If I need to get my iPod fixed but I live too far away from an Apple store, can I mail it to them?

I've been having issues with my iPod Touch 5th generation, not due to wear or abuse, and my search has led me to make an appointment at the Genius Bar at an Apple Store. The nearest Apple Store to me is over 3 hours away. Is there any way I could mail it to them to get fixed or replaced? Or do I have to have to drive all the way there to have it looked at in person?

Try to contact Apple Service here: /https://expresslane.apple.com/GetproductgroupList.action?PRKEYS=PF3

Similar Messages

My iPhone needs replaced, but I live too far away from an Apple store?

Hi everyone,
So my iPhone is water damaged, I can't ring people when I call them and the screen is broke. It is still under warranty but the problems I am experiencing aren't covered. I know you can get your iPhone 3GS replaced with a refurbished replacement phone for £126 and you usually have to go to a Genius Bar to get that sorted. I live 50 miles away from the nearest store and I really need to get my phone sorted. Is there anyway I can send Apple my iPhone through the post and pay for the refurbished one via card? Thanks!

Try to contact Apple Service here: /https://expresslane.apple.com/GetproductgroupList.action?PRKEYS=PF3

I need to get a new wifi card for my mac air. do i have to buy this from a apple store? i live fare away from an apple store.

I spilled some red wine on my keyboard and i cannot connect to the internet any more. it says on the internet icon: Wi-fi: no harware installes. so i guess i need to get a new wifi card for my mac air. do i have to buy this from a apple store? i live fare away from an apple store. Also, I do have a macbook with software system:
System Version: Mac OS X 10.6.8 (10K549). can I take out the wifi card from that mack and use that one for my mac air?

Welcome to Apple Support Communities
Consider yourself lucky that your MacBook is still working. Now, turn it off. Wine may have damaged other parts of your computer.
Then, take the MacBook to an Apple Store or reseller. It will be a very expensive repair, as it's not covered by warranty and the logic board has to be replaced. In some cases, it may be better to get a new MacBook.
If you can't take it to an Apple Store, contact with Apple > http://support.apple.com/kb/HE57

I am a student and i bought an macbook air about 1 month ago but i did not get the 100 giftcard from the apple store. can i still get it?

Hi, I am a student and i bought an macbook air about 1 month ago but i did not get the 100 giftcard from the apple store (that comes when students purchase computers).Am i still eligible to get it?

Not usually.
Apple has had similar offerings every year, to which they always establish a time interval for elligibility. I've not seen where they give credit to prior sales on the education perks.

I need to get my ipod fixed the screen is cracked

Wondering where i can get my Ipod touch fixed the screen is cracked pretty badly!!
Thanks so much for you time
Shannon Green

Apple will exchange your iPod for a refurbished one for this price.
Apple - Support - iPod - Repair pricing
A third-party place like the following is less expensive. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

I need to get my iPod touch 4 and iPad 1 in sync from 2 different computers

I have a very specific situation that I've been unable to find an answer for. Please help! Here's my current situation:
I've synced my iPad to my iMac G5 PowerPC using my AppleID account that I always use. I've synced my iPod touch 4th gen to my iBook G4 using the same account. I thought that after signing in under that ID, I would be able to download the apps that I already purchased for iPad on the iBook. I found out that was not the case and trying to sync my iPad(in it's current iMac-synced state) to the iBook would result in the erasure of everything on it.
What I would like to do is be able to start syncing my iPad with the iBook but not lose anything. And then beyond that, have my iPod and iPad both in perfect sync-same apps, same everything. Can I do this?

The iBook is running which OS X version?
In regards to iTunes content, an iPad, iPod Touch, and iPhone can be synced with an iTunes library on a single computer only, and photos can be transferred from a single computer. When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from the device first.
You can re-download 3rd party apps and you won't be charged again for a paid app as long as you use the same iTunes account to re-download the app that was used to purchase the app originally.

[Solved] Can't get an IP when too far away from router

Hello everyone!
I just installed Arch Linux on my Netbook and configured my internet connection. First everything ran very well but then I tried to establish an internet connection from my room (2 floors above the router). I just wasn't able to get an IP!
I searched for a solution and found out that maybe dhcpcd causes the problem so I decided to install NetworkManager which uses dhclient ( also it's easier to use than running 'wifi-menu' everytime I want to connect to a new network ).
But there I get the exact same problem.
I used elementary os on this Netbook before and everything worked fine. I got an IP adress everytime and it didn't even take long to get it as it is now. Elementary OS uses NetworkManger too. Does anyone have an idea what I could've done wrong?
I just find an dhclient.conf.example in /etc/ and no dhclient.conf
The content of my /etc/NetworkManger/NetworkManager.conf is:
[main]
plugins=keyfile
Thanks in advance!
TheRatze94
Last edited by TheRatze94 (2013-02-12 12:02:14)

@ewaller My Netbook hasn't got Bluetooth. With before i mean that it worked the last 1,5 years. I didn't notice a new router or any other changes.
@nomorewindows The Arch Kernel Version is:
uname -a
Linux ratze-netbook 3.7.5-1-ARCH #1 SMP PREEMPT Mon Jan 28 10:38:12 CET 2013 i686 GNU/Linux
The firmware for the wireless device on Arch is:
dmesg |grep 'firm'
[ 8.752703] iwlwifi 0000:02:00.0: loaded firmware version 39.31.5.1 build 35138
@Strike0 I already disabled IPv6. The output of "journalctl -b|grep -i dhcp":
sudo journalctl -b |grep -i dhcp
Feb 11 11:38:06 ratze-netbook NetworkManager[263]: <info> Activation (wlp2s0) Beginning DHCPv4 transaction (timeout in 45 seconds)
Feb 11 11:38:07 ratze-netbook dhclient[281]: Internet Systems Consortium DHCP Client 4.2.4-P2
Feb 11 11:38:07 ratze-netbook dhclient[281]: For info, please visit https://www.isc.org/software/dhcp/
Feb 11 11:38:07 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed nbi -> preinit
Feb 11 11:38:07 ratze-netbook dhclient[281]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 11:38:14 ratze-netbook dhclient[281]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 11:38:23 ratze-netbook dhclient[281]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 4
Feb 11 11:38:27 ratze-netbook dhclient[281]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 7
Feb 11 11:38:34 ratze-netbook dhclient[281]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 13
Feb 11 11:38:47 ratze-netbook dhclient[281]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 16
Feb 11 11:38:52 ratze-netbook NetworkManager[263]: <warn> (wlp2s0): DHCPv4 request timed out.
Feb 11 11:38:52 ratze-netbook NetworkManager[263]: <info> (wlp2s0): canceled DHCP transaction, DHCP client pid 281
Feb 11 11:38:55 ratze-netbook NetworkManager[263]: <info> Activation (wlp2s0) Beginning DHCPv4 transaction (timeout in 45 seconds)
Feb 11 11:38:55 ratze-netbook dhclient[338]: Internet Systems Consortium DHCP Client 4.2.4-P2
Feb 11 11:38:55 ratze-netbook dhclient[338]: For info, please visit https://www.isc.org/software/dhcp/
Feb 11 11:38:55 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed nbi -> preinit
Feb 11 11:38:55 ratze-netbook dhclient[338]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 11:39:01 ratze-netbook dhclient[338]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 11:39:11 ratze-netbook dhclient[338]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 4
Feb 11 11:39:15 ratze-netbook dhclient[338]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 5
Feb 11 11:39:15 ratze-netbook dhclient[338]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 11:39:15 ratze-netbook dhclient[338]: DHCPOFFER from 192.168.2.1
Feb 11 11:39:15 ratze-netbook dhclient[338]: DHCPACK from 192.168.2.1
Feb 11 11:39:15 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed preinit -> bound
Feb 11 11:54:00 ratze-netbook NetworkManager[263]: <info> (wlp2s0): canceled DHCP transaction, DHCP client pid 338
Feb 11 12:00:03 ratze-netbook NetworkManager[263]: <info> Activation (wlp2s0) Beginning DHCPv4 transaction (timeout in 45 seconds)
Feb 11 12:00:03 ratze-netbook dhclient[597]: Internet Systems Consortium DHCP Client 4.2.4-P2
Feb 11 12:00:03 ratze-netbook dhclient[597]: For info, please visit https://www.isc.org/software/dhcp/
Feb 11 12:00:03 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed nbi -> preinit
Feb 11 12:00:03 ratze-netbook dhclient[597]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:00:03 ratze-netbook dhclient[597]: DHCPNAK from 192.168.2.1
Feb 11 12:00:03 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed preinit -> expire
Feb 11 12:00:03 ratze-netbook dhclient[597]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 8
Feb 11 12:00:03 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed expire -> preinit
Feb 11 12:00:05 ratze-netbook dhclient[597]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:00:05 ratze-netbook dhclient[597]: DHCPOFFER from 192.168.2.1
Feb 11 12:00:06 ratze-netbook dhclient[597]: DHCPACK from 192.168.2.1
Feb 11 12:00:06 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed preinit -> bound
Feb 11 12:05:32 ratze-netbook NetworkManager[263]: <info> (wlp2s0): canceled DHCP transaction, DHCP client pid 597
Feb 11 12:05:37 ratze-netbook NetworkManager[263]: <info> Activation (wlp2s0) Beginning DHCPv4 transaction (timeout in 45 seconds)
Feb 11 12:05:37 ratze-netbook dhclient[639]: Internet Systems Consortium DHCP Client 4.2.4-P2
Feb 11 12:05:37 ratze-netbook dhclient[639]: For info, please visit https://www.isc.org/software/dhcp/
Feb 11 12:05:37 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed nbi -> preinit
Feb 11 12:05:37 ratze-netbook dhclient[639]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:05:44 ratze-netbook dhclient[639]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:05:54 ratze-netbook dhclient[639]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 8
Feb 11 12:06:02 ratze-netbook dhclient[639]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 9
Feb 11 12:06:11 ratze-netbook dhclient[639]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 14
Feb 11 12:06:22 ratze-netbook NetworkManager[263]: <warn> (wlp2s0): DHCPv4 request timed out.
Feb 11 12:06:22 ratze-netbook NetworkManager[263]: <info> (wlp2s0): canceled DHCP transaction, DHCP client pid 639
Feb 11 12:06:25 ratze-netbook NetworkManager[263]: <info> Activation (wlp2s0) Beginning DHCPv4 transaction (timeout in 45 seconds)
Feb 11 12:06:25 ratze-netbook dhclient[645]: Internet Systems Consortium DHCP Client 4.2.4-P2
Feb 11 12:06:25 ratze-netbook dhclient[645]: For info, please visit https://www.isc.org/software/dhcp/
Feb 11 12:06:25 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed nbi -> preinit
Feb 11 12:06:25 ratze-netbook dhclient[645]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:06:32 ratze-netbook dhclient[645]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:06:45 ratze-netbook dhclient[645]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 6
Feb 11 12:06:51 ratze-netbook dhclient[645]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 12
Feb 11 12:07:03 ratze-netbook dhclient[645]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 15
Feb 11 12:07:11 ratze-netbook NetworkManager[263]: <warn> (wlp2s0): DHCPv4 request timed out.
Feb 11 12:07:11 ratze-netbook NetworkManager[263]: <info> (wlp2s0): canceled DHCP transaction, DHCP client pid 645
Feb 11 12:12:39 ratze-netbook NetworkManager[263]: <info> Activation (wlp2s0) Beginning DHCPv4 transaction (timeout in 45 seconds)
Feb 11 12:12:39 ratze-netbook dhclient[663]: Internet Systems Consortium DHCP Client 4.2.4-P2
Feb 11 12:12:39 ratze-netbook dhclient[663]: For info, please visit https://www.isc.org/software/dhcp/
Feb 11 12:12:39 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed nbi -> preinit
Feb 11 12:12:39 ratze-netbook dhclient[663]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:12:44 ratze-netbook dhclient[663]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:12:57 ratze-netbook dhclient[663]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 6
Feb 11 12:13:03 ratze-netbook dhclient[663]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 6
Feb 11 12:13:09 ratze-netbook dhclient[663]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 16
Feb 11 12:13:25 ratze-netbook NetworkManager[263]: <warn> (wlp2s0): DHCPv4 request timed out.
Feb 11 12:13:25 ratze-netbook NetworkManager[263]: <info> (wlp2s0): canceled DHCP transaction, DHCP client pid 663
Feb 11 12:13:28 ratze-netbook NetworkManager[263]: <info> Activation (wlp2s0) Beginning DHCPv4 transaction (timeout in 45 seconds)
Feb 11 12:13:28 ratze-netbook dhclient[669]: Internet Systems Consortium DHCP Client 4.2.4-P2
Feb 11 12:13:28 ratze-netbook dhclient[669]: For info, please visit https://www.isc.org/software/dhcp/
Feb 11 12:13:28 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed nbi -> preinit
Feb 11 12:13:28 ratze-netbook dhclient[669]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:13:32 ratze-netbook dhclient[669]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:13:37 ratze-netbook dhclient[669]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:13:49 ratze-netbook dhclient[669]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 6
Feb 11 12:13:55 ratze-netbook dhclient[669]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 11
Feb 11 12:14:06 ratze-netbook dhclient[669]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 19
Feb 11 12:14:14 ratze-netbook NetworkManager[263]: <warn> (wlp2s0): DHCPv4 request timed out.
Feb 11 12:14:14 ratze-netbook NetworkManager[263]: <info> (wlp2s0): canceled DHCP transaction, DHCP client pid 669
Feb 11 12:14:17 ratze-netbook NetworkManager[263]: <info> Activation (wlp2s0) Beginning DHCPv4 transaction (timeout in 45 seconds)
Feb 11 12:14:17 ratze-netbook dhclient[674]: Internet Systems Consortium DHCP Client 4.2.4-P2
Feb 11 12:14:17 ratze-netbook dhclient[674]: For info, please visit https://www.isc.org/software/dhcp/
Feb 11 12:14:17 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed nbi -> preinit
Feb 11 12:14:17 ratze-netbook dhclient[674]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:14:21 ratze-netbook dhclient[674]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:14:31 ratze-netbook dhclient[674]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 3
Feb 11 12:14:34 ratze-netbook dhclient[674]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 3
Feb 11 12:14:37 ratze-netbook dhclient[674]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 3
Feb 11 12:14:40 ratze-netbook dhclient[674]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 3
Feb 11 12:14:43 ratze-netbook dhclient[674]: DHCPDISCOVER on wlp2s0 to 255.255.255.255 port 67 interval 7
Feb 11 12:14:43 ratze-netbook dhclient[674]: DHCPREQUEST on wlp2s0 to 255.255.255.255 port 67
Feb 11 12:14:43 ratze-netbook dhclient[674]: DHCPOFFER from 192.168.2.1
Feb 11 12:14:43 ratze-netbook dhclient[674]: DHCPACK from 192.168.2.1
Feb 11 12:14:43 ratze-netbook NetworkManager[263]: <info> (wlp2s0): DHCPv4 state changed preinit -> bound
Feb 11 12:15:32 ratze-netbook NetworkManager[263]: <info> (wlp2s0): canceled DHCP transaction, DHCP client pid 674
I hope that could help

HT1689 I need to get my iPod to no longer be associated with the original i store account. My husband set it up through his account but now I have my own account. I don't want to go through his every time I want to make a change. how do I make this change

I need to get my iPod to no longer be associated with the original i store account. My husband set it up through his account but now I have my own account. I don't want to go through his every time I want to make a change. how do I make this change?

I am trying to stop using my I-pod under my husband's I-Tune account. It was set up under his account and the only way I can use it under my account is to erase all of the songs my husband loaded on for me. I had heard there is a duration that I-Pods are locked into to one account only, and I am trying to discover how I can use my account without having to erase everything on the I-Pod. I know it sounds confusing but that's the way I-tunes have set it up. thanks for asking.

TS1538 i need help because i need help getting my ipod touch to connect to windows vista and

i need help getting my ipod touch to connect to windows because it keeps saying udb device not recognized and i tr\]ied restarting the settings!!!!!

Have you tried here:
iOS: Device not recognized in iTunes for Windows

Is there anyway i could get my ipod fixed even if somethings inside of it is damaged? Ex: Touchscreen, Camera//

Is there anyway i could get my ipod fixed even if somethings inside of it is damaged? Ex: Touchscreen, Camera//

Yes. Apple will repair it and their prices are:
http://www.apple.com/support/ipod/service/prices/#us
There are also third-party places like the following:
http://www.iresq.com/
http://www.digiexpress.us/biPadb_c_42.html?gclid=CLOUu5T106UCFcbc4AodwW3UlA
http://www.irepair.com/ipod-touch-glass.html

My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?

I have no idea what you meant by giving your sister your "iPod touch for proof". Proof of what?
The only way she could have traded it was recycling it for 10% off the cost of a new device but the Apple Store doesn't do this as far as I know for iPhones. You could take the receipt for your iPhone to the Apple Store and show it to the manager but you really need to solve this within your family.

This is a stupid question but I needed to ask because I don't want to go there and not being able to buy it, but can I get the iPhone 5 brought straight there when I go to an apple store?

This is a stupid question but I needed to ask because I don't want to go there and not being able to buy it, but can I get the iPhone 5 brought straight there when I go to an apple store?

And I meant go to the apple store physically without preordering it online, and I meant the Southampton one. So could I just stroll in apple store and buy a iPhone 5 in Southampton apple store and buy the iPhone 5 straight away? Because I didn't want to have to wait? I just want to go in and buy it and go out with it, if you guys get what I mean? And felipeV if it is in stock could I just buy it and leave with my iPhone 5?

I need to get the latest version of Adobe Reader. Is this still free? How can I receive automatic upgrades?

I need to get the latest version of Adobe Reader. Is this still free? How can I receive automatic upgrades?

Of course the free Reader is still available: http://get.adobe.com/reader/
To get automatic updates set the Updater in the Reader Preferences.

I have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.

My phone is stolen i need to get the serial number but i only have yje IMEI what should i do how can i get my serial number

my phone is stolen i need to get the serial number but i only have yje IMEI what should i do how can i get my serial number

Why do you need the serial number? The phone can't be tracked by either serial number or IMEI.
See this article:
http://support.apple.com/kb/HT4061

If I need to get my iPod fixed but I live too far away from an Apple store, can I mail it to them?

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