If i purchase two of the same songs by mistake can i get a refund and take it off my computer?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Similar Messages

I downloaded two versions of the same album by mistake can I get a refund on one?

I downloaded two versions of the same album, one staight after the other, I've been charged for both, can I get one removed and a refund?

Carol,
William Lloyd said it all, but perhaps Kirby Krieger's User Tip will explain a bit more the different uses of albums and projects:
The Well-Trod Path: a Beginner's Guide to how Aperture's major parts inter-relate
Then I imported into Aperature, created new versions, one for each snapshot, then cropped each snapshot, so each snapshot is seperate in Aperature.
You want to find each snapshot separately in Aperture? Perhaps you could explain more, how you want to organize your photos. William pointed out albums to group versions of an image. You could also assign keywords to mark special occasions like birthdays, weddings, etc. You could assign faces to find photos of persons by name. You can use the search field in the browser to search for photos by face, date, keyword, etc. Aperture is really great for accessing images in many different ways. There must be a way to access the images in your Aperture library just like you want to.
Then, I tried to organize the ton of photos into projects and it won't let multiple versions of the same original photo be in separate projects.
That is, how Aperture works. All versions of an image need to be in the same project, because they are sharing the same imported original image file. Aperture tries to save your disk space, by by not creating image files for the edited versions. Versions are just a set of instructions how to produce the rendered image, when you want to edit it or to export it. Unless you are working with the version, it will live in limbo and it will not exist as an image file. So all versions are kept together in the same project with the original image file that is necessary to render them as an image.
Léonie

I can't get rid of the Mail app. I can't get it to quit or turn off my computer

How do I get my Mail app to quit? Ive tried several times.

http://support.apple.com/kb/ht3411

I have 2 accounts in my family and would like to purchase some of the same songs for both accounts, however when I try to purchase a duplicate song from the second account the song says play instead of purchase. How can I get some of the same songs?

I have 2 accounts in my family and would like to purchase some of the same songs for both accounts, however when I try to purchase a duplicate song from the second account the song says play instead of purchase. How can I get some of the same songs?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

I bought 2 of the same songs by mistake and they were the short version i was listening to in order to make sure that i was buying the correct record. how do i get a refund in order to buy the right song?

I bought 2 of the same song by mistake and they were the short version i was listening to in order to make sure that I was buying the correct record. How do I get a refund in order to buy the right song?--

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I downloaded album and half of the songs dont play can i get a refund

i downloaded emeli sande's album and the sng do not play can i get a refund if i can how?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I have just purchased a book on iBooks but it was the wrong book. How can I get a refund?

I have just purchased a book on iBooks but it was the wrong book. How can I get a refund?

Try using the Report a Problem link on your Receipt.

HT1904 My 4 yr old accidently made a purchase of 69.99 on iTunes. How can I get a refund of the app and uninstall

My 4 yr old accidently made a purchase of 69.99 on iTunes. How can I get a refund of the app and uninstall

Contact iTunes store support and request for a refund:
http://www.apple.com/support/itunes/contact/
They may also need your order numbers so it's best you get them ready.
You can find your order numbers on your email receipts and in your Purchase History. If you need to review your Purchase History, follow the steps in this article:
http://support.apple.com/kb/HT2727
Hope this helps. =D

I installed the new software onto my windows computer and then couldn't open it. I did the uninstall and reinstall and I am still getting the same problem. How can I get my itunes back?

I installed the new itunes software onto my windows computer and then couldn't oopen Itunes. I did an uninstall and reinstall and still have the same problem. How can I get my itunes back?

It says " application failed because MSVCR80.dll is missing from computer and then when I click okay it says I tunes wan't installed correctly Please reinstall
Many thanks, that's perfect. Try the following user tip with those ones:
Troubleshooting issues with iTunes for Windows updates

Hey I accidentally purchased the 50 gb icloud storage can I get a refund?

hey I accidentally purchased the 50 gb icloud storage can I get a refund?

Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan. Look at downgrade options. There you can choose the plan you want when the current one ends.

TS1424 HI. I recently downloaded music to my devices, and there are 5 different songs that all downloaded as the same song. How can I resolve this issue?

I recently attempted to download 5 different songs to my iPhone, but all 5 downloaded as the same song. The correct titles show up, but when I play the songs they are all the same. How can I resolve this?

Hello there, jmcough.
I understand you are having issues with playback of purchased music. If iTunes in the Cloud is available in your country, it might be best to delete the song(s) from your device, then re-download from your purchase history.
To delete a song the following Knowledge Base article offers how to delete from your iOS device:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Music
Open the section below for the device you are using.
iPhone, iPad, or iPod touch
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Tap the Music app.
Tap the Songs category.
Swipe left to right over the song you want to delete.
Tap Delete.
Afterwards, re-download the purchases from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I bought an album but 3 of the songs stop playing half way through, it's just silence. Can I get a refund and if so, how?

Recently, I bought the Adam Barnes album and I put it on my iPod. When I started listening to it and it was great. But when it got to track 4, it played the first minute and then it was just silence for the rest of the 3 and a half minutes song. It did this again for tracks 5 and 6 too, but the other tracks are fine. I checked my iTunes and it doesn't work on there too. Has this happened to anyone else? Can I get a refund? If so, how can I get one?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I downloaded an NLV application bible a few days ago. It was not the bible I wanted. Can I get a refund on it and purchase a different on? Thank you

I downloaded an NLV bible a few days ago. It is not the one I wanted. I contacted tynedale publishers and they told me to go through you for a refund.
I would like to get theis refunded and purchase a different bible. Thank you

No ,this a user to user forum no Apple staff here
If you look at the email invoice for the the item there is an opportunity to contact itunes store for issues
or try here
http://www.apple.com/support/itunes/contact/

Accidently purchased two of the same movie

How can I get refunded for one of the movies?

Your question has noting to do with itunes U - the place where colleges/universities and museums post educational material.
Try posting in the appropriate forum.
You may or may not get refunded.
How to report an issue with Your iTunes Store purchase

If i purchase two of the same songs by mistake can i get a refund and take it off my computer?

Similar Messages

Maybe you are looking for