If I'm running Windows 7 and have Elements 3.0 incompatibility issues, is there a solution?
Elements 3.0 seems to function ok so far on Windows 7, but my backup to my Seagate (FreeAgent Go Classic) external drive fails due to errors caused by Elements 3.0. Is 3.0 so old that there is no available upgrade or solution? If so, can I upgrade to one of the new Adobe software programs at a discounted price?
There are no upgrade options. All versions are full versions.
Try backing up by copy and paste instead of using backup software.
Similar Messages
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I am running Widows XP with Firefox 4.0.1
My suggestion is DO NOT install FireFox5. I had FireFox 4 using Windows 7 and used WiseStamp successfully for a long time. When I upgraded to FireFox 5 I LOST my WiseStamp altogether. When I try to re-install WiseStamp, FireFox prevents it from downloading, even though I click "ALLOW" to have the download work. I'm waiting for a response from WiseStamp on how to proceed.
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My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I am running Windows 7 and have tried to install iCloud. No matter what instructions I follow, I still get the error message "This Apple ID is valed but is not an iCloud account." How can I resolved this?
I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish -
I am running windows 8 and have lightroom 5.5 and i have a error that says cant read from previous cache? help
Using Windows Explorer, navigate to the folder that contains your catalog it's probably located in Pictures\Lightroom. In that folder you will find another folder with the extension .lrdata. You need to delete that folder and its contents, then start Lightroom again. And new previews folder will be created automatically, and you should be able to start using Lightroom normally.
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Hoping that someone can help my computer has rolled back and I have lost my licence code I am running windows XP and Photoshop Elements 12
If you registered it with Adobe, you can sign in to your account and find it:
Find your serial number quickly -
I am running windows xp and have tried chnaging the resolution to 1024 x 768 or highre and am still finding that not all the options on i tunes are displayed on my pc. I have also tried unistalling and reinstalling the software but to no avail. At present all the left hand tabs are missing and the info and summary tabs are missing which means i cannot sync etc
You'll probably have more luck getting help if you ask in the iTunes for Windows forum rather than here in the iTunes for Mac forum. If, however, you have iTunes 11, many people haven't yet figured out the new default interface in iTunes 11. To get to the iPad information so you can sync, click the iPad button in the header bar at the upper-right:
Or go to the View menu and select "Show Sidebar" and the interface will then look substantially like it did in earlier versions. If you don't see the menus, go to the small icon with the arrow at the extreme upper left and select "Show Menu Bar":
Regards. -
I'm having problems opening my pdf files. I'm running wiondows Xp and have adobe reader XI(11.0.06) installed.
What kind of problems? What happens when you try? Any error messages?
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Im still having problems een with the latest update 10.5.2 64 bit for windows 7 this is the message below. This is the same error messagege I get when trying to update from 10.5.1 I have uninstalled several times and nothing seems to cure it. Im really getting fed up with it as I have to use an older laptop with XP on it to transfer Itunes info
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I like to have Ancestry.ca open on one monitor and cut and paste from an online data base off the other monitor. I can't figure out how to do this.
Many thanks
SheilaHave you tried to make a new Window ( in "File" menu) and then drag the new window to the other screen?
It's a very simple solution. Unless there is another problem you haven't mentioned. -
We also have an ipod touch and my new ipad - which I have not attempted to sync yet until this issue is resolved.
Most USB port do not supply enough current to charge the iPad.
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I have tried to open it both as the original user and as administrator. Nothing happens after I indicate that it should open
I was able to work the problem out by logging in as administrator. When the download was finished and extracted, a choice was offered to save rather than run. So I saved it on the desktop, and then right clicked on the icon, and selected "run as administrator". It then ran and installed with no problem.
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I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?
Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario -
Multiple calendars have appeared on my Iphone and I am unable to sync all of them to my PC, running Windows 7 and Office 2010. How can I sync all the calendars to my PC, or, alternatively, merge the calendars on the Iphone so there is only one calendar to sync?
If the hard drive that crashed is the one that stored the itunes library, be sure to restore the library from Time Machine (mac) or whatever backup you use on windows. That will get back your music. I suspect that the replacement drive has an empty itunes library and thus, perhaps, the itunes match used that to sync to its servers.
Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there.
https://discussions.apple.com/community/itunes/itunes_match -
I am unable to connect to the iTunes Store. This issue began yesterday, 3/11/13. I previously have been able to connect to the store successfully on this computer which runs Windows 7 and Security Center since November. I also used the iTunes Store on my previous computer for several years. I am able to connect to the store with my new iPod Touch 5th generation. I did a Google search for Error Code -1202 but did not find any pertinent results. I would greatly appreciate any assistance in troubleshooting this situation. Thank you!
Hello alankilner,
And welcome to Apple Discussions!
Using Proxy: Yes
Try temporarily disabling this setting by following the steps outlined in this Apple support document.
http://support.apple.com/kb/TS1490
B-rock
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