If i install adobe reader x or xi, do i have to delete the older version?

if i install adobe reader x or xi, do i have to delete the older version?

It should remove it for you unless you are on a Mac. If that's the case, you do not NEED to uninstall the older version but there really isn't any reason to keep it.

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HT3799 I want to install Adobe Reader for an attachment that I cannot open. The Keychain comes up with password. I forgot my password how do I retrieve it?

I want to install Adobe Reader for an attachment that I cannot open. The Keychain comes up with password. I forgot my password how do I retrieve it?

You must back up all data before continuing, unless you've already done so. If you need to back up but can't log in, ask for instructions.
If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise*, boot into Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
*Note: If you've activated FileVault, this procedure doesn't apply. Follow instead these instructions.

Adobe keeps crashing, you can be on a web page reading and the browser opens the page in a new browser. I did not have this problem the older versions. What can I do to fix this problem.

adobe keeps crashing, you can be on a web page reading and the browser opens the page in a new browser. I did not have this problem the older versions. What can I do to fix this problem.

See [[Firefox keeps opening many tabs or windows]]

After I installed adobe reader 11 I can't open any pdf. The reader starts but no file appears

After I installed reader 11 I cant open any pdf files. Reader opens but no files appear then it shuts down after a few seconds.
Thanks

Can you open Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If that doesn't help, please let us know your operating system.

My Apple ID password don't work when I try to install Adobe Reader. I did a reset on my password but still have the same results. What can I do from here?

When trying to install Adobe Reader, I am being prompted for my password. The ID was wrong so I changed to to the correct one but the password did not work. I went on the Apple site to reset my password and tried again but to no avail. What can I do to install Adobe?

Mac's Safari browser supports PDF documents
Adobe Reader is not good at security issues, if you can, avoid using/downloading it.
PDF
Safari also includes built-in support for viewing PDF files. When you follow a link to a PDF in Safari, such as a user guide, it's displayed in the Safari window without having to open another app. Safari's built-in find and zoom features work with PDFs too.
Have a read from: Mac Basics: Browse the web with Safari 7 in Mavericks - Apple Support

How to install adobe reader to four android tablets. Do I need four different google accounts?

I have to install adobe reader to four tablets. I have a google account and was able to install adobe reader to the first tablet. When I tried the install reader to the second tablet it says it is already Installed. Will I have to make up accounts for the other three tablets?

Hi Rick,
I can understand your concern & will help you to get this issue resolved.
You simply need to click on option where it shows Installed.
Once you click on it at the bottom you will get the option to choose the devices.
Please select you device & Click on Install as shown below in the screenshot.
Perform the same step on all the other devices.
I hope this will resolve your issue.
In case if you still experience any issue please let us know, we will be happy to assist you.
Regards,
Aadesh

Help required installing adobe reader

I have tried un-succesfully many times to install adobe reader but keep getting error1321. I am not the most gifted of IT users so explanations seem complicated. Is there an easy solution to this problem?

Try this: download the offline installer from http://get.adobe.com/reader/enterprise/ and save it to disk, then right-click on the downloaded installer and select Run As Administrator.

Cannot install adobe reader on windows 7

Hi Everyone,
I have been trying to install Adobe Reader X on my computer but everytime it finishes the download and I click on the run, the cursor will have the circle next to it saying that it is loading but it will eventually stop and nothing will happen.
My computer is a Sony Vaio running on Windows 7 32-bit.
Please help!
I need this in order to print out information for my classes!

Can you try installing from:
ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.0/en_US/AdbeRdr1010_en_US.msi

Installing the older version of Pages

Hello guys,
Fist of all, please excuse me if this issue has already been solved (and I'm sure it has but I looked through the first 10 pages of discussions and couldn't find anything).
After installing Mavericks, I updated my iWork to the latest versions. I didn't double-check them and deleted the older versions because I thought I wouldn't need them. So, I don't have the old versions in my Applications folder anymore. Now I'm trying to use the new Pages and I understand that I want to get the older version back.
Could you guys suggest how I can install the old iWork after having deleted it?
Thanks!

Apple will do it, they have previously.
As a consumer do not be afraid to stand up for what is right. Also if you live in a country with adequate consumer protection such as Australia or Europe the law gives you protection above what the company promises. Sorry USA, you miss out. Don't know NZ's laws well enough.
Apple may be all sorts of things but generally they are not ogres, just need a nudge to do the right thing.
They have been forced for example to give 2 year warrnaties in both Europe and Australia, although the staff in the Stores were slow to get the message, I overheard the manager telling them what I told them last year. The law is the law.
Peter

Can I install Adobe Reader to a drive other than the C: drive?

Can I install Adobe Reader to a drive other than the C: drive?

Hello there,
Welcome to Adobe Community. Yes it can be installed on a different drive. Though some of the files installed by it will still be installed on C: drive.
When you run the installer, use 'Change destination folder' at the bottom of the panel
If you already have Adobe Reader installed on the C: drive, you must uninstall it before installing a new version on a different location.
Thanks!

Error in Installing Adobe Reader

I'm trying to install Adobe Reader and everytime, it gets to 96% and an error message pops up telling me that it can't finish installation until I close Adobe Reader- however there is nothing open except for the installation window and the error message.

Make sure that anything that uses Adobe Reader is closed; check with the Task Manager's Processes tab.
If you're still having problems, uninstall your current Reader installation, then reinstall the latest Reader.
Download the installer from http://get.adobe.com/reader/enterprise/

I am trying to download and install adobe reader, but it is not working. Everytime I try, I get the download but when I try to install it, it goes somewhere but not on my screen for me to install. If I try to install again, it says only one copy can be in

I am trying to download Adobe Reader, I have Windows 7 on my PC. Every time I get the download, I click on it to install the program, and I get the usual messages but I never get the install message. When I try the download again, I get a message telling me only one copy of the program can go on the computer. When I check the program list, it is not there. I have to restore my computer before I can attempt the download and install again. I have tried this at least 6 times but cannot install Adobe Reader. Please help me out with this. I really like this product and prefer to use it. I had o originally delete the program, due to an update conflict.
Linda Eaton

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

I'm trying to open files which are telling me to instal Adobe Reader. Which I did but the agreement which needs to be ticked off so this reader can open doesn't come up. Please could you be of some assistance.

I'm trying to open files which are telling me to instal Adobe Reader. Which I did but the agreement which needs to be ticked off so this reader can open doesn't come up. Please could you be of some assistance.

Select one of the files, Choose GetInfo from the Finder's File menu, look for the field named "Open With", and choose Preview from the adjacent menu. Accept that ALL such files will Open with Preview, and your major problems should be solved.
Occasionally, a particularly complex .pdf file or one that needs to be modified and re-written will not work quite right with Preview, but such issues are rare.

When I try to open a download PDF I get message to install Adobe Reader. I do it and get the same message already installed. I close Safari and reopen but get same message to install Adobe

When I try to open a download PDF I get message to install Adobe Reader. I do it and get the same message already installed. I close Safari and reopen but get same message to install Adobe

You don't provide any details, but from the sound of it you are trying to open an online PDF in a browser that does not use the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

I cannot install Adobe Reader 10.1.04 on my Windows Vista computer

I've been unable to install Adobe Reader on my Windows Vista (SP1) 32-bit Toshiba laptop, and would really appreciate some help.
Here's the error message I get:
Error 1402. Could not open key: UNKNOWN\.api\AcroExch.Plugin\ShellNew. Verify that you have sufficient access to that key, or contact your support personnel.
Here's a brief history of what I've already tried:
# 1 - Downloaded AdbeRdr1014_en_US.exe as a stand alone file multiple times from different servers and sites.
# 2 - Uninstalled Adobe Reader 9.0
# 3 - Ran AdbeArCleaner.exe multiple times to remove ANY perious verions of Acrobat and/or Reader.
# 4 - Opened each of my 4 browsers, latest verions of IE, Opera, Firefox, and Chrome, searched for Plugins and/or Add Ons and removed ANY Adobe related apps except Flash.
# 5 - Opened the Control Panel, Programs, searched for and removed ANY versions of Acro Quick Reader or Quick Writer.
# 6 - Ran Norton Utilities Clean Registry multiple times.
# 7 - When trying to install Reader 10.1.04 I had PREVIOUSLY received this error message:
Error 1402.Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\AcroExch.Document\Shell\Open\Command. Verify that you have sufficient access to that key, or contact your support personnel.
However, after using Adobe Cleaning Tool, I no longer got this error.
# 8 - I also disabled my A-V Program during all installation attempts, Kaspersky PURE 2.0.
The reason that I wanted to update to Adobe Reader 10 was that Kaspersky did a vulnerability check which indicated:
"Adobe Reader/Acrobat Multiple Vulnerabilities"
See: http://www.securelist.com/en/advisories/47133/?function=advisories&VN=47133
Solution was to update to version 10.1.2 (or higher).
Now I can't open any .PDF files. I can't find the so-called Plugin which is causing the installation to stop. The installation of Reader 10.1.04 gets to around 96% complete, then fails and rolls back.
# 9 - Is there an easy fix, such as a tool that will autyomatically remove any relevant registry key, or apply the correct administrative attributes to the registry keys? If not, can you please talk me through this step by step. I've never been so stumped or frustrated performing a software upgrade, what I thought would be a simple task.
THANKS in advance for your help which is much appreciated.
Cheers,
Ecto

Hi Pat,
I feel like I'm falling deeper and deeper down the rabbit hole, operating in an area in which I am totally unfamiliar. I know a great deal about computers, but that still leaves me ignorant about many other things.
I had previously downloaded subinacl.msi in my research on Vista permissions and the inability to install Reader 10.1.04. In Vista, Windows Installer is a Service, not a program. I don't even understand what that means. I had previously tried changing the file extension of subinacl.msi to subinacl.exe but that didn't work. Then I looked for an EXE version of the file. No luck with that. Your pointing me to http://weblogs.asp.net/rternier/archive/2007/02/01/how-to-install-msi-files-on-vista.aspx was helpful up to a point. The post assumed I would know what to do with the bat file template:
"C:\Windows\System32\msiExec.exe -i C:\Users\rternier\Documents\Downloads\tfpt.msi"
I changed it to the following:
C:\Windows\System32\msiExec.exe -i C:\Users\aecolkercpa\Downloads\subinacl.msi
PLEASE NOTE: I store and run all downloaded installation files from the directory C:\Users\aecolkercpa\Downloads\
Usually, after installing a program from an installation file I will delete the installation file, unless there is a problem installing the application. In that case, I save the installation file until the problem is resolved.
Also, I am not sure if the first phrase in the BAT file I created is correct,
C:\Windows\System32\msiExec.exe -i
I called the file Install MSI.bat and ran as administrator.
I clicked on Accept the warranty terms, and the msi file began to be installed. Then I got a blue screen error BAD_POOL_HEADER with lots of text messages on it. I had to reboot. When I rebooted, Windows asked if I wanted to search for a solution online to the shut down, and gave me this report:
"Troubleshoot a problem with your antivirus software
A problem related to your antivirus software caused your computer to shut down unexpectedly to protect itself from data corruption or loss.
To try to solve this problem, follow these steps. One step might solve the problem, but if it doesn't, then go on to the next step.
Update your antivirus software
Missing antivirus software updates could be the cause of your computer's problem. To make sure your antivirus is up to date, follow these steps:
Click to open Microsoft Security Center.
Click Malware protection.
If your software needs to be updated, click Update now.
If Windows can detect your antivirus software, it will be listed under Virus protection.
If your antivirus software is not displayed in Windows Security Center, go to the downloads section of your antivirus software provider’s website. Find the update for your version of the software and your operating system, and then install it. For more information, check the Help for your antivirus software.
Most antivirus software updates are free, but some providers charge a small fee for the updates. If you're using an older version of the software, you might also have to pay to upgrade to a more recent version to continue to receive the updates.
Check for multiple antivirus programs running on your computer
Running two antivirus software programs on your computer at the same time is not recommended because the two programs can interfere with each other. Even if you don't think your computer could be running two antivirus programs, antivirus software can sometimes come bundled with your computer and it might be running without your knowledge. To check if two antivirus programs are running, follow these steps:
Click the Start button , right-click Computer, and then click Manage. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In the left pane, double-click Services and Applications, and then click Services.
Look at the list of services under the Name column. If you find two antivirus programs, right-click each service associated with one of the programs, and then click Stop. Note that there may be multiple services running for one antivirus program.
Contact the antivirus manufacturer
If you've completed the previous steps, we recommend you contact the antivirus manufacturer directly for additional support."
Since I was unsure how to parse the BAT file, it probably contained errors, which may be the reason behind the blue screen crash. Should I have moved the bat file and the subinacl.msi file to the Windows/System32 directory before running it? To a different location than the download directory?
At this point I'm rather burned out. Perhaps 50+ hours of my time have gone into trying to install a simple program, Adobe Reader 10.1.04. I would love to succeed, but I think my lack of comprehension is making it even more difficult than it might otherwise be. Instead, I'm becoming more and more confused and frustrated by all these detours and additional issues.
Is it possible Pat to arrange for you to have remote login access to my machine using Go to My PC or some other application, so that you can hands on accomplish in perhaps 5 minutes, what might take me 5 more weeks (or months) to get done?
I feel we are close to solving this puzzle, but it keeps on slipping away.
Please let me know your thoughts, and thanks as always for your help.
Cheers,
Joel
Message was edited by: EctoSD

If i install adobe reader x or xi, do i have to delete the older version?

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