If I purchase and download an app, but then delete it, do I still incur a charge to my credit card

My son is wondering whether I am still charged for an app that I delete

Yes. If you buy it and cancel the download, you'll still be charged even though the app never made it onto your iPad. Don't buy if you're not sure!

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Purchased and downloaded an app.to IPhone 6, but it will not respond.

I purchased and downloaded an app to my IPhone and opened it, but it will not respond.

@barbara251
Visit the Appstore and see app requirements, because I noticed you are running 6.1.2
If it supports, try re-installing the application and test.
I would delete the application with the steps below
settings>general>usage>manage storage>find the app and tap on it>delete the app>reboot the device>reinstall the desired app
If unsuccessful, contact the developer for further assitance
Cheers

Hi, Can we make a Bootable DVD of Mac OS X Lion which is purchased and downloaded from App Store. Thanks

Hi, Can we make a Bootable DVD of Mac OS X Lion which is purchased and downloaded from App Store. Thanks

http://arstechnica.com/apple/2012/07/how-to-create-a-bootable-backup-mountain-li on-install-disk/

I recently purchased and downloaded an app that will not open. Who do I contact for help with that?

I recently purchased and downloaded an app that will not open. Who do I contact or what do I do to fix this problem?

On what device are you trying to open it? ipod touch? iphone? ipad?
Did you try to restart the device? Reset it? Restore it?

TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?

When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I just bought Elements 10 and downloaded it. But then my computer got a virus and it was lost.

I just bought Elements 10 and downloaded it. But then my computer got a virus and it was lost. I am trying to re install it and it is saying my serial number is now no good. How can I fix this so I can use it?

Contact Adobe support:
http://www.adobe.com/support/contact/
That page lists answers for serial number problems, as well as support phone numbers and a link to establish a support ticket. If you log on during business hours, you can start a chat session which might resolve your problem then and there.
Ken

Creative Cloud locked up and had to Uninstall. Upon reinstall it initializes and downloads 2/3 but then stops every time. How to remedy this?

Creative Cloud locked up and had to Uninstall. Upon reinstall it initializes and downloads 2/3 but then stops every time. How to remedy this?

After running cleaner tool, follow below steps :
End all Adobe process from Task Manager .
1) Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
Under Program and Features list,If present remove Adobe Creative Cloud option.
2) Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
3) Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder.
4) Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe.
Open Adobe folder and delete folders named AAMUpdater and OOBE.
5) Click on the below link and download Adobe Application Manager and install the same.
Once the installation process is completed , it will create shortcut icon on Desktop.
Double click on it and update, it will get updated to Creative Cloud :
http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe

How do I install Lion on external hard drive? I have purchased and downloaded through App Store but do not know where the download is located so I can install.

I want to install Lion on an external hard drive. The OS was purchased and downloaded through the App Store but I do not know where the file is.

If you downloaded the installer it will be in your applications folder. Failing that use spotlight start typing Install and it should show up.
This is assuming you downloaded the installer from the app store, and didn't just install it onto your mac. If all you have done is install it on your mac. Go to your purchases Lion should show up. Then click download.
Here is the Support page for installing osx on an external drive.
OS X: Installing OS X on an external volume - Apple Support
Hope this helps.
PJRS

I have bought a single App Premiere Pro in creative cloud and installed and downloaded my app, but the App will not launch

I have bought a single App Premiere Pro in creative cloud and installed and downloaded Premiere Pro, but the App will not launch.

Hi There,
We would appreciate if you could provide us the below mentioned information so that we can assist you appropriately.
OS Version:
Have you used Premier Pro as trial before?:
Error message/screenshot<if any>:
Thanks,
Atul Saini

Purchase and download Playbook apps

We don't use a Blackberry phone. We have a Playbook. How then do we get access to the apps?
According to this site, the first step is to install the Blackberry App World plugin. The second step is to connect your Smartphone, and I presume that's a Blackberry phone. Since we have a Playbook and not a Blackberry phone, we're not allowed to proceed. But in reading the threads below, it appears a fair number of Playbook users actually buy and download apps for their Playbooks. How do they do it?

Here's a fairly detailed description of what happens when I get an app; I hope it gives you an idea where the problem is in your process.
When I turn my PB on, the first screen I see (after the balloons, etc.) has five icons at the top right; the middle icon is a quarter circle with some green arcs indicating that wifi is on and connected (if it's not, I touch the gear wheel which is the rightmost icon, select Wi-Fi from the list on the left, make a connection, then go back to the first screen). On the next line either All or Favorites is highlighted, and the App World icon is in the third line. I touch that, and the App World display opens up. I use the search window at top right to find Tetris, and touch to open the description window. I touch download, and the screen shifts to the downloaded apps window, where there is a progress bar showing that Tetris is downloading. When it's finished, I close the Apps World window, which brings me back to the first page, which has icons for all my installed apps. I make sure All is highlighted on the second line, and swipe to the bottom of the page, to find Tetris.
If the app is not free, the Download button on the description screen is replaced by a Purchase button, and touching it opens a login window asking you for your BlacklBerry ID and password. The next window gives you the detailds of the purchase, and a chance to set up / change your payment method. When that is complete, touching the Buy Now button at the bottom of the window takes you to the downloaded apps window, described above.
Now I have to go and learn how to play Tetris. Once again, good luck!

I have purchased and downloaded Acrobat XI, but I keep getting "trial expired" message

I did the free trial, and at the end of the trial I decided to purchase. I paid for and downloaded Acrobat XI for students. Now I am trying to open a document, and I keep getting a message that says that my trial has expired and I need to buy the software. I can't find an icon or anything in the "start" menu that doesn't do the exact same thing. I can't even open the program. Help!

Don't you get the option to enter your serial number? That should get you out of the trial mode.

I cannot download free apps on my iphone/ipad. I get a notice to input my credit card info, which i should not need to do enter for free apps. please help

i cannot download free apps via the App Store...i get an error message that asks me to enter my credit card information... i wish not to enter my credit card info until i want to purchase something, and to download free apps, i do not believe i should need to enter credit card info.
Please help me correct my Apple ID account so that i can download free apps.
thank you so much

This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941

HT201209 I redeemed an it tunes card but it is still trying to charge to my credit card.

I redeemed an iTunes card and it still tying to charge my credit card. Why ?

Assuming you were not buying a gift for someone else - gifts cannot be purchased using a credit balance - and that you're logged into the iTunes Store account through which you redeemed the card and there's a balance showing, another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. Regards.
I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time.
1) Visit the My Apple ID website at: http://appleid.apple.com
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus.
6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.
7) Make any other necessary corrections, then click the Save Changes button.
8) Click Log out in the upper-right corner. When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit.

What happens to ring tones purchased and downloaded on iphones but not available on my itunes account, can I retrieve them?

are my downloads purchased with my iphone through itunes gone if I did not back-up first before my device sync?

Hi Liz Al,
Welcome to the Support Communities!
If you synced your iPhone to your computer, the ringtone should be in your iTunes library.
Ringtones can only be downloaded once.
Using the iTunes Store for iPhone, iPad, and iPod touch
http://support.apple.com/kb/HT1491
Tones
You cannot purchase ringtones and alert tones from your computer, but you can purchase them using your iOS device with iOS 5 or later. You can purchase tones on iPad, iPhone (3GS or later), and iPod touch (4th generation or later).
To locate tones in iTunes on an iOS device:
Tap the iTunes app.
Tap Tones. If Tones is not visible, tap More > Tones.
Browse for tones. Once you purchase a tone, a dialog is displayed. The dialog gives you an option to set your new tone as your default tone or assign it to a Contact. If you don't want to do anything with the tone just yet, simply tap Done.
Tones purchased using your iOS device are synced to your iTunes library when you connect your device to your computer. On an iPod touch or iPhone, you can find tones in Settings > Sounds. On an iPad, you can find tones in Settings > General > Sounds.
I hope this information helps ....
Have a great day!
- Judy

If I purchase and download an app, but then delete it, do I still incur a charge to my credit card

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