pay for that month?
    Thanks

    Hello Tom,
    You may sign up for a free trial of creative cloud which you can check out here. Download a free trial or buy Adobe products | Adobe downloads
    You may either pay for a month to month membership or annual as listed here. Creative Cloud pricing and membership plans | Adobe Creative Cloud
    Let us know if this helps!
    Thank you,
    Jo-Marie

  • Creative Cloud desktop app STILL signing out automatically

    I realize there are other threads on this, but wanted to chime in and say this is STILL an ongoing issue.  And it seems especially worse after the last CC app update.  I've lost count of the number of times I've had to sign in today.
    After watching the behavior for two days I've narrowed this down to an issue with Acrobat, at least on my machine.  It seems that opening a PDF file is what triggers the issue.  This does not happen every time, but every time I get the request to "sign in" and I notice my systray icon is grayed out it's after I've tried to open a PDF file.  Sometimes I can open the PDF with no issues, then after a few seconds the file will close and I'll get the "Adobe Software License Agreement" dialog box which I have to accept then have to sign into the cloud again.  And of course whenever that happens the next time I try to open any Adobe products I have to accept the licensing agreement each time.  Highly annoying!!  Is this issue any closer to being resolved??

    FWIW, with the help of Adobe support, my own problem seems to have been fixed (and stayed fixed) for about a week.
    For clarity, the major problem I had was the one described by the original poster, where I'd pingpong between being able to be logged into either the (Windows 7 32 bit) Creative Cloud app, or into Acrobat, but never both. If I used Acrobat, it would shortly thereafter log me out of CC; then when I logged back into CC, the next time I used Acrobat it would demand me to log in; and the cycle repeated forever.
    Anyway. The solution was to:
    log out of Creative Cloud
    uninstall Acrobat using "Add or remove programs" (aka Programs and Features) from the Windows Control Panel (there were TWO Acrobat entries; I removed both).
    check using the Adobe cleaner tool that there were no remaining traces of Acrobat (while leaving intact Creative Cloud and any other apps). In my case there were no remaining traces; presumably if you found any traces of Acrobat you'd use the cleaner tool to eradicate them before proceeding
    log back into the Creative Cloud app
    re-install Acrobat from within the Creative Cloud app
    As I said, all has been well for a week or so. I'll report back if it quits working again.

  • I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.

    I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
    Please help

    Jodie84,
    I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
    Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
    Cheers,
    Kartikay Sharma

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