If I download the new version it says it will block my security package?

My Mozilla keeps crashing and it was suggested that I download the new version but when I tried that it said it would block my Norton Security package that is provided by my internet service. I don't want to do this Is there a way around it?

hello, first of all firefox won't block or affect your normal norton protection service that is running on your computer and scans for malware, but only the norton toolbar-part which hooks into firefox and offers a few gimmicks but which isn't necessary for your protection.
and according to norton the toolbar is already compatible with firefox versions up to firefox 24. please run the norton liveupdate utility repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under ''firefox > addons > extension'' afterwards.
for more information please refer to http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-and-Chrome-30-Support-for-Norton-Toolbar/td-p/1022717

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