If I buy refurbished from the online store, can I take it in and have my stored items from my old macbook transferred to the new lone for free??
I bought a refurbished Macbook Pro online today. I purchased the apple protection plan with it as well. If I purchased the additional coverage or for any other reason, will a certified apple store transfer my storage from my old laptop to new laptop for free? Or did I need to purchase the One-on-One plan?
No refurbished MacBook would be running a Classic operating system. Classic refers to the operating system on Macs prior to 2007 with the PowerPC chip, that was an optional virtualization, and prior to 2004 that was an optional boot system.
If you buy a refurbished MacBook from the Apple Store you can get AppleCare for it. Ask the online store where you buy it from if they offer AppleCare for it or not.
The current operating system Mac OS X 10.9 is known as Mavericks, and questions regarding it should be asked here:
OS X Mavericks
This is a user to user forum, and policies of the store are specific to the store. Go to http://www.apple.com/retail/ to get your local store's number,
and usually hitting the number 5 will get you a real person if they don't say which number to reach one at the store.
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The speakers are shot and I want to know if I can get a new phone
if the phone is still covered under warranty, then yes. If not then you will pay out of warranty $149+ tax
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I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?
Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
Mylenium -
I have moved from a G5 Powermac to an Intel Mac Pro and selectively porting over items from a backup hard drive.
How can I access and use documents and drawings created on the PC based computer ?Clarisworks, you need Appleworks, which will only work with Mac OS X10.6.8 or earlier. See this tip if you must go newer. Mac Pros with newer hardware configuration than July 20, 2011 can't use Mac OS X 10.6.8 or earlier without this tip and then it would be Mac OS X Server. I'm not sure if the new black Mac Pro supports that configuration or not.
iPhoto, there is an iPhoto for all versions of Mac OS X.
iTunes, there is an iTunes for all versions of Mac OS X. Note with iTunes versions 11 and later, which are needed for syncing with iOS 7 or or later, you will lose coverflow, if you liked that feature. Sadly you can't run an older version of iTunes from within Mac OS X 10.9 or later.
Sketchup: http://help.sketchup.com/en/article/60107 shows the versions that will work with intermediate Mac OS X versions, and this shows the latest version: http://help.sketchup.com/en/article/36208 be sure to click on the operating system you choose to use.
GIF - Viewing GIFs Apple's Preview can do that. Editing them, I like http://www.lemkesoft.com/ Graphicconverter.
DMG is able to be opened by all versions of Mac OS X. This are just "disk images" which store programs on a virtual disk that will open when double clicked. Frequently you'll find the installer of the said program inside. To find out if the program itself is compatible with 10.7 through 10.9, see http://www.roaringapps.com/
Otherwise see the resources on:
https://discussions.apple.com/docs/DOC-2455
If you end up deciding to stick with Snow Leopard. -
Why does my iPad hang when writing an email? When I'm done with the email, I can't send it out and have to re-boot the iPad. This happens if the time to compose email exceeds 10 to 15 minutes.
Shut down all programs that are running in the background.
1. Double-click the Home button to see Apps in background
2. Hold the Apps down for a second or two until you see the minus sign
3. Tap the minus sign to close program
4. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo
Suggest you perform Step 1 to 3 at the end of every day. -
I got my iPhone 5 a little over a year ago, and my power button recently quit working. Since ive had it for over a year, can i still get it fixed or replaced?
Wow that is so unlucky. If I was you I would try talking to someone at the Apple Store, explain your situation and don't be shy to shed a tear or too. Its just a shame 3 weeks after your phone getting hardware problems. I know people will say, oh buy Apple Care but I feel ya and I know adding that extra money in the beginning feels pointless and expensive.
Worst case scenarion like I said you will have to pay Apple 269 for them to swap phones. Or if you have any nerd friends have them fix it for you. Its a tedious repair the way the power button has some weird hinge that needs to snap on and ribbons are so thin. I do not advise for you to attempt to fix your self unless you don't care if you break it completely.
Alternatively you could just turn on Assisitive touch on accessibility and use that. That way you wont need to pay anything to fix your phone and wont need to take it apart either. -
my mum set up an account for itunes a few years ago but she cant remember the question recovery answers can anyone help as i can not purchase anything
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
Why am I getting a message,"the item you are trying to buy is no longer available" when I bought it months ago and have reinstalled several times. As recent as last night.
The item may have been removed either permanently or temporarily between now and when you last downloaded it. There may be an problem with the App Store or your connection to it. Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears? Try waiting a couple of hours and trying again.
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How to buy a MacBook Pro from the Online Store
Well, I'm Indian, and apple does not have an apple store in India(not even an online one). I need the new MacBook pro with 16 Gigs of ram in it.
I do regularly travel to Australia and am considering buying one from their online store. But it asks for an AUSTRALIAN CARD. Did I just get something wrong or I need an Australian Credit card(if that's the case, I'm screwed). Also can I use an international credit card or am I done for????You could also try contacting an Apple retail store in Australia and see what their policy is for an in-store purchase and if you can reserve a unit for when you are traveling there.
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Hello guys. I'm on the fence of buying a new Haswell MacBook Pro Retina. I'm a student so i plan to get it with the student's discount. I want to ask you guys whether is it possible to use debit card to purchase anything from apple online store? Im using CIMBclicks debit card. Thank you.
Call the online store and ask them! We are just users like yourself. Besides, you will get a much faster answer directly from the horses mouth and it will be correct!
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I am planning to buy the New Ipad from Apple online store. Can I purchase the unlocked version because the online store gives me the option of US carriers ONLY?
iPads are not locked to the carriers.
http://www.apple.com/ipad/4g/
Regards. -
I bought Adobe Design & Web Premium CS6 from an online store. I try to install the program but it pup out said to Adobe support manager. I try to key in the serial number but always fail. Could you tell me what should I do? Thanks!
using Google to read reviews, I would not buy from that site Google
added... click the google link I provided and do some reading about that site
When you buy from another site instead of direct from Adobe you need to check first to be sure the site is an authorized reseller (such as Amazon)
You are now going to have to get support from the place you bought if the serial number you were given by that site does not work -
Hello, I live in Russia and would like to purchase I-phone through the online store E-bay from a private individual. As in this case, the guarantee?
Again, the iPhone warranty is NOT international. And, if I may offer unsolicited advice, buying from ebay is always risky. Most sellers are less then honest when it comes to iPhones. They might state that the iPhone is unlocked when it is not; it might not be really unlocked or might be hacked/jailbroken.
My advice to you is to buy in the country you intend to use the phone and buy it from a legitimate source such as Apple or an authorized reseller. -
If I buy a Mac book air from UAE online store does the keyboard come withe Arabic letters ?
Have you thought of going to the website for the UAE online store? That is really the only place where you can get an answer to such a question. For example:
http://store.apple.com/ae/configure/MC968AE/A?select=select&product=MC968AE%2FA -
Can I customise a macbook pro if I order it from an apple store but not the online store?
I would be coming to Melbourne. I plan to buy a macbook pro with the retina display there. However I would need to customise it ( I plan to add some extra RAM and upgrade the processor). Ordering from the online store would be a bit inconvenient since I wont have a permanent address for a few days and I would need a laptop pretty soon. Will I be able to buy a customised one from an apple store itself? I dont mind waiting for a day or two actually.
It may depend on the Apple Store, but I do not think they do that. Anyway, I recommend you to call to the Apple Store and ask them about this option > http://www.apple.com/au/retail/storelist
Also, note that some Apple Stores already sell build-to-order Macs with customized hardware, so see if one of them has got the hardware you need
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