If I have multiple browser windows open (not tabs, windows) and I close 1 of them, why do ALL browser windows close?

How are you closing the window?
Are you using the File menu or the close X on the title bar?
Use Alt + F to open the File menu with the Close Tab entry visible (doesn't work with the mouse).

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Prior to upgrading to 9.5, I used to be able to open several different PDF's in one Adobe Reader. Each document would have it's own tab across the toolbar. Now I don't have that open. Instead, I have multiple Adobe Readers open at the bottom of my scre

Prior to upgrading to 9.5, I used to be able to open several different PDF's in one Adobe Reader. Each document would have it's own tab across the toolbar. Now I don't have that open. Instead, I have multiple Adobe Readers open at the bottom of my screen. Any suggestions on how to change that? Thanks!

Not possible with the actual versions of Adobe Reader.

I have a 27" thunderbolt display NOT the iMac, and I'm trying to connect my xbox 360 to it via the Belkin AV360. I plug everything in and it does not work? I check all the power cables and and connections and still not he issue. Iv'e tried C-F2 also. Help

I have a 27" thunderbolt display NOT the iMac, and I'm trying to connect my xbox 360 to it via the Belkin AV360. I plug everything in and it does not work? I check all the power cables and and connections and still not he issue. Iv'e tried C-F2 also. has anyone used this devive (AV360) on there own 27" thunderbolt display (not the imac) and gotten it to work? If so I'd appreciate the help.

There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

I have WD 1TB and use Time Machine for the past 2 years. Now I have multiple folders in my external hard drive and want to know how to condense all folders into yearly folders instead. Anyone know how to do this?

Now I have multiple folders in my external hard drive and want to know how to condense all folders into yearly folders instead. Anyone know how to do this?

anthonycancel wrote:
I want the folders I already backed up to come together into one folder when that year is over. Is there a way to manually do that or automatic through TM?
I'm quite sure there is no "automatic" way to do this. I've never heard of anyone trying it either. I suppose if you wanted try it, you could simply create a new folder in the same partition TM is on, label it for that year, then gather all the days for that year and drag/drop them into the folder. I suspect (but do not know) you'd be risking the continuity of your backups, meaning TM would simply start over again, meaning that next back up would start a new series of backups, with the first one roughly equalling the entire capacity of your internal HD, instead of adding only the new data to the previous backup. Once again, I would recommend against it, unless you're fine with TM starting a new series of backups if it doesn't work out the way you want it to. Hope you'll post back with results so we can learn from it.

I installed CS3 Design premium upgrade yesterday onto my new mac OS X Yosemite 10.10.1. You gave me a new serial no (Case 0186381031). I have been able to open Photoshop, Bridge, Dreamweaver and Flash. The Illustrator, Indesign and Acrobat applications ar

I installed CS3 Design premium upgrade yesterday onto my new mac OS X Yosemite 10.10.1. You gave me a new serial number. I have been able to open Photoshop, Bridge, Dreamweaver and Flash. The Illustrator, Indesign and Acrobat applications are not in my applications folder although there are folders in there with those names containing associated items. How can this have happened and what can I do?

Janetc72338130 what happens if you try to reinstall Illustrator CS3, InDesign CS3, and Acrobat? What version of Acrobat are you installing?

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.

I am trying to clear files from my computer. I have a bunch of .m4v protected files that will not delete. They are lectures from college that I do not need anymore and would like to delete them to make room on my computer.

I am trying to clear files from my computer. I have a bunch of .m4v protected files that will not delete. They are lectures from college that I do not need anymore and would like to delete them to make room on my computer. I have looked at the help sites and they seem to give directions to change files that people are saving in the future and not regarding past files. I am unable to change anything about the file including the name, so I can not change these past files from .m4v to something else which is deletable such as .mp4 etc. Any help would be much appreciated!!!!

Well, most of what we can tell you is already stated in the message you are getting. A phone can only sync with one library at a time. You have apparently synced your phone with a different iTunes library in the past, or changes have been made to this library so the phone no longer recognizes it as the library with which it was synced. To know which you will have to provide the information.
If you bought them using the AppleID you use with this phone it may simply be easier to re-download them directly to the phone rather than sync them, though you will want to resolve that issue at some point.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519

HT3702 I have an order that has not been completed and the old card no longer exists and I want to pay with my new card. the order is MHBG5FL5DH How do I delete the restriction in iTunes

I have an order that has not been completed and the old card no longer exists and I want to pay with my new card. the order is MHBG5FL5DHHow do I delete the restriction in iTunes

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986)

I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

Wifi: my Cell phone will remember 10 wifi connections. So delete any you don't use often and your home wifi and try to enter home wifi again.
if it still won't connect to home wifi, call your internet provider for help. You may need a newer router or different settings Or upgraded service. Your phone seeks the best connection and will refuse lesser connections.
last resort. Backup the phone. Do a full reset, then restore as new with the backup.
if still not fixed, go back to apple and insist on repair or replacement.
HOWEVER. voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

I have Pandora and Slacker Radio apps installed on my ipod touch. When I touch the icon to play it, it opens for a second and then closes. Does anyone know how to fix this??

I have Pandora and Slacker Radio installed on my ipod touch. When I touch the icon to open these, it opens for a second and then closes. Does anyone know how to fix this?

- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Purchase/install any new app
- The remaining items of:
iOS: Troubleshooting applications purchased from the App Store

Acrobat reader installed fine, but opens for five seconds and then closes. Using Windows 7 and mcafe

Acrobat reader installed fine, but opens for five seconds and then closes. Using Windows 7 and McAfee on a Dell laptop.

You can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

HT5616 I have multiple apple ID for example ,gmail ,icloud, and hotspot shield now i forgot the password

I have multiple apple ID for example ,gmail ,icloud, and hotspot shield now i forgot the password

If you forgot your password, you'll have to reset it as explained here: http://support.apple.com/kb/HT5787.

When I try to open Adobe Reader, it just opens a gray page and then closes by itself. This also appl

When I try to open Adobe Reader, it just opens a gray page and then closes by itself. This also applies to any pdf files I try to access; they'd all follow the same pattern: Gray page-->automatically closes after 2 to 3 seconds time. I have tried accessing the Eula.exe via C:\Program Files (x86)\Adobe\Reader 11.0\Reader, however, the only available button for me to click is the "Decline" button and not the "Accept" license agreement. Please help!
THanks

Thanks for your help!!!!

I have over 1000 songs on an old computer and I want to copy them to a new one - I have a hard drive but it seems to only copy my purchased songs - any ideas?

I have over 1000 songs on an old computer and I want to copy them to a new one - I have a hard drive but it seems to only copy my purchased songs - any ideas?

Hi Le Etta,
Welcome to Apple Support Communities!
Take a look at the article below, it provides details and instructions for multiple ways of moving the music from an old computer to a new one.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Method
Considerations
Home Sharing
The easiest option, as long as your new computer is already connected to the Internet.
External drive
Requires additional hardware but backs up your iTunes library.
Transferring purchases
Fastest, but only moves the content you purchased from the iTunes Store. Also requires an iPhone, iPad, or iPod with the content on it.
Windows Migration Assistant
Works best for migrating from an old PC to a new Mac, and transfers more than iTunes.
-Jason

I have home videos from a Sony DCR-HC20 and am trying to get them onto my IMac in itunes or imovie and I have it plugged in with a USB and don't know where it is or what to do next.

I have home videos from a Sony DCR-HC20 and am trying to get them onto my IMac in itunes or imovie and I have it plugged in with a USB and don't know where it is or what to do next.

Hello, not certain, but turn the Camera onto Play if it has such a setting, does it show up in iMovie then?

If I have multiple browser windows open (not tabs, windows) and I close 1 of them, why do ALL browser windows close?

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