If I delete the inbox (as advised by Norton for security reasons), can I recreate it or is my email dead? Just the inbox, not the contents.

Windows Vista Home Premium SP2
Thunderbird 31.3.0
Norton advises me that there is malware in my inbox and that I should delete it.
If I do so, how can I restore the inbox folder.
I'm not worried about the contents, I just don't want to destroy my email system.
Mike

Yes on the setup-page for your emailaccount go to prenumerations and you probably have a box near INBOX that needs to be marked.
But depending how you get your email, if they are downloaded or if they are copied into your pc, you might get all your old emails back, INCLUDING your virus-email. This virus is most likely in an attachment so it woudn't infect your pc UNLESS you open it. Schred that file and never open any attachment by default

Similar Messages

For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free

For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free

If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars.

My 5-minute-old AppleId account was disabled immediately for security reasons. I have followed instructions carefully and although I seem to be able to change my password, I cannot login using the new password bcs account disabled for security reasons!

It is probably something to do with the fact that I am in the Philippines, but what am I supposed to do? According to the support options I have to pay to open a support ticket. My account was not verified when it was disabled and I think I might be in some sort of deadlock in which the password reset won't work because I'm not verified, and the verification won't work because I can't log in.
I've never bought a single Apple product before and this has got to be the worst intro I could have imagined!

Solved.
After about an hour on the phone with US support (who were very helpful I must say) it turns out that if you do not have an iTunes account with credit card information and a billing address, you are very much more likely to get your AppleId account disabled "for security reasons". This begs the question of course as to whose security we are talking about here! But there you go. If you are an Apple first-timer, get an iTunes account, fill in all your details, and you should be alright.
Thanks for everyone's suggestions.

Update so that all apps are registered to my current apple ID from an email that is no longer valid. When I try and log into the old Apple ID I am told it has been 'locked for security reasons'

I have a very old apple ID that was used to install some of my first apps that I still use today such as Whats App. I cannot install updates for these apps because my apple ID is no longer operational and when I try and reset this apple ID I get an error message saying this apple ID has been blocked for security reasons. NB. I cannot reset using email verification as the email doesnt exist anymore and when I tried inputing my security questions I couldn't get past my birth questions and then got "you have too many failed attempts at verification...so this apple ID has been blocked".

The old Apple ID apps cannot be transferred to the new ID so you would be best to delete and download new.
For lockout issues with the Apple ID contact the store support staff at http://www.apple.com/emea/support/itunes/contact.html
For security questions reset, contact the country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

In Live View and AV mode on 5DMKII the ISO auto changes to 6400 for no reason, any solutiions?

In Live View and AV mode on 5DMKII the ISO auto changes to 6400 for no reason, any solutiions?

But my current sim card works just fine in my friends iphone 5...wouldnt the logic follow that the problem is with the device itself (the phone) and not the card?

Apple deleted my account when I made a complaint about being charged for apps that I did not purchase! The said it was for security reasons as my account must have been compromised but only Apple have mu information.I am convinced the operator delete

Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?

No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
Change your Apple ID here
And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
Pete

So here's my problem. I just used the "reset all settings" option, and accidentaly restored an old backup. It deleted all my photos and contacts, but for some reason I still have all the apps from after the backup date, is there a way to get it all back?

So here's my problem. I just used the "reset all settings" option, and accidentaly restored an old backup. It deleted all my photos and contacts, but for some reason I still have all the apps from after the backup date,and it also kept the notes from after the backup. The "reset all settings" option clearly says no loss of data or media, so I don't understand why some stuff got deleted. My question is, is there a way to get it back?

If you still can find a recent backup listed in iTunes/Edit/Preferences/Devices, use this one to restore from.
If there are no recent backups listed, your data is gone. Only if you included the iTunes backup folder into your computer backup routine, you could be able to restore this folder and find one of your latest backups listed again.
iTunes: About iOS backups

Account disabled for security reasons - what about the music I purchased ?

Hello to you all Apple/Mac lovers ,
I have a problem : my iTunes/Apple ID was disabled for "security reasons". That I suppose I can understand - although I can't figure out what danger I represent for Apple and iTunes.
The problem though is that I purchased some music on the iTunes Store and now I need to re-enter my account ID and password to listen to it - but since the account was deleted the iTunes Store accept or recognize the ID/password combination and it tells me why : "This Apple ID has been disabled for security reasons.". This is how I first learned my account had been disabled.
How can I listen to my music now ? Thanks in advance for your advice !
Charles

Yes I got it to work your link was the right one. Here's how it works : the security reason was that I or someone else tried to use my account and entered a wrong password 5 times or 10 times in a row. That's why my account was blocked. So all I - or anyone - has to do is to ask for a new password using Apple's password recovery tool, iForgot. There was on link on that page you sent me, or on one of the help and FAQ pages it linked to, so that's how I got there and that's how I did it. Thanks a lot !!
Charles

Hello everybody, I have the following problem: my apple id was desabled for security reason and I have to reset my password to enable the account again, but when I try to do this, using the e-mail, I've never received such e-mail. When I chose to do

Hello everybody, I have the following problem: my apple id was desabled for security reason and I have to reset my password to enable the account again, but when I try to do this, using the e-mail, I've never received such e-mail. When I chose to do this by the security answers, it's not work again, because does not accept my birth date. Can you please somebody help with this issue? Thanks in advance

If you have a rescue email address on your account then you've checked the inbox and spam folder on that account as well, and you've tried requesting the email again ? If you still can't find it then try contacting Support in your country and see if they can reset it for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

Why is my Apple ID being locked out every time I go to use it? I haven't even attempted to log in for about 4 or 5 days, but today on my first attempt to do so, it said my account had been locked for security reasons. This is the third time.

I only sign in to iTunes' store about once a week or so. But during each of my last 3 attempts (on different days, several days apart) on my first attempt to enter my password and hit submit, I am immediately told that my Apple account has been locked for security reasons and it wants to take me to a page to reset my 'forgotten' password. I am using the CORRECT password.
Perhaps someone else is trying to break into my account or is mis-entering theirs but my account should not be getting locked like this. It is very frustrating to have to go through the reset password procedure each and every time I want to go into the store. It seems to me that Apple really doesn't want me to buy any more apps from them as they keep refusing me entry into my own account, each and every time I have tried to use it, for the past few weeks. I am not their best customer, but they aren't giving me much of a welcome invitation to become one, if I'm going to be treated like this.
I just bought my iPhone 4 less than 2 months ago. I paid extra money to upgrade early, just to get this phone because it was so highly recommended by everyone I spoke with in different stores (BestBuy and Verizon). I even bought the 2 year upgrade to my Apple services in case I needed to ever call them, and so far I haven't had to, yet. But I definitely will call them if this isn't straightened out.
It looks like this other user could be tracked and an email could be sent to them from Apple to let them know what they are doing - trying to sign into the wrong account, and are locking somebody else out of their own account because of their error....and to remind them of their correct information or how to get it and to write it down or save it somewhere so they don't keep on doing this.
I have seen literally DOZENS of other people in these discussions with exactly the same issue that I'm having so it is NOT an isolated incident, and it seems to be a growing problem as Apple's sales and user base continues to grow, so this problem is seriously needing to be addressed in some way, and soon, before they start losing new customers because of it. If I was still within my original 14 day return period with this phone, I would definitely be returning it and buying an Android model because of how frustrating this is to me. If my bank was doing this to me, I'd have already switched banks by now if they hadn't fixed it - just to give an example of how I feel about this.

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu. I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Any suggestions? Using 10.6.7 and u

I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu and I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Using 10.6.7 and up-to-date on all software. Any suggestions?

Could be a third party app preventing you from being able to login.
Mac App Store: Sign in sheet does not appear, or does not accept typed text
If it's not a third party issue, follow the instructions here.
Quit the MAS if it's open.
Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.
Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash
From the same Library folder open the Preferences folder.
Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist
Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the MAS.

Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried

Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried the whole site again, and then tried publishing as a new site altogether. Thought I would then try to export as HTML in the hope of uploading the files via an FTP client and Muse crashes and locks up again. I am extremely stressed about this as I am in the last few days of of website I have been working on now with no issues since December. We are due to go live and my client needs to see it. I am desperate for an answer. It is not looking good. I am on an Apple Mac and have not had any isses publishing it for the last 6 months. Not very happy to say the least. Need desperate help.

Hi Zak, I got onto Adobe Customer Care Live Chat this morning and gave them the error message. After some trouble shooting with them it appears the older archived file of the site still publishes. I have now reverted back to the old file and copied and pasted out of the new file and from some ideas given to me by support I am now able to publish to Business Catalyst. It seems there was something corrupt within the new pages added yesterday. I have no idea if this would have still happened if I hadn't updated but I am glad it wasn't a Muse specific problem. I am loving using Muse and the support from Adobe has been excellent. Thanks everyone. By the way I do love the new version and apart from this hick up that lost me a few hours, aged me some more and gave me grey hair I really love Muse. Thanks again.

Can't restore apple id ,you were blocked for security reasons, but to restore the need to enter the key after typing it sends a 4-digit code on the ipad , but at ipade I am not connected to icloud ,and to connect you need to recover your account

can't restore apple id , because apple were blocked for security reasons, but to restore the need to enter the key two- step werification . after typing it , apple sends a 4-digit code on the ipad , but at ipad I am not connected to icloud ,so i cant get code . but if i want to recover apple id, i need to connect icloud, so what to do? help !

I have (sorry forgot to add that). I was switched around and finally I was told I would be put through to a supervisor but after being on hold for about 10 minutes the phone went dead, I did not lose connection so I do not know if I was hung up on or there was some technical difficulty. I called again yesterday and did in fact speak with a supervisor for Account Security but he told me he did not know why it was happening and put me through to a different number but that ended up not being any helpful either. That's when I decided to give it a shot on here!

HT1414 My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email for

My wife gave me her older ipad. I have reset and removed all data. My Apple ID (Ipod touch) is not an email adress, but when I try to stu up the ipad it asks for my Apple ID, then tells me that for security reasons the Apple ID must be in email format?

Change it to an email address.
-> https://appleid.apple.com/

HT5312 My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to use "forgot" it goes to the e-mail address that is frozen. How can I gain access to my e-mail address

My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to reset my password the instructions are sent to the e-mail address that is frozen. How can I get Apple to remove the frozen status from my e-mail account?
<Email Edited by Host>

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

If I delete the inbox (as advised by Norton for security reasons), can I recreate it or is my email dead? Just the inbox, not the contents.

Similar Messages

Maybe you are looking for