If I don't have apple care, and I bought my iPhone off somebody else, would Apple still replace my iPhone 5? my lock button and home button have been glitching

my phone has been working fabulously and I bought it off somebody else in next to new condition. however, lately the phone button and lock button haven't been working properly. the phone also heats up and gets quite hot when it's charging sometimes. would Apple replace my phone for free ?

If it is still under warranty and the issue is the result of manufacturer defect, Apple will replace it at no cost.
If the device is not under warranty or the issue is the result of damage, Apple will offer and Out of Warranty Replacement.
Warranty has nothing to do with the person presenting the device, it is entirely determined by the device. Warranty is 1 year from the date of original sale.

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Where are my photos on the PC after sync with an iphone? I know nobody out there is stupid enough to suggest to me that they are encrypted and inaccessible, right? Seriously? How stupid would Apple corporation have to be to do something like this?

Where are my photos on the PC after synching with an iphone? I know nobody out there is stupid enough to suggest to me that they are encrypted and inaccessible, right? Seriously? How stupid would Apple corporation have to be to do something like this? That would be just as foolish as making my music unusable on the PC...
Okay, Let's assume that Apple is indeed THAT foolish.......How does one get the photos from the phone to the PC and still use them?

The photos are still on your phone, and if enabled in your Photo Stream. They are not automatically transferred to your computer when syncing.
See iOS: Import personal photos and videos from iOS devices to your computer and iCloud: My Photo Stream FAQ
tt2

I own Adobe Creative Suite 5 Design Premium Upgrade and I bought the upgrade to Adobe Creative Suite 6 Production Premium but it wont work with my serial number what have I done wrong

Hi Mark,
I own Adobe Creative Suite 5 Design Premium Upgrade and I bought the upgrade to Adobe Creative Suite 6 Production Premium but it wont work with my serial number what have I done wrong
Mick

Moving this discussion to the Downloading, Installing, Setting Up forum.
Aussimick you will want to enter in the qualifying serial number from the full version of Adobe software you purchased. You can find the serial numbers located under your account by following the steps listed in Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I have recently been knocked over whilst carrying my mac book pro, the screen is now damaged and it wont charge at all... would apple replace it ?

i have recently been knocked over whilst carrying my mac book pro, the screen is now damaged and it wont charge at all... would apple replace it ?
i have tried buying a new charger incase this was the problem, it wasnt, it just wont icharge/turn on at all, im just wondering would apple replace it, as am a student and need a computer and this is my only one?

Sorry no Apple will not replace it. What happened was an accident and the Apple warranty does not cover accidental damages.
So it looks like you will need to buy a new computer or pay to have your Mac fixed.

I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.

I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.

If you have owned the device, as in purchased from Apple, less than a year then there will be no charge to repair, or most likely, replace the device. If you have had the device more than a year you will be charged an out of warranty cost for replacement ($219 I think) and that is much cheaper than a new device. If you have Applecare+ then you have an additional year of coverage and the replacement will be $49 or $79 depending on when you got the Applecare.

Can i buy apple care after i bought my iphone

I know with previous apple care I could buy it anywhere up to a year after I got my iphone. Is this still vaild with apple care/ apple care plus?
Thanks

Standard AppleCare = 1 year if you can find it.
AppleCare + = 30 days and an in-store evaluation to check for damage.

Hi. i have an ipad which is 2 weeks over the warranty. would apple still cover the warrant.

hi. i have an ipad which is 2 weeks over the warranty. would apple still cover the warranty
thanks

Probably not. But they may help you and give you some service for a reduced rate depending on what is wrong with your iPad. For example if you cracked the screen they may sell you a refurbished one for a reduced price.

I have an old ipod touch 3rd generation and when ever i open it , it doesn't open or it turn blank, if i click on the home button and the power button to do the reboot it works but when i remove my finger it close. i can acced the ipod from the cpu but no

i have an old ipod touch 3rd generation and when ever i open it , it doesn't open or it turn blank, if i click on the home button and the power button to do the reboot it works but when i remove my finger it close. i can acced the ipod from the cpu but not from the actual device

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My IPhone 4 won't turn on , I have tried holding the power button , the home button for 20 secs and it won't work , tried putting it into DFU mode and nothings happened , last night I updated it to 6.0.1 since then it hasn' t turned on , what should I do?

My IPhone 4 won't turn on , I have tried holding the power button , the home button for 20 secs and it won't work , tried putting it into DFU mode and nothings happened , last night I updated it to 6.0.1 since then it hasn' t turned on , what should I do?

I suggest charging it for several hours, then trying again.

When i charge my ipod it turns on to the apple sign then shuts down again wont turn on and has no battery i tried getting a new cable but it still didnt work i also tried to push the home button and power off button and still didnt work also out of warren

when i charge my ipod it turns on to the apple sign then shuts down again wont turn on and has no battery i tried getting a new cable but it still didnt work i also tried to push the home button and power off button and still didnt work also out of warrenty

When you plug it in to iTunes does it show up under devices? Try restoring it. That's the best thing you can do if you're out of warrenty

HT4061 ???? How do I power up my iPad? My iPad won't power up. It just stays a black screen. Tried the start up button, the home button, pressing them down and holding.

???? How do I power up my iPad? My iPad won't power up. It just stays a black screen. Tried the start up button, the home button, pressing them down and holding.

Could be the battery is completely drained. Use the charger that came with the iPad and plug that into a known good wall outlet. Let it charge for at least an hour. Then, while it is still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
If the device restarts let it remain on the charger until the battery indicates 100%. If it still will not turn on Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

My ipod 5th gen crashed unexpectedly while i was using my facebook app and then i turned it off thinking it would restart and be alright but when i turned it on like ***?! some of the applications were gone and the setting and appstore and photos are gone

my ipod 5th gen crashed unexpectedly while i was using my facebook app and then i turned it off thinking it would restart and be alright but when i turned it on like ***?! some of the applications were gone and the setting and appstore and photos and camera are gone like everything that is on it already .. please help me

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My phone turns off and does not turn on, even i tries holding power button n home button for few min.... its shows nothing. i connect it to the computer n it doesnt show in itunes. plz repl wats the prblm wid it

my phone turns off and does not turn on, even i tries holding power button n home button for few min.... its shows nothing. i connect it to the computer n it doesnt show in itunes. plz reply wats the prblm wid it

Hi kamalkumar,
I'm sorry to hear you are having issues with your iPhone.
The article below will provide some troubleshooting steps for this issue:
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
I hope this information helps ....
Have a great day!
- Judy

I am updating my iPhone4s with the most recent OS7.3software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks

i am updating my iPhone4s with the most recent OS software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck

Hi I do not want iTunes to open up automatically when I turn on my macbook pro. I tried going to System Preferences Users and Groups Login Items and then I took iTunes off the list but it still opens up automatically when I turn on my laptop.

Hi I do not want iTunes to open up automatically when I turn on my macbook pro. I tried going to System Preferences>Users and Groups>Login Items and then I took iTunes off the list but it still opens up automatically when I turn on my laptop. What should I do?

Hi r,
Make sure you close iTunes before shutdown. And you're quite welcome.

If I don't have apple care, and I bought my iPhone off somebody else, would Apple still replace my iPhone 5? my lock button and home button have been glitching

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