If i have two apple tvs one says it cannot connect

i have one apple tv which is set up we just bought another and it says when i login that it can not connect, dont know what to do?

Troubleshoot the network issue.

Similar Messages

  • HT4557 I have two apple tvs but my ipodtouch  & ipad only picks up one please if you can help?.

    I have two apple tvs but my ipodtouch & ipad is only picking one up Help !!!

    Did you try here:
    Troubleshooting AirPlay and AirPlay Mirroring
    Did you also try turning off the one ATV that the devices do see?
    Both ATVs have different names, right?
    Did they both show up before?

  • HT204053 i have two apple id one for Store purchases and the other for iCloud, and i want to merge them into one, can i transfer all app from one to other ?

    i have two apple id one for Store purchases and the other for iCloud, and i want to merge them into one, can i transfer all app from one to other ?

    It is not possible to merge Apple IDs.

  • I have two Apple IDs - one associated with iPad and iPhone and the other associated with iMac and MacAir. I am going to lose the former e-mail address imminently and would like to associate all devices with just one ID. How do I do this? Thanks

    I have two Apple IDs - one associated with iPad and iPhone and the other associated with iMac and MacAir. I am going to lose the former e-mail address imminently and would like to associate all devices with just one ID. How do I do this? Thanks

    Thanks - I guess it is like there were two of me!
    I bought the iPhone first and it seemed natural to link it to the (work) e-mail address which was in constant use. The iMac for home use came next and it seemed natural to use my home e-mail address, particularly as I knew by then that I would lose the work address after my imminent retirement. The same logic went for the recent puchase of the MacAir. I am not sure what happened with the iPad (also a recent purchase) - iTunes seemed to puch me towards the same ID as the iPhone.
    It is not a huge problem - just makes my persona look schizoid! Otherwise very happy with everything Apple.

  • I have two apple ids one I use everyday an one that's old I need the password an Apple ID from it I don't remember any of it anymore an I didn't have an email at the time so I used a friends email address to activate the id an he passed away so now Stuck

    I have two apple ids one I use everyday an one that's old I need the password an Apple ID from it I don't remember any of it anymore an I didn't have an email at the time so I used a friends email address to activate the id an he passed away so now Stuck

    Hi St3vish,
    Welcome to the Support Communities!
    Our Apple ID Account Security Team may be able to help you with this:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    I hope this information helps ....
    - Judy

  • Two Apple Tvs - one iTunes account

    I bought two Apple TVs - and want to have them sync to one iTunes account. After I bought the second Apple TV and synced it to my iTunes account, my iTunes account doesn't recognize the first Apple TV. I can ping it - so it's on the network. I've gone to Computers and have tried to reconnect to a shared iTunes account / even connect back to the iTunes account. When I'm given a code, there's no place for me to put the code into iTunes. The device doesn't show under Devices (just my most recent Apple TV)
    Help - I need to sync to both - it's for my 3 1/2 year old son

    Thanks for the response - I'm on Mac OS 10.4.11 I did rename my Apple TVs - so the names are different.
    Also, sometimes my second Apple TV isn't showing on my iTunes either. This is very frustrating!
    I'm also on a dual 2.3 GHZ PowerPC G5 (not an intel version). iTunes software version 7.6.2 (9)

  • I have Two apple ids: one apple id will not authorize on same computer.

    I just purchased a new imac. I have two apple ids. Stupid, I know.
    I was able to authorize one of the apple ids on my iMac. When I try to authorize the other apple id, I get the message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."  I keep getting this message day after day.
    Also, when I hook up my new iphone 5S to my computer I also get this message "This computer is no longer authorized for apps that are installed on the iphone. Would you like to authorize this computer for items purchased from the iTunes store? If you do not authorize this computer, 22 apps, including "Airport", and their data will be deleted from this iphone."  I get the choices: cancel, Don't Authorize, or Authorize.  So, I click Authorize, I put in my apple ID and password and get the message "We cold not complete your itunes store request. The itunes store is temporarily unavailable. Please try again later." This is when I try to sign in with my apple ID that I can not seem to authorize.
    I deauthorized both apple ids from my old imac.
    Any help would be appreciated!

    Hi St3vish,
    Welcome to the Support Communities!
    Our Apple ID Account Security Team may be able to help you with this:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    I hope this information helps ....
    - Judy

  • I have two Apple IDs - One prevents me from updating Apps...

    I have two Apple IDs and although I am signed into my iPad as one, when I try to update my Apps., it asks for my password for the other ID - a password that is not retrievable from any of my email accounts.

    That's probably because the Apps were purchased through the other Apple ID. SInce the Apps cannot be transferred between Apple IDs you may have to delete the Apps in question and repurchase them under the correct Apple ID.
    Make sure that you setup a rescue e-mail address for your functioning Apple ID.

  • HT201210 I have loaded IOS 6 but when it says I have just a few more steps to complete and asks me to sign in with my apple id, it says it cannot connect to server.   Now my ipad won't function at all and it is completely stuck even after turning it off a

    I was having trouble purchasing candy crush updates (for no apparent reason, as it has been fine previously).   I thought perhpas I needed to download some new software and promptly started the IOS 6 update.   It installed and then asked me to complete the final few steps by signing in with my apple id.   When I try to do that it says "it cannot connect to the server".   I have tried turing it off and on and over riding it, but it won't let me do anything at all now on my ipad mini.
    Can anyone help?   I literally can't function!!!!

    You can't override it no matter what you do. The device has to connect to the server to complete the iOS update. You could try rebooting the iPad and see if that lets you connect to the server after it starts up.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If that will not work, you can try connecting to iTunes on your computer and see if the activation will complete. Sometimes when thes activation issues arise, you end up having to restore the device again, but first things first. Reboot and see what happens.

  • Can you have two apple tvs on one wireless network?

    Can two or more Apple TVs exist on one wireless newtork?

    No, in this case the 2 user accounts with its own Apple IDs would be completely seperated.
    If you want to share this things like music and app purchases you will have to to something else.
    1. Create two user accounts on your Mac (user A and user B).
    2. Create two iCloud accounts just for Mail, Contacts, Calendars, Photos, etc. (one for user A and one for user B):
    On your Mac (with Mac OS X Lion or Mountan Lion):
    Settings > Mail, Contacts, Calendars > iCloud > Create an Apple ID (button in left corner)
    On your iPhone, iPad or iPod touch (iOS 5 or later):
    Settings > Mail, Contacts, Calendars > Add Account > iCloud > Get a free @me.com address and create a new Apple ID
    3. It is not recommended because you shouldn't share your Apple ID account information with other people but you could set up your old Apple ID as an account just for store purchases (Apps, Music, ...) so that everyone of you can manage the purchases in their own library (Access is limited to 10 devices). Therefore you have to setup this "old" ID in Settings of your iOS devices (Settings > iTunes & App Store) and in iTunes on your Mac.

  • Two apple TVs, one Mac account

    I have two ATVs in two separate houses but one mac account. if i buy content on one ATV, i do not seem to be able to see it on the other. I am guessing this is not allowed which is annoying but typical. However, if i buy on ATV - can i see that same content on my laptop (i seem to be able) and iphone (does not seem to be there)??
    What are the rules? Or have i made an error?
    for reference, the content i bought is a TV series so i keep getting the updates on my itunes account but not the ATV nor iphone (which connects to the laptop).

    Niel, thanks for your reply. i cannot get your thread to open, i will try again later. I see it as http://support.apple.com/kb/HT1860 so let me know if not.
    I have sync'd the ATV though I think (will confirm when i can load that page). I get the content I bought on my itunes account. So, I bought/ordered the TV show on ATV and it automatically downloads on my itunes account (i have actually stopped that now as i would prefer to get it on the ATV if i must choose). Once on my itunes on my PC i can see it on my sync'd iPhone but not on the ATV.
    I would have thought that (ideally) it just comes up in "my tv shows" but, if necessary, i would have to buy it again and when i tried, it just gives me the message like on "applications" that says "you have already bought this, do you want to download it again". However, it does not, i need to buy it again.
    I understand copyright issues but i would have thought that, as a minimum, i should be able to share purchased content like music, across five different machines.
    Maybe this is will all be resolved once i can load that link you gave me - will keep trying.
    thanks, jon.

  • Two rooms, two apple tvs, one ID and one film - how does is work?

    I plan to have an apple tv in each of two rooms.
    Is is possible to rent a film with the apple tv in the living room, do a break at half and watch the rest of the film in the second room (eg the bedroom)?
    ...or do I need to pay the rent twice then (both clients are using same apple ID)?

    Welcome to the Apple Community.
    To do that you'd want to rent the movie on your mac/pc. Once downloaded, you could watch the first half in one room, stop playback, start the movie in the second room where it would ask you if you want to start from the beginning or resume where it was last stopped.

  • How can I have two Apple IDs (one from Canada and one from the UK) for the same device?

    I originally bought an iPhone in Canada and had my first Apple ID while there. I still want to have this account, as there are some Canadian apps that I wish to have and keep updating. However, I am now living in the UK - yet when I try to search for apps that all of my friends have I can't find them because they are particular to Britain. Do I need an new Apple ID for the UK, and is it possible to have both Apple IDs feeding into the same iTunes account?
    Thanks for any insight!

    If you want to move your iCloud account to another existing ID you'll have to delete the existing account, set up a new account with the other ID, then upload your data to the new account.  To do this, begin by going to Settings>iCloud and turn all synced data (contacts, calendars, etc.) to Off.  When prompted choose to keep the data on your phone.  After everything is turned off you can scroll to the bottom and tap Delete Account.  Then set up the new account with your other ID and turn syncing for calendars, contacts, etc. back to On.  When prompted, choose Merge.  This will upload your data to the new account.  Note: this will not migrate your photo stream photos.  You will need to save these prior to deleting the existing account.

  • HT1311 I have two Apple IDs, one with all my purchases and info on it. The one with everything on it is under a bad email address. When I tried to change it to my current email, it tells me I already have an account. How do I fix this?

    I had an old iPod under an old Apple ID  which was stolen. I replaced it with an iPhone and apparently created a new Id under my current email address. When i went to sync the phone to my comuter (several months later), I accidentally restored the phone to my old iPod settings and lost everything.  I then continued to make purchases on the phone but didn't realize that it had reverted back to my old Apple ID. This is under an old email that I no longer have access to. When I tried to change the Apple ID/email address in the account settings, it won't let me because it says that there is already an Apple ID under this address. However, all my information (settings, contacts, photos, aps) are under an incorrect email. How can I change the account I have been using to reflect my valid current email address if there is already an existing account (which I never really used) under this address? Please, I don't want to lose all my info again.

    Change the email on the old account to another new, current email address.
    An email address can only be linked to one Apple ID.
    It is possible to have content from multiple Apple ID's on a single iDevice.

  • HT204053 I have two apple ids (one on itunes and one on icloud) I want them to be the same.  How do I change my icloud id?

    I have somehow got an apple ID for my itunes but a different one for my icloud.  How can I change my icloud ID?

    If you want to move your iCloud account to another existing ID you'll have to delete the existing account, set up a new account with the other ID, then upload your data to the new account.  To do this, begin by going to Settings>iCloud and turn all synced data (contacts, calendars, etc.) to Off.  When prompted choose to keep the data on your phone.  After everything is turned off you can scroll to the bottom and tap Delete Account.  Then set up the new account with your other ID and turn syncing for calendars, contacts, etc. back to On.  When prompted, choose Merge.  This will upload your data to the new account.  Note: this will not migrate your photo stream photos.  You will need to save these prior to deleting the existing account.

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