If i buy new ram, will the people at the mac store install it for me?
if i buy a mac mini at the mac store and buy some RAM later, will they install it for me?
Hello,
if i buy a mac mini at the mac store and buy some RAM
later, will they install it for me?
I have had my local Apple dealer (authorized service provider) install memory for me that I supplied. They didn't even charge me (I had them do it while it was in for a different repair).
The difference is this:
An Apple Authorized Service Provider makes their money from performing services that you pay them for, and also from Apple re-imbursing them for warranty repair work. They will do just about anything if you pay them to do it.
An Apple-owned store is going to only install items and upgrades that your purchased directly from them (or directly from Apple - which is the same thing). So, they will not install parts that you supply them with.
The independent service provider (the previously mentioned Apple Authorized Service Provider) doesn't care where you buy the part. Naturally, they prefer you buy it from them. But, they'll happily charge you to perform service work. And, they'll install parts you supply them with. Naturally, it is understood that they will only warrant their work, and not the part that you supplied.
I hope this helps.
Let us know if you have other questions.
P.S., if you'd like, go ahead and click the "Helpful" or "Solved" buttons on any of the posts / replies above if you feel they were helpful or adequately answered your question.
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Here is my last crash report:
Thu Mar 7 15:34:36 2013
panic(cpu 0 caller 0xffffff8009ab7b95): Kernel trap at 0xffffff8009a76c4e, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffffa00cffad88, CR3: 0x000000000582b00c, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff800d17f488, RCX: 0x0000000000000000, RDX: 0xffffff800a0bd430
RSP: 0xffffff80fa013d10, RBP: 0xffffff80fa013d60, RSI: 0x0000000000000000, RDI: 0xffffff800d17f488
R8: 0xfffffffffffff000, R9: 0xffffff801b50b5d0, R10: 0x000000010ccc3000, R11: 0x0000000000000200
R12: 0xffffffa00cffad78, R13: 0x000000000000007d, R14: 0x0000000000000000, R15: 0x0000000000000000
RFL: 0x0000000000010293, RIP: 0xffffff8009a76c4e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffffa00cffad88, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80fa0139b0 : 0xffffff8009a1d5f6
0xffffff80fa013a20 : 0xffffff8009ab7b95
0xffffff80fa013bf0 : 0xffffff8009ace4ad
0xffffff80fa013c10 : 0xffffff8009a76c4e
0xffffff80fa013d60 : 0xffffff8009a7be07
0xffffff80fa013d90 : 0xffffff8009a75cf4
0xffffff80fa013dc0 : 0xffffff8009a75150
0xffffff80fa013e00 : 0xffffff8009a66b2c
0xffffff80fa013ef0 : 0xffffff8009a6a890
0xffffff80fa013f20 : 0xffffff8009db8d66
0xffffff80fa013f50 : 0xffffff8009de17da
0xffffff80fa013fb0 : 0xffffff8009acecf3
BSD process name corresponding to current thread: syslogd
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000009800000
Kernel text base: 0xffffff8009a00000
System model name: Macmini5,1 (Mac-8ED6AF5B48C039E1)
System uptime in nanoseconds: 151583130298
last loaded kext at 11211562865: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8b414000, size 28672)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.ApplePlatformEnabler 2.0.5d4
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.driver.AppleHDA 2.3.0f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.2
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts on the memory modules when handling them. If necessary, clean them with a mild solvent such as rubbing alcohol.
The Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test. -
i buy new ipad but the garranty in my country don't support it,, and now i have a problem in the device,,, what is the solution?
Take it yourself or send it to friend in country where guarantee supports it.
Do not try to ship it to Apple - they will not accept international
shipments nor will they return it to you.
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